Ford Focus Complaints

22,326 consumer complaints on file.

#879263January 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WHILE TRYING TO STOP AT A STOP SIGN BRAKE PEDAL WENT TO FLOOR. ALSO, TRUNK LATCH DID NOT WORK PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879264January 29, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGINITION SWITCH KEEPS LOCKING UP INTERMITTENTLY. DEALER NOTIFIED, AND REPLACED TWO IGNITION SWITCHS ON TWO SEPARATE OCCASIONS, BUT PROBLEM STILL OCCURS. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559218January 26, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE DEALER HAS NO PARTS AVAILEBLE TO REPAIR RECALL 00V-303 OF THE REAR WHEEL HUB RETAINING NUT, IT HAS BEEN OVER 90 DAYS AND THE DEALER HAS NOT CONTACTED CONSUMER ABOUT THE AVAILABILITY OF THE PARTS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879048January 25, 2001
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
BEAMS ARE NOT LIGHT ENOUGH, CAN HARDLY SEE OTHER CARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739824January 23, 2001
VISIBILITY:GLASS, SIDE/REAR
THE VEHICLE FORD FOCUS HAVE HAD 6 DIFFERENT SAFETY RECALLS IN ONE YEAR. THIS IS ANNOYING AND INCONVENIENT FOR THE CONSUMER TO HAVE TO TAKE MY TIME TO GET A NEW CAR FIXED. YOUR ORGANIZATION SHOULD MAKE SURE THE CARS MEET THE STANDARDS BEFORE THEY GO OUT. NO SAFETY DEFECT, STRICTLY INFORMATIONAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878775January 23, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
IGNITION SWITCH WENT OUT, CAUSING VEHICLE NOT TO START. DEALER HAS BEEN CONTACTED. *AK BRAKES ALSO FAILED, CONSUMER HAD TAKEN VEHICLE TO DEALER FOR SOFT BRAKES, HOWEVER DEALER FOUND NO PROBLEMS AND ONE MONTH LATER BRAKE FAILURE OCCURED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559068January 22, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AC EVAPORATOR CASE FAILED CAUSING LEAKAGE. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739700January 21, 2001
SEATS:FRONT ASSEMBLY:RECLINER
BACK SEAT OF THE WAGON DOES NOT COME BACK ONTO THE CATCH AFTER IT HAS BEEN USED AS A WAGON BED. I HAVE WRITTEN FORD SEVERAL TIMES, TALKED TO THE DEALER FIVE TIMES AND TALKED TO FORD THREE TIMES. EACH TIME THEY HAVE TOLD ME THEY WOULD NOT USE THE SEAT AND THEY ARE REFERING THE PROBLEM TO ENGINEERING. WHAT I THINK FURTHUR COMPLICATES THE PROBLEM IS THE FACT THAT THE DEALERSHIP IS CLOSING AND THE MODEL IS BEING TAKEN OFF THE MAKRKET. HENCE NO REASON TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559058January 19, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE CONSUMER LEARNED OF RECALL THROUGH THE MEDIA AND NEVER RECEIVED A RECALL NOTIFICATION CONCERNING THE (00V-303)RECALL, CONSUMER IS NOT SATISFIED WITH THE AMOUNT OF RECALLS ISSUED TO THE VEHICLE AND DOES NOT FEEL SAFE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559057January 19, 2001
SUSPENSION:FRONT:MACPHERSON STRUT, WHEELS:LUGS/NUTS/BOLTS/STUDS, ELECTRICAL SYSTEM:IGNITION
STRUT WAS REPLACED, TIRES WERE REPLACED 6 TIMES BECAUSE OF THE STRUT FAILURE WHICH CAUSED EXCESSIVE WEAR, THE VEHICLE HAD LESS THAN 10,000 MILES AFTER ALL THE TIRE REPLACEMENTS. (ATTORNEY FOR CLIENT) *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739616January 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THESE ARE THE PROBELEMS WITH MY CAR. IT IS ONLY 8 MONTHS OLD, YET THIS CAR HAS HAD REPEATED PROBLEMS. THE FIRST MAJOR PROBLEM IS WITH THE BRAKES. THEY CONTINUALLY SQUEAK AND I WAS TOLD BY FORD THAT IT WAS DUE TO A SAFETY ISSUE. THE BRAKES AND PADS WERE REPLACED YET THE PROBLEM HAS CONTINUED SINCE. I HAVE ALSO MADE NUMEROUS COMPLAINTS AND HAD THE BREAKS DEGLAZED AND SERVICED MANY TIMES ONLY TO HAVE THE PROBLEMS CONTINUE. THE NEXT PROBLEM IS