Ford Maverick Complaints (2024)

180 consumer complaints on file.

#11644982February 26, 2025
UNKNOWN OR OTHER
There has been a recall on this vehicle (2024 Ford Maverick) since September 2024 with no available fix. The problem is with the backup camera freezing. The 2025 Maverick seems to not have the problem, so it appears to have been addressed with the new models. Why is this recall repair taking so long?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645037February 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643074February 17, 2025
ELECTRICAL SYSTEM
Orignial battery was dead after 60 days of ownership. Vehicle would not start and had to be jump started. Vehicle driven to dealership and battery was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642788February 14, 2025
BACK OVER PREVENTION
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642163February 12, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642127February 12, 2025
BACK OVER PREVENTION
The contact owns a 2024 Ford Maverick. The contact stated that the rear-view camera intermittently displayed a distorted image on the infotainment screen. The contact then received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. In addition, the contact stated that a dump truck tire had kicked up a rock which cracked the front windshield. The contact called an independent mechanic to repair the windshield; however, the contact was informed that the repair could not be performed until the camera was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641999February 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641975February 11, 2025
POWER TRAIN
The contact owns a 2024 Ford Maverick. The contact stated while driving 40 MPH, the vehicle briefly hesitated before continuing to accelerate. The contact then heard an abnormal vibrating sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, who was able to hear the abnormal sound but failed to provide a specific diagnostic result. The contact was informed that the vehicle was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641618February 10, 2025
UNKNOWN OR OTHER
This vehicle was sold to me on [XXX]. It is in my possession. I am now learning that they are on a stop sale. The dealer did not communicate the fact they were not to sell it to me, it was through their lack of follow through on providing Ford points, and not following through with the ext warranty contract for parts written in on it for a dealer purchased and installed front lift / leveling kit that I discovered it was not to be sold, because of the recall 24V-684, and stop sale because of that. Per Ford points when I called their corporate office the truck is not listed as sold, which was confirmed by Ford corporate when I called to talk to them about the issue since I was not getting a response from them. The sales mngr did call me right as I was getting off the phone with them and did talk to me about the issues was going to look into them and call me back per our discussion on [XXX]. Edgar in financing did call me to tell me that the words Lift kit “were put on the extended warranty paperwork so that when I purchased and installed the lift/leveling kit it would be covered under warranty”. That was not our discussion and it was discussed they would buy and install the front lift / leveling kit. Upon completion of paperwork I said let me know when the parts come in so we can schedule the installation. I have no means of doing a alignment, and would not want to risk messing up my first new vehicle by doing that myself, new vehicles are way to complicated for me to work on. After going back and forth with Edgar about what was or wasn’t to be included in the financing, he said Bo could have the extended warranty canceled and prorated price refunded. The mileage on the truck that day was 2483.1. After sending a picture of the mileage, I did DecPictures included are of the truck at my house after I waxed it, along with the vin and mileage of it the day I spoke with Edgar and let him know to cancel the ext wrnty on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641142February 6, 2025
UNKNOWN OR OTHER
Driving my Tremor off road and got a flat tire. Discovered the OE jack does not lift vehicle high enough off the ground to allow removal of tire in case of a flat. I believe it is due to fact that vehicle comes with a 1inch lift and tremor specific tires. I don’t think engineers thought about the jack when they added tremor package to the Maverick line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640417February 3, 2025
BACK OVER PREVENTION, ENGINE
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640132February 1, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On 01 February 2025, my 2024 Ford Maverick XLT was involved in a front-end collision where two critical safety systems failed: 1.Airbag System Failure: The airbags did not deploy despite a significant front-end impact. This component is still available for inspection upon request. 2.Forward Collision Sensor Malfunction: The front collision sensor system failed to detect the obstacle and did not engage automatic braking, which contributed to the severity of the crash. This system is also available for inspection. Safety Risk: Due to these failures, my wife was hit in the chest by the force of the impact, and our dog was thrown inside the vehicle. My wife may have sustained internal injuries or bruising as a result. The failure of both the airbag system and collision avoidance system put our safety at serious risk. Problem Confirmation: The issue has not yet been confirmed by a dealer or service center because my insurance company (Progressive) is scheduled to inspect the vehicle on Monday. I will update this report if additional findings are confirmed. Inspection Status: The vehicle has not yet been inspected by the manufacturer (Ford), but I have reported the issue to them for investigation. The vehicle will be inspected by insurance representatives to assess the damage and possible system malfunctions. No police report was filed at the time of the accident. Warning Signs Prior to Failure: There were no warning lamps or error messages prior to the failure. The vehicle was operating normally until the moment of the collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11639811January 31, 2025
