Ford Mustang Complaints (2014)

359 consumer complaints on file.

#10854081April 7, 2016
AIR BAGS
I WAS NOTIFIED ABOUT THE AIRBAG RECALL IN JULY, 2015. 15S21. FORD HAS STILL NOT MADE THE REPAIR. I AM ADVISED BY THE DEALER THAT THERE ARE NO PARTS AVAILABLE FOR THIS RECALL. THIS IS A SERIOUS SAFETY MATTER. WE ARE NOW APPROACHING NINE MONTHS SINCE THE NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854131April 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854154April 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854220April 7, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVING VEHICLE IN STOP AND GO HIGHWAY TRAFFIC, LANE OPENED TO MERGE ON ANOTHER HIGHWAY WHEN ACCELERATION BEGAN THE FRONT AIR SPOILER (PLASTIC COVER UNDER ENGINE)BECAME UNHINGED FROM FRONT SUPPORTS AND HIT THE ROAD SURFACE AND BEGAN TO THROW SMALL ROCKS FROM THE SURFACE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853727April 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853772April 6, 2016
AIR BAGS
TAKATA AIRBAG. WE PURCHASED OUR VEHICLE 2 YEARS AGO AND WERE NOTIFIED OVER A YEAR AGO ABOUT A DEFECTIVE AIRBAG AND THE NEED FOR IT TO BE REPLACED. IN CHECKING WITH OUR DEALERSHIP OVER THIS TIME, INCLUDING YESTERDAY THEY ADVISE THE PART HAS NOT EVEN BEEN MADE YET AND THERE IS NO PART NUMBER IN EXISTENCE FOR IT. THEY ADVISED THERE IS NO INFO AS TO WHEN IT MAY BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853584April 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/26/16*LJ UPDATED 06/16/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853435April 4, 2016
AIR BAGS
TAKATA RECALL MY CAR HAS A RECALL THAT CAN POTENTIALLY RESULT IN DEATH AND IF HAVE SPOKEN TO 3 DIFFERENT PEOPLE OVER THE COURSE OF 6 MONTHS AND THEY ARE STILL SAYING "UM I'M SORRY WE HAVE NO SOLUTION AND NO TIME FRAME FOR A SOLUTION". SERIOUSLY! BY THE TIME THE SOLUTION HAPPENS SOMEONE COULD DIE??? THIS IS SO UNACCEPTABLE! I WOULD EXPECT AT THE VERY LEAST A FREE RENTAL CAR!! OR A REFUND FOR MY CAR IF THERE IS NOTHING EVEN IN THE WORKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852746March 31, 2016
AIR BAGS
RECALL ON TAKATA DRIVERS AIR BAG PART NO. 15S21, ISSUED MAY 2015 , ALMOST ONE YR WITH NO FIX. PLEASE EMAIL ME TO WHEN THE FIX WILL BE DONE. WHEN WILL TAKATA JAPAN COME UP WITH A PART AND GET MY VEHICLE INSTALLED , I BOUGHT THE CAR IN DEPEW NY, AND NEED TO REGISTER THE VEHICLE IN CANADA , ON THE RIV PROGRAM, NEED TO CLEAR THE RECALL BEFORE I CAN REGISTER THE CAR. WHEN DO YOU THINK OR KNOW THAT THIS PART 15S21 WILL BE AVAILABLE AT MY DEALERSHIP. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852784March 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15B319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/24/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852287March 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851894March 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 05/10/16*LJ UPDATED 05/16/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852070March 28, 2016
AIR BAGS
