Ford Focus Complaints

22,326 consumer complaints on file.

#10049576December 11, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A 200O FORD FOCUS AND RECENTLY SAW A MEDIA STORY REGARDING FUEL PUMP FAILURES. I HAVE HAD SEVERAL INCIDENTS WHERE MY CAR FAILED TO ACCELURATE OR STALLED OUT. THE LOCAL FORD DELERSHIP REPORTS I HAVE A DEFECTIVE FUEL PUMP. I BELEIVE THESE SHOULD BE A RECALL ITEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049534December 10, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
ALONG WITH THE ON GOING PROBLEMS I HAVE WITH MY 2000 FORD FOCUS, I RECENTLY STALLED WHILE SITTING AT THE LIGHT, I CAME TO FIND THAT MY POSITIVE BATTERY CABLE WAS SO CORRODED AND BURT. CAUSING ME TO STALL. I HAD TAKEN IT TO THE DEALER IN AUGUST OF 2003 THEY CLAIMED TO HAVE INSPECTED AND REROUTED THE BATTERY CABLE AND TORQUED THE PINCH BOLT. THEY TOLD ME I NEEDED A NEW BATTERY AND OFFERED TO DO THIS FOR ME FOR 190.00 I DECLINED THE OFFER, NEVER DID THEY MENTION THE CABLES, I HAD THE BATTERY REPLACED THAT SAME DAY. SEVERAL WEEKS LATER MY BATTERY LIGHT COMES ON, I TAKE IT BACK TO THE DEALER AND THEY TELL ME IT'S MY FAULT AND NOW THE ALTERNATOR WILL NEED TO BE REPLACED AND THE FRAYED POSITIVE CABLE WHICH IS BURNT COMPLETELY IS NOT THEIR FAULT. THEY TELL ME THAT THEY WILL NOT FIX THE BATTERY CABLES UNLESS I PAY 390.00 TO HAVE THE ALTERNATOR FIXED. THESE ISSUES WITH MY CAR ARE AS A DIRECT RESULT FROM THIS BATTERY CABLE ISSUE. THERE ARE ALSO STILL MANY OTHER ISSUES WITH THIS CAR INCLUDING A LEAK WHICH THEY THINK MEANS THE CAR IS ACTUALLY CRACKED IN HALF. THE SERVICE ADVISOR VERBALLY ATTACKS ME AND GIVES ME THE FINGER AND TELLS ME TO TALK TO THE HAND. THE SERVICE MANAGER STEPS IN AND DOES NOTHING TO HELP ME. IN THE MEANTIME I ALL I WANTED WAS THE CABLES REPLACED AS IT IS STATED IN THE RECALL. SO I CAN DUMP THE PIECE OF CRAP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046474December 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 60 MPH THE VEHICLE STALLED AND THE CONSUMER LOST POWER STEERING. THE CONSUMER MANAGED TO PULL OVER AND THE VEHICLE EXPERIENCED A HARD START. THE CONSUMER HAD THE VEHICLE TOWED THE TO DEALER. *AK THE CONSUMER WAS TOLD THAT THE MASS AIR FLOW SENSOR WAS DIRTY AND BY CLEANING IT WOULD REMEDY THE PROBLEM. *SCC THE VEHICLE STALLED AGAIN AND THE CONSUMER WAS THEN TOLD THE FUEL PUMP OR THE FUEL DELIVERY MODULE WAS THE CAUSE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044346December 10, 2003
ELECTRICAL SYSTEM
THE OWNER WAS UNABLE TO UNLOCK THE REAR DOORS FROM THE INSIDE AND OUTSIDE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOUR TIMES. *AK THE ENTIRE AUTOMATIC SYSTEM STOPPED WORKING. THE REAR DOOR BEHIND THE DRIVERS SEAT WAS UNABLE TO BE UNLOCKED OR OPENED FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THE PASSENGER SIDE DOOR BECAME JAMMED. THE LOCK(S) WERE ALL REPLACED AND FAILED TWICE AT THE DEALERSHIP. THE AUTOMATIC WINDOW'S WORKED INTERMITTENTLY. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044089December 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED VEHICLE WOULD SUDDENLY STALL. THIS ALMOST RESULTED IN A REAR END COLLISION. DEALERSHIP HAD DONE A DIAGNOSTIC TEST ON THE VEHICLE, BUT NO FAILURE WAS FOUND. *AK *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050489December 9, 2003
STRUCTURE
SUN RAYS WERE REFLECTED FROM THE TOP OF THE DASHBOARD AND ONTO THE WINDSHIELD. *MR MODEL ZXE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049403December 8, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON OCT. 11, 2003, I DROVE TO MY SISTER'S PLACE OF BUSINESS TO PICK UP MY NIECE AND WHEN I CAME BACK TO THE CAR MY KEY WOULD NOT GO IN THE IGNITION. MY BROTHER IN LAW TRIED AND HE WAS ABLE TO GET IT IN HALF WAY BUT THE STEERING WHEEL WAS LOCKED. WE EVEN TRIED THE SPARE KEY AND IT DID NOT WORK. WE CALLED A FORD DEALERSHIP TO SEE IF THERE WAS SOMETHING ELSE WE COULD DO EXCEPT TURNING THE STEERING WHEEL TO UNLOCK IT. THE SERVICE REP. ASKED FOR THE YEAR AND MODEL OF THE CAR AND HE SAID HE HAD OTHER FORD CUSTOMERS COME IN WITH THE SAME PROBLEM AND IT IS THE IGNITION CYLINDER. HE SAID IT WOULD HAVE TO BE REPLACED AND WOULD COST ABOUT $300.00. I ASKED IF FORD HAD ISSUED A RECALL FOR THIS PROBLEM AND HE SAID NO. I HAD THE CAR TOWED TO A FORD DEALERSHIP AND THEY REPLACED THE IGNITION SWITCH. THERE NEEDS TO BE A RECALL BECAUSE SOONER OR LATER A FORD FOCUS OWNER WILL BE FACED WITH THIS PROBLEM AND HOPEFULLY THEY WILL HAVE $300.00 TO FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050263December 8, 2003
AIR BAGS:FRONTAL
AIR BAGS DEPLOYED WITH SO MUCH FORCE DURING A CRASH THAT THEY BROKE THE WINDSHIELD. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10049311December 6, 2003
ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC
FORD FOCUS 2000. SQUEAKY BRAKES, IGNITION PROBLEMS - LOCKED UP -? CAN'T TURN KEY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049333December 6, 2003
ELECTRICAL SYSTEM:IGNITION
THE KEY WON'T TURN IN THE IGNITION. THE EMERGENCY ROADSIDE ASSISTANCE LOCKSMITH TOLD ME THAT HE SEES IT A LOT IN FORDS. HE ALSO TOLD ME THAT I WOULD HAVE TO GET THE IGNITION REPLACED. MY MOTHER HAS THE SAME MAKE/MODEL/YEAR & SHE HAS HAD HER IGNITION REPLACED TWICE! THIS IS FOR A 2001. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050136December 5, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FIRE STARTED UNDER THE HOOD WHILE DRIVING. VEHICLE WAS TOWED TO DEALER.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10049259December 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLED ON INTERSTATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049162December 4, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON THE 2 FORD FOCUS ZX3S I OWNED BOTH EXHIBITED A HESITATION PROBLEM WHEN THE FUEL GAUGE READ 1/4 TANK OF GAS OR LESS. ONE FOCUS WAS SOLD, WHILE THE OTHER FOCUS HAD THE FUEL PUMP REPLACED (BOTH VEHICLES' WARRANTIES HAD EXPIRED). THERE WERE NEVER ANY ACCIDENTS DUE TO THE PROBLEM, FORTUNATELY THE PROBLEMS AROSE IN THE NEIGHBORHOOD OR ON THE OPEN HIGHWAY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049109December 3, 2003
ELECTRICAL SYSTEM
MY 2002 ZX3 BEGAN HAVING PROBLEMS AFTER ONLY OWNING THE VEHICLE FOR SIX MONTHS. THE FIRST PROBLEM WAS WITH THE LOCKING MECHANISM WHICH WOULD MAKE A VERY LOUD BUZZING NOISE WHEN THE DOORS WOULD LOCK. THE SECOND PROBLEM BEGAN LAST WINTER WHEN THE CAR WOULD NOT START AFTER SITTING OUTSIDE OVERNIGHT. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FIVE TIMES OVER THE LAST YEAR FOR THIS PROBLEM AND EACH TIME THEY INFORM ME THAT THE PROBLEM IS FIXED. HOWEVER, THE PROBLEM IS NOT FIXED AND MY VEHICLE CONTINUES TO BE UNRELIABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050006December 3, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING BACK DRIVER SIDE WHEEL DISENGAGED AND CAME OFF THE VEHICLE. LUGS/NUTS AND BOLTS WERE STILL ATTACHED TO THE WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044403December 3, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY IGNITION CYLINDER WAS REPLACED ON THREE SEPARATE OCCASIONS. FORD WAS NOT WILLING TO ASSIST IN THE REPAIRS OF THIS PROBLEM. THE WARRANTY EXPIRED THREE MONTHS AGO. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049895December 2, 2003
STEERING:LINKAGES
STEERING PINCH BOLT POPPED OUT, AND THE FRONT TIRE ROLLED INTO THE FRONT FENDER WELD. AS A RESULT, VEHICLE LOST STEERING. NO CRASH OCCURRED BECAUSE VEHICLE WAS IN THE DRIVEWAY AT THE TIME OF THE INCIDENT. STEERING PINCH BOLT RECALL 02V28900 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049052December 2, 2003
TIRES
FIRESTONE FIREHWAK GTA 02 TIRES THAT CAME WITH FORD FOCUS. AFTER READING REVIEWS ON THIS TIRE, I FEEL I'M NOT ALONE, I WOULD LIKE FORD TO REPLACE ALL MY TIRES WITH NEW TIRES, HELL I JUST GOT 2 NEW FRONT TIRES AND IF I READ REVIEWS BEFORE HAND I WOULD HAVE CHOSE A DIFFERENT COMPANY, WOW. PLEASE IS THERE ANYTHING FORD CAN DO TO REPLACE THESE TIRES, THEY HAVE NO TRACTION AT ALL IT SEEMS. I SLIDE OFF THE ROAD LAST MONTH GOING 2- MPH WITH 100 FEET BRAKING DISTANCE AND INTO SOME CONSTRUCTION ON A SLIGHTLY WET ROAD, I KNOW I'M A CAREFUL DRIVER, AND ALL THESE BAD REVIEWS GOD. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10049922December 2, 2003
VEHICLE SPEED CONTROL:CABLES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AT ANY SPEED VEHICLE HESITATED/SURGED FORWARD AND STALLED. RECALL 03V482000 WAS ISSUED FOR THIS MAKE/MODEL AND YEAR. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. ALSO, THIS VEHICLE NOT INCLUDED IN RECALL 00V302000 CONCERNING THROTTLE STICKING PROBLEM DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049939December 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HESITATED/LOST POWER. WHEN TURNING THERE WAS A LOUD CLUMPING SOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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