Ford Focus Complaints

22,326 consumer complaints on file.

#11413832April 25, 2021
POWER TRAIN
THE CAR WAS PARKED AND IT REFUSED TO GO IN REVERSE OR IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413661April 24, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
CAR RUNS HOT WHILE IN MOTION ON HIGHWAY OR CITY STREETS, DUE TO GEARS STICKING CAUSING TRANSMISSION TO MALFUNCTION AND I MUST TURN OFF CAR TO DISENGAGE FOR 25 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413426April 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING IN STOP AND GO TRAFFIC, THE VEHICLE SHUDDERED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413427April 22, 2021
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED AT START-UP. THE CONTACT WOULD RESTART THE VEHICLE AND THE VEHICLE WOULD RESUME NORMAL OPERATION. RECENTLY, THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESUME NORMAL OPERATION AFTER THE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE ONCE THE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000. Consumer stated steering was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413175April 21, 2021
POWER TRAIN
I WENT ON A TRIP AND THE TRANSMISSION WOULD JUMP AND BUCK IN FIRST AND SECOND GEAR AND I ALSO HEAR GRINDING NOSES WHEN IT STARTS JUMPING CALLED DEALERSHIPS AND WAS TOLD I WAS NOT COVERED ON THIS YEAR MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413176April 21, 2021
POWER TRAIN
THE 2014 FORD FOCUS HAS BEEN ONE OF THE MOST UNSTABLE AND UNSAFE VEHICLES I HAVE EVER DRIVEN. FROM THE CONSTANT SHUDDERING AND HESITATING TO THE CONSISTENT REPAIRS THIS CAR HAS TO HAVE. I WAS MERGING ONTO 380 IN MONROE COUNTY, PENNSYLVANIA FROM THE TANNERSVILLE EXIT WHEN MY CAR HESITATED TO SPEED UP. I WAS GOING 40 WHEN I WAS TRYING TO SPEED UP TO AT LEAST 60, I HELD MY FOOT ON THE ACCELERATOR AND MY CAR DID NOT PICK UP SPEED, IT DIDN'T GAIN SPEED, IT ACTUALLY DROPPED DOWN TO 35MPH. AFTER ABOUT 20 SECONDS MY CAR THEN PICKED UP SPEED AND I WAS FINALLY ABLE TO GO 60MPH +. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN, ESPECIALLY ON THE HIGHWAY. THE CLUTCHES DO NOT LAST LONG AND CONSTANTLY HAVE TO BE REPAIRED, FORD EXTENDED WARRANTY IS A JOKE, I HAVE A 2014 AND EVEN THOUGH IT IS ONLY AT 53,XXX MILES, BECAUSE IT HAS BEEN SEVEN YEARS I AM OUT OF LUCK WHEN IT COMES TO REPAIRS. I CANNOT AFFORD TO PAY $1,500 + EVERY COUPLE THOUSAND MILES WHEN THESE CLUTCHES GO. THE POWER SHIFT DCT WAS HORRIBLY MANUFACTURED AND I TRULY BELIEVE THAT THIS CAR WILL BE THE CAUSE OF MY DEATH SOMEDAY. I'M HOPING FORD CAN EITHER BUY BACK MY VEHICLE OR THE WHOLE CAR WILL BE RECALLED, IT SHOULD BE HONESTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413178April 21, 2021
POWER TRAIN
WHILE DRIVING THE TRANSMISSION FAULT SERVICE LIGHT COMES ON AND THE ENGINE REVELS AND TRANSMISSION HAS NO POWER. IT IS UNSAFE BECAUSE IT HAPPENS WHILE IN TRAFFIC. VECHICKEBWAS TAKEN TO FORD DEALERSHIP AND THEY CLAIMED THEY COULD NOT FIND ISSUE BECAUSE THE LIGHT WAS NOT ON AT THE TIME THE VEHICLE WAS TAKEN IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413181April 21, 2021
POWER TRAIN, UNKNOWN OR OTHER
