Ford Focus Complaints

22,326 consumer complaints on file.

#11373913November 10, 2020
POWER TRAIN, STEERING
CAR IN MOTION IN A STREET AND SUDDENLY STOPPED AND MY WIFE COULDN'T TURN THE WHEEL. UNTIL SHE MANAGED SOMEHOW TO PARK IT. (POWER STEERING PROBLEM). SPEED PROBLEM WHEN ACCELERATING, CAR SLOWED DOWN IN HIGHWAY SUDDENLY WHILE OTHER CARS BEHIND ME. IT DID IT 5 TIMES IN DIFFERENT DAYS. (TRANSMISSION PROBLEM). NOW CAR IS PARKED SINCE 3 MONTHS IN PARKING LOT. SINCE 2016 I REPORTED 5 TIMES TO FORD DEALERS THE DUAL CLUTCH TRANSMISSION PROBLEM. I FILED ONLINE REPORT. I REPORTED IN 2019 POWER STEERING PROBLEM THEY DIDN'T FIX IT. I FIXED IT. NOW I CAN NOT DRIVE MY 2013 FOCUS FOR SAFETY PRECAUTIONS DUE TO TRANSMISSION PROBLEM SINCE 3 MONTHS. THEY REFUSE TO ADMIT RECALL AND FIX THE PROBLEM. I AM PAYING A LEASE FOR NOT BE ABLE TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373927November 10, 2020
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT OF THE DRIVER SIDE OF THE VEHICLE IMPACTED THE RIGHT REAR OF ANOTHER VEHICLE WITH THE FRONT LEFT AND STATED THAT THE WHOLE FRONT SHEARED OFF, CAUSED THE VEHICLE TO GO INTO A SPIN. THE VEHICLE IMPACTED A STREET SIGN. AND SIX UNIT MAILBOX STATION WHICH CAUSES THE STREET SING TO COME THRU THE REAR WINDOW OF THE VEHICLE BROKEN THE GLASS. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE BRUISES FROM THE SEAT BELT, ARM NECK, BACK INJURIES AND HAD TO SEEK MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES AND WOULD SEEK MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES, THE CONTACT MENTION THAT THE DRIVER DECLINED MEDICAL TREATMENT AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT MENTION THAT THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION AND POWER TRAIN FAILURES SEVERAL TIMES DUE TO THE VEHICLE FAILED TO ACCELERATED AND WAS REPAIRED OF UNKNOWN RECALLS FOR THOSE FAILURES. THE VEHICLE WAS TOWED TO GEICO INSURANCE SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,288.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11373982November 10, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF A FRIEND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210) FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT COVERED UNDER WARRANTY OR BY A CUSTOMER SATISFACTION PROGRAM. THE CONTACT WAS ALSO MADE AWARE OF AN ONGOING INVESTIGATION INTO THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER AND REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374010November 10, 2020
FUEL/PROPULSION SYSTEM
STARTED CAR IN PARKING LOT, ENTERED ROADWAY, TRIED TO ACCELERATE AND CAR WOULD NOT GO. PULLED OVER TURNED CAR OFF AND RESTARTED. CAR WAS ABLE TO MAKE IT HOME HOWEVER NEXT TIME CAR WAS STARTED CAR AGAIN WOULD NOT ACCELERATE ON ROAD. WHOLE CAR BEGAN TO SHAKE. CHECK ENGINE AND BATTERY LIGHT CAME ON. CAR WAS TOWED TO DEALERSHIP UNSAFE FOR DRIVING. TOLD IT WAS THE FUEL PUMP THAT WAS BAD. ONLY HAVE 33,552 MILES ON CAR. COST $700 TO FIX. AFTER IT WAS FIXED CAR NO LONGER STUTTERED (WHICH IT'S DONE THE WHOLE 5 YEARS I HAVE OWNED IT) AND THE MILEAGE TO EMPTY READ 418. NOT ONCE HAS IT EVERY READ 400 OR OVER BEFORE. DEALERSHIP COULD GIVE NO EXPLANATION WHY FUEL PUMP WENT BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374027November 10, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, WHEELS
