Ford Freestar Complaints

2,533 consumer complaints on file.

#11299329January 14, 2020
SEATS
TL * THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE DRIVING APPROXIMATELY, 45-60 MPH THE THIRD ROW STOW-ABLE SEAT FRACTURED AND LEANED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SEAT WAS COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO GREENWOOD FORD LINCOLN 3075 SCOTTSVILLE RD, BOWLING GREEN, KY 42104 (270) 843-9041, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 13V081000 (SEATS). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,118.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292356December 31, 2019
POWER TRAIN
JUST RECENTLY BOUGHT 05 FORD FREESTAR VAN, 3 MONTHS AGO IN MY DRIVEWAY IT REFUSED TO GO FORWARD, I PARKED IT BECAUSE I HAD SOMETHING ELSE TO DRIVE. MORNING OF DECEMBER 30, 2019 MY OTHER AUTOMOBILE TIMING CHAIN BROKE SO I'VE BEEN TRYING FRANTICALLY TO FIX THIS VAN, I'VE REPLACED AIR CLEANER SENSOR, THROTTLE BODY SENSOR, AND SPEED SENSOR. NOTHING. I HAVE REVERSE BUT NO DRIVE, ENGINE SEEMS TO RUN FINE. SO I CHECKED FOR RECALLS. I JUST DON'T KNOW IF MANUFACTURER IS STILL LIABLE. 05 FORD FREESTAR VAN, MILES 211375, VIN#[XXX]. MY NAME: [XXX] IF YOU NEED ANYTHING ELSE PLEASE LET ME KNOW. I DON'T KNOW HOW THIS PROCESS WORKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290411December 20, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, WHEELS
I HAVE SPENT SO MUCH MONEY IN THIS VAN THAT I WOULD LIKE TO REPORT THESE ISSUES TO YOU FIRST IT WAS THE FUEL FILTER AND NOW IT'S THE TRANSMISSION I KEEP THE MAINTENANCE UP AND THINGS STILL GO WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281677November 21, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING THERE IS A CLICKING FROM THE FRONT END AND FEELS LIKE TRANSMISSION SLIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278814November 8, 2019
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ADJUSTING THE THIRD ROW SEAT, IT DETACHED DUE TO CORROSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. TRI COUNTY FORD (032 COMMERCE PKWY, LA GRANGE, KY 40031, (866) 417-0262) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 161,000. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278632November 7, 2019
POWER TRAIN
JANUARY 2015 WENT TO ACCELERATE FROM STOP AT TRAFFIC LIGHT, INDICATOR LIGHT ON DASH CAME ON TRANSMISSION WENT INTO LIMP MODE.HAD VEHICLE TOWED NEEDED A TRANSMISSION REBUILD WITH TORQUE CONVT. HAD 177K AT THAT TIME AT COST OF $2700.00. OCTOBER 2019 SIMILAR SITUATION OCCURRED NO WARNING LIGHTS NO SLIPPING, BANGING OR ANYTHING OUT OF THE ORDINARY. STOPPED AT TRAFFIC LIGHT, WENT TO ACCELERATE AND CAR FELT AS IF IT WAS IN NEUTRAL. HAD CAR TOWED TO TRANSMISSION SHOP, WAS TOLD IT WILL NEED A REBUILD WITH ANOTHER TORQUE CONVT. AT APPROX. SAME COST. VEHICLE NOW HAS 233K MILES ON CLOCK. THIS VEHICLE HAS BEEN A REAL RELIABLE ASSET TO OUR FAMILY. THIS TRANSMISSION LASTED ALMOST 5 YEARS WITH APPROX. 56K MILES. I WOULD LIKE TO PURCHASE ANOTHER FORD , BUT CONCERNED ABOUT THE DRIVE TRAIN AS I DRIVE THIS VEHICLE VERY EASY. THANK YOU FOR LOOKING INTO THIS CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270352October 23, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
2004 FORD FREESTAR NOW.MILES 59000 PROBLEMS STARTED AROUND 45.000 MILES STARTED IN 2007 WITH BATTERY DEAD IF CAR STAT A MONTH STARTTED IN 2008 RIGHT AND LEFT LOW AND HIGH BEAM. HEAD LAMP CONNECTOR KEEP MELTING/ BURNING UP THE GROUND WIRE TRANSMISSION MAKING CLICKING NOISE IN FORWARD AND REVERSE TRANSMISSION FLUID IS DARK BROWN DOOR LOCK DONT ALWAYS UNLOCK OR LOCK ON SIDE DOOR LEFT AND RIGHT SIDE WING WINDOWS IN BACK OPEN. BUT DONT CLOSE ON LEFT AND RIGHT PROBLEMS ALL HAPPEN. IF STSTIONARY OR IN MOTION CITY STREET OR HIGHWAY I HAVE. TAKE PICKS LATER .NOT BY THE CAR AT THE MOMENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266848October 7, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS RUST ON THE WHEEL WHEEL, MOUNTING BRACKETS, AND LATCHES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 95,988.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254740September 11, 2019
POWER TRAIN
