Ford Focus Complaints

22,326 consumer complaints on file.

#11306399January 31, 2020
UNKNOWN OR OTHER
THE DRIVER'S SIDE DOOR LATCH IS IMPAIRED. THE DOOR APPEARS TO BE CLOSED BUT DOES NOT LATCH TO SEAL THE DOOR IN PLACE. THIS WAS RECENTLY NOTICED BY A PROFESSIONAL DETAILING SERVICE IN JANUARY 2020. IT APPEARS THIS IS THE SAME RECALL ISSUE FROM THE 2017 RECALL REGARDING LATCH/LINKAGE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306237January 31, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS THE ACCELERATE PEDAL WAS DEPRESSED HOWEVER THE VEHICLE HESITATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543 (254) 699-2629) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302946January 30, 2020
POWER TRAIN, UNKNOWN OR OTHER
I WAS HEADING HOME PULL INTO DRIVEWAY AND CAR JUST CUT OFF AND NEVER START BACK UP I WAIT FOR A HOUR CAR STAYED BACK UP HEADED OUT TO AUTO ZONE AND THEY PUT ON A HAND COMPUTER AND IT WAS CODED WITH INTERNAL CONTROL MODULE CALLED FIRE GAVE THEM THE VIN NUMBER AND WAS TOLD NOT A RECALL AFTER A READ THE RECALLS FROM JULY 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303010January 30, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNDISCLOSED SPEED THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE ACCELERATING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (DUNNING FORD 1051 SOUTHGATE PKWY, CAMBRIDGE, OH 43725 (740) 439-7767) AND ALSO TO (DUTRO FORD-LINCOLN 132 S 5TH ST, ZANESVILLE, OH 43701(740) 452-6334) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303002January 30, 2020
ENGINE, POWER TRAIN
MY 2016 FORD FOCUS SE GIVES ME GREAT CONCERN WHEN DRIVING AS THE TRANSMISSION CONSISTENTLY SKIPS/JERKS WHILE ACCELERATING. THERE WERE 2 SEPARATE INSTANCES WHERE I HAVE DRIVEN ON THE FREEWAY AND MY CAR HAS SKIPPED GEARS, CAUSING CHANGE OF SPEEDS AND NEARLY HAD 2 ACCIDENTS ON THE FREEWAY. MY MOST RECENT ONE WAS RIGHT BEFORE I DECIDED TO FILE A COMPLAINT. I HAVE BEEN TO THE FORD SERVICE CENTER RIGHT BEFORE MY WARRANTY CLOSED AND REQUESTED THEY FIX, HOWEVER WAS TOLD THERE IS NOTHING WRONG AND IT OPERATES PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303003January 30, 2020
POWER TRAIN
FORD HAS SOLD A CAR TO MILLIONS OF PEOPLE THAT IS UNSAFE FOR THE ROAD. I'VE HAD NUMEROUS OCCASIONS OF FAILURES WITH THE TRANSMISSION WHERE IT WILL SUDDENLY NOT ACCELERATE, CAUSING UNDUE DANGER MY FAMILY AND MYSELF. THIS CAR SHOULD BE FULLY RECALLED TO REPLACE THE TRANSMISSION IN ITS ENTIRETY. THE FAILURE BY THE NHTSA TO DO SO EVEN YEARS AFTER THE PROBLEM WAS KNOWN WITH THE DPS6 TRANSMISSION IS A ABSURD LACK OF SAFETY OVERSIGHT. MY WIFE AND CHILD WERE ALMOST HIT BY A TRACTOR TRAILER DUE TO THE CAR NOT ACCELERATING PULLING INTO TRAFFIC, THIS IS FAR FROM THE FIRST INSTANCE. THEY COULD HAVE EASILY DIED FROM THIS AND OTHER OCCASIONS. MY FAMILY IS SCARED TO BE IN THIS VEHICLE AFTER NUMEROUS OCCASIONS OF SIMILAR SITUATIONS HAPPENING. EVERY DAY YOU DO NOT DO A FULL RECALL, YOU RISK MORE LIVES BEING IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303059January 30, 2020