NHTSA RECALL 18V-735 AND CODE P0606 INDICATES A FAULT IN THE ECM/PCM /P06B8 INTERNAL CONTROL MODULE TRANSACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373838November 9, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE STALLS AND SHUTS OFF EVERY TIME I TURN ON THE CAR EVERY TIME I PUT GAS NOW, EVEN IF IT WAS NOT EMPTY IT STARTS TO SHAKE AND THEN TURNS OFF AS IF IT DOESN'T RECOGNIZE IT WAS JUST FUELED. THE CHECK ENGINE LIGHT ALSO CAME ON AND I WAS TOLD AT PEP BOYS THERE IS A PROBLEM WITH THE GAS VALVE. ALSO, THE GAS METER IS WRONG, I COULD BE AT 25 MILES TO EMPTY AND DRIVE FOR LESS THAN A MILE AND THE COUNTER GOES DOWN AT LEAST 3 MILES LESS, THERE WAS A TIME THE CAR SAID I HAD 8 MILES TO EMPTY AND IT LITERALLY STOPPED IN THE MIDDLE OF THE STREET ALMOST CAUSING AN ACCIDENT AND IT WOULD NOT TURN BACK ON UNTIL GENEROUS PASSERBY'S HELPED ME PUSH THE CAR TO THE NEAREST GAS STATION ABOUT 5 BLOCKS AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373842November 9, 2020
POWER TRAIN
I HAVE A 2012 FORD FOCUS, VIN # [XXX] THAT I PURCHASED NEW AT FORD DEALER IN, AZ. AUGUST OF 2012. SINCE THEN I HAVE HAD IT TO 3 DIFFERENT DEALERSHIPS FOR TRANSMISSION SHUDDER, CAVITATION, AND SHIFTING ISSUES WHILE IN MOTION ON IN CITY. THE TRANSMISSION SHIFTING ISSUE PERSISTS TO THIS DAY. I ALSO HAVE FULL DOCUMENTATION AND REPAIR INVOICES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373664November 8, 2020
STEERING
WHILE DRIVING AROUND 45 MPH ON CO. RD. 1, I CAME TO AN S CURVE. I MADE THE LEFT TURN AND I STARTED TO MAKE THE RIGHT TURN THE DASH FLASHED A WARNING "STEERING ASSIST MALFUNCTION". THEN THE STEERING LOCKED UP, I WASN'T ABLE TO MAKE THE TURN, I WAS DRIVING WITH MY 3 CHILDREN IN THE CAR. MY 13 YEAR OLD IN THE FRONT PASSENGER SEAT LOOKING DEAD ON AT AN APPROACHING VEHIVLE AS WE SHOT THROUGH THE OPPOSITE LANE. BY THE GRACE OF GOD AND THE QUICK REACTIONS OF THE DRIVER, THE HUGE DODGE 2500 WAS ABLE TO TURN AWAY FROM MY VEHICLE AND WE BOTH ENDED UP IN YARDS ON OPPOSITE SIDES OF THE COUNTY ROAD. MY CHILD COULD HAVE EASILY LOST HER LIFE OR BEEN SEVERELY INJURED. THATS THE MOST TRAUMATIZING OF THE MANY RECENT OCCURANCES. MOST OF WHICH ONLY CONSIST OF TRYING TO TURN INTO PARKING SPACES AND WHEN TURNING FROM STOP SIGNS AND I'M ABLE TO QUICKLY STOP I JUST HAVE TO WORK HARDER TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373679November 8, 2020
ENGINE
EVERYTIME I GO TO GET GAS AND TRY TO RESTART MY CAR, CHECK BATTERY LIGHT POPS UP AND MY CAR WON'T FULLY START, AND EVER SINCE THIS HAS BEEN HAPPENING MY CHECK ENGINE LIGHT IS ALWAYS ON, TODAY I HAD TO CALL SOMEONE GET A JUMP AT THE GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373590November 7, 2020
STEERING
POWER ASSIST FAULT FAILED. IT HAS BEEN RECALLED ON ALL OTHER FORD MODELS EXCEPT 2013 FORD FOCUS. I STARTED MY CAR AND POWER ASSIST FAULT APPEARED NEEDING SERVICE. I COULD NOT MOVE MY STEERING WHEEL. LUCKILY THE CAR WAS PARKED AS THIS IS VERY DANGEROUS IF I WERE DRIVING. SINCE OTHER FORD MODELS WERE RECALLED WHY NOT THE MAKE AND MODEL OF MY VEHICLE? IT IS EXTREMELY EXPENSIVE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373616November 7, 2020
STEERING
WARNING READOUT STEERING ASSIST FAILURE. STEERING LOCKED UP. COULD NOT TURN THE STEERING WHEEL. EXTREME SAFETY RISK. FORD KNOWS OF OTHER FORD FOCUS CARS WITH THE SAME PROBLEM AND REFUSES TO PAY FOR THE REPAIRS VIA RECALL. THIS IS THE SECOND REPORT I HAVE MADE ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373468November 6, 2020
FUEL/PROPULSION SYSTEM
IT WOULDN'T CRANK ONLY AFTER GETTING GAS.AMD GOT WORSE THEN STRATED BOGGING DOWN WHEN STOPPED.I NOTICE HAD TO OPEN RECALLS AND OPEN LAW SUIT BEC FORD PUT OUT KNOWING THIS ISSUE AND SO IT HAD 2ND RECALL.SO FORD WAS SUPPOSE TO FIX ISSUE AND ANYTHING AFFECTED BY IT.AND I TOOK TO FORD DEALER N BHAM,AL AND THEY WHERE FULL OF IT AND DIDN'T DO ANYTHING BUT OUT PURGE VALVE AND THE MIN I LEFT IT GOT LOT WORSE AFTER THEY WHERE SUPPOSE FIX IT.AND SAID IT READ CODE THAT EFFECTED MY CADALIC CONVERTER.AND REFUSE TO FIX IT SO I MADE CASE WITH FORD AND WAS ON PHONE 4 HOURS AND FORD KEPT HAMG8ND UO ON ME FOR 4 HOURS AND I HAD GIVE THEM A TON OF SOME INFO EVEY TIME AM SO UPSET NOW CAR WOULDN'T START AS WELL IN FORD'S PARKING LOT AND ALMOST GOT HIT TRYJ G LEAVE THREE AND