Ford ZX2 Complaints

66 consumer complaints on file.

#10160685June 25, 2006
AIR BAGS
THE OTHER DAY I WAS DRIVING MY 2003 FORD ZX2 AND MY AIR BAGS WENT OFF, LEAVING WITH ARM SCRAPES, BROKEN WINDSHIELD. I WAS GOING OVER RAILROAD TRACKS WHEN IT HAPPENED. THE POLICE WERE SHOCKED THAT THIS HAPPEN AND SAID I SHOULD TELL YOU GUYS ABOUT. MY CAR IS STILL IN THE SHOP AND PROGRESSIVE INSURANCE IS ON MY SIDE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10151548March 1, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
THE VEHICLE DIES/STALLS WHEN BRAKING TO TURN OFF A HIGHWAY. WHEN DRIVING ON HIGHWAY GOING 55-60 MPH THE VEHICLE DIES WHEN BRAKING. YOU LOSE POWER STEERING. CAR WILL TURN BACK ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142450November 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
IN MAY 2002, I PURCHASED A FORD ESCORT ZX2. SINCE THAT TIME I HAVE PUT 21,000 MILES ON THE CAR. RECENTLY, I STARTED EXPERIENCING PROBLEMS WHERE THE AUTOMATIC TRANSMISSION WOULD SLIP, ESPECIALLY WHEN GOING UP AN INCLINE. YESTERDAY, MY ENGINE LIGHT WENT ON AND I SCHEDULED AN APPOINTMENT WITH MILLER BROTHERS FORD IN ELLICOTT CITY, MD. THIS MORNING I RECEIVED A CALL FROM THE SERVICE ADVISOR STATING THAT ONE TRANSMISSION COOLING LINE HAD FAILED AND THE SECOND WAS ALSO ABOUT TO GO. BOTH NEEDED REPLACEMENT. THE ESTIMATE FOR REPAIRS IS $890.00. FROM WHAT I UNDERSTAND, THE TRANSMISSION COOLING LINES ARE BASICALLY WITHIN THE FRAME OF THE CAR AND DO NOT HANG UNDERNEATH THE CAR. THEREFORE, IT IS DOUBTFUL THAT I HAVE RUN OVER SOMETHING TO CAUSE THE DAMAGE. ALSO, HOW CAN BOTH COOLING LINES GO BAD AT THE SAME TIME? IS THIS NOT A DEFECT WITH THIS CAR? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139121October 9, 2005
ENGINE AND ENGINE COOLING:ENGINE
1999 FORD ZX2, ROUGH IDLE AND VIBRATION. TOOK TO MECHANIC TO CHECK WHY IT WAS IDLING SO ROUGH, COULD NOT DIAGNOSE THE PROBLEM. FOUND TSB 031515, WHICH SAYS THAT THE BUSHINGS ON THE ENGINE MOUNT WERE DEFECTIVE. FORD REPLACED THE DEFECTIVE MOUNT IN CARS MADE AFTER MINE WAS BOUGHT. REPAIR COST APPROXIMATELY $400. FORD REFUSED TO CONSIDER REIMBURSEMENT. TSB 031515 IS SECOND BULLETIN FOR THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130443July 28, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: CALLER STATED PCV VALVE HAD A HOLE IN IT. WHEN SHE WENT TO BUY THE PART SHE WAS TOLD IT WAS DISCONTINUED. CALLER COULD NOT FIND THE PART EVEN IN A A JUNK YARD. MANUFACTURER HAD NOT BEEN CONTACTED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129792July 23, 2005
AIR BAGS
I WAS INVOLVED (ALONG W/ PASSENGER) IN A HIT AND RUN ACCIDENT. THE DRIVER OF THE OTHER CAR TURNED RIGHT. WHEN I SAW THAT THE CAR HAD SUCCESSFULLY TURNED I ACCELERATED TO 45-50 MPH. WHEN I CAME UPON THE ROAD, WHICH THE CAR HAD TURNED, THE OTHER CAR DID A COMPLETE "U TURN" AND CAME OUT ONTO THE MAIN ROAD GOING THE OPOSITE DIRECTION. I TRIED TO STOP BUT IT WAS TOO LATE. I HIT THE BACK PASSANGER DOOR ON THE DRIVER'S SIDE. MY CAR CAME TO A COMPLETE HAULT. WHEN I STRUCK THE OTHER CAR, THE AIR BAGS DID NOT DEPLOY. UNFORTUNATELY, MY CAR WAS TOTALED. I COMPLAINED OF BACK AND PELVIC PAIN, PASSANGER HIT HEAD ON DASH BOARD. WE WERE TRANSPORTED TO HOSPITAL WHERE WE WERE TREATED AND RELEASED. LUCKILY NEITHER THE PASSENGER OR MYSELF WERE NOT SEVERLY INJURED. I HAD ORDERS FROM E.R DOCTOR TO STAY HOME FROM WORK FOR THREE DAYS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10128790July 14, 2005
