Ford Focus Complaints

22,326 consumer complaints on file.

#11403173March 15, 2021
POWER TRAIN
SINCE I PURCHASED MY DAUGHTER A USED CERTIFIED FORD FOCUS FROM THE DEALERSHIP I'VE HAD MULTIPLE PROBLEMS WITH THE VEHICLE SHIFTING PROPERLY. THE WORST CASE IS WHEN AT HIGH SPEED (60 MPH OR MORE) THE CAR ALL OF A SUDDEN GOES INTO 1ST OR 2ND GEAR CAUSING A TREMENDOUS JERK THAT ALMOST CAUSES THE VEHICLE TO GO OUT OF CONTROL. JUST YESTERDAY (14MAR21) I WAS DRIVING THRU A CONSTRUCTION ZONE ON I10 THRU THE TOWN OF BENSON ARIZONA AT A SPEED OF 60 MPH WHEN THE TREMENDOUS JERK HAPPENED AGAIN WITH THE RPM SHOOTING UP TO 6,000 ON MY TACHOMETER FOR 5 TO 7 SECONDS. THE NORMAL RPM AT A STEADY SPEED OF 60 SHOULD BE 2,200 RPM. THE TRACTOR TRAILER RIG DRIVING BEHIND ME ALMOST RAN INTO MY FORD FOCUS, BUT LUCKILY THE DRIVER HAD HIS EYES ON WHAT WAS HAPPENING. I GOT OFF THE INTERSTATE AT THE NEXT EXIT, DROVE ONTO A TWO LANE COUNTRY ROAD AND WAS ABLE TO REPEAT THE DOWNSHIFT PROBLEM FIVE TIMES, BUT AT THE REDUCED SPEED OF 40 MPH. THE JERK WAS STILL THERE BUT NOT AS HARSH OR UNCONTROLLING AS AT 60 MPH. THE NORMAL RPM AT 40 WHEN ACCELERATING SHOULD BE 2400 RPM, BUT AT THE TIME OF THE DOWNSHIFT PROBLEM IT SHOT UP TO 4500 RPM. THE CAR HAS BEEN IN THE FORD DEALERSHIP REPAIR FACILITY NUMEROUS TIMES SINCE SEPTEMBER OF 2020 AND STILL IS NOT FIXED. IT IS THERE AS I AM TYPING THIS REPORT. WHEN I PURCHASED THE VEHICLE THERE WAS NO MENTION OF THE FORD FOCUS CARS HAVING ANY KIND OF TRANSMISSION PROBLEMS, OR ANY INFORMATION REGARDING A RECALL OR CLASS ACTION LAWSUIT DUE TO THE FORD FOCUS TRANSMISSION. MY HIGHEST CONCERN IS FOR THE SAFETY OF MY DAUGHTER WHO IS THE PRIMARY DRIVER AND ANYBODY ELSE ON THE ROAD WHO COULD POSSIBLY BE HURT OR KILLED BECAUSE OF A CAR THAT CAN GO OUT OF CONTROL DUE TO THE DOWNSHIFTING OF THE GEARS WHILE AT HIGH SPEED. I BELIEVE THAT I HAVE THE FORD FOCUS THAT CAN PROVE THAT THIS AUTOMOBILE SHOULD NOT BE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402954March 14, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I HAVE HAD SO MUCH TROUBLE WITH THIS CAR I AM UPSIDE DOWN ON IT. NOW ALL THE ELECTRICAL STUFF SEEMS TO BE SHORTING. I WAS DRIVING AND MY FUEL GAUGE KEPT GOING TO ZERO THEN BACK UP TO HALF A TANK. THEN MY CHECK ENGINE LIGHT CAME ON. MY HORN DOESN'T WORK WHICH IS IS HUGE SAFETY CONCERN FOR ME THOSE ARE JUST THE NEW ISSUES I ALSO HAVE HAD THE TCM REPLACED TWICE AND IT NEVER MADE A DIFFERENCE TO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402724March 13, 2021
STEERING
RETURNING HOME WHEN A RED WARNING ABOUT TOTAL POWER STEERING LOSS. COULD NOT STEER THE CAR WHILE GOING ABOUT 25MPH. NARROWLY MISSED PARKED CARS AND EVENTUALLY WENT ONTO THE SIDEWALK WHERE SOME KIDS WERE PLAYING BEFORE I STOPPED. PUSHED THE CAR ONTO THE STREET AND TOWED IT TO MY DRIVEWAY. VERY VERY LUCKY! CANNOT STEER CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402733March 13, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUELED THE VEHICLE AND DROVE IT LATER AND IT STALLED. WARNING LIGHTS CAME ON. IT IS A 2018 WITH ONLY 26,000 AND WE OWNED IT A WEEK. BOUGHT FROM WHAT WE THOUGHT WAS A REPUTABLE DEALER. HILLYERS FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402674March 12, 2021
POWER TRAIN