VEHICLE SPEED CONTROL
VEHICLE STAYS IN HIGH GEAR, EVEN WHEN PARKED, I TURN THE VEHICLE OFF, THEN BACK ON, AND THE CAR IS STILL IN A HIGH GEAR AND THE ENGINE REVS. ALSO, THE BATTERY DIES AFTER THE CAR IS TURNED OFF FOR EVEN 5 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306159January 30, 2020
FUEL/PROPULSION SYSTEM
CAR CHECK ENGINE LIGHT CAME ON AND CAR STALLED WHEN APPROACHING A STOP LIGHT ON CITY ROAD. TOOK CAR TO MECHANIC WHO RAN DIAGNOSTIC AND FOUND CODE P1450 STATING UNABLE TO BLEED UP FUEL TANK VACUUM WHICH IS RELATED TO PCM MEMORY. STATED THAT THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL. WAS TOLD PCM NEEDED TO BE REPROGRAMMED TO LATEST CALIBRATION USING IDS RELEASE 99.05 OR HIGHER. WE FEEL THAT THIS IS A KNOWN SAFETY ISSUE THAT SHOULD REQUIRE A FIX BY FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302733January 29, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
EARLIER IN JANUARY, I WAS DRIVING DOWN INTERSTATE 70 FROM KANSAS CITY TO ST. LOUIS AT THE RATE OF 77 MPH. ALL OF A SUDDEN THE CAR DINGS AND SENDS A MESSAGE ON THE DASH "ENGINE FAILURE" AND THE CAR LITERALLY SHUTS DOWN. I HAD NO CONTROL OVER THE CAR, NO LIGHTS, NO BRAKES, NOTHING! LUCKILY I GOT TO THE SHOULDER OF THE ROAD SAFELY AND FINALLY CAME TO A STOP. I PUT THE CAR IN PARK AND TURNED THE KEY OFF. STILL NOTHING... I WAITED ABOUT 5 MINUTES AND THEN TURNED THE CAR BACK ON AND THANKFULLY IT STARTED. I DROVE IT TO THE NEAREST PLACE TO HAVE THEM RUN A DIAGNOSTIC TEST AND NOTHING CAME UP. FINALLY GOT IT HOME. IT'S NOT DONE THIS AGAIN, BUT NOW IT RUNS ROUGH. LIKE REALLY ROUGH. I'VE HAD THE TRANSMISSION CLUTCH FIXED ONCE ALREADY. LUCKILY IT WAS STILL UNDER WARRANTY. I WILL BE CONTACTING MY LOCAL FORD DEALER ABOUT THIS ISSUE. WAS UNAWARE IT WAS UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302737January 29, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE, DRIVING AT SLOW SPEEDS UP HILLS THE GEARS SHIFTED ROUGHLY. THE CONTACT STATED THE FUEL TANK FAILED TO TAKE THE RECOMMENDED FUEL. WHILE DRIVING WITH A HALF TANK OF FUEL THE GAUGE DROPPED TO EMPTY. THE FUEL AND ENGINE WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOCH 33 FORD 3810 HECKTOWN RD, EASTON, PA 18045(610) 810-1145 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 166,688.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302804January 29, 2020
UNKNOWN OR OTHER
MY 2017 FORD FOCUS IS HAVING ISSUES WITH JIDDERING AND JUMPING. IT IS ESPECIALLY WORSE WHEN COMING TO A COMPLETE STOP AND GOING, IT WILL SHAKE AND JUMP. MY CAR IS NOT DAMAGED I JUST KNOW THE 2015 YEARS ARE DOING THE SAME THING AND A RECALL WAS ISSUED. IT DOES THIS JUMPING LIKE THING REGARDLESS CITY STREET OR HIGHWAY IT'S JUST WHEN THE CAR COMES TO A STOP AND GOES AGAIN. IF YOU EASE INTO IT OR FLOOR IT IT DOESN'T MAKE A DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302887January 29, 2020