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
CAR MAKES HIDIOUSLY LOUD SCREECHING SOUND. MECHANICS CAN'T FIND WHERE IT IS. I REPLACED MANY PARTS BUT THE SOUND CONTINUES TO COME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124239June 5, 2005
VEHICLE SPEED CONTROL
WHENEVER THE A/C COMPRESSOR IS ON.....AND YOU TAKE YOUR FOOT OFF THE ACCELERATOR PEDAL....THE CAR CONTINUES TO MAINTAIN ITS SPEED!!....JUST AS IF YOU HAD THE CRUISE CONTROL SET. THE ONLY TIME THE VEHICLE DOES THIS IS WHEN THE A/C COMPRESSOR IS ACTIVATED. I HAVE BROUGHT THE CAR TO BOTH LOCAL DEALERSHIPS HERE AND NEITHER OF THEM WERE ABLE TO CORRECT THE PROBLEM. THE ONLY WAY TO KEEP THE ENGINE FROM RACING WHEN THIS HAPPENS...IS TO TURN OFF THE COMPRESSOR....OR ENGAGE THE CLUTCH AND WAIT FOR THE ENGINE TO WIND DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122256May 26, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE HAD SEVERAL PROBLEMS WITH MY CAR. IT SHAKES AND VIBRATES REALLY BAD. THE FIRST TIME IT WAS TAKEN TO THE FORD DEALERSHIP, I WAS TOLD THAT IT WAS A NORMAL CHARACTERISIC OF THE MOTOR. WELL, IT WAS GETTING WORSE SO I TOOK IT TO ANOTHER FORD DEALERSHIP AND WAS TOLD THAT THE MOTOR MOUNTS NEEDED REPLACED. I HAD ALL OF THOSE REPLACED. IT STILL SHAKES AND VIBRATES A LOT. IT ONLY HAS 32,000 MILES ON IT. IT SHAKES SO MUCH THAT MY HOOD BECOMES LOOSE AND HAS TO BE TIGHTNED UP. IT WOULDN'T GO OUT OF PARK EITHER SO THAT HAD TO BE FIXED. NOW, IT WON'T START. IT'S AT THE FORD DEALERSHIP YET A THIRD TIME BECAUSE IT WILL ONLY START IF IT'S JUMP STARTED. IF YOU TRY TO USE THE AIR CONDITIONER, EVERYTHING ELECTRICAL IN THE CAR GOES HAYWIRE. THEY THINK IT'S AN ELECTRICAL PROBLEM NOW. PLEASE LOOK INTO THIS CAR AS IT ONLY HAD 15 MILES ON IT WHEN I BOUGHT AND IT RAN SMOOTHLY. NOW IT ONLY HAS 32,000 MILES ON IT BUT IT SHAKES AND VIBRATES LIKE IT HAS OVER 100,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116747April 11, 2005
ENGINE AND ENGINE COOLING
VEHICLE SLOWLY DEVELOPED A LOW, ROUGH IDLE AND WILL NOW SOMETIMES STALL WHILE AT IDLE. THIS PRODUCED A SAFETY CONCERN AS IT HAS STALLED WHILE SLOWING DOWN IN MOVING TRAFFIC, MAKING TURNS, ETC. APPARANTLY THERE IS A TSB (03-15-15) ADDRESSING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113853March 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR VIBRATES WHEN I AM AT A COMPLETE STOP WITH MY FOOT ON THE BREAK. IT VIBRATES SO BAD THAT I HAVE TAKEN IT TO SEVERAL PLACES AN NO ONE CAN TELL ME WHY IT VIBRATES SO MUCH. THIS PROBLEM DOES NOT HAPPEN WHEN I AM IN DRIVE OR "N". *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102472December 9, 2004
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
