Ford ZX2 Complaints

66 consumer complaints on file.

#10928266November 28, 2016
AIR BAGS
HIT FROUT END AT AIR BAG SENCERS THAY DID NOT DEPLOYED COPPS SAID THAY SOULD OF MY FEAINCA HAS BRUISEING TO CHEST WALL AND PULLED MUSCIALS IN HIS NECK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10817370January 2, 2016
POWER TRAIN
CONTROL MODULE PROCEDURES OK. SO IF THERE IS A PROGRAMMING PROCEDURE IF IT FAILS YOU HAVE THE NERVE TO THEN TELL ME YOUR GOING TO CHARGE ME 50 DOLLARS TO TELL ME THE PROCEDURE LET ME CALM DOWN. YOUR KIDDING RIGHT. THAT IS THE MOST RIDICULOUS THING I THINK I'VE EVER READ.YOUR AN AMERICAN COMPANY YOU OWE YOUR EXISTENCE TO THE AMERICAN PUBLIC OK SO MAYBE WE SHOULD ALL TELL YOU TO TAKE YOUR [XXX] UP PRODUCT THAT YOU [XXX] AND EXPECT TO CHARGE US FOR YOUR [XXX] AND STUFF IT UP YOUR [XXX] SERIOUSLY WHAT KIND OF CRAP ARE YOU PULLING YA KNOW WHAT IM GOING TO WRITE A LETTER TO THE COMPETITORS AND TELL THEM WHAT YOU TOLD ME ON YOUR WEB SIGHT "WE DIDN'T BUILD OUR PRODUCT PROPERLY BUT WE CAN TELL YOU THE PROCEDURE TO FIX IT BUT HEY UM WERE GONNA CHARGE YA 50 BUCKS CAUSE AH YOU TRUSTED US TO BUILD A QUALITY PRODUCT AND WE DIDN'T SO GIVE US MORE MONEY TO PAY FOR OUR MISTAKE AND WE WILL GIVE YOU THE PROCEDURE OF HOW TO FIX IT CAUSE WE DON'T GIVE A [XXX] ABOUT OUR PRODUCT JUST THE MONEY YOUR FOOLISH ENOUGH TO PAY FOR IT"IM SENDING IT TO DODGE,CHEVY=MAYBE AS CONSUMERS YOU WILL BE FORCED TO FIX YOU PRODUCT BECAUSE YA KNOW YA [XXX] AND MAYBE YOU SHOULD PAY US BACK FOR THE CRAP YOU SOLD US INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471234August 17, 2012
FUEL/PROPULSION SYSTEM
I WAS OUT DRIVING THE OTHER DAY, AND I HEARD SOMETHING DRAGGING ON THE GROUND, I PULLED OVER TO CHECK, AND UPON INSPECTION, FOUND THAT THE FUEL TANK SUPPORT STRAPS HAD RUSTED OUT, ONE OF THEM SO BADLY THAT IT HAD SPLIT IN TWO, AND THE OTHER IS CLOSE TO FAILURE. I DID AN INTERNET SEARCH, AND FOUND THAT SOME FORDS (PICKUPS) ON THE SAME YEAR RANGE HAD A RECALL ON THE SAME ISSUE. FORD HAS YET TO ISSUE A RECALL ON THE ISSUE FOR MAY CAR MAKE MODEL AND YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461150June 10, 2012
POWER TRAIN
I WAS GOING ABOUT 60 ON THE FWY WHEN TRAFFIC SLOWED. UPON SLOWING DOWN THE CAR STALLED IN THE FAST LANE, STILL GOING ABOUT 55 MILES PER HOUR. I LOST POWER STEERING AND ALL ELECTRICAL CONTROLS. THE CAR NOW HAS TROUBLE SHIFTING INTO GEAR AND CAN NOT BE MOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440837December 21, 2011
SEATS
THE PLASTIC COVER ON THE SEAT-BACK RELEASE HANDLE ( PASSENGER SIDE) OF MY 1998 FORD ESCORT ZX2 HAS BECOME BROKEN AND WILL POP OFF WHEN THE SEAT BACK IS RELEASED. AS A RESULT, ON TUESDAY, DECEMBER 20TH, I SEVERELY LACERATED MY FINGER ON THE SHARP METAL LEVER INSIDE THE PLASTIC COVER WHILE RELEASING THE SEAT BACK. THIS IS A VERY UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351247August 23, 2010
SEAT BELTS