WHEN DRIVING, THE CAR WILL SHUTTER WHEN CHANGING GEARS. ALSO IN MARCH 2021, RADIO, BACKUP CAMERA AND USB PORTS STOPPED WORKING. DEALERSHIP SAID THAT IT WASN'T COVERED UNDER WARRANTY AND PAID OVER $800 FOR A NEW RADIO TO BE INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413203April 21, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT'S SON WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS FUEL TANK FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 59,969.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412965April 20, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
MY 2014 DOESN'T HAVE ALL THOSE FANCY SAFETY FEATURES LISTED BUT MY HORN DOESN'T WORK. I NEVER OWNED A VEHICLE THAT THE HORN HAS JUST STOPPED WORKING. I THOUGHT IT WAS A BLOWN FUSE BUT TURNS OUT IT'S ANOTHER ISSUE WITH THE CAR ON TOP OF THE PREVIOUS RECALLS IT HAS HAD. I CAN'T EVEN RENEW MY CAR REGISTRATION UNTIL THIS IS FIXED AND IT'S A SAFETY HAZARD. I CAN'T EVEN WARN DRIVERS WHEN THEY ARE ABOUT TO CRASH INTO ME ON THE HIGHWAY. FORD WANTS TO CHARGE AN OVER THE TOP PRICE TO LOOK AND FIX THE PROBLEM BUT THERE IS NOT GUARANTEE THAT IT WILL EVEN BE COMPLETELY FIXED SEEING AS ANOTHER FORD FOCUS OWNER I MET IN PERSON AND WHAT I'VE READ ONLINE HAVE ALSO HAS ISSUES WITH THEIR HORN NOT WORKING ANYMORE. THIS SHOULD BE UNDER A RECALL WITH FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412991April 20, 2021
FUEL/PROPULSION SYSTEM
FAILED REPAIRS FOR RECALLS ON THE CAR. CODES SHOWING IN MY CAR ARE RELATED TO THE 02 SENSOR AND CANISTER PURGE VALVE. FORD HAS SERVICED MY VEHICLE BEFORE. HOWEVER, FOR THE 02 SENSOR ONLY A SOFTWARE UPDATE WAS DONE. THE CANISTRR PURGE VALVE WAS FIXED BEFORE I OWNED THE CAR BUT POTENTIALLY BOTH REPAIRS HAVE DAILED. IVE CONTACTED TWO DIFFERSNT DEALERSHIPS AND FORD CUSTOMER SERVICE. THEYVE ALL REFUSED TO DO THE WORK. IVE HAD TO DRIVE MY CAR AS MINIMALLY AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413120April 20, 2021
FUEL/PROPULSION SYSTEM
MY DAUGHTER BOUGHT A 2012 FORD FOCUS SEL ABOT 2 WEEKS AGO IN 1 WEEK SHE RAN OUT OF GAS AND FUEL GAUGE WAS MARKING A 1/4 QUATER TANK WE FILLED THE GAS TANK AND IT WAS WORKING FINE ON 4/19/21 SAME THING HAPPEN ON THE HIGHWAY MARKING 1/4 QUATER TANK BUT IT SHUT OFF TWICE WHILE DRIVING NO 1 GOT HURT OR NO ACCIDENT 1 TIME IT WAS ON CITY STREET THE OTHER ON THE HIGHWAY AT MIDNIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412856April 19, 2021
UNKNOWN OR OTHER
MY CAR IS STALLING WHILE IN MOTION AND AT A IDLE. IT WILL STALL AFTER SITTING IDLE FOR ABOUT 15 MINUTES. I HAVE BROUGHT IT TO A FORD SERVICE CENTER AND THEY REFUSED TO FIX THE RECALL BECAUSE THE DIAGNOSTIC MACHINE DID NOT SHOW A CODE WHEN THE CAR WAS HOOKED UP TO THE MACHINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408409April 16, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I'M STILL MAKING PAYMENTS ON MY 2012 FORD FOCUS SE. 3 DAYS AFTER BUYING IT THE CHECK ENGINE LIGHT CAME ON SAID CATALYST COVERTER IS PLUGGED UP. NOW THE TRANSMISSION IS MISSING UP. IT HAS NEVER ONE TIME PASSED THE EMISSIONS CONTROL TEST SINCE OWNING IT. THERE ISN'T A DAY THAT GOES BY THAT THIS CAR HASN'T THROW ME A DIFFERENT CODE FROM THE CHECK ENGINE LIGHT. I GOT SCREWED. THE CAR ISN'T SAFE TO DRIVE IDK HOW MANY TIME MY DAUGHTER AND I HAVE ALMOST GOT HIT BECAUSE OF THE CAR NOT MOVING WHEN GIVING THE GAS TOO IT. I TOOK IT TO THE FORD DEALERSHIP TO GET ALL MY RECALLS DONE AND THEY ONLY DID 1 RECALL AND THAT WAS THE TCM. THEY SAID THAT WOULD FIX THE TRANSMISSION PROBLEM IM HAVING. WHAT LIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408062April 14, 2021