ON 2/15/2021 WHILE IN MOTION AND UNDER ACCELERATION EVENTS ON THE HIGHWAY OR THE CITY STREETS, THE THROTTLE WILL BECOME COMPLETE UNRESPONSIVE AND ENGINE WILL HAVE COMPLETE LOSS OF POWER. DEALER CONFIRMED CONCERN AND STATED THAT THE MECHANICAL ACTUATORS IN THE TRANSMISSION WHICH CONTROL THE CLUTCH AND CLUTCH NEED TO BE REPLACED. FORD ALREADY HAS A CLASS ACTION LAWSUIT FOR THE TRANSMISSION, HOWEVER THE CLUTCH ACTUATORS IS NOT PART OF THE EXTENDED COVERED THAT FORD OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400307March 11, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE SCARF SHE WAS WEARING BECAME CAUGHT IN THE DRIVER'S SIDE DOOR AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVER'S SIDE DOOR. THE CONTACT EXITED THROUGH THE PASSENGER'S SIDE DOOR. THE FLASHERS WERE ILLUMINATED. THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400417March 11, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAILED MAKING THE VEHICLE UNDRIVABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO COLLEY FORD (1945 AUTO CENTRE DR, GLENDORA, CA 91740) WHERE IT WAS DIAGNOSED WITH THE POWER STEERING ASSIST NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399977March 9, 2021
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING MY 2012 FORD FOCUS AND THEN IT STARTED TO NOT SHIFT WHEN I WAS ON A BUSY ROAD WITH THE SPEED LIMIT 50 MPH AND GOING UP HILL. WHEN THE CAR STOPPED SHIFTING I ONLY WENT 20 MPH OR LESS. THE CAR ONLY HAS 64,500 MILES AND THE MECHANIC SAYS IT'S A BAD CLUTCH AND COMPUTER. THERE'S NO REASON FOR A CAR WITH THAT MANY MILES TO BREAK DOWN LIKE THAT EVEN IF IT'S 9 YEARS OLD. THERE'S A FLAW IN THE DESIGN OF THE TRANSMISSION AND EVERYONE IS LETTING FORD GET AWAY WITH IT. I DON'T HAVE THE MONEY TO DO THIS, DOESN'T FORD MAKE ENOUGH MONEY. THEY SHOULD'VE AT LEAST GAVE ME THE WARRANTY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400067March 9, 2021
ENGINE, WHEELS, UNKNOWN OR OTHER
THIS IS GETTING RIDICULOUS. MY FORD FOCUS NOT ONLY HAS WHEEL ISSUES EVERY OTHER DAY AFTER REPLACING THE TIRES SEVERAL TIMES, BUT THE STUTTERING PROBLEM I'VE REPORTED SEVERAL TIMES IS STILL A PROBLEM AND IS GETTING EVEN WORSE. NO ONE IS HELPING ME WITH THIS ISSUE. WHEN MY VEHICLE IS AT A STOP AND I PRESS THE GAS IS SHAKES AND STUTTERS. I WAS TOLD BY SEVERAL SHOPS THAT FORD HAS HAD LAWSUITS AND SEVERAL RECALLS OVER PEOPLE WHO HAD THE SAME EXACT ISSUE AND THEY REFUSED TO WORK ON THE CAR BECAUSE OF THIS ISSUE. THEY SAID THERE IS NO PART IS EXISTENCE THAT WILL FIX IT BECAUSE THEY CREATED IT THAT WAY. THIS IS BULL AND NEEDS TO BE LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399766March 8, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR WILL NOT START AFTER GAS IS PUT INTO THE CAR. TAKES A FEW TIMES TO START IT BACK UP AND WILL STALL IF NOT THROWN INTO DRIVE REAL QUICK AND SPEED OFF. RPM'S WILL CONSTANTLY RUN UP. TAKES A LOT OF POWER TO PICK UP SPEED OR GO UP A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399775March 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HORN WAS ONLY WORKING INTERMITTENTLY, NOW IT DOESN'T WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399577March 7, 2021
ELECTRICAL SYSTEM
MAJOR ELECTRONIC COMPONENT ISSUE. DEALING WITH THE FORD STEREO SYSTEM. HAD THE CAR FOR ROUGHLY 3 YEARS NOW, AND ABOUT A YEAR AGO, I COULD BE LISTENING TO MUSIC, OR HAVING THE RADIO TURNED OFF. AND AT RANDOM TIMES, IF I WAS LISTENING TO MUSIC, THE MUSIC WOULD CUT OFF AND THEN ALL I HEAR IS A BUNCH OF POPPING AND CRACKLING COMING FROM THE SPEAKERS. THIS HAPPENS EVEN WHEN I HAVE THE RADIO OFF! IT HAS RECENTLY GOTTEN SO BAD, THAT I WAS SO CLOSE TO GET INTO A ACCIDENT WHEN THE RADIO DECIDED TO TERRORIZE ME WITH THE OBNOXIOUS CRACKLING AND POPPING, I ENDED UP JERKING THE WHEEL BECAUSE IT SCARED THE LIVING DAYLIGHTS OUT OF ME. IT RECENTLY HAS BEEN DOING IT NON STOP, AND NOW IT HAS GOTTEN TO THE POINT THAT IT WILL BE DOING THIS, WHEN THE KEY IS NOT EVEN