2001 FORD ESCORT DRIVER'S SIDE SEAT BELT ASSEMBLY CAME OUT OF THE FRAME OF THE CAR. DRIVER TRIED TO BUCKLE SEAT BELT AND THE ENTIRE ASSEMBLY CAME PULLED AWAY FROM FRAME. DRIVER CANNOT BE SAFELY BUCKLED IN NOW. DAMAGED PART CANNOT BE REPAIRED AS METAL WOULD HAVE TO BE WELDED AND WE ARE UNSURE IF WELD WILL PROVIDE PROPER PROTECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348401August 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CENTER COUNCIL SHIFTER WILL ALLOW IT TO BE SHIFTED INTO ANY GEAR FROM PARK WHEN THE KEY IS NOT IN THE IGNITION, AND WHEN THE BRAKE HAS NOT BEEN DEPRESSED. IT OCCURS CONSTANTLY AND WAS FOUND OUT WHEN A CHILD WAS PLAYING WITH IT WHILE IN THE PASSENGER SEAT AND AN ADULT WAS IN THE DRIVER SEAT, IN A PARKING LOT WAITING FOR ANOTHER TO RETURN FROM A STORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322930March 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE BOUGHT A NEW 2002 ZX2, ONE MONTH AFTER WE HAD IT THE TRANSMISSION STARTED SLIPPING. NOW THE TRANSMISSION WON'T SHIFT INTO 3RD OR 4TH. WE WERE TOLD WE NEED TO REBUILD OURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292406November 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE
RE: 2002, FORD ZX2 WE OWN A 2002 STANDARD MODEL FORD ZX2 THAT HAS ONLY 35,500 MILES ON IT. THERE ARE THREE NOTABLE PROBLEMS: 1.THE ENGINE IDLES VERY ROUGHLY 2.THE TRANSMISSION SHIFTS VERY HARD 3.THE FRONT DRIVER DOOR HAS SAGGED AND WON?T CLOSE COMPLETELY. ALL OF THESE ISSUES ARE THE RESULT OF POOR DESIGN AND ESPECIALLY POOR QUALITY PARTS. THIS CAR, I SAY AGAIN, ONLY HAS 35,500 MILES ON IT AND THE PROBLEMS HAVE BEEN APPARENT FOR SOME TIME. THE CAR STARTED VIBRATING ALMOST FROM DAY ONE. THE TRANSMISSION ISSUE I?M TOLD STEMS FROM THE MOTOR AND TRANSMISSION MOUNTS PROBLEMS. THE DOOR SUPPORTS ARE TOO CHEAPLY MADE TO HOLD UP THE DOOR. OUR FATHER TOOK THE CAR TO THE FORD SERVICE DEPARTMENT AND WAS TOLD THAT THIS WAS JUST A CHEAPLY MADE CAR AND TO JUST DEAL WITH IT. WE DID SOME RESEARCH ONLINE AND FOUND NUMEROUS COMPLAINTS ABOUT THESE ISSUES. WE SEE ONLINE THAT OTHERS HAVE ALSO HAD THIS RESPONSE FROM FORD DEALERS. WE THEN DECIDED TO CONTACT THE FORD CUSTOMER SERVICE NUMBER (800-392-3673) AND SPOKE WITH CHRIS. CHRIS TOLD US THAT THOUGH THEY RECOGNIZED THESE PROBLEMS THEY HAD AS YET NOT ESCALATED INTO A RECALL. FORD WOULD THEREFORE NOT BE WILLING TO ASSIST IN THE REPAIRS OF OUR ZX2. IT IS NOW OUR DECISION TO FILE COMPLAINTS ABOUT THIS ISSUE AND REQUEST THAT FORD RECONSIDER ITS DECISION. THE CAR WAS BOUGHT FROM TROY AIKMAN FORD. THERE IS NO HELP THERE SINCE THEY ARE NO LONGER IN BUSINESS. ACCORDING TO OTHER COMPLAINTS WE'VE FOUND THESE PROBLEMS WILL EVENTUALLY LEAD TO TRANSMISSION SLIPPAGE AND SHIFTING PROBLEMS WHICH COULD LEAD TO ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283932September 14, 2009
AIR BAGS:FRONTAL
