Ford Freestar Complaints

2,533 consumer complaints on file.

#10593525May 22, 2014
ENGINE, POWER TRAIN
I ATTEMPTED TO START VEHICLE AND THE ENGINE WAS DIFFICULT TO TURN OVER. WHEN IT DID START THE RPMS WERE GOING UP AND DOWN . WHEN I TRIED TO PUT CAR IN REVERSE IT WOULD NOT ENGAGE CAUSING VEHICLE TO ROLL FORWARD. ( I WAS PARKED ON A SLIGHT DECLINED DRIVEWAY). AFTER READING ABOUT SIMILAR PROBLEMS I CHECKED THE PCM (POWER CONTROL MODULE. IT WAS FILLED WITH WATER !!! AFTER UNPLUGGING THE PCM AND ALLOWING IT TO DRY OUT I PLUGGED IT BACK IN AND THE PROBLEM WAS CORRECTED. IT APPEARS TO ME THAT THE PCM IS LOCATED IN A BAD LOCATION CAUSING IT TO HAVE PROBLEMS WHEN IT RAINS OR SNOWS. I MADE A TEMPORARY FIX BY PUTTING SILICONE CAULKING AROUND THE COWLING WHERE I BELIEVE THE WATER IS GETTING IN.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592404May 19, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL WAS POSITIONED INWARD. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE FRONT LOWER CONTROL ARM BECAME COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592543May 19, 2014
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT FAILED TO LATCH INTO ITS SEATING POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE THIRD ROW SEAT LATCH MOUNTING BRACKET NEEDED TO BE REPLACED. NHTSA RECALL CAMPAIGN NUMBER 13V081000 (SEATS) WAS REFERENCED. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BECAUSE THE VEHICLE WAS MORE THAN FIVE YEARS OLD. THE APPROXIMATE FAILURE MILEAGE WAS 68,068.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588671May 15, 2014
VEHICLE SPEED CONTROL, ENGINE
THIS IS ABOUT A 2005 FORD FREESTAR. WHEN ACCELERATING, SPECIALLY IN RAINY CONDITIONS, THE VEHICLE'S ENGINE MAKES A SCREECHY NOISE AND LOSES POWER. THE SCREECHY NOISE SOMETIMES STOPS AND THE VEHICLE IS ABLE TO CONTINUE MOVING. USUALLY WHEN IT'S WET/RAINY THE ENGINE LOSES POWER AND VIBRATES. IT'S VERY DANGEROUS AND STRESSFUL BECAUSE IT USUALLY HAPPENS WHEN ATTEMPTING TO PASS SLOWER VEHICLES ON THE LEFT LANES AND WHEN THE VEHICLE LOSES POWER WE ATTEMPT TO MOVE TO THE RIGHT LANE'S SHOULDER. LUCKY THAT THIS HAPPENED WHEN TRAFFIC WAS LIGHT AT 6AM. AFTER RESTARTING THE ENGINE I DROVE ON SIDE ROADS TO REACH MY DESTINATION. THIS HAS HAPPENED AT LEAST TWENTY TIMES SINCE 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588352May 14, 2014
POWER TRAIN, ELECTRICAL SYSTEM
RPM'S SURGE, LOSS OF POWER WHILE DRIVING, ALREADY HAD RECALLS DONE AND STILL HAVING PROBLEMS, TRANS AXLE LIGHT COMES ON WHEN DOING HIGHWAY SPEEDS., I THINK THE RECALL NEEDS TO BE ON THE ELECTRICAL SYSTEM AND WHERE THE MAIN COMPUTER IS LOCATED. THE MAIN COMPUTER IS RIGHT BENEATH THE AWNING FOR THE WIPER ASSEMBLY...LOTS OF POTENTIAL WATER DAMAGE AND MANY UNHAPPY CUSTOMERS. THIS IS SUPPOSED TO BE A FAMILY VEHICLE AND IT IS MORE LIKE DRIVING A TICKING TIME BOMB. I WOULD HATE TO BE ON THE HIGHWAY AND THE VEHICLE JUST SUDDENLY STOP. NOT GOOD FORD!!! NOT GOOD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587819May 12, 2014
