Ford Freestar Complaints

2,533 consumer complaints on file.

#10809515December 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V081000 (SEAT BELTS); HOWEVER, IT WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). AFTER THE RECALL WAS PERFORMED, THE TRANSMISSION FLUID LEAKED AND THE GEAR SHIFT HESITATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 219,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809002December 8, 2015
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807672December 1, 2015
FUEL/PROPULSION SYSTEM
I HAD JUST TURNED ONTO MEBANE STREET WHEN THE CAR JUST STOPPED DEAD. I STEERED IT OFF OF THE ROAD, PUT IT IN PARK AND EXITED THE VEHICLE. I WAITED A WHILE AND TRIED TO START IT AGAIN. IT STARTED AND THEN SPUTTERED AND DIED. I CALLED A TOW TRUCK AND THE DRIVER TRIED TO START IT AND IT DID THE SAME THING FOR HIM. HE STATED IT WAS EITHER THE FUEL PUMP OR FUEL FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789958November 12, 2015
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK, IT WILL BLOW THE GAS BACK OUT THE FILLER HOLE - SPRAYING GAS A GOOD 3 FT. IN ORDER TO GET GAS INTO THE TANK YOU HAVE TO FILL VERY SLOW. AFTER MANY TRIES AND NOZZLE SHUT OFFS YOU CAN FILL THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786934October 29, 2015
UNKNOWN OR OTHER
THE CAR WILL JUST LOST POWER ARE SHUT OFF WITH NO WARNING, AND WHEN I TAKE IT IN TO THE FORD DEALERSHIP THEY CAN NEVER FIND ANYTHING WRONG, AND IT WILL DO THIS AFTER A GOOD RAIN IT'S LIKE SOMETHING IS GETTING WET AND NOT WORKING RIGHT, IT JUST HAS TO POWER I HAVE 2 CHILDREN AND THIS IS THE ONLY CAR I HAVE , AND I DON'T LIKE DRIVING IT BECAUSE OF THIS REASON I DO NOT WANT TO BE KILLED IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786176October 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DISCOVERED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785699October 23, 2015
POWER TRAIN
ON FREEWAY, CAR LOST ALL FORWARD POWER. MOTOR RUNNING. MADE IT TO SHOULDER. SHUT ALL DOWN. STARTED MOTOR..PUT IN GEAR.. MANAGED TO GET HOME PLEASE SEE. CARCOMPLAINTS.COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785244October 22, 2015
POWER TRAIN
MY VAN WON'T GO INTO REVERSE AND SOMETIMES WON'T EVEN GO INTO DRIVE. THE TORQUE CONVERTER WAS FLUSHED OUT AGAIN AFTER IT WAS SUPPOSEDLY REPLACED DUE TO RECALL AND IS STILL SPUTTERING AND STALLING OUT. THEY TELL ME NOW I NEED A NEW TRANSMISSION AT 50K MILES ANOTHER $4K. THE VAN WAS IN THE DRIVEWAY WITH THE HEALTH DEPT. HERE TO DO WORK AND I COULDN'T GET IT IN REVERSE TO MOVE IT FOR THEM TO PUT IN MY SEPTIC. AFTER PUSHING IT BACKWARD I WAS ABLE TO PUT IT IN DRIVE TO GET AROUND THE HOUSE' IT HAS NOT WANTED TO GET OUT OF PARK AT THE DOCTOR'S OFFICE AND FINALLY WORKED WITH THE SHIFTER UNTIL IT FINALLY WENT TO REVERSE-BACKED OUT-THEN DRIVE. I WAS SITTING IN THE MIDDLE OF A BUSY LOT WHEN IT WOULDN'T GO INTO GEAR. TOOK IT TO FORD AND THEY SAY I EITHER NEEDED A TCM OR A NEW TRANSMISSION. HAD MY VAN FOR 2 DAYS BEFORE TELLING ME I NEEDED A NEW TRANSMISSION. I ONLY PAID $5300. FOR IT AND THEY WANT $4K FOR A TRANSMISSION. THE VAN IS A 2 OWNER VEHICLE AND I BOUGHT IT WITH 41K MILES. THEN FORD SAYS THAT THEY DON'T REBUILD THAT TRANSMISSION-BECAUSE IT IS CRAP AND I NEED A NEW ONE. THIS IS NOT RIGHT. OTHER PEOPLE HAVE COMPLAINED OF THIS SAME THING HAPPENING TO THEM. THEY NEED TO RECALL THIS TRANSMISSION BEFORE SOMEONE REALLY GETS HURT. IN DRIVING THE VAN STALLS FOR NO REASON GOING 30 TO 40MPH. PEOPLE WILL RUN YOU OVER. MY HUSBAND IS DISABLED AND WE CAN'T BE WORRIED ALL THE TIME IF THE VAN WILL GET US TO THE DOCTOR OR ANY PLACE ELSE SAFELY. NOW, WHILE THE VAN IS IN THE SHOP AGAIN FOR ANOTHER TRANSMISSION I HAVE NO WAY TO TRANSPORT MY HUSBANDS SCOOTER TO TAKE HIM TO THE DOCTOR. THE VAN WAS BOUGHT TO TRANSPORT HIM AND THE SCOOTER. WITHOUT A RELIABLE VAN I AM SCREWED! I WILL NEVER BUY A FORD EVER AGAIN. YOU NEED TO GET ON THIS RECALL FOR THE TRANNY. PLEASE HELP THESE PEOPLE LIKE ME. ANOTHER DEATH TRAP JUST LIKE THE PINTO. .WE SHOULD BE REIMBURSED FOR OUR TIME AND MONEY. IT ISN'T RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783612October 20, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE FUELING UP THE VEHICLE, THE FUEL TANK OVERFLOWED. THE CONTACT STATED THAT THERE WAS SOMETHING CLOGGING THE TANK. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 02/23/16 *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783083October 17, 2015
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK, IT WILL KICK THE GAS BACK OUT THE FILLER HOLE - SPRAYING GAS A GOOD 3 FT. IN ORDER TO GET GAS INTO THE TANK YOU HAVE TO FILL VERY SLOW AND SHOVE PAPER TOWELS AROUND IT AND AFTER MANY TRIES AND NOZZLE SHUT OFFS YOU CAN FILL THE TANK. THERE ARE NO CODES SHOWING. WHEN LOOKING AT OTHER SITES IT SEEMS TO BE A BIG ISSUE. THIS CAR HAS BEEN TO THE SHOP BEFORE AND NO ISSUES FOUND.. FORD COMPLAINT..10537058, 10255491 HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/FORD/FREESTAR/FUEL+SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782012October 14, 2015
POWER TRAIN
MY FREESTAR WAS RECALLED FOR TRANS PROBLEM, IT BROKE DOWN WHILE I WAS DRIVING ABOUT 3 YRS AGO, FORD IN WATKINS GLEN NY FIXED IT ,IT RAN SLUGGISH LIKE IT DID BEFORE IT BROKE DOWN, I JUST THOUGHT "OH WELL I GUESS THAT'S HOW THEY RAN", NOW THREE YRS. LATER I'M HAVING THE SAME PROBLEM ITS TRANS IS NOT WORKING AGAIN, COULD THEY HAVE POSSIBLY REPAIRED IT WITH ANOTHER FAULTY TRANS (TORQUE CONVERTER) IT BROKE DOWN JUST LIKE IT DID BEFORE IT WAS REPAIRED. IV'E SPOKEN TO OTHER FREESTAR OWNERS THAT HAVE TOLD ME THERE FREESTAR RAN MUCH BETTER AFTER THERE TRANS WAS FIXED, ...BOTH TIMES MY VEHICLE WAS IN MOTION WHEN THE TRANS STOPPED MOVING, ON A CITY STREET. I DO BELIEVE MY PROBLEM IS DO TO ANOTHER FAULTY TORQUE CONVERTER. I LIVE IN N.J. NOW, SO WHAT CAN I DO? THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780901October 8, 2015
POWER TRAIN
OUR GRANDDAUGHTER PULLED UP TO A STOP LIGHT & WHEN SHE WENT TO PULL AWAY FROM IT THE ENGINE REVVED UP BUT THE FREESTAR WENT NOWHERE. IT THE SAME THING FORD DESCRIBES IN THEIR RECALL NUMBER: 12V006000RECALL DATE: 01/09/2012 WHERE THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.. UNFORTUNATELY HER VAN IS CONSIDERED A 2006 EVEN THO IT WAS MANUFACTURED ON 09/05 & THE VAN IS NOT COVERED UNDER THE CURRENT RECALL. THEY CANNOT AFFORD TO GET THE VAN REPAIRED BUT NEED IT TO TAKE OUR GREAT GRANDDAUGHTER TO GRADE SCHOOL & THE HUSBAND NEEDS TO USE IT TO GET TO WORK. IS THERE ANYTHING YOU CAN DO ABOUT THIS PROBLEM? THANKS CHUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780044October 6, 2015
SEATS
FORD IS RECALLING 04-07 FREESTAR FOR THIRD ROW SEAT LATCH STRIKER MOUNTING BRACKETS. I CALLED FORD MOTOR COMPANY REGARDING THIS ISSUE AND THEY SAID MY VAN IS NOT INCLUDED IN THIS RECALL. MY THIRD ROW STOWABLE SEAT IS EXPERIENCING CORROSION AND STRUCTURAL DEGRADATION AT THE SEAT ANCHOR MECHANISM MOUNTED TO THE REAR WHEEL WELLS. AND I KNOW THAT THIS WILL NOT FULLY LATCH INTO ITS SEATING POSITION. WHAT CAN BE DONE REGARDING THIS ISSUE. FORD MOTOR COMPANY GAVE ME A CASE # NUMBER BUT I DO BELIEVE THAT MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL( 13V081000) RECALL ID 92589
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779835October 5, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT MENTIONED WHEN THE VEHICLE SHIFTED INTO GEAR, IT MADE A HUMMING NOISE AND STALLED. AFTER WAITING FOR A MOMENT, THE VEHICLE WAS RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779926October 5, 2015
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE JERKED VIOLENTLY. THE CONTACT DISCOVERED THAT A LARGE PIECE OF METAL WAS PROTRUDING FROM UNDER THE REAR PASSENGER SEAT. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V081000 (SEAT). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 223,040. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766399September 21, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND STUTTERED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE T-CONVERTER WAS REPLACED IN AUGUST 2014, DUE TO A RECALL. THE PROBLEM OCCURRED AGAIN AND THE TORQUE CONVERTER WAS REPLACED AGAIN IN JUNE 2015. IN SEPTEMBER THE PROBLEM WAS DIAGNOSED AGAIN AS THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763618September 14, 2015
VISIBILITY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DOOR LATCH WAS LOOSE. THE LATCH REQUIRED READJUSTMENT IN ORDER TO CONNECT THE LATCH. THE CONTACT ALSO INDICATED THAT THE PLASTIC PIECE ON THE REAR SEAT LEVER FRACTURED AND THE BOTTOM LATCH WAS USED AS A TEMPORARY OPTION TO LIFT THE SEAT UP AND DOWN. THE FRONT PASSENGER SIDE WINDOW ALSO FAILED TO OPEN AND CLOSE. THE MOTOR FOR THE WINDOW REGULATOR WAS REPLACED BUT THE FAILURE RECURRED AND THE WINDOW ON THE PASSENGERS SIDE STILL WOULD NOT OPEN AND CLOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761507September 4, 2015
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE'S THIRD ROW REAR SEAT WAS UNATTACHED TO THE ANCHOR. THE CONTACT STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/5 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760929September 2, 2015
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING, THE VAN SUDDENLY CEASED TO RESPOND TO APPLYING THE GAS PEDAL. THE MOTOR CONTINUED TO RESPOND, RPMS RISE WITH ACCELERATION ATTEMPTS BUT THE VAN WILL NOT MOVE. NO GEAR (INCLUDING REVERSE) RESPONDS. THE VEHICLE WAS ROLLED INTO A PARKING LOT AND HAD TO BE TOWED. AT THIS TIME, REPAIRS HAVE NOT BEEN MADE, BUT THERE IS SIGNIFICANT INDICATION THAT THE TORQUE CONVERTER MAY BE THE ISSUE. WE ARE DISTURBED BECAUSE THERE ARE MULTIPLE COMPLAINTS OF THIS ISSUE WITH OTHER 2006 FREESTAR OWNERS, AND THERE HAS BEEN NO RECALL ISSUED OR APPARENT RESPONSIBILITY TAKEN ON THE PART OF THE MANUFACTURER. IT IS CLEAR THAT THE SAME PARTS ARE BEING AFFECTED AS THOSE RECALLED FROM THE 2005 MODELS. WE ARE NOT IN A FINANCIAL POSITION TO FUND TRANSMISSION REPAIRS AND WE COULD LOSE OUR ONLY VEHICLE DUE TO THIS INCIDENT. I AM JUST GRATEFUL MY HUSBAND (OR MY CHILDREN, OR SOMEONE ELSE) WAS NOT KILLED IN AN ACCIDENT CAUSED BY THIS FAILURE. I INTEND TO CONTACT THE MANUFACTURER DIRECTLY, BUT HAVE NOT AT THIS POINT. I WOULD VERY MUCH LIKE THIS SITUATION INVESTIGATED WITH FORD, NOT JUST FOR OUR VEHICLE BUT ALL THE PEOPLE LODGING COMPLAINTS OF THIS ISSUE--HERE AND ELSEWHERE ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760462August 31, 2015
ENGINE, STEERING
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED INTERMITTENTLY WITHOUT WARNING AND THE ENGINE STALLED. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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