STEERING
I HAD JUST LEFT MY HOUSE DRIVING ON THE ROAD AND THE POWER STEERING STOPPED WORKING. LUCKILY THERE WERE NO OTHER CARS ON THE ROAD . I WAS UNABLE TO TURN THE STEERING WHEEL SO I STOPPED GOT OUT AND MY BOYFRIEND WAS ABLE TO GET THE CAR TURNED AROUND AND DROVE IT BACK THE SHORT DISTANCE TO MY HOME WHERE IT HAS BEEN PARKED SINCE THAT DAY. I WROTE A LETTER TO FORD ASKING FOR FINANCIAL ASSISTANCE IN GETTING THE CAR REPAIRED ARE REPURCHASE IT FROM ME THEY REPLIED STATING THAT THEY UNDERSTOOD BUT COULD NOT OFFER ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408133April 14, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE WOULD STALL AND SHUDDER AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOWDITCH FORD INC (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) WHERE IT WAS DIAGNOSED WITH THE TRANSMISSION CLUTCH NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407846April 13, 2021
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE LOSS POWER STEERING AND A STOP SAFELY WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. A HIGHWAY PATROL OFFICER ARRIVED ON THE SCENE TO ASSIST WITH MOVING THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE MICROCHIP CONNECTED TO THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT LATER WENT TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115) WHERE SHE WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407947April 13, 2021
UNKNOWN OR OTHER
WHERE THE REAR TAIL-LIGHT ASSEMBLY MATE WITH THE CAR BODY THERE IS A RUBBER SEAL/GASKET IN BETWEEN THE SCREW OF THE ASSEMBLY AND THE HOLE ON THE CAR BODY, TO PREVENT WATER LEAKING INTO THE CAR. THE RUBBER SEAL GOES BAD QUICKLY, AND WATER LEAK INTO THE TRUNK WHILE PARKED AND CAUSE WATER DAMAGE TO ALL THE COMPONENTS AROUND AND IN THE SPARE WHEEL WELLS. THIS ALSO MEAN IT CAN CAUSE WATER DAMAGE TO CAR BODY PREMATURELY. FORD DOES NOT EVEN SELL THIS RUBBER SEAL TO RESOLVE THE ISSUE AND IF WATER LEAK INTO CAR AND CAUSE DAMAGE THE ONLY WAY TO SOLVE IT IS TO BUY A WHOLE BRAND NEW TAIL LIGHT ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407992April 13, 2021
POWER TRAIN
HI I TOOK MY CAR INTO THE DEALERSHIP FOR THE TRANSMISSION AND THEY TOLD ME THAT THE 2018 FORD FOCUS HAS THE SAME CLUTCH AS THE OLD 2012-2016 FORD FOCUSES AND THAT THEY'LL CHANGE THE CLUTCH AND THAT THEY'RE IS NO REAL FIX. I SEEN THAT THE 2012-2016 FORD FOCUS HAS A RECALL FOR THE TRANSMISSION HOWEVER THE 2018 DOESN'T HAVE A RECALL THROUGH THE NHSTA AND IT IS THE SAME TRANSMISSION AND THAT THE DEALER SAYS PEOPLE NEED TO NOTIFY THE NHSTA AS IT IS A RECURRING PROBLEM AND THAT THEY CHANGE MANY CLUTCHES AND TRANSMISSIONS ON THE 2017-2018 AND THAT THE PROBLEM KEEPS PERSISTING THE SAME AS THE 2012-2016 MODELS. THE TRANSMISSION WILL SLIP FROM FIRST TO SECOND GEAR, THE STEERING WHEEL VIBRATES, AND THE TRANSMISSION WILL ALSO GRIND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407527April 12, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
KEEPS SHUT OFF N OVER HEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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