I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT. I REAR ENDED A VEHICLE AT A STOP LIGHT. MY AIRBAG (DRIVERS) DID NOT DEPLOY. THERE WAS FRONT END DAMAGE TO THE VEHICLE. AND I SUFFERED SEVERE WHIPLASH AND CHEST BONE PAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10274968June 25, 2009
POWER TRAIN
I BOUGHT MY 2000 ZX2 BRAND NEW IN NOVEMBER OF 1999. I BABY MY CAR AND HAVE KEPT IT WELL MAINTAINED AND SERVICED. I HAVE LESS THAN 50,000 MILES ON IT AND WAS PRETTY HAPPY WITH MY CAR. HAPPY UNTIL LAST WEEK WHEN MY CHECK ENGINE SOON LIGHT WENT ON AND I STARTED TO NOTICE A DELAY WHEN SHIFTING FROM 2ND TO 3RD GEAR (I HAVE AN AUTOMATIC). TURNS OUT I NEED MY TRANSMISSION REBUILT (TOOK IT TO AAMCO). A QUICK SEARCH ON THE INTERNET TELLS ME I AM NOT ALONE. THERE IS EVEN A GROUP TRYING TO BRING A CLASS ACTION SUIT AGAINST FORD. SEEMS LIKE THE ESCORT, ZX2 AND FOCUS ALL HAVE FAULTY TRANSAXLES. AAMCO STATED IT LOOKS LIKE A DEFECT IN THE METAL (FORD USED CHEAP METAL THAT EVENTUALLY FAILS FAR BEFORE IT SHOULD). I NEED MY CAR SO I'LL PAY THE $2,500 BILL FOR A CAR WORTH ONLY $4000. THE ONE THING I LEARNED FROM THIS: NEVER BUY FORD AGAIN. CAR WAS REPAIRED IN FEB. OF 2009. FOLLOW UP: JULY 2009, MY CAR IS ONCE AGAIN GOING INTO THE SHOP WITH TRANSMISSION PROBLEMS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242795September 18, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2002 FORD ESCORT ZX2. WHEN THE CONTACT ATTEMPTED TO USE THE REAR PASSENGER SIDE SEAT BELT, SHE NOTICED THAT IT WOULD NOT EXTEND OUTWARDS OR RETRACT TO ITS NORMAL POSITION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS INFORMED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE SEAT BELT WAS HAVING MINOR RETRACTING ISSUES. THE CURRENT AND FAILURE MILEAGES WERE 79,350. UPDATED 02/02/09. *LJ UPDATED 02/03/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242289September 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAVING STARTED HAVING A "PULL" WHEN ACCELERATING FROM STOP SIGNS. THE PULL KEEPS GETTING WORSE AND FEELS NOW LIKE NOT SWITCHING GEARS PROPERLY ON AUTOMATIC TRANSMISSION. ALMOST STOPS AND BUMPS BEFORE CONTINUING TO NEXT GEAR. TOOK TO TRANSMISSION CENTER, THERE IS NOTHING WRONG WITH TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236229July 29, 2008
AIR BAGS:FRONTAL
A STALLED SUBURBAN IN THE #1 LANE AT A TRAFFIC SIGNAL BECAME VISIBLE WHEN THE VAN DIRECTLY AHEAD OF ME SWERVED AT THE LAST MOMENT. I HIT THE BRAKES BUT HIT THE SUV AND TOTALED MY ESCORT. THE DRIVER'S AIR BAG FAILED TO DEPLOY AND THE SEATBELT CAUSED A BROKEN STERNUM, CRACKED RIBS. ALSO HAD RIGHT ARM BROKEN IN 3 PLACES WHILE BRACING FOR IMPACT. PASSENGER SIDE AIRBAG DID DEPLOY, ALTHOUGH THERE WAS NO PASSENGER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10234279July 14, 2008
ENGINE AND ENGINE COOLING
