Ford Freestar Complaints

2,533 consumer complaints on file.

#10335975June 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH 62000 MILES ON IT WHEN IT ALL OF A SUDDEN STOPPED GOING FORWARD. I TOWED IT TO A TRANSMISSION SHOP AND THEY REPLACED THE TORQUE CONVERTER FOR $2200. ACCORDING TO THE FORUMS AND CONSUMERS DIGEST THIS HAS BEEN A CONTINUAL FAILURE WITH THESE VEHICLES. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BEFORE PUTTING PRESSURE ON FORD TO RECALL THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335792June 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING TO AN APPOINTMENT WHEN THE TRANSMISSION FAILED UNEXPECTEDLY. FORTUNATELY, I WAS NOT DRIVING VERY FAST, AND THE BRAKES WORKED. THE REPAIR FACILITY SENT A TOW TRUCK TO PICK UP THE VAN. THE TRANSMISSION AND TORQUE CONVERTER WILL HAVE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335616June 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING DOWN THE HIGHWAY AT APPX 60 MPH. THE ENGINE SUDDENLY, WITHOUT WARNING, REVVED THE RPMS AND LOST POWER TO THE WHEELS. SHE COASTED THE VAN TO THE SHOULDER AND CALLED FOR HELP. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR, IT WOULD ONLY REV. CHECKED FLUID AND IT WAS FINE. LUCKILY, NO ONE WAS INJURED AND CARS WERE ABLE TO SWERVE AROUND HER AS SHE TOOK THE SHOULDER. HAD VAN TOWED TO SHOP WHO TOLD US TRANSMISSION IS SHOT. OPTIONS ARE: NEW TRANSMISSION WILL COST $2800, REBUILDING THE OLD WILL COST $1700. VAN IS A 2004 FORD FREESTAR WITH ONLY 75,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335708June 10, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING APPROXIMATELY 20 MPH. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SEVERAL TIMES. THE MECHANIC REPLACED THE GAS FILTER, AND CAM SENSOR TWICE, BUT FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE POWER CONTROL MODULE. THE ESTIMATED REPAIR COST WAS $940.00. REPORT 1898911628 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY HAVE NOT RECEIVED ANY RELATED COMPLAINTS. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 80,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335722June 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I STOPPED AT A STOP SIGN AND WAITED FOR TRAFFIC TO PASS. WHEN IT WAS SAFE TO PULL OUT, I DID SO, MAKING A RIGHT HAND TURN. I THEN HAD TO MAKE A LEFT HAND TURN, AND ABOUT HALF WAY INTO THE TURN LANE MY ENGINE REVVED UP AND THEN THE VAN BEGAN TO SLOW. LUCKILY THERE WAS NO TRAFFIC COMING AND I WAS ABLE TO VEER TO THE SHOULDER OF THE ROAD. ONCE SAFELY STOPPED, I WENT THROUGH ALL OF THE GEARS , BUT THE VAN WOULD NOT MOVE. THIS IS THE FIRST TIME THIS HAPPENED, AND THERE WAS NO WARNING WHATSOEVER. I WAS DRIVING ALONG AND THEN NOTHING! I TOOK THE VAN TO MY LOCAL FORD DEALERSHIP AND THEY DETERMINED THAT THE TRANSMISSION WENT OUT. THEY ARE IN THE PROCESS OF REPLACING THE TRANSMISSION AFTER ONLY 80,000 MILES. I REQUESTED TO GET THE FAILED TRANSMISSION, BUT WAS TOLD THAT THEY WOULD HAVE TO CHARGE ME AN ADDITIONAL $600 CORE CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335398June 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR AND WITHOUT NOTICE THE TRANSMISSION SUDDENLY STOPPED WORKING WHILE DRIVING. A MECHANIC EVALUATED THE PROBLEM AND FOUND THE TORQUE CONVERTER HAD FAILED. THE MECHANIC HAD TO REMOVE THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335578June 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING DOWN THE ROAD AT 45 MPH. LUCKILY WE WERE ABLE TO 'COAST' TO THE SIDE OF THE ROAD WITHOUT GETTING HIT BY TRAFFIC. APPARENT TORQUE CONVERTER FAILURE. WE NEED TC AND TRANSMISSION REPLACED AT AN ESTIMATED $3000 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335286June 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT 60 MPH, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE BEGAN TO INDEPENDENTLY DECREASE IN SPEED. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE. THE MANUFACTURER WAS CONTACTED AND ADVISED THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335318June 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, DIESEL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
A DEFECTIVE POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) ON THE FORD FREESTAR VAN ACTUALLY CAUSES A SPARK PLUG TO MISFIRE AND EVENTUALLY STARTS TO MELT. THIS HAS HAPPENED ON MY VEHICLE THREE OR FOUR TIMES. MY CAR BUCKS AND MISFIRES ALMOST CAUSING AN ACCIDENT AS I WAS ENTERING HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334236June 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION GOING WITH LESS THAT 56000 MILES ON VAN ...MY WIFE WAS DRIVING ON A MAIN ROAD WHEN THE TRANSMISSION JUST STOPPED WORKING... IN RESEARCH THIS PROBLEM IS HAPPENING DUE TO CHEAP MATERIAL USED IN THE TORQUE CONVERTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334020June 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS STOPPED AT A RED LIGHT. WHEN IT WAS TIME TO GO I STEPPED ON THE GAS PEDAL. THE VAN MOVED JUST ENOUGH TO GET US PAST THE INTERSECTION. WHEN I STEPPED ON THE PEDAL AGAIN IT DID NOT RESPOND WITH ANYTHING OTHER THAN THE REVVING OF THE NEEDLE. IT WAS LIKE IF THE VAN WAS IN NEUTRAL. WE AVOIDED THE HEAVY TRAFFIC AND COASTED TO AN EMPTY LOT. WE TRIED TO REVERSE AS WELL AND THERE WAS NO RESPONSE FROM THE VAN. PRIOR TO THE INCIDENT WE HAD NO TYPE OF WARNING THAT THIS MAY OCCUR. EVERYTHING WAS WORKING PROPERLY. IT JUST SUDDENLY GAVE OUT. MY HUSBAND, SISTER-IN-LAW, 3 YEAR OLD NIECE, AND MYSELF WHERE STUCK OUT IN THE HEAT UNTIL WE COULD GET SOMEONE TO TOW THE VAN BACK TO OUR HOUSE. THE MILEAGE IS CURRENTLY AT 87,000. WE ARE CURRENTLY WAITING ON A MECHANIC TO INSPECT THE VEHICLE. I AM AFRAID THE COST WILL BE SKY HIGH AND I KNOW WE CAN'T AFFORD THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334063June 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2005 FORD FREESTAR, WE WERE DRIVING ALONG AND SUDDENLY LOST POWER TO THE VEHICLE. THE ENGINE STILL RAN, BUT WOULD NOT ENGAGE IN ANY GEAR. WHEN WE TOOK THE VEHICLE INTO THE SHOP, THEY SAID THE TORQUE CONVERTER