CAR INTERMITTENTLY STALLS ON ACCELERATION (APPROX 17 TIMES) HAS STALLED ON HIGHWAY AT 60MPH,WILL NOT RESTART FOR APPROX 15-60 MINUTES AFTER STALL. CAR IS COVERED UNDER FORD EXTENDED WARRANTY PURCHASED AT TIME OF SALE. CAR WAS TAKEN BACK TO ORIG DEALER MULLINAX FORD EAST TWICE, BOTH TIMES ADVISED WAS REPAIRED BUT CAR STALLED W/I DAYS/HOURS OF REPAIR. CAR WAS TOWED TO JOHN LANCE FORD 11-15-04WHO CANT FIND ANY PROBLEMS THOUGH IT HAD TO BE PUSHED INTO SERVICE GARAGE.WE ADVISED SERVICE MANAGER CAR IS UNSAFE TO DRIVE AND DANGER TO OURSELVES & OTHERS AND REQUESTD THEY CONTINUE TO SEARCH FOR PROBLEM, THEY ADVISED US THEY WILL CALL POLICE IF WE DO NOT RETURN THEIR (WARRENTY COVERED) LOANER CAR AND PICK UP THE UNREPAIRED CAR IMMEDIATELY. LOANER CAR WAS RETURNED IMMEDIATELY & NOW RENTING A CAR AT MY EXPENSE BECAUSE XZ2 IS UNSAFE UNRELIABLE. SPOKE WITH ATTORNEY WHO ADVISED HE RECEIVES MANY COMPLAINTS ABOUT 2002 FORD ESCORT ZX2 & STALLING PROBLEMS BUT UNTILL SOMEONE GETS HURT OR DIES NOTHING WILL BE DONE BY FORD. MY NUMEROUS CONTACTS W/FORD SERVICE MGR'S IN ATTEMPTS TO RESOLVE ISSUE HAVE BEEN FRUITLESS I HAVE RECIEVED NO SATISFACTION FROM ORIGIONAL DEALER OR THE SECOND FORD DEALER SERVICE DEPT WHO FORCED US TO PICK UP AN UNREPAIRED CAR WHICH IS UNEXCUSABLE IF NOT CRIMINAL. IT IS NOT A QUESTION OF, IF CAR STALLS AGAIN WHILE DRIVING, BUT WHEN. WE RECD NO PROOF OF WORK ATTEMPTED TO RESOLVE PROBLEM PROVIDED IT APPEARS SUPERFICIAL WORK WAS DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100093November 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR STALLS WHEN COASTING OR BRAKING AND COMING TO STOP. CAR ALSO STALLS WHEN ON FREEWAY IN HIGH TRAFFIC AREAS. CAR HAS BEEN TAKEN IN 5 SEPARATE TIMES FOR SAME PROBLEM WITHOUT ANY RESOLUTION. FORD ATTEMPTED TO REPLACE THE OXYGEN SENSOR, AND THE EMERGENCY FUEL SENSOR. THIS PROBLEM STARTED WHEN THE CAR ONLY HAD 2400 MILES ON IT AND HAS CONTINUED NOW, WHEN IT HAS BEEN OVER 2 YEARS AND NOW HAS 24000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093273September 28, 2004
TIRES:SIDEWALL
MY SON'S COOPER TIRE SEPARATED AT THE POINT WHERE THE SIDEWALL MEETS THE TREAD WHILE HE WAS TRAVELING ON THE HIGHWAY, CAUSING HIM TO SWERVE AND RUN OFF THE ROAD. BOTH HE AND I CHECKED THE TIRE AND SAW NO PUNCTURE. I CALLED COOPER TIRE AND WAS TOLD THAT THE TIRE, SINCE IT WAS A CERTAIN DOT NUMBER, WOULD BE REPLACED FOR FREE. I WAS DIRECTED TO A COOPER TIRE DEALER. THE DEALER TOOK THE TIRE IN THE BACK AND RETURNED WITH THE TIRE SHOWING A PUNCTURE MARK IN THE TIRE TREAD. COOPER TIRE NOW CLAIMS THAT THE PUNCTURE WAS THE REASON FOR THE SEPARATION, AND THAT THE TIRE WAS PROBABLY UNDER INFLATED ALSO. BOTH OF THESE CLAIMS WERE ALSO USED BY COOPER IN LAWSUITS, WHICH I SUBSEQUENTLY WAS MADE AWARE OF WHEN SEARCHING THE INTERNET. I DID NOT SEE ANY PUNCTURE PRIOR TO GOING TO THE TIRE DEALER. IF THERE WAS A PUNCTURE IT VERY WELL COULD HAVE OCCURRED WHEN MY SON SPUN OFF THE ROAD INTO THE DITCH. THERE IS STILL THE ISSUE OF THE SEPARATION OF THE TIRE INTO TWO PARTS WHICH OCCURRED SUDDENLY AND WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080940July 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2003 FORD ZX2 THAT HAS HAD A SEVERE IDLE VIBRATION FOR NEARLY ONE YEAR THAT FORD IS REFUSING TO FIX. THE DEFECT CAUSES A SEVERE VIBRATION IN THE STEERING WHEEL, GLOVE BOX, VENTS, AND SEATS OF THE CAR AND OCCURS ON A DAILY BASIS IN ANY GEAR OR ANY DRIVING CONDITION. THIS VEHICLE IS STILL UNDER WARRANTY AND IT IS OBVIOUS THAT THE COMPANY IS AWARE OF THE PROBLEM DUE TO SERVICE BULLETIN 03-15-15. I HAVE BEEN TOLD BY THE