ELECTRICAL SYSTEM
12 volt battery systems drains power while in the off position making the cab unsafe because no lighting is available when the truck goes into deep sleep mode (this is caused by the battery drain). This occurs frequently. Lighting the cab is a safety feature in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639879January 31, 2025
UNKNOWN OR OTHER
A Blue Ox baseplate Part #2690 broke at the weld joint. This is due to the attachment points being to far apart. The industry standard is 24-28”. The blue ox is 41”. This causes undo stress on the weld especially during heavy braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639750January 30, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639478January 29, 2025
BACK OVER PREVENTION
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639006January 28, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This is a hybrid vehicle and offers remote features to be able to lock/unlock and start the vehicle through an app. However there is apparently a "known issue" (dealer service department confirmed) with no known fix and an approximate resolution date of mid 2025. the issue is that the 12V battery (not hybrid) drains on its own and begins to fail when the vehicle is not running. They aren't sure of the cause but it could be related to the remote features and causes the battery to be always on or running. We wake up to error messages several times a week on our app that the remote features are unavailable, that the battery is drained, and that we may need to jumpstart the battery and drive it a long time. This has been a safety issue because we have been unable to access the car via app or key remote, needing the physical key, and on occasion have needed to jumpstart the vehicle. We have brought this vehicle to the dealer where they have replaced the battery at least once maybe twice, and the last time confirmed to us that there is not yet a recall but might turn into one because it is a known safety issue and the manufacturer has issued them specific codes and warnings and authorized them to replace and test battery more frequently than usual due to the issue and that a workaround will be announced from the manufacturers to the dealers sometime in 2025. But calling AAA to jumpstart your car just so you can drive it to the dealership when you need to go to work is not a safe way to start your day!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638485January 25, 2025
ELECTRICAL SYSTEM
12 volt battery not keeping a charge. Twice vehicle had to be jumped recently. The App reports Battery Saver mode 95% when parked. Dome lights don't work 80% of the time. Remote key fob won't open doors 10% of the time. Have to use key to unlock vehicle Taken to the dealer on 11/1. It stated, "Engineering is currently working on a fix for an intermittent battery draw. Disconnected and tested per SSM 53087. Battery passed. No repairs at this time". The problem has become worse as if battery won't hold a charge. Had to jump vehicle recently. Approximately 1 minutes after turning off the ignition, radio and driver display both say, System shutting down to save battery. I have scheduled a second appointment for 1/31 to see if battery is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638524January 25, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The main battery keeps going into battery saver mode and tells me to drive the vehicle to get it out of battery saver (i.e., charge the battery) even after I've driven the vehicle for over an hour. Some people have reported that the main batter goes into battery saver even when the vehicle is running! Also, the collision avoidance is a joke. I've had it come on ONCE when it was nearly unavoidable to hit the car in front of me. If I had already not been taking evasive action, there would have been a collision. The settings saying "warn me at max distance" don't seem to have any effect on this. Not a helpful feature and downright dangerous if one were to depend on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637778January 22, 2025
ELECTRICAL SYSTEM
My 24 Ford Maverick Hybrid goes into deep sleep so it will not start after sitting for a few days,i have to run a battery tender or battery goes below a certain voltage number and it then goes into deep sleep.Been to dealer twice for same problem they charge the battery and they say it past's Ford's test but you don't drive a few days and goes back into sleep mode unable to start or drive vehicle. I do not drive vehicle everyday but you can not rely on it to work if sitting for a few days to a week.My sales person said Ford is suppose to have a fix first quarter of 2025 but not sure this will happen i hope like hell it does.Been trying to get Ford to replace the battery under warranty so far no luck,but they still need to fix the charging system or get a fix to maintain battery s it does not go dead and leave owner's stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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