Ford Focus Complaints

22,326 consumer complaints on file.

#11565595January 15, 2024
ENGINE
The belt to open oil pressure valve had all the teeth worn away. No oil was getting to the engine. Where it is located no one could ever check when doing my regular oil changes. Engine had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565623January 15, 2024
ENGINE
I was driving on a highway during rush hour and as I attempted to slow how ever the engine was not responding. The car then alerted me to stop the car as there is issue with the engine and I need to “stop for safety” I pull the call over immediately on the side of a highway & was met by high patrol and a tow company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565292January 13, 2024
ENGINE
My 2015 Ford Focus was operating without issue until one day in December the engine power significantly decreased. At that time, the oil pressure light came on as well as the check engine light. I stopped driving the car immediately and had it towed to a local Ford Dealership for inspection. Upon inspection, they found metal debris in the oil suspecting internal pump belt fracture causing internal damage to the engine. They advised a new engine and turbocharger replacement of the EcoBoost engine at a cost of $7,800 +tax. After research, it appears a recall for this issue may be forthcoming and would like to report the 2015 model year as a candidate for the recall with cost of engine replacement to be covered. This car is in otherwise great shape with only 110k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565367January 13, 2024
POWER TRAIN
Drove home from work and stopped at Walmart on the way home. Pulled into a parking spot against a curb and when I came out to start my car and reverse out of the spot, it would not move. I got the car pushed out of the parking spot, and when driving out of the parking lot could not go past 1st gear. It has now been sitting at my apartment complex for two days. Couple years ago the transmission was replaced due to manufacturer recall. At the time, I had stopped in the middle of the road and could not go past 1st gear driving all the way home like this. I addressed the recall, and now I would like to believe the same thing is happening again. I have not gone to any mechanic or dealership yet for analysis however will attempt as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564810January 11, 2024
POWER TRAIN
I have been an owner of a Ford vehicle for 3 generations. My 2013 Ford Focus has only 95K Miles and has had serious Transmission problems. The vehicle has been well taken care of and has been serviced at the dealership several times for regular service maintenance. All recalls have been taken care of. However, Despite the fixes performed by Ford Dealership. The car still has problems of shuddering, hesitation, and stalling or inability to accelerate. Most of the time the clutch experiences slips between 1 and 2nd gears. It is not safe to drive on the highway. Ford service center is refusing to fix the problem as the 10 year power train warranty has expired in May of 2023. I have spent thousands of $'s in maintaining the vehicle and my wife loves it. But we cannot afford to keep spending money. IT needs a new transmission and I feel Ford should fix it. I have been given a runaround. Can Someone in Ford customer care help with this request to get my Transmission fixed under customer satisfaction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564866January 11, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle decelerated unintendedly. The contact depressed the accelerator pedal down to the floorboard, but the vehicle failed to respond. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle. The contact continued driving; however, the failure recurred while driving. The contact stated that the failure had been recurring increasingly, and the vehicle was towed to the residence on one occasion. Additionally, the contact stated that the vehicle failed to start while shifted into park(P), and only start while shifted into neutral(N). The contact also stated that the vehicle failed to respond while shifting into reverse(R). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564867January 11, 2024
ENGINE, UNKNOWN OR OTHER
My head gasket blew and there was no unjust stress put on my engine. One day my check engine light came on and then my vehicle overheated and started to have vapor leak out of the exhaust
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564923January 11, 2024
POWER TRAIN
I was driving my car and received a "stop safely now" message. It was brought to the dealer and the 12v battery was replaced and the condition stopped. One week later, however, it happened again. I was in the middle of an intersection after taking off from a stop light and the "stop safely now" message appeared and the car would no longer work. Dealer indicates it is an issue with the transmission control module- which is under a recall for some other 2012-2014 Ford Focus electric cars... mine does not appear to be included in that recall, but it is exhibiting symptoms exactly like the open recall. Very hazardous situation as the vehicle loses all power- first time was on an Interstate highway and the second was in the middle of the intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564715January 10, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was driving my 2014 Ford Focus electric car sometime in 2023 and the system told me to immediately pull over for no reason. I was able to pull it over but it would not start again after turning it off. I let it sit and came back the next day since I needed to go somewhere and it started. The car then had issues starting and I tried to diagnose with the dealership and we ended up recharging the battery because it was low. It was a little more consistent but it died again but this time it would not turn over. I finally got the car to the dealership to diagnose and it took them over a month to do so. It seems the High voltage wire harness was bad and needed to be replaced. It seems that this should be a recall because it is a major component and even a safety issue since the car died while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564477January 9, 2024