WHEELS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SUDDENLY HEARD A LOUD BOOM FOLLOWED BY A BURNING RUBBER SMELL COMING FROM THE VEHICLE. THE CONTACT FRANTICLY PULLED OVER TO THE SIDE OF THE ROAD AND FIRST THOUGHT SHE HAD A FLAT TIRE BUT UPON INSPECTION, THE CONTACT NOTICED THERE WAS SEVERE CORROSION ON THE REAR WHEEL WELL WALL. THE CONTACT TOOK HER VEHICLE TO THE DEALER, WHO STATED THAT THE CONTACT WOULD HAVE TO LEAVE HER VEHICLE FOR 3 TO 5 DAYS HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587890May 12, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
SOME TIMES WHILE BACKING UP THE CAR WOULD LURCH. WHILE DRIVING THE CAR WOULD SUDDENLY ACCELERATE WHILE CRUISE CONTROL WAS ENGAGED OREVEN JUST BY IT SELF. SOMETIMES THE CAR WAS HAVING PROBLEMS ACCELERATING FROM A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587738May 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT HAD EXPERIENCED DIFFICULTY WITH THE GEARS SHIFTING INTERMITTENTLY AND HAD HEARD A GRINDING NOISE MULTIPLE TIMES. THE CONTACT STATED WHILE TRAVELING 60 MPH, THE VEHICLE HAD JERKED VIOLENTLY AND THE TRANSMISSION WAS SLIPPING MORE THAN ONCE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED AND REPLACED THE TORQUE CONVERVER. THE VEHILCE WAS REPAIRED AND THE FAILURE RECURRED. THE CONTACT WAS INCLUDED IN 12V006000 (POWER TRAIN) BUT HAD BEEN TOLD MORE THAN ONCE BY THE LOCAL DEALER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED THE FAILURE MULTIPLE TIMES WHILE WAITING FOR THE PART FOR THE REPAIR. TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE JERKED VIOLENTLY. THE FAILURE WAS RECURRING. ADDITIONALLY, THE GEAR SHIFTER WOULD OFTEN BECOME RESISTANT WHEN THE CONTACT WAS ATTEMPTING TO SHIFT GEARS AND THE VEHICLE WOULD EXHIBIT AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) BUT WAS CONSTANTLY TOLD THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587683May 11, 2014
ENGINE
WHILE DRIVING THE MOTOR STALLS, TWICE IS CUT OFF, THE OTHER 2 TIMES IS SPUTTERED AND JERKED BUT FINALLY STARTED BACK TO NORMAL. ALMOST GOT HIT TWICE BECAUSE OF MOTOR STALLING. OUR CHARITY (WWW.DONATECCA.ORG) BOUGHT THE CAR IN FEB 2014, SINCE THEN THERE HAS BEEN A LOUD GURGLING SOUND COMING FROM THE DASH BOARD, NEVER STOPS. CAR DOES NOT OVERHEAT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587396May 9, 2014
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR HATCH DOOR WOULD NOT OPEN MANUALLY. THE HATCH BUTTON THAT OPENED THE DOOR WOULD ONLY OPERATE INTERMITTENTLY. A PRIVATE MECHANIC DIAGNOSED THAT THE DOOR LOCKING DEVICES NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587322May 8, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585088April 26, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I BOUGHT MY 2005 FORD FREESTAR IN 2005. ALMOST IMMEDIATELY AFTER BUYING IT WE HAD INSTANCES OF THE POWER LOCKS NOT WORKING. THE DRIVER DOOR WILL UNLOCK BUT THE REST WILL NOT. WE HAVE EVEN HAD TO CLIMB IN THROUGH THE DRIVER DOOR TO UNLOCK THE BACK DOORS BY HAND THEN TRY TO GET GROCERIES OUT OF THE WAY BACK THROUGH THE MIDDLE DOORS. THIS IS ALSO A HUGE SAFETY CONCERN FOR ME. IF I WERE TO GET INTO AN ACCIDENT AND BE INCAPACITATED AND MY KIDS WERE IN THE CAR, THEY WOULDN'T BE ABLE TO OPEN THOSE DOORS BECAUSE IT KEEPS THEM LOCKED EVEN IF YOU PUSH THE BUTTONS TO OPEN THEM AUTOMATICALLY. I AM SICK OF DEALING WITH THIS ISSUE. THERE ARE SO MANY FORUMS ON LINE WHERE OTHER PEOPLE HAVE THE SAME PROBLEM. THIS NEEDS TO BE FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584617April 24, 2014
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
PROBLEMS WITH ENGINE SINCE 2005 WITH JERKING, SPUTTERING, ENGINE LOCKUP. TRANSMISSION LOCKS AND JERKS, AIRCONDITIONER STOPPED COOLING AND WON'T HOLD FREON. ELECTRICAL ISSUES ALSO......HAS A MIND OF ITS OWN! SEVERAL TRIP TO THE FORD DEALERSHIP, WAS TOLD "COULD NOT DIAGNOSE, BRING IT BACK IF IT DOES IT AGAIN, WE CAN'T FIND ANYTHING WRONG WITH IT". THE ISSUES ARE SPORADIC. DRIVES FINE ONE MINUTE, NEXT THING YOU KNOW YOU ARE STALLED ON BUSY HWY. NOT ENOUGH SPACE TO LIST "EXPENSIVE" PROBLEMS. EXTENDED WARRANTY? THAT'S A JOKE, WASTE OF $. SCARIEST ISSUE IS WHEN IT LOCKED UP WHILE DRIVING. LOST COMPLETE CONTROL OF STEERING, ACCELERATION, ETC. WAS STRANDED IN MIDDLE OF ROAD. HAVE DISABILITY, VERY SCARY & FRUSTRATING ESPECIALLY SINCE MY HUSBAND BOUGHT IT ONLY A YEAR OLD SO KIDS AND I WOULD HAVE A "SAFE" VEHICLE. DID NOT TAKE BACK TO DEALERSHIP SINCE THEY'D PROBABLY SAY " CAN'T DIAGNOSE". PURCHASED A REBUILT ENGINE HAD SMALL TOWN MECHANIC PUT IT IN. PROBLEMS STILL GOING ON. SINCE THERE ARE STILL SO MANY PROBLEMS WITH ENGINE, TRANSMISSION, ELECTRICAL, AND NO AIR CONDITIONING, I'M AFRAID TO DRIVE IT MORE THAN 5 MILES. IT IS A VERY EXPENSIVE LAWN ORNAMENT. FYI, MY HUSBAND HAD JUST HAD TO REPLACE THE ENGINE IN HIS FORD VEHICLE A MONTH BEFORE MINE WENT OUT, HAD TO SELL HIS VACATION TIME FOR 2 YEARS IN A ROW JUST TO KEEP THOSE FORDS RUNNING FOR OUR FAMILY...HE'S A PUBLIC SAFETY OFFICER. FORD SOLD BE ASHAMED. (DATES ARE APPROXIMATE, PAPERWORK PACKED UP FROM A MOVE....SORRY:-) ) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583987April 21, 2014
POWER TRAIN
I WAS TRAVELLING ON INTERSTATE WHEN THERE WAS A SUDDEN LOSS OF MOTIVE POWER WITH OUT ANY WARNING. SUDDEN LOSS OF POWER TO THE DRIVETRAIN INCREASED THE RISK OF AN ACCDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583378April 17, 2014
UNKNOWN OR OTHER
THE VAN WON'T START IN THE MORNING WHEN LEFT OVERNIGHT. I HAVE BROUGHT A NEW BATTERY AND ALTERNATOR STILL WON'T START. HAVE TO JUMP START THE VAN IN THE MORNING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582815April 15, 2014
POWER TRAIN