IN THE IGNITION. I ENDED UP PULLING THE FUSE FOR THE RADIO BECAUSE IT IS A MAJOR SAFETY ISSUE. THERE SHOULD BE NO REASON A RADIO SHOULD CUT OUT, AND START POPPING AND CRACKLING AT THE LOUDEST VOLUME POSSIBLE. IT HAPPENS EVEN WITH THE RADIO OFF. IT IS A SERIOUS SAFETY HAZARD. I HAVE ALMOST BEEN IN A FEW ACCIDENTS BECAUSE OF THIS RADIO/ELECTRICAL IUSSE. I HAVE DONE RESEARCH. AND IT IS A VERY VERY COMMON PROBLEM. THIS RADIO, CAR, OR ELECTRICAL THAT IS CAUSING THIS NEEDS TO BE REMEDIED, RECALLED, FIXED. IT IS A LIFE THREATENING ISSUE. WHEN THIS ISSUE FIRST STARTED, I HAD ROUGHLY 78,000 MILES ON THE CAR. I AM NOW AT 100,200 AND IT IS GOTTEN SO BAD. IT NEEDS TO BE RECALLED,FIXED,REMEDIED. THERE HAVE BEEN SO MANY PEOPLE COMPLAINING ABOUT THE FORD RADIO SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399496March 6, 2021
POWER TRAIN
2017 FORD FOCUS - TRANSMISSION SHUTTERS AND HESITATES IN LOW GEARS UPON ACCELERATION. STARTED AT LESS THAN 20K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399259March 5, 2021
FUEL/PROPULSION SYSTEM
TANQUE ESTA DESFORME POR SEGUNDA VEZ.SE REALIZ LA PRIMERA CAMPAA 18S32 LUEGO DE 6 MESES PRESENTO EL MISMO PROBLEMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399311March 5, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE TRANSMISSION HESITATED WHILE UPSHIFTING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING CANISTER PURGE VALVE TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399392March 5, 2021
STEERING
MY CAR WAS DRIVING PERFECTLY FINE, THEN OUT OF NOWHERE I GOT AN ERROR SAYING MY STEERING ASSIST WAS MESSED UP. I PULLED INTO A PARKING LOT BECAUSE MY STEERING WHEEL STARTED TO LOCK ON THE HIGHWAY. I TURNED MY CAR OFF, AND WHEN I TURNED IT BACK ON I GOT AN ERROR STATING THAT THERE WAS A "STEERING LOSS" AND TO "STOP SAFELY." MY STEERING WHEEL IS COMPLETELY LOCKED OUT OF NOWHERE AND IS UNABLE TO DRIVE WITH VIRTUALLY NO WARNING OR ERROR MESSAGE PRIOR TO TODAY. I LOOKED UP TO SEE IF OTHERS HAVE HAD THIS ISSUE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE FORD FOCUS WITH THIS EXACT ISSUE. FORD HAS IGNORED THIS ISSUE FOR YEARS AND NEEDS TO MAKE A SAFETY RECALL FOR AN ERROR THAT WAS MADE ON THEIR END INSTEAD OF CAUSING PEOPLE TO PAY THOUSANDS OUT OF POCKET FOR AN ERROR THAT WAS MADE BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399111March 4, 2021
ENGINE, POWER TRAIN
ENGINE TIMING CHAIN COVER IS SEEPING OIL AFTER APPROXIMATELY 130,600 MILES. VEHICLE HAS BEEN MAINTAINED PER THE FORD MAINTENANCE MANUAL AND HAS NEVER MISSED A SCHEDULED MAINTENANCE EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399124March 4, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR KEEPS IDLING UP AT A STOP OR WHEN I SLOW DOWN SKIPS AND ACTS LIKE ITS GONE CUT OFF WHEN IT DOES IDLE DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398837March 3, 2021
ENGINE
I HAVE A 2016 FORD FOCUS HATCHBACK, IT JERKS WHEN ACCELERATING, AND MAKES AN ODD SOUND WHEN I AM REVERSING AND TURNING. I CANT AFFORD TO PAY OUT OF POCKET FOR THESE REPAIRS, BUT I CAN SEE FORD HAS HAD SIMILAR PROBLEMS WITH FOCUSES IN THE PAST, I HAVE A 5 YEAR OLD SON. AND I WOULD LOVE FOR THIS TO BE A RECALL DUE TO THE ON GOING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398775March 2, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO A HIGHER GEAR. THE CONTACT STATED THAT THE TRANSMISSION FAULT SERVICE NOW DISPLAY MESSAGE WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT INFORMED OF TH EFAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,073.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus