Ford Freestar Complaints

2,533 consumer complaints on file.

#10302414January 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITHOUT ANY WARNING SIGNS, VEHICLE WOULD NOT MOVE IN FORWARD OR REVERSE. THIS HAPPENED IN THE MIDDLE OF THE ROAD WITH MY WIFE AND FIVE KIDS ON BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302178January 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HUSBAND AND I WERE ON I95 APROX. 17 MILES FROM SAVANNAH GA. SUDDENLY THE ENGINE BEGAN REVVING AND I COULD NO LONGER GET ANY POWER. BEING ALL THE WAY IN THE LEFT LANE I HAD TO PASS OVER 2 LANES OF TRAFFIC TO GET SAFELY ONTO THE SIDE OF THE ROAD. AFTER OVER AN HOUR WE WERE PICKED UP BY A TOWING COMPANY. THE TRANSMISSION NOW HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301988January 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR TORQUE CONVERTER FAILURE. FAILED WITH NO WARNING WHILE DRIVING AT HIGHWAY SPEEDS. FAILED ON MAJOR HIGHWAY WITH LIMITED SHOULDER, HAD TO HAVE POLICE SHOW UP DUE TO LANE BLOCKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301996January 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON STATE HIGHWAY IN LEFT LANE DOING 55 MILES PER HOUR, LOST ALL ABILITY TO ACCELERATE. THE VEHICLE COULD NOT BE MOVED OUT OF THE LEFT LANE AND OFF THE HIGHWAY PUTTING MYSELF AND MY SON IN DANGER. THE VEHICLE HAD TO BE PUSHED OFF THE HIGHWAY AND TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302008January 23, 2010
TIRES, TIRES:SIDEWALL
2 OF THE 4 GOODYEAR INTEGRITY TIRES WE PURCHASED FROM SAMS CLUB ARE SHOWING SIDEWALL BULGES AND SEPARATION AFTER JUST 10 MONTHS. CONTACTED STORE THEY RELUCTANTLY AGREED TO REPLACE ONLY 2 OF THE TIRES ON A PRO-RATED BASIS. TIRE DETAILS: PURCHASED 3-8-09 MILES: 18,700 TYPE: GOODYEAR INTEGRITY P235/60R16 99 S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301828January 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WHILE DRIVING ON A STATE HIGHWAY OUR FORD FREESTAR VAN JUST STOPPED WORKING. AFTER CONSULTING WITH A MECHANIC IT IS THE TRANSMISSION. WE HAVE UNDER 60,000 MILES ON THE VEHICLE. AFTER SEARCHING THE WEB I AM RUNNING ACROSS NUMEROUS CASES OF THE SAME THING HAPPENING TO OTHER PEOPLE. WE HAVE SMALL CHILDREN WHO COULD HAVE EASILY BEEN IN THE CAR TRAVELING ON THE HIGHWAY WHEN THIS VEHICLE JUST STOPPED WORKING. THIS IS A POTENTIALLY LIFE THREATENING, COMMON OCCURRENCE WITH FORD FREESTARS AND I BELIEVE THEY SHOULD BE RECALLED. *TR THE CONSUMER STATED FORD HAS SINCE ISSUED A RECALL. UPDATED 10/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301826January 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I STARTED THE CAR ON DEC. 27,2009, I HEARD A HIGH PITCHED WHIRRING SOUND. WHEN I PUT THE CAR IN REVERSE, THERE WAS NO POWER, THE CAR WOULDN'T MOVE BACKWARDS OR FRONTWARDS WHEN I PUT IT IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302728January 22, 2010
STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2004 FORD FREESTAR. S10 APPROPRIATE HANDLING - LETTER TO THE PRESIDENT FROM CONSUMER RE VEHICLE HAZARDS DUE TO MAJOR DEFECTS (FULL DOCUMENT NOT IMAGED). *NJ THE CHECK ENGINE LIGHT ILLUMINATED. THE CODES WERE FOR A CMP SENSOR AND AC PRESSURE SENSOR. THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED DUE TO WATER INTRUSION. THE VEHICLE WOULD STALL WHILE DRIVING ON THE HIGHWAY. THE CONSUMER STATED THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL A WATER LEAK OCCURRED. *JB UPDATED *JB 08/26/10 UPDATED 11/10/10*JB THE CONSUMER STATED AFTER THE THIRD REPAIR, THE DEALERSHIP STATED THEY COULD NOT ADJUST THE HOOD LATCH DOWN ENOUGH TO PREVENT WATER FROM BLOWING IN FROM THE FRONT OF THE VEHICLE. THE CONSUMER BELIEVED THE PROBLEM WAS A SAFETY ISSUE AND NOT A CUSTOMER SATISFACTION ISSUE. UPDATED 07/26/11 UPDATED 08/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300432January 20, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC
I OWN A 2005 FORD FREESTAR MINIVAN. THIS AUGUST MY INSTRUMENT PANEL QUIT WORKING. I TOOK IT TO THE DEALERSHIP AND WAS ADVISED THAT MY ABS MODULE FAILED AND AS A RESULT IT MELTED MY WIRE HARNESS. I JUST DISCOVERED THAT FORD PREVIOUSLY HAD THIS PROBLEM WITH THEIR WINDSTARS. I'D LIKE THIS TO BE LOOKED INTO AS THIS IS A HEFTY REPAIR ($3,000.00 +) THAT I CANNOT AFFORD. AS A RESULT, I AM DRIVING IN A VEHICLE WITH NO ABS AND NO WORKING INSTRUMENT PANEL - INCLUDING SPEEDOMETER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300477January 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TORQUE CONVERTER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300365January 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE: 2004 FORD FREESTAR LIMITED 66,733 MILES I WAS DRIVING ON A HIGHWAY WHEN I HAD TO ACCELERATE TO GO UP A HILL. IT WAS WHEN I DID THIS THAT, THE CAR HAD NO POWER. ALTHOUGH THE CAR WAS IN DRIVE, IT SEEMED AS THOUGH THE CAR WAS IN NEUTRAL. THE RPM'S WHERE GOING UP BUT AGAIN, THERE WAS NO POWER. FORTUNATELY I WAS ABLE TO GET ONTO A SIDE STREET. I PUT THE CAR IN PARK AND TURNED IT OFF......IN HOPES THAT IT WOULD MAKE A DIFFERENCE. NO, SAME THING, THE CAR WOULD NOT GO INTO GEAR. I HAD MY 1 YR. OLD DAUGHTER IN THE CAR AND BEGAN TO PANIC BECAUSE I WASN'T CLOSE TO HOME AND MY HUSBAND WAS AT WORK. I HAD TO HAVE THE CAR TOWED, AT MY EXPENSE OF COARSE. WE HAVE SINCE DISCOVERED THAT MY 66K MILE CAR NEEDS A NEW TRANSMISSION ALONG WITH A TORQUE CONVERTER. HOW AND WHY DOES THIS HAPPEN TO A CAR WITH 66K MILES. THERE WAS NO NOTICE AT ALL AND I HAVE NEVER HAD ANY SIGNS OF TRANSMISSION PROBLEMS. THE COST OF THE REPAIRS IS $2,395.00 PLUS TAX!! I ACTUALLY FIND THIS UNBELIEVABLE BECAUSE THIS IS A BIG PROBLEM, AND A HUGE SAFETY HAZARD, WITH THIS VEHICLE AND I AM SURPRISED THAT THERE HAS NOT BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300175January 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN 2004 FORD FREESTAR VAN I HAVE HAD TWO INCIDENTS THAT ALMOST WAS DANGEROUS. THE VAN ON THE HIGHWAY WAS GOING 70 MPH. WHEN THE TRANSMISSION FAILED TO KEEP THE CAR MOVING I HAD A DANGEROUS TIME TRYING TO PULL OFF THE ROAD BECAUSE OF NO MOVEMENT THAT WAS 1ST TIME 2ND TIME I HAD THE CHILDREN AND ALMOST WAS SMASHED IN THE REAR-END BY A SEMI-TRUCK HE SLAMMED HIS BRAKES TRYING TO AVOID US IT WOULD HAVE BEEN FATAL AND THEN FORD WOULD DO SOMETHING ABOUT THE TRANSMISSION WE WERE PULLING OUT AND THE TRANS. WENT NO OTHER GEAR WOULD WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300198January 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR - PUT IN REVERSE, THEN FORWARD AND LOST ALL GEARS. DEALER GOING TO REPLACE TRANSMISSION AT COST OF $3500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300207January 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2004 FORD FREESTAR. IT RAN PERFECTLY UNTIL DECEMBER 2009 WHEN IT SUDDENLY STARTING SPUTTERING BADLY AND SEEMED TO BE SLIPPING. WE PARKED IT THAT NIGHT AFTER DRIVING STRAIGHT HOME. THE NEXT DAY WE COULD BARELY GET IT TO MOVE, LIKE IT DIDN'T WANT TO GET IN GEAR. WE HAVE LEFT IT PARKED SINCE THEN AS WE CAN'T AFFORD TO GET IT FIXED. THIS IS AWFUL AS I AM A CANCER PATIENT, WE HAVE A 3 YEAR OLD CHILD AND A BABY ON THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299950January 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS ON MY WAY HOME FROM DROPPING MY SON OFF AT COLLEGE ABOUT 400 MILES ROUND TRIP WHEN ABOUT 1:30 A.M. ON THE HIGHWAY WITHOUT WARNING THE CAR JUST LOST ALL FORWARD SPEED. COASTING ACROSS 3 LANES OF TRAFFIC TO THE SHOULDER I CAME TO FIND OUT THAT THE CAR HAD NO FORWARD OR REVERSE. THERE WAS NO NOTICEABLE WARNING OR INDICATION THAT THERE WAS ANYTHING WRONG. I HAD TO HAVE THE CAR TOWED IN FOR REPAIR BY AN EMERGENCY TOW COMPANY CALLED BY THE STATE POLICE TO THE TUNE OF $160.00. I HAD IT TOWED TO FORD THINKING THAT THEY HAVE TRAINED SERVICE PEOPLE WHO WOULD REPAIR THE PROBLEM INSTEADOF JUST REPLACING IT WITH A REBUILT TRANS. THE NEXT DAY I WAS CALLED BY THE DEALER WHO QUOTED ME 2,800. TO REPAIR THE TRANSMISSION AND TORQUE CONVERTER SHAFT SPLINE, BUT I WOULD BE BETTER OFF WITH A REBUILT TRANSMISSION DUE TO THE 3 YEAR/ 36,000 MILE WARRANTY. I HAD THE TRANS INSTALLED PAID THE BILL AND LOOKED INTO CONTACTING FORD TO COMPLAIN ABOUT THIS PROBLEM THAT I THOUGHT WASN'T NORMAL FOR A CAR IN GOOD SHAPE AND MILES, WHEN I CAME ONTO A FORUM OF OTHER UNHAPPY FORD FREESTAR OWNERS WITH THE SAME PROBLEM.. I HAD TO FIX THE CAR BECAUSE IT WASN'T WORTH ANYTHING BROKEN, BUT GETTING RID OF IT NOW IT ISN'T WORTH THE 2 PAYMENTS I HAVE LEFT TO PAY PLUS THE REPAIRS JUST DONE COULD THIS BE DUE TO A TRANS PROBLEM THAT EVERYONE ELSE KNEW ABOUT EXCEPT ME? *TR THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299833January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 55 MPH, OUR 2005 FORD FREESTAR MINIVAN JUST STOPPED. THANKFULLY THERE WAS LIGHT TRAFFIC, BUT WITH NO WARNING, THE VAN JUST STOPPED. WE TOOK THE VAN TO A TRANSMISSION SHOP. "YEPPERS", THE GUY SAID, "SOMETHING BROKE" HE GAVE US A PRICE ON A USED TRANSMISSION WITH LABOR AND THE PRICE FOR REBUILDING OURS. VERY SCARY INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299862January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE I WAS DRIVING TO PICK MY CHILDREN UP FROM SCHOOL MY VEHICLE BEGAN SHAKING VIOLENTLY. IT HAD HAPPENED ONE OTHER TIME WHILE MY WIFE WAS DRIVING. I WAS ABLE TO SLOWLY DRIVE MY FORD FREESTAR HOME AND ONCE WE GOT HOME THE VEHICLE WOULD NO LONGER SHIFT GEARS. I TOOK THE VEHICLE INTO A SHOP AND THEY REPLACED THE TORQUE CONVERTER THE OUTPUT SHAFT GOING TO THE PUMP AND THE PUMP. I LEFT THE OLD PARTS WITH THE SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299918January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT 70 MPH ON I-70, SLOWED DOWN TO GO THROUGH AUTOMATIC TOLL BOTH ON THE TURNPIKE. WHEN I PUSHED THE ACCELERATOR TO RESUME SPEED, THE TRANSMISSION WAS DISENGAGED. I WAS ABLE TO PULL OFF OF THE SIDE OF THE ROAD IN TIME TO AVOID BEING REAR ENDED BY THE CARS BEHIND ME IN THE TOLL BOOTH LINE. THE CAR IS NOW AT THE DEALER BEING FIXED. THEY SUSPECT BROKEN OUTPUT SHAFT, ESTIMATED $1800 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299752January 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING DOWN A VERY BUSY DANGEROUS ST RT 125 AT RUSH HOUR, WHEN ALL OF A SUDDEN NOTHING NO SHIFTING, NO REVERSE , NOTHING!!!!!! I LITERALLY ALMOST DIED TRYING TO GET INTO A PARKING LOT OFF THE ROAD!!! I HAVE OWNED MY 2004 FORD FREESTAR APROX 5 MONTHS! I AM ANGRY AND CANT BELIEVE THE SAFETY ISSUE INVOLVED WITH THESE TRANSMISSION PROBLEMS! IF I HAD ONLY FOUND THIS WEBSITE PRIOR TO BUYING THIS VEHICLE. THERE IS A MAJOR SAFETY ISSUE HERE AND SOMEONE NEEDS TO ADDRESS THE ISSUE BEFORE SOMEONE ENDS UP DEAD! AS A MOTHER OF 4 I HAVE CHILDREN IN MY VEHICLE AT ALL TIMES AND I DEPEND ON IT TO DRIVE AND KEEP ME SAFE! THIS IS GOING TO COST ME ABOUT $2000!! I JUST PAID $5000 FOR IT! SOMEBODY DO SOMETHING, RECALL WOULD BE NICE, MY VEHICLE HAS BEEN TAKEN CARE OF AND STILL HERE I SIT WITH A BROKEN TRANSMISSION AND A HUGE KNOT IN MY STOMACH AS TO GETTING THE MONEY FOR A REPAIR!! THANKS ALOT FORD! NEVER AGAIN WILL I BUY A FORD UNLESS THIS IS RESOLVED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299518January 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION JUST QUIT WORKING. NO PROBLEMS PRIOR TO TODAY. NO WARNINGS OR SIGNS OF TROUBLE JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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