NEVER HAD THOSE ISSUES TILL THEY GOT AHOLD OF IT.AM.FURIOUS.AND THEY SAID THEY KEEP IT OVER NIGHT FIX IT THEN DIDN'T AND CALLED N 25 MIN ALL SUDDEN AND SAID ILTHE PURGE VALVE CODE CLEARED NOT THAT ANY MORE IT'S TRASH.ISSION AND I HAD NO SINGHS OF THAT AND IT BE OVER 2300 IAM SO MAD AND DIDN'T READ THAT ON THE DIAGNOSTIC TEST BEFORE I COMPLAINED THEM TO FIX IT.NOW.I CAN'T DRIVE I NEED IT FIX ASASP AM WOMAN ALONE AND GOT TAKE CARE MY MOM IOF LUPAS ANDCANCER. I WANT MONEY BACK R FIXED NOW.HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373491November 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO CORRECTLY SHIFT BETWEEN FIRST AND SECOND GEARS, CAUSING THE RPMS TO INCREASE. ADDITIONALLY, WHILE DRIVING, THE VEHICLE FAILED TO IMMEDIATELY RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRESTON FORD LOCATED AT 1300 E STATE ST, SHARON, PA 16146, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACTED INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR THE SAME FAILURE AND THE CLUTCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373508November 6, 2020
UNKNOWN OR OTHER
WHEN IN IDLE, THE VEHICLE SHAKES, AND SOMETIMES STALLS. SOMETIMES I'M ABLE TO GET POWER BACK IN IT IF I PUT THE CAR IN NEUTRAL AND TAP THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373530November 6, 2020
FUEL/PROPULSION SYSTEM
RECALL 19S22 NEEDS TO BE EXTENDED FOR 2017 FORD FOCUS WITH A BUILD DATE EXTENDED FROM APRIL 2017 TO AT LEAST OCTOBER 2017. MINE IS EXPERIENCING THE EXACT SYMPTOMS OF THIS RECALL AND IS NOT INCLUDED. THIS IS FOR THE FUEL TANK DEFORMATION RECALL FOR A STUCK CANISTER PURGE VALVE. CAR STALLS AFTER REFUELING WITH CODES P0456 AND P1450
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373537November 6, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
I PUT MY VEHICLE IN DRIVE AND IT WOULDN'T MOVE, IT FELT LIKE I WAS PRESSING ON THE GAS WHILE THE BRAKES WERE ON, THEN I WAS LEAVING A STORE WHEN MY VEHICLE WOULD NOT REVERSE AND A MESSAGE WOULD POP UP SAYING TRANSMISSION NOT IN PARK. IT FINALLY STARTED BUT WOULDN'T GO OVER 11 MILES THEN IT DROPPED DOWN TO 4 MILES. SO, I HAD PARKED IT AND WENT TO TURN IT BACK ON BUT IT WOULDN'T TURN ON, IT WAS LIKE MY BATTERY HAD DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373139November 5, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 - 30 MPH, THE VEHICLE SUDDENLY STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. SEVERAL ATTEMPTS WERE NEEDED TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) WAS COMPLETED ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373193November 5, 2020
FUEL/PROPULSION SYSTEM
WHILE BACKING UP OUT OF PARKING SPOT THE CAR STALLED. ADDITIONALLY AT TIMES WHEN BACKING UP THE CAR, IT REPORTS LOW GAS OR INCORRECT GAS AMOUNT. THIS ALIGNS WITH A KNOWN RECALL OF 18S32 FROM THE SAME DATE RANGE AND MANUFACTURING PLANT AS MY CAR BUT MY VIN IS NOT LISTED IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373220November 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING MY VEHICLE ON A CITY STREET AND THE CAR STALLED ON THE ROAD AND I HAD TO COAST ONTO A SAFE SPOT.THE CAR WOULD NOT TURN BACK ON FOR OVER AN HOUR THEN IT STALLED ONCE MORE AND WOULD NOT TURN ON. THE DEALERSHIP SAID THEY FIXED THE PROBLEM BUT IT CONTINUES TO STALL WHILE DRIVING. WE CAN NOT FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372972November 4, 2020
ENGINE, UNKNOWN OR OTHER
ON 11/02/2020 I STARTED MY CAR, WARMED IT UP AND THEN STARTED DRIVING. I NOTICED THAT THE CAR SHOOK AND PULLED WHEN SWITCHING GEARS FROM 1ST TO SECOND AND SEEMED TO WANT TO STALL. ALSO, WHEN BREAKING THE CAR WANTED TO KEEP ACCELERATING. THIS IS THE SECOND TIME THIS HAPPENS IN A MATTER OF A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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