HAD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334088June 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE I WAS DRIVING ON THE INTERSTATE DOING 70 MPH, I WAS TRYING TO PASS A SLOWER CAR MY VAN STARTING REVVING BUT I WAS SLOWING DOWN. FORTUNATELY I WAS ABLE TO COAST TO THE SHOULDER WITHOUT GETTING INTO AN ACCIDENT. I HAD IT TOWED TO A TRANSMISSION SHOP WHERE I WAS TOLD THAT THE TORQUE CONVERTER HAD PRETTY MUCH EXPLODED. I HAD NO WARNING THAT THERE WERE ANY PROBLEMS. THERE WERE METAL PIECES IN THE TRANSMISSION. I HAD TO HAVE IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334161June 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS WEEKEND, WE WERE DRIVING THE 2004 FORD FREESTAR (W/ ABOUT 75,000 MILES), AND THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY, BUT THIS COULD HAVE BEEN VERY DANGEROUS IF THERE HAD BEEN MORE TRAFFIC. THE CAR HAD ITS ANNUAL SAFETY INSPECTION LESS THAN A MONTH EARLIER, AND NO PROBLEMS WERE FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333940May 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
04 FORD FREESTAR 80, 000 MILES LOST TRANNY GOING UP HILL STATE RT 14 COMING OUT OF WASHINGTONVILLE IN OHIO. VAN JUST STOPPED ON A BUSY 55MPH HIGHWAY TWO LANES. HAD TO BACK DOWN 500 FT OR SO AND SWING INTO A DRIVEWAY WHERE I CALLED A TOW TRUCK.VAN HAD NO FOR. OR REV. GEARS AT ALL! IF MY WIFE WAS DRIVING THE VAN I DON'T THINK SHE COULD HAVE BACKED DOWN THE HILL WITH ON COMING TRAFFIC COMING AT HER.SHE WOULD HAVE JUST SAT ON THE SIDE OF THE HILL AND WAITED 1 1/2 HR FOR THE TOW TRUCK. I WAS TOLD THAT THE TORQUE CONVERTERS GO OUT AT ANYTIME WITH OUT ANY WARNING. AND FORD KNOWS ABOUT THE PROBLEM AND HAS NOT INFORMED OWNERS THAT IT COULD HAPPEN AT ANYTIME AT ANY SPEED. NOT A SAFE THING TO HAVE HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332557May 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SHORTLY AFTER PROCEEDING THROUGH A BUSY INTERSECTION WHILE DRIVING IN THE LEFT LANE, AT APPROXIMATELY 55 MPH, MY VEHICLE SIMPLY QUIT MOVING. THE ENGINE WOULD REV, BUT THE VEHICLE CAME TO A SUDDEN STOP. HOW I DIDN'T GET REAR ENDED AT THAT TIME, OR AS I SAT WAITING FOR ASSISTANCE, IS A COMPLETE MIRACLE. THE CAR WOULD SHIFT IN GEARS, HOWEVER WOULD NOT MOVE. A FIREMAN ENDED UP STOPPING AND SITTING BEHIND ME WITH HIS LIGHTS ON TO AVOID A COLLISION. EVENTUALLY, A POLICEMAN ARRIVED, HAD ME PUT THE CAR IN NEUTRAL, AND "PUSHED" ME WITH HIS PUSH BAR ABOUT A MILE DOWN THE ROAD TO AVOID A ROAD HAZARD. THE MECHANIC SUGGESTED NOT REBUILDING THE EXISTING TRANSMISSION BECAUSE OF KNOWN PROBLEMS WITH 2005 FORD FREESTAR TRANSMISSIONS, AND WAS ABLE TO GET ME A 2007 TRANSMISSION WITH 10,000 MILES. HOPEFULLY THIS ONE WILL LAST LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332096May 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR. THE TRANSMISSION JUST WENT OUT ALL OF A SUDDEN. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE GAS WOULDN'T MOVE THE CAR, IT JUST KEPT REVVING UP. THIS IS THE FIRST PROBLEM EVER AND I LOVE MY CAR, BUT THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331895May 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SIGN OF TRANSMISSION PROBLEMS PRIOR TO THE ACTUAL TRANSMISSION FAILURE. WIFE WAS DRIVING HERSELF AND KIDS TO SCHOOL WHILE I WAS AWAY ON BUSINESS TRAVEL AND AS SHE WAS DRIVING IN A 40MPH ZONE, SHE SUDDENLY NOTICED THAT THE VAN WAS SLOWING DOWN EVEN THOUGH THE ENGINE WAS REVVING HIGH. SINCE SHE WAS DRIVING ON A 2-LANE ROAD THAT HAD NO SHOULDERS, SHE PULLED THE VAN AS CLOSE TO THE CURB AS SHE COULD EVEN THOUGH THE VAN WAS STILL CAUSING TRAFFIC PROBLEMS. WIFE TURNED THE ENGINE OFF, RESTARTED THE ENGINE, TRIED TO PUT THE VAN IN DRIVE, REVERSE, 1ST AND 2ND BUT ALL OF THESE ATTEMPTS FAILED TO MAKE THE VAN MOVE IN ANY DIRECTION. AFTER THE LOCAL FORD DEALER REFUSED TO ASSIST MY WIFE, WHO WAS ALONE WITH THE KIDS WHEN THE TRANSMISSION FAILED, SHE WAS ABLE TO CONTACT A LOCAL MECHANIC THAT ASSISTED WITH TOWING THE DISABLED VAN TO HIS SHOP. UPON ANALYZING THE PROBLEM, THE MECHANIC NOTICED THAT THERE WERE PARTS OF THE TRANSMISSION LAYING AT THE BOTTOM OF THE TRANSMISSION. THE MECHANIC REMOVED THE ORIGINAL TRANSMISSION AND REPLACE IT WITH A REMANUFACTURED, FORD UNIT. OTHER WORK PERFORMED BY THE MECHANIC INCLUDED FLUSHING ALL COOLER LINES AND COOLER PRIOR TO INSTALLATION. THE FINAL COST FOR PARTS AND LABOR FOR THE RE-MANUFACTURED TRANSMISSION WAS $2990.23. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331974May 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS TRAVELING IN OUR 2005 FORD FREESTAR. WHEN SHE PULLED OUT ON TO A BUSY STATE ROUTE, THE CAR JUST STOPPED GOING, SHE WOULD PUSH ON THE GAS AND THE ENGINE WOULD REV, BUT THE CAR WOULD NOT MOVE FORWARD. SHE WAS ALMOST HIT BY CARS THAT WERE ALREADY TRAVELING ON THE ROAD AT 55MPH. AFTER SAFELY PULLING THE CAR TO THE SIDE OF THE RD, SHE HAD TO WAIT FOR AN HOUR AND A HALF WHILE I GOT OFF WORK TO COME AND MEET HER. WE WERE ABLE TO SWITCH THE CAR INTO THE DIFFERENT GEARS. PARK WOULD NOT ALLOW THE CAR TO MOVE WHILE NEUTRAL ALLOWED THE CAR TO MOVE. WE THEN TOWED THE CAR HOME WITH IT IN NEUTRAL. AFTER SOME EXTENSIVE RESEARCH ON THE INTERNET WE DISCOVERED THIS IS A COMMON PROBLEM FOR FORD VANS. APPARENTLY THE TORQUE CONVERTERS ARE GOING BAD ON THEM AROUND 60-80K MILES. AFTER TALKING TO NUMEROUS MECHANICS, THEY ALL AGREED THAT IT WAS THE TORQUE CONVERTER. WHILE I AM TRYING TO SAVE UP THE MONEY TO PAY FOR THIS REPAIR, MY CAR IS SITTING DEAD IN MY DRIVEWAY AND IS USELESS. REPAIR LOOKS TO COST ANYWHERE FROM $1000-$1500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331803May 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR. GOING DOWN THE ROAD AND THE VAN RAN FINE BUT COULD NOT GO ANY MORE. HAD TO GET TOWED AND FIND IT IS THE TRANSMISSION AND WILL BE AT LEAST 1600 DOLLARS TO FIX. NO WARNING OR SLIPPING OR ANYTHING AND I SEE ON THE FORUMS THAT FORD IS HAVING WAY TOO MUCH TROUBLE WITH THESE VANS. WHAT ARE WE TO DO FOR THERE PROBLEM. IT IS CRIPPLING FAMILIES LIKE OURS WITH BIG BILLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar