Ford · Model Report
Showing safety data for the 2014 model year only.
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
The contact’s brother owns a 2014 Ford Mustang. While the owner was driving at an undisclosed speed, the vehicle drifted over to the left, crossed into the other lanes, drove into a ditch, and crashed into an object at the end of the ditch, causing the vehicle to become airborne. The vehicle landed in a nearby field and came to a complete stop. The contact stated that after several impacts, the air bags deployed. The contact stated that due to the impact, the driver was unable to state what had caused the vehicle to drift over to the left before crashing into the ditch. The driver received injuries to the lower body, L1 vertebrae, chest, and a fractured back. Medical attention was needed, and the driver remained in the Intensive Care Unit. A Police report was filed. The vehicle was towed to a tow yard and remained at the tow yard with extensive damage. The contact was informed that collision coverage was required to repair the vehicle. The contact was unsure if the vehicle was deemed a total loss. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I am reporting a safety hazard and a failure by Ford Motor Company to properly remedy the mandatory Takata Airbag Recall. Following the recall repair, a technician reassembly error left the airbag warning light permanently illuminated, meaning my Supplemental Restraint System (SRS) is completely disabled and will not deploy in a crash. I took the vehicle to Astro Ford in Mississippi for resolution. The Service Manager, Hunter Landry, attempted to reset the system three times and confirmed a permanent safety fault exists in the exact recall area. However, Ford’s proprietary dealership software is actively blocking the dealer from pulling the diagnostic codes or proceeding with the repair without a corporate override code. Ford Corporate customer service agents have repeatedly refused to route this request or issue the override code to the dealer, effectively blocking the repair of a failed federal safety recall component. The dealer requires a corporate email sent to [email protected] to authorize the diagnostic waiver and bypass the software block. Ford's corporate refusal forces me to drive an unsafe vehicle with no working airbags. Desired Resolution: I request that the NHTSA compel Ford Motor Company to immediately issue the corporate diagnostic override code to Hunter Landry at Astro Ford so this defective federal safety recall can be properly diagnosed and repaired at no cost to me.
No injuries · No fire · No crash
The contact owns a 2014 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the transmission unexpectedly downshifted to a low gear. The check engine warning light illuminated and remained illuminated after the first failure. The vehicle was pulled over to the side of the road, restarted, and the contact continued driving. The contact stated that during the last failure, while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the residence, and a hand-held diagnostic machine retrieved DTC: P1500. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 138,000.
No injuries · No fire · No crash
My son was driving to school. He was not speeding or any type of reckless driving. He hit an ice patch. His car spun and flew thru the air. The airbag compartment opened but it was defective. All metal shards came flying out of it causing multiple lacerations. He also lost consciousness from the impact and I was told by hospital ER doctor the airbag was defective and he was suffering from a very serious concussion.
The contact owns a 2014 Ford Mustang. The contact stated that while the vehicle was parked and occupied or while driving, the vehicle accelerated independently. A dealer was contacted. The vehicle was towed to the residence and then was towed the following day to a dealer to be diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 175,000.
No injuries · No fire · No crash