WITH THE VENTALATION. THE ENGINE STRONGLY SMELLS OF BURNING OIL/FUEL. THIS PROBLEM WAS CHECKED AND FIXED THREE TIMES, BUT THIS PROBLEM ALSO CONTINUES. THE SMELL IS SO STRONG INSIDE THE CAR THAT PASSENGERS NOW REFUSE TO RIDE IN THE VEHICLE. THE SMELL IS ALSO VERY STRONG FROM OUT SIDE THE CAR. THE THIRD PROBLEM WITH THE VEHICLE IS WITH THE DRIVER'S SIDE DOOR. THE LOCK AND LATCH ARE VERY TIGHT AND ARE SOME TIMES IMBOSSIBLE TO TURN OR OPEN WITHOUT EXESSIVE FORCE. THE DOOR HINGES ARE ALSO STIFF. THIS IS A LOT OF FRICTION IN THE HINGES MAKING LOTS OF NOISE AND NOT ALLOWING THE DOOR TO MOVE SMOTHLEY. THE LAST PROBLEM I AM REPORTING IS WITH THE SUSPENSION. THIS PROBLEM HAS BEEN FIXED MORE THAN 5 TIMES AND IT IS STILL A VERY BIG PROBLEM. NEW PARTS HAVE BEEN PUT IN AND THE SQUEAKING AND HUMMING IS STILL VERY LOUD. THERE ARE ALSO LOUD CLANKING NOISES COMING FROM THE SUSPENSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739640January 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHEN ACCELLERATING FAST EITHER FROM STOP OR WHILE SHIFTING INTO SECOND GEAR...ENGINE MAKES A CLUNKING SOUND. TOOK IT TO THE DEALERSHIP AND THE TECHNICIAN SAID TO BE A MOTOR MOUNT. HE SAID IT WASNT STIFF ENOUGH, BUT THAT NEW ONES WOULD ELICIT SAME OCCCURRANCE. CAR DOES NOT HAVE TO BE DRIVEN HARD TO GET CLUNKING SOUND. DISSATISFIED WITH REACTION AND LACK OF ACTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878518January 18, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 50 MPH FELL ASLEEP, HIT A GUARDRAIL AND SLID 5 MILES, AND THEN REAR ENDED ANOTHER VEHICLE WHICH KEPT GOING. CRASHED , AND PASSENGER'S SIDE WAS MASHED IN 3-4 INCHES. NO INJURIES EXCEPT BRUISES. UPON IMPACT, NEITHER AIR BAG DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558941January 16, 2001
STRUCTURE:FRAME AND MEMBERS
CONSUMER RECEIVED RECALL 00V218, HOWEVER WHEN THE VEHICLE WAS TAKEN TO THE DEALER, ALL THE PARTS WERE NOT AVAILABLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878185January 16, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. ALSO WHILE STARTING VEHICLE THERE IS A NO START CONDITION. DEALER CANNOT DETERMINE CAUSE AND NOT WILLING TO ASSIST CONSUMER. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558977January 12, 2001
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE TRUNK LOCK WILL NOT RELEASE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739267January 12, 2001
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:CLUTCH ASSEMBLY
I HAVE HAD TRANSMISSION REPLACED ON THIS CAR PREVIOUSLY BUT AGAIN THE CLUTCH IS GETTING VERY HARD TO MOVE. DEALERS CLAIM THIS IS DUE TO A RECALLED PART BUT WHEN APPOINTMENTS HAVE BEEN MADE TO REPLACE THIS PART, NO PARTS ARE AVAILABLE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878140January 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE LOST ALL POWER WHILE DRIVING, TOOK TO DEALER, AND THEY SAID TRANSMISSION NEEDED TO BE REPLACED. AFTER REPLACING 1ST TRANSMISSION VIBRATION WAS STILL THERE. CONSUMER TOOK CAR BACK A THIRD TIME FOR SAME PROBLEM, AND THEY REPLACED TRANSMISSION. SHAKING WAS STILL THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558787January 11, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877999January 11, 2001
POWER TRAIN:CLUTCH ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING, STRUCTURE:FRAME AND MEMBERS
RECALL 00 V 218 000/FMVSS 201/ RECALL OO V 303 000/REAR WHEEL HUB NUT, AND PROGRAM 00B59/PREMATURE SEAL WEAR IN CLUTCH MASTER CYLINDER. UNABLE TO GET DEALER TO HONOR RECALLS OR PROGARM DUE TO NO PARTS AVAILABLE AT REDLANDS AUTO CENTER IN REDLANDS, CA; PHONE # 909/793-3211. SEEKING HELP FROM NHTSA IN THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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