THE PREVIOUS OWNER, WHO WAS ALSO THE ORIGINAL OWNER, HAD THE SAME PROBLEM I DO, IT WAS MY DAD'S CAR SO I HAVE BEEN ABLE TO TALK TO HIM ABOUT IT. WHILE DRIVING, MOSTLY WHEN COASTING OR SLOWING DOWN, THE OIL LIGHT, THEN THE BATTERY LIGHT COME ON AND THE CAR SHUTS OFF. THE CAR CAN BE STARTED UP IMMEDIATELY WITH NO PROBLEM. I HAVE HAD THE CHARGING SYSTEM CHECKED-EVERYTHING WAS OPERATIVE. MY DAD HAS HAD NUMEROUS OIL CHANGES AND THE DEALERSHIP-WHICH IS WHERE HE ALWAYS GOT SERVICED, NEVER FOUND ANY PROBLEM WITH THE ENGINE WHILE PERFORMING OIL CHANGES. IT'S DRIVING ME NUTS BECAUSE IT SHUTS OFF ON ME LIKE THIS 2 OR MORE TIMES A WEEK, MY DAD HAS HAD THE SAME PROBLEM SINCE HE BOUGHT THE CAR WITHIN THE YEAR THE 2001 MODELS WERE RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211982December 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION, OR RELATED CRITICAL COMPONENT PARTS, ON THIS VEHICLE HAS FAILED. IT WAS TOWED TO AVIS FORD ABOUT TWO WEEKS AGO. THE SERVICE MANAGER, JOHN, WAS REQUESTED TO CONTACT THE MANUFACTURER'S REPRESENTATIVE TO REVIEW THE PROBLEM. DESPITE DAILY PROMISES OF A CALL FROM THE MANF. REP, NO CALL HAS BEEN RECEIVED, TOTALLY IGNORING OUR CONCERNS. A TRANSMISSION, OR RELATED CRITICAL COMPONENT PARTS, SHOULD NOT FAIL AFTER 64,000 MILES OF NORMAL USE. FORD MUST PAY ALL OR MOST OF THE REPAIR COSTS OF THIS FAILURE. THE MANF. REP MUST CALL IMMEDIATELY. THIS MESSAGE IS ALSO BEING SENT TO AVIS FORD, AND A COMPLAINT FILED WITH NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198786August 7, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1999 FORD ESCORT ZX2. WHILE DRIVING 65 MPG THE CRUISE CONTROL FAILED AND THE SPEEDOMETER FLUCTUATED. APPROXIMATELY 30 SECONDS LATER THE SPEEDOMETER BECAME STEADY THEN COMPLETELY FAILED AND WENT TO ZERO. THE CONTACT STATED THE HORN ALSO FAILED. THE CURRENT AND MILEAGES WERE 130,788 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175263December 5, 2006
ENGINE AND ENGINE COOLING
2002 FORD ZX2 HEAD GASKET IS LEAKING, MILEAGE IS ONLY 54400. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173025November 9, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
KINKED AND CRIMPED VACUUM BRAKE HOSE CAUSING THE BRAKES TO GO HARD AS A ROCK, LOSING CONTROL OF THE CAR UPON BRAKING AND 2 ACCIDENTS. CAR WAS UNDER WARRANTY AND THE DEALER FAILED TO DIAGNOSE THE PROBLEM LEADING TO THE ACCIDENTS. ACCIDENT 1. $6,000 DAMAGE. ACCIDENT 2, $1,600 DAMAGE. I HAVE PHOTOS OF THE CRIMPED BRAKE HOSE CLOSED OFF UNDER THE HOOD. AN INDEPENDENT REPAIR SERVICE OPENED THE HOOD AND IMMEDIATELY SAW THE PROBLEM AND CALLED THE DEALERSHIP AND TOLD THEM WHAT WAS WRONG. HE HAD THE CAR TOWED TO THE DEALERSHIP AND THE DEALERSHIP FIXED IT. NO INJURIES, BUT I CAME VERY CLOSE TO BEING KILLED HEAD ON AS I LOST CONTROL WITH THE BRAKES LOCKED UP. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10168255September 14, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
BLOWER MOTOR IN CAR QUIT WORKING. THE BLOWER MOTOR WHICH IS LOCATED UNDER THE PASSENGER SIDE DASH HAD SHORT CIRCUITED CAUSING THE WIRE TO MELT AND THIS SEEMS TO BE A FIRE HAZARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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