WE WERE DRIVING ON A 4 LANE ROAD AND MY 2004 FORD FREESTAR LOST ALL POWER TO THE TRANSMISSION. IT WOULD NOT GO IN ANY GEAR. DRN31 NOTHING JUST REVS UP! WE ALSO HAD THIS PROBLEM A YEAR AGO AND I FLUSHED THE TRANS AND IT SEEMED TO WORK UNTIL NOW. ALL FLUIDS WERE FINE ON THE VEHICLE AND LINKAGE IS ATTACHED. IT SHOWS NO RECALLS ON THIS VAN AND I DISAGREE AS I CAN SEE ONE. THANK GOODNESS MY KIDS WERE NOT HURT AS THIS COULD HAVE BEEN WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253182September 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS WHILE IN A PARKING LOT. ALSO, THE POWER TRAIN INDICATOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT CALLED HART FORD LINCOLN AT 989-275-8922 (LOCATED AT 117 LAKE ST, ROSCOMMON, MI 48653) AND WAS INFORMED TO CALL THE NHTSA OR THE MANUFACTURER TO RE-OPEN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243273August 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND WAITED A COUPLE OF MINUTES. ONCE RESTARTED, THE VEHICLE RAN FOR APPROXIMATELY THREE MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234763July 25, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE ELECTRIC SLIDING DOORS WOULD NOT CLOSE PROPERLY AND WOULD RANDOMLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DICK SMITH FORD, 7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE PASSENGER SIDE DOOR WAS PREVIOUSLY SERVICED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233431July 19, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
THEIR IS 5 RECALLS ON MY VAN THAT I PULLED UP ON NHTSA AND THE FORD COMPANY IS SAYING THEIR IS ONLY ONE RECALL AND I'M HAVING SERIOUS ISSUES WITH THIS VAN AND I WAS DRIVING THIS VAN AND IT IS LOSING POWER WHEN DRIVING IT. I NEED UR HELP PLEASE. MY NUMBER IS (XXXXX) PLEASE LEAVE ME A MESSAGE SO I CAN CALL U BANK THANKS REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230410July 9, 2019
SEATS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE CONTACT'S SPOUSE WAS DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD FROM THE THIRD ROW SEAT AREA. THE DRIVER CHECKED AND FOUND THAT THE THIRD ROW SEAT ANCHOR ASSEMBLY WAS CORRODED AND FELL OUT, WHICH CREATED A HOLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228989July 2, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE SWITCHING THE SHIFTER INTO GEAR, THE TRANSMISSION WOULD NOT IMMEDIATELY CHANGE GEARS. THE DRIVER HAD TO SWITCH THE SHIFTER MULTIPLE TIMES BEFORE THE GEAR WOULD CHANGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. *BF THE CONTACT HAS STATED THAT A NEW TRANSMISSION HAS BEEN ORDERED AND HAS BEEN REMANUFACTURED WITH CORRECTED PARTS AND HAS ALREADY BEEN INSTALLED. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222647June 26, 2019
VISIBILITY/WIPER
I HAVE REPLACED MY WINDSHIELD WIPER MOTOR 3 TIMES AND THEY MAY WORK ONE OR TWICE THEN STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220567June 17, 2019
SUSPENSION, STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE CONTROL ARM WAS PROTRUDING THROUGH THE FRAME AND CREATED A HOLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 212,000. *BF CONSUMER STATED TRANSMISSION JUST STARTED TO SLIP AND MAKES A THUD SOMETIMES SLIPS BAD. CONSUMER HAS CHANGED THE TRANSMISSION OIL AND FILTERS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209221May 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE RPMS INCREASED. THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY FIVE YEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT SAID THEY WERE NO LONGER FIXING THAT ISSUE. IT CAN HAPPEN ON DRIVE OR REVERSE AND WHILE I AM TURNING INTO ALONE IT WILL TURN OFF SO I HAVE TO RUSH AND PUT THE CAR IN NEUTRAL AND START IT SO I DON'T CAUSE AN ACCIDENT. APPROXIMATE FAILURE MILEAGE WAS 139,000. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207064May 12, 2019
POWER TRAIN
TRANSMISSION CANT SHIFT CAR OUT OF PARK WITHOUT TRYING SEVERAL TIMES ALSO TRANSMISSION HAS TROUBLE SHIFTING OUT OF FIRST GEAR CAR TJHEN HAS TROUBLE PICKING UP SPEED WHEN YOU FIRST PULL ONTO THE ROAD CREATING A DANGEROUS SITUATION FOR GETTING REAR ENDED BY OTHER CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207037May 11, 2019
POWER TRAIN
1 MINUTES AFTER YOU START DRIVING IT LOSE POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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