Ford Focus Complaints

22,326 consumer complaints on file.

#11599857July 7, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Car will stall and then completely shut down. And takes awhile to restart. This last time I was on the highway and cars were going so fast. Almost had a panic attack!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599912July 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart right away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599601July 7, 2024
POWER TRAIN
I was driving in the city and my car did the transmission clutch shudder so bad I almost got t boned I have 120k miles on it and I think ford should have to find a better replacement fix to fix it right I had it already in there for a year just waiting on a part for the transmission now this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599237July 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the issue and an appointment was scheduled to bring the vehicle in to have the vehicle worked on for an extended period. The contact called back to plan for transportation while the vehicle was in the dealer's possession and was informed that unless there was a knocking noise coming from the engine; the dealer would not be able to service the vehicle until the first quarter of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598601July 3, 2024
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the transmission hesitated while shifting gear. The contact stated that the vehicle occasionally slightly rolled backwards. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The dealer retrieved DTC codes: P0783 and P2872. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598648July 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598666July 3, 2024
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598680July 3, 2024
POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598293July 2, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shifted erratically, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598299July 2, 2024
POWER TRAIN
The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598346July 2, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated the while driving at various speeds, the vehicle lost motive power and stalled. Additionally, while attempting to drive uphill, the vehicle rolled backwards. During the failure, the message "Transmission Overheated" was displayed. The vehicle was taken to the local mechanic who diagnosed that the clutch was faulty. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 199,152.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598365July 2, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598408July 2, 2024
ENGINE, UNKNOWN OR OTHER
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597904July 1, 2024
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
The general information I have is my transmission is not working, and it causes the car to stall and jerk unexpectedly, it will be driving fine then aggressively slow down almost to a stop, then launch forward, which could cause an accident to the person in front of me or behind. When these events happen it’s on and off, and the stalling will follow multiple times during a driving period. The engine light will come on, and many mechanics we have talked to have said to either replace the transition or sell the car, and the transmission is the same price I paid for the car. It’s ultimately unfortunate because it is a great car, low miles, in great condition, and I am young into college with big loans and can’t afford to fix this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597915July 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597945July 1, 2024
POWER TRAIN
Transmission is slipping causing the transmission to emit a “transmission hot” code on car . Dealer is aware of certain cars with the same issue . This is an automatic transmission but codes are reading that the clutch is stuck . Car suddenly loses power which can cause a major accident .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597978July 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the engine seized with a loss of oil pressure. The oil pressure warning light was illuminated. Additionally, the contact was able to pull over to the shoulder of the roadway and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and referred the contact to the local dealer for assistance. The vehicle was towed to a local dealer where it was diagnosed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598048July 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the oil pressure warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the long block and metal contamination in the oil pump tensioner which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure The failure mileage was approximately 39,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598051July 1, 2024
ENGINE, UNKNOWN OR OTHER
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597854July 1, 2024
SERVICE BRAKES, ENGINE
On June 22 myself and my wife were pulling out of the Food Lion Parking Lot. As we proceeded out to the main Road the gas pedal stuck. The car kept accelerating and know matter what I did I could free the gas pedal. Because of that we hit 3 cars in the intersection. Our car literally exploded putting Myself and my wife in the hospital .My wife has had 3 surgeries for a broken pelvis.She is still in serious condition.Myself I suffered 3 broken ribs and a lacerated liver. Ford should be held accountable for our terrible pain and suffering.?
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

← Back to Ford Focus