ENGINE, FUEL/PROPULSION SYSTEM
CAR WOULD SHUTTER THAN STOP RUNNING WHILE IT WAS IN MOTION. THE OIL LIGHT AND BATTERY LIGHT WOULD COME ON. ONLY ONCE THE ENGINE LIGHT CAME ON. THEN THE CAR WOULDN'T START AGAIN FOR AWHILE, AT LEAST 20 MINUTES. THIS PROBLEM WOULD KEEP ON HAPPENING THE LONGER THE CAR HAD BEEN ON, FOR EXAMPLE, EVERY TIME WE HAD TO STOP, SUCH AS AT A STOP LIGHT ON A CITY STREET, THE CAR WOULD SHUTTER THEN SHUT OFF. ONCE, IT HAD SHUT OFF ON AN EXPRESSWAY AS I WAS ABOUT TO GO ON AN EXIT AND IT WOULDN'T TURN ON AGAIN FOR AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302463January 28, 2020
POWER TRAIN
HI, I NOTICE SHUDDERING IN MY VEHICLE WHEN I ACCELERATE FORM COMPLETER STOP. I HAD THIS PROBLEM SINCE I BOUGHT THE VEHICLE 3 YEARS AGO AT 24000 MILES. I ASSUMED ITS BECAUSE OF SUDDEN ACCELERATION THAT THE WHEELS ARE SLIPPING. BUT AFTER READING THE NEWS ABOUT TRANSMISSION PROBLEMS IN OTHER FORD FOCUS, I BELIEVE THE PROBLEM IS TRANSMISSION RELATED. I CONSULTED A MECHANIC ON THIS AND THE ASSOCIATED FORD DEALER INFORMED ME THAT THE THERE WAS A WARRANTY EXTENSIONS FOR VEHICLES BUILT TILL NOV 5TH OF 2015. MY VEHICLE WAS BUILT ON DEC 21ST OF 2015. I ALREADY DROVE THE VEHICLE FOR 85000 MILES. I DONOT WANT TO BE BURDENED WITH EXPENSIVE REPAIRS ONCE FORD DECIDES LATER TO EXTENT THE WARRANTY TO 100000 MILE AND I DONOT QUALIFY. HOPE SOMEONE CAN HELP ME IN THIS MATTER. THE SHUDDERING HAPPENS AT RANDOM AND I AM AT A LOSS TO EXPLAIN WHY. UNDER RAINY CONDITIONS SHUDDERING AT THE 4 WAY INTERSECTION WAS ALSO NOTICED AND CAN BE DANGEROUS IF IT HAPPENS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302471January 28, 2020
ENGINE, VEHICLE SPEED CONTROL
HIGH RPMS DIED IN FLIGHT STALLING JERKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302626January 28, 2020
POWER TRAIN
MY TRANSMISSION,JERKS AND STOP WHEN DRIVING,DOESNT GO UP HILLS VERY GOOD.WHEN TAKING OFF AT A STOP SIGN OR STOP LIGHTS,IT DOESN'T WANT TO PULL OFF,IT KINDA STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302635January 28, 2020
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THROUGH AN INTERSECTION MAKING A LEFT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE STEERING WHEEL CEASED WITH THE POWER TRAIN ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER, TURNED THE VEHICLE OFF AND BACK ON BUT FAILED TO OPERATE AS INTENDED. THE CONTACT ALLOWED THE VEHICLE TO REST FOR AN HOUR TURNED THE VEHICLE ON AND THE VEHICLE OPERATED AS INTENDED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATION 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302643January 28, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER FUEL FILL UP THE VEHICLE WOULD TAKE SEVERAL MINUTES TO BE STARTED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT AFTER THE RECALL WAS REPAIRED THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302646January 28, 2020
POWER TRAIN