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving 30 MPH, the engine overheated. The contact stated that the transmission overheated message was displayed. The driver pulled over to the side of the road and allowed the engine and the transmission to cool down before driving to the residence. The vehicle was taken to a local mechanic where it was diagnosed with stage-2 clutch failure. The vehicle was not repaired due to the cost. The vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and suggested that the contact call the NHTSA Hotline. The failure mileage was 89,252. The contact noticed that the code on the vehicle before repairing P0805 and were part of recall # 18V845000, wondering why when contacting Ford, they said there was not a recall for the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564491January 9, 2024
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Swollen lug nuts. They corroded and were almost impossible to remove. Lug nuts were destroyed during removal and had to be replaced. Apparently some two piece lug nut Ford used. They were original equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564344January 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE
1. The code indicates that the evaporative emission control (EVAP) system is unable to bleed up the fuel tank vacuum. p1450 2.Purge Valve needs replacement as it is sucking p0456 3. After getting gas, gar does not start Sick of being told nothing is wrong and it isn't happening to my 2018 Ford Focus. Now I have to have it diagnosed again for 280.00 when I know that my car should be included in all recalls. Yes it has been confirmed by a mechanic I am at risk constantly in this car. Yes check engine soon light keeps coming on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564366January 9, 2024
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while accelerating the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seal and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, and the contact was informed that the warranty had expired. The dealer diagnosed the vehicle and determined that the transmission, clutch, and valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 22,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564200January 8, 2024
ENGINE
The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the contact received a call from a family member who was driving by the contact's residence. The family member informed the contact that the vehicle was on fire. The local fire department was contacted and arrived and extinguished the fire. A fire report was filed. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 201,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11564230January 8, 2024
ENGINE
My 2017 Ford focus oil light came on. I took the car to brad manning Dealership in Dekalb, Illinois. They charged me 160.00 to diagnose the problem. They said that there is an advance recall on my vehicle and Ford knows about the problem with the oil injectors. They reached out to Ford as I also did and was told that they would repair the issue in the second quarter which is from April 2024 to June 2024. The only recourse they offered was to pay the 8,000 plus to replace the engine and get reimbursed in the second quarter. I was told not to drive the car because the engine will lock up and stop wherever. I don't have 8,000 dollars and I can't drive a car that I purchased for Ford that they know is a problem and refuse to fix my car. So, I am without a car to get to work or anywhere else because of Fords manufacturing issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564272January 8, 2024
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The dealer determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08, because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564063January 7, 2024
ELECTRICAL SYSTEM, ENGINE
While driving on busy street, car gave sudden warning light 'stop safely now’, car then slowed and shut down on its own, not giving enough time to find a safe place to pull over, posing risk of serious injury to myself, my son, and my wife, as this happened to all of us while driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563483January 4, 2024
ENGINE
Driving on Interstate-95, when Oil Pressure light illuminated, at first very dim, and then within an 1/8 of a mile, lost all power and the engine began to sound like a tank. Pulled over to shoulder and tried to re-start the vehicle with no luck. Brought vehicle to Ford Dealership and was advised of a Service Bulletin of a timing belt failure and I was to replace the engine long block and turbo. Seems ridiculous that I had to spend out of pocket money to replace a known failure at 67,000 miles when according to Service Manual, INSPECT TIMING BELT AT 150,000 Miles. I want justice and a FULL refund for this issue. This issue has also caused a streamline of failures within the vehicle due to disruption of seals amongst most of my rubber lines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563585January 4, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was jolting and hesitating while driving at various speeds. The contact stated that the vehicle was shuddering while shifting gear. The contact stated there was no warning light illuminated. The contact stated that the failure was a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562981January 2, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hard shifting occurred at various speeds. The failure also occurred while the vehicle was down shifting. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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