TAKATA RECALL: HOW CAN I GET THE BAG TURNED OFF UNTIL THE RECALL CAN BE PREFORM. HAVING THIS POTENTIAL BOMB IN MY FACE IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849757March 15, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. AFTER EVERY RAIN, THE CONTACT NOTICED THAT THE DASHBOARD WAS LEAKING WATER THAT TRAVELED TO THE PASSENGER SIDE FLOORBOARD. THE WATER CREATED MOLD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845904March 10, 2016
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL ///PAINT PEELING AND BULBING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845710March 9, 2016
AIR BAGS
RECALL METAL FRAGMENTS IN AIR BAGS PARTS AFTER A YEAR ARE STILL NOT AVAILABLE CUSTOMER LIFES ARE IN DANGER DO TO SUCH HAZARDOUS SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840272March 7, 2016
AIR BAGS
TAKATA RECALL - IT HAS BEEN ALMOST A YEAR SINCE THE RECALL WAS ISSUED. THEY ISSUED INTERIM REPAIR FOR OLDER VEHICLES BUT NOT MINE. I DON'T ESPECIALLY FEEL SAFE DRIVING THIS VEHICLE AND FORD CAN'T REPAIR BECAUSE OF A PARTS ISSUE. FORD SHOULD GIVE EVERYONE AN INTERIM REPAIR. CAN'T YOU AUTHORIZED FORD TO TURN OFF THE AIRBAG UNTIL IT IS REPAIRED? THE COMMENT ABOUT HIGH HUMIDITY IS NOT FAIR. SOMEONE COULD RUN INTO ME AND THE DEVICE THAT IS SUPPOSED TO SAVE ME IS GOING TO KILL ME. PLEASE CONTACT FORD AND GET THEM MOVING ON THIS RECALL. MY CAR IS USELESS, I CAN'T TRADE IT IN EITHER BECAUSE OF THE RECALL. AND I CAN'T MAKE AN APPOINTMENT TO GET IT FIXED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838806February 28, 2016
AIR BAGS
TAKATA RECALL OR ANY DEFECTIVE AIRBAG ISSUES. I RENTED A CAR FROM A SMALL INDEPENDENT CAR RENTAL AGENCY NEAR A MAJOR AIRPORT IN THE USA. I WAS IN SLOW MOVING TRAFFIC ON A HIGHWAY AND HAD TO BRAKE HARD FOR TRAFFIC WHICH HAD STOPPED. I COLLIDED WITH NOTHING. THE AIRBAG DEPLOYED, EXPLODED AND SHATTERED AS IT DEPLOYED, BURST INTO FLAMES AND A PIECE OF THE AIRBAG LANDED ON MY ARM BURNING ME AND LEAVING A SCAR. THE DETONATOR O THE STEERING REMAINED IN FLAMES FOR SEVERAL MINUTES SMELLING OF GUNPOWDER. RESEARCHING THIS CAR RENTAL COMPANY ONLINE LATER, THERE APPEARS TO BE A PATTERN - CARS RENTED FROM THIS COMPANY AT VERY LOW RATES WHICH ARE CLAIMED TO BE DAMAGED WHEN RETURNED AND THEN BILLING THE CAR RENTER'S INSURANCE COMPANY AND USING A REPAIR SHOP THAT SEEMS TO BE DIRECTLY RELATED TO THE OWNER OF THE CAR RENTAL COMPANY.ALSO, THE CLAIMS COMPANY THE CAR RENTAL USES SEEMS VERY INVOLVED IN THIS POTENTIAL SIDE INDUSTRY AS WELL. BECAUSE THEIR RENTAL RATES ARE SO LOW, THIS HAS MADE ME SUSPICIOUS. THE CARS THEY RENT OUT ARE NOT NEW. I HAVE THE VPN NUMBER THAT WAS SUPPLIED TO THE BODY SHOP FOR THE REPAIR BUT HAVE CONCERNS THE VPN MAY NOT BE CORRECT EITHER. WHAT I DO HAVE IS A PIECE OF FABRIC FROM THE AIRBAG. I WAS HOPING TO BE ABLE TO IDENTIFY THE AIRBAG THAT BURNED ME AND BE SURE THAT IT IS NOT EITHER A TAKATA AIRBAG OR SOME GENERIC BRAND X AIRBAG THAT WOULD NEVER HAVE BEEN IN THIS MODEL CAR. I WILL ATTACH A PHOTO OF THE FABRIC. IF THERE IS SOMEONE I COULD SEND A SAMPLE OF THE FABRIC TO, I WOULD BE MOST APPRECIATIVE OF HAVING THE NAME OF A LEGITIMATE AIR BAG EXPERT. THANK YOU. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10838151February 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837234February 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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