WHEN I AM DRIVING MY CAR IS FINE, HOWEVER WHEN I COME TO A COMPLETE STOP THEN TRY TO ACCELERATE, MY CAR'S TRANSMISSION SEEMS TO STICK... THEN IT CAUSES MY CAR TO SHUDDER AND SHAKE. THIS ISSUE ALSO OCCURS DURING ACCELERATING AT LOWER SPEEDS (10-30MPH) AND CAN OCCUR DURING ACCELERATION WHEN A COMPLETE STOP HAS NOT BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302254January 27, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR WAS TAKEN TO FORD DEALERSHIP TO HAVE THE RECALLS DONE FOR THE TRANSMISSION, FUEL TANK EVAP AND DOOR LATCH. FORD COMPLETED THE RECALLS FOR THE FUEL SYSTEM AND DOOR LATCH AT THIS POTICULAR TIME THE TRANSMISSION WAS NOT FIXED.(DID NOT PASS FORDS SHUTTER TEST). AT THIS TIME THE CHECK ENGINE LIGHT WAS ON BECAUSE OF THE TRANSMISSION, ACCORDING TO THE FORD DEALERSHIP. I PICKED THE CAR UP AMD DROVE WITH MY SON THE VEHICLE DID NOT DRIVE RIGHT BECAUSE TRANSMISSION ISSUES. I CONTACTED THE DEALERSHIP AGAIN AFTER CONTACTING FORD MOTOR COMPANY ABOUT MY CONCERN WITH THE DRIVABILITY OF THE CAR. I MADE AN APPOINTMENT BUT HAD TO WAIT APPROXIMATELY THREE WEEKS BECAUSE THEY WERE REPLACING THE FLOOR IN THEIR SHOP. THE CHECK ENGINE LIGHT REMAINED ON THE ENTIRE TIME UNTIL THE APPOINTMENT. AFTER DROPPING HE CAR OFF AND FORD DIAGNOSING THE PROBLEM, I RECEIVED A CALL SAYING FORD MOTOR IS NOW COVERING THE TRANSMISSION AND THEY WILL HAVE TO WAIT FOR PARTS TO FINISH IT. AT THIS TIME THEY ALSO INFORMED ME THAT THE CHECK ENGINE LIGHT IS NOW ON BECAUSE OF THE PURGE VALVE. I HAD BARELY DRIVEN THE CAR SINCE THE LAST VISIT WHEN THE RECALLS WERE TAKEN CARE OF?? THEY STATED THAT THE PURGE VALVE WOULD NOT BE COVERED BECAUSE THE RECALL HAD BEEN COMPLETED ON THE FUEL TANK. RELUCTANTLY I TOLD THEM TO REPLACE AT MY COST. THE DEALERSHIP CALLED TO SAY THE VEHICLE WAS COMPLETE. I PICKED IT UP THAT EVENING AND MADE IT 7 MILES AWAY FROM THE DEALER AND THE CHECK ENGINE LIGHT CAME ON ONCE AGAIN. I CALLED THE DEALER IMMEDIATLEY TO LET THEM KNOW AND THEY COULD NOT GET ME IN RIGHT AWAY. MY SON AND I TOOK IT FOR A RIDE THE FOLLOWING DAY AND APPROXIMATY 40 MILES THE CAR LOST POWER AND COULD NOT GO ABOVE 40MPH ON THE INTERSTATE. I CALLED TO MAKE ANOTHER APPOINTMENT WHEN THEY DIAGNOSED THIS TIME BOTH CATYLITIC CONVERTORS ARE BAD AND WILL COST $2100 TO REPAIR. WHAT CAUSED THESE TO GO BAD THIS WAS NOT AN ISSUE UNTIL RECA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302279January 27, 2020
POWER TRAIN
TRANSMISSION/CLUTCHES STARTED SLIPPING OR JERKING WHEN THE CAR HAD LESS THAN 7000 MILES. THE SLIPPING IS WORSE WHEN STARTING OUT ON A HILL, OR WHEN MAKING TURNS. IT HAS ALSO SLIPPED WHEN PULLING OUT INTO TRAFFIC. THE TRANSMISSION ALSO FAILS TO HOLD THE CAR STATIONARY WHEN STOPPED FACING UPHILL. WHEN STARTING FROM A STOP LIGHT OR SIGN ON A HILL, THE CAR WILL SLIP BACK. IT WAS REPORTED TO THE DEALERSHIP, BUT THEY HAVE NOT BEEN ABLE TO FIX IT FOR OVER TWO MONTHS DUE TO "PARTS BEING ON BACKORDER"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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