DEALERSHIPS THAT THE VEHICLE'S EMISSIONS ARE SO LOW THE VEHICLE IS TRYING TO TURN OFF AT IDLE AND THAT THE CHECK ENGINE LIGHT WILL LIKELY COME ON SOON. I WAS ALSO TOLD THAT THIS DEFECT IS MERELY "COSMETIC AND AN ANNOYANCE TO THE CUSTOMER" AND THAT IT CANNOT BE FIXED. I HAVE TAKEN THE VEHICLE TO 4 DEALERSHIPS AND 1 LOCAL SHOP AND FORD IS STILL REFUSING TO FIX THE DEFECT. I DO NOT FEEL SAFE IN THIS VEHICLE AND WOULD LIKE THE PROBLEM FIXED, AS WOULD ANYONE IN THIS SITUATION. I FEEL THAT FORD AS A COMPANY IS DOING VERY POOR BUSINESS AND SOMETHING NEEDS TO BE DONE ABOUT THIS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079064June 30, 2004
PARKING BRAKE
FORD ESCORT ZX2 - BRAKE PROBLEMS. PREMATURE WEARING OF ROTARIES AND DRUM. LOCKING UP OF COMPONENTS INVOLVING THE EMERGENCY BRAKES. INCIDENT FIRST HAPPENED IN JANUARY 2004, THEN WITH BACK DRUM IN JUNE 2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066018April 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
I HAVE A 2001 FORD ZX2. I HAD THE TRANSMISSION REPLACED ON IT IN MARCH 1, 2002 AND NOW IT IS GONE AGAIN IT IS NOW 4/12/2004. MY CAR WILL NOT GO IN REVERSE. BEFORE THAT IT CONSTANTLY SHAKES UNTIL THE CAR TURNED OFF WHEN I WAS STOPPED FOR TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060869March 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
SINCE DAY ONE WHEN I BROUGHT THIS CAR, BRAND NEW, IT HAS A VERY ROUGH IDLE. TOOK IT TO DEALER SEVERAL TIMES AND NO LUCK, I HAVE GIVEN UP. I HAVE TO PUT THE CAR IN NEUTRAL WHEN I'M AT A STOP TO KEEP IT FROM VIBRATING SO BAD. SOMETHING SHOULD BE DONE ABOUT THIS MESS....I'M SORRY I BROUGHT THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060052February 29, 2004
AIR BAGS, EQUIPMENT
THE DESIGN OF PASSENGER SIDE AIRBAG COVER BREAKS FRONT WINDSHIELD ON ESCORT ZX2'S. THE COVER FLIPS UP WHEN IT COULD FLIP DOWN WITHOUT DAMAGING THE WINDSHIELD. EVERY ZX2 I'VE SEEN OR HEARD ABOUT WHERE AIRBAGS DEPLOYED HAS HAD TO HAVE WINDSHIELD REPLACED. A REAL MONEY MAKER FOR DEALERSHIPS OR GLASS SHOPS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10054301January 16, 2004
ENGINE AND ENGINE COOLING:ENGINE, STEERING, VISIBILITY:REARVIEW MIRRORS/DEVICES, STRUCTURE
MY 1999 FORD ESCORT ZX2 HAS A VERY BAD VIBRATION PROBLEM. THE VIBRATION IS FELT THROUGH THE STEERING WHEEL, THROUGH THE FLOOR AND THE BRAKE PEDAL. THE VIBRATION IS SO BAD THAT WHEN STUCK IN TRAFFIC AND STOPPED AT LIGHTS MY HANDS AND FEET SOMETIMES GO NUMB. I TOOK THE CAR TO THE DEALER AND WAS TOLD THIS WAS "NORMAL" FOR ESCORTS. I CONTACTED FORD, WHO STATED THAT THEIR ENGINEERS SAY THIS IS A "NORMAL" CONDITION. I FEEL THAT THIS IS NOT JUST A PERFORMANCE/COMFORT ISSUE BUT A SAFETY ISSUE BECAUSE IF YOU CAN'T FEEL THE BRAKE PEDAL OR HOLD ON TO THE STEERING WHEEL PROPERLY DUE TO NUMBNESS CASED BY THE VIBRATION, IT COULD RESULT IN AN ACCIDENT. ALSO, SOMETIMES THE VIBRATION IS SO BAD THAT YOU CAN NOT SEE PROPERLY WITH THE REAR VIEW MIRRORS, WHICH IS ANOTHER SAFETY CONCERN. ACCORDING TO WEB SITES WHERE PEOPLE LOG THEIR COMPLAINTS, OTHER PEOPLE HAVE THE SAME PROBLEM WITH VIBRATIONS AND HAVE RECEIVED THE SAME RESPONSE FROM FORD. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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