AS I WAS PULLING OUT INTO TRAFFIC THEN ACCELERATING THE VEHICLE ALL OF A SUDDEN JUST WOULDN'T MOVE ALMOST HIT BY SEVERAL CARS N HAVING 5KIDS PLUS NOW A PREMIE DUE IN A FEW WEEKS DUE TO HIGH RISK IT IS A HUGE ISSUE! DUE TO THE TORQUE CONVERTER FAILURE & BEING A FORD OWNER SINCE 16 YRS OLD AS WELL AS WORKING FOR THEM THIS IS AN EVEN BIGGER ISSUE FOR ME!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579464April 13, 2014
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
IN NOVEMBER OF 2013, OUR 2004 FORD FREESTAR QUIT WORKING. YES, WE HAD THE TORQUE CONVERTER RECALLED AND PUT ON BACK WHEN THEY HAD THAT RECALL. NOVEMBER WAS THE FIRST TIME WE HAD THIS HAPPEN TO OUR CAR. IT WAS RAINING, AND OUR CAR WOULD NOT GO INTO GEAR, IT QUIT WORKING. WHAT MADE THIS BAD IS THAT IT WAS ON THE FREEWAY! MY HUSBAND PUT IT INTO NEUTRAL, BUT WE STILL DID NOT HAVE STEERING CAPABILITIES AND MANAGED TO GET US OVER TO THE SHOULDER. WE HAD TO BE TOWED TO A DEALERSHIP. THE DEALERSHIP THEN STATED THAT MANY PEOPLE WERE HAVING THE SAME ISSUE WITH THE ELECTRONICS GETTING WET, SO HE DRIED IT, THEN LET IT SET FOR A COUPLE DAYS AND CAULKED IT. WE THOUGHT THAT WOULD END THOSE PROBLEMS. NOT. (NOTE: THIS HAD COST US 450.00) THEN LESS THAN 2 MONTHS, THE SAME EXACT THING HAPPENS, ONLY THIS TIME WE ARE STUCK IN A SHOPPING CENTER AND COULD NOT GET OUR CAR INTO GEAR AGAIN. WE TOOK IT BACK TO THE DEALERSHIP TO WHICH THEY REPLIED THAT WE NEEDED A NEW ELECTRIC MODULE. HOW MUCH? $1500.00!!! IN LESS THAN 2 MONTHS, WE SPENT ALMOST 2,000.00! THIS WAS DONE IN FEBRUARY. HERE IT IS NOW APRIL AND GUESS WHAT? THE SAME EXACT PROBLEM IS TAKING PLACE AGAIN!! WE ARE NOT ALONE, THERE ARE MANY PEOPLE FACING THE SAME PROBLEMS WE HAVE HAD, LOOK AROUND AT THE BOARDS ONLINE AND YOU WILL SEE THAT EVERYONE HAS THE SAME ISSUES!! SOME INVESTIGATIONS NEED TO BE OPENED OR REOPENED AS THIS IS NOT RESOLVED AND LAWSUITS WILL BE FILED IF SOMEONE GETS HURT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579374April 12, 2014
POWER TRAIN
LAST COUPLE OF YEARS SINCE THE WARRANTY WENT OUT, THE VEHICLE SEEMS TO BE SLIPPING WHEN ACCELERATING FROM A STOP. DEALERSHIP WON'T DO ANYTHING WITHOUT US PAYING A LARGE SUM OF MONEY TO FIX IT. WE HAVE HAD THE TORQUE CONVERTER REPLACED THREE TIMES. THE LAST TIME WAS BY THE FORD DEALERSHIP DUE TO THE RECALL. I HAVE SEEN MANY SIMILAR ISSUES WITH SAME MAKE, MODEL, AND YEAR ON BLOGS AND FORUMS. WOULD LOVE FOR FORD TO REMEDY THIS ISSUE WITHOUT US HAVING TO SPEND MONEY THAT WE DON'T HAVE. THIS IS A SERIOUS SAFETY ISSUE!!! AT A BUSY INTERSECTION, THE TRANNY SLIPPING COULD EASILY PUT ONE IN HARMS WAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579133April 11, 2014
POWER TRAIN, SEATS
2005 FORD FREESTAR WAS RECALLED FOR TORQUE CONVERTOR, THIRD ROW SEAT LATCH. LESS THAN ONE YEAR LATER (MARCH 2014) THE SAME PROBLEM OCCURRED WITH THE TORQUE CONVERTOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579165April 11, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC AND THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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