Ford Focus Complaints

22,326 consumer complaints on file.

#562332August 1, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL AND IGNITION SWITCH LOCKED UP, ON ANOTHER OCCASION THE STEERING WHEEL LOCKED UP IN THE RIGHT POSITION WHILE THE DRIVR WAS BACKING INTO A DRIVEWAY, THE REAR WHEEL BEARINGS HAD TO BE REPLACED DUE TO ROAD NOISE, THE IGNITION SWITCH CAME OUT OF THE STEERING COLUMN WHEN THE DRIVERS ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749587August 1, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
07/11/01 10 MONTH OLD CAR WOULD NOT START. HAD BEEN PARKED FOR 5 1/2 HOURS. HAD VEHICLE TOWED TO DEALERSHIP. THEY INFORMED US THAT THE MAIN WIRING HARNESS(SAID CONSISTED OF 12 WIRES) APPEARED TO HAVE BEEN EATEN BY AN ANIMAL. THAT THE REPAIR, NOT REPLACEMENT, WOULD BE $325. NOT COVERED UNDER WARRENTY. (IT SAYS NOTHING IN OUR WARRENTY ABOUT THIS NOT BEING COVERED), WE OKAYED THE REPAIRS. ON 07/13/01 I CONTACTED THE DEALERSHIP THEY INFORMED ME THAT THEY HAD FIXED THE WIRES AND THE CAR STILL WOULD NOT START. HE TOLD US THAT HE JUMPED IT AND HOOKED IT UP TO THE DIAGNOSTIC CENTER AND IT GAVE HIM A CODE 13, BUT HE DIDNT KNOW WHAT THAT MEANT OR WHY THE CAR WOULNT START. ON 07/17/01 WE WERE TOLD THAT THE COMPUTER WAS DEAD, IT WOULD BE AN ADDITIONAL $950 NOT COVERED.ON 07/20/01 THE MANG. OF DAYTON CALLED ME AND SAID " GET YOUR CAR OFF OUR LOT, RETURN OUR LOANER OR WE WILL REPORT IT STOLEN". WHEN WE GOT THERE ARE CAR WAS NOT PUT BACK TOGETHER, THEY HAD WRITTEN THE WORD "F*CKER" ON THE CARS COMPUTER, AND GAVE US THE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749455July 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I OWN A 2001 FORD FOCUS AUTOMATIC TRANSMISSION. I WAS PARKED ON A FLAT SURFACE, WHEN SOMEONE BACKED UP INTO MY CAR, THEY ONLY MOVED 3 FEET DIDN'T DO ANY DAMAGE TO TEH BUMPBER, BUT FROM THAT SLIGHT HIT IT SENT MY CAR FREE WHEELING IN PARK 175 FEET, ACROSS A ROAD, AND SLAMMING INTO 3 TREES TOTALLING OUT THE REAR OF THE CAR. LUCKILY NO ONE WAS HURT NOR IN THE CAR AT THE TIME FO THIS ACCIDENT. WHEN I GOT INTO MY CAR I EXPECTED TO SEE THE GEER SHIFTER BROKEN BUT IT WASN'T IT STILL WORKED. MY CAR WAS THE WAY I LEFT IT JUST 175 FEET DOWN TEH ROAD. THIS IS NOT RIGHT! TWO OF TEH MAIN SAFETY FEATURE FAILED ON THIS CAR. FORD SENT OUT AN INVESTIGARTOR WHO LOOKED OVER THE CAR, PUSHED ON THE CAR WITH THEIR HANDS, BUT NEVER TOOK THE TRANSMISSION APRT TO SEE IF THERE WAS ANY DAMAGE. NOW FORD SAID THERE IS NOTHING WRONG WITH MY CAR AND IT IS PERFECTLY SAFE. I AM VERY UNHAPPY, I AM STUCH WITH A CAR I DON'T WANT ANY MORE, DONT TRUST, AND NOW BECUASE OF THE DAMAGE UNABLE TO TRADE IN. I HAVE ONLY OWNED THIS CAR SINCE OCT OF 2000. I FEEL THAT THIS IS A MAJOR DEFECT IN THE CAR AND FORD IS JUST TRYING TO COVER IT UP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749260July 26, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR WOULD NOT OPEN. DEALER FIXED AND 5 MONTHS LATER IT WOULD NOT OPEN AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749123July 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT DISK BRAKES WERE WORN OUT TO THE ROTORS AFTER ONLY 25,000 MILES BECAUSE THEY OVER HEAT AND THE PADS WEAROUT QUICKLY. THE VEHICLE WAS DRIVEN ON EXPRESSWAY 80% OF THE TIME. THE FRONT WHEELS BECOME EXTREMELY DIRTY DUE TO QUICKLY WEARING OUT BRAKE PADS. WHEN THIS WAS BROUGHT TO THE NOTICE OF THE DEALER ABOUT 8 MONTHS BACK HE SAID THE DIRT IS DUE TO THE WHEEL DESIGN, BUT THE REAR WHEELS DO NOT GET DIRTY SINCE THEY DO NOT OVERHEAT AND WEAR OUT AS QUICKLY. THE MANUFACTURER AND THE DEALER SAY IT IS NORMAL TO WEAROUT FRONT BREAKS ANY TIME AFTER 9,000 MILES AND REFUSED TO PAY FOR REPAIRS. THIS IS ABNORMAL, MY BRAKES ALWAYS LAST OVER 55,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749160July 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, STEERING:LINKAGES:TIE ROD ASSEMBLY
ENGINE JUST STALLS EVERY 3 MONTHS WHILE DRIVING. HAVE HAD THE SAME PROBLEM HAPPEN 4 TIMES! THE LAST TIME I WASNT UNDER WARRANTY AND IT COST ME 500+...THEY REPLACED MANY THINGS BUT IT STILL CONTINUES. ALSO AFTER ONLY 23000 MILES MY LEFT CALIPER SLIPPED CAUSING EXTREME WEAR AND TEAR ON THE BRAKES AND ROTORS. COST 300 TO FIX THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748997July 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I ASKED FORD TO LOOK AT MY BRAKES AT 12, 541 MILES BECAUSE THEY WERE SQUEALING. I WAS TOLD THAT THE NOISE WAS NORMAL, SO NO ACTION WAS TAKEN. NOW, AT 24, 643 MILES, MY BRAKE PADS AND ROTORS ARE COMPLETELY WORN, AND FORD WILL NOT TAKE ANY ACTION TO REMEDY THIS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748918July 22, 2001
VEHICLE SPEED CONTROL
THE THROTTLE CABLE RUNS OVER THE DISTRIBUTOR WIRE'S AND THE THROTTLE CABLE IS WORN THROUGH THE RUBBER DOWN TO EXPOSE THE THROTTLE CABLE WIRES AS WELL AS ONE OF THE DISTRIBUTOR WIRES. FORD SENT A RECALL FOR 2.0L ENGINES WITH A 5-SPEED MANUAL TRANSAXLES, FORD PROGRAM # 00B59 AFTER THAT REPAIR MY CRUISE CONTROL NO LONGER WORKED BECAUSE AS SOON AS THE KEY WAS PUT IN THE IGNITION AND TURNED FORWARD WITH OR WITHOUT TURNING OVER THE ENGINE THE BRAKE LIGHTS COME ON AND REMAIN ON AT ALL TIMES AND AT ALL SPEEDS UNTIL YOU TURN THE IGNITION COMPLETELY OFF. A THIRD PROBLEM ALSO DEALS WITH A RECALL FMVVSS 201. THE NEW A-PILLAR TRIM PANELS THEY REPLACED IN MY CAR DO NOT FIT. FORD MODIFIED THE PILLARS TO MAKE THEM FIT IN PLACE. YOU CAN SEE THE METAL FROM THE OUTSIDE OF THE CAR FROM THE INSIDEOF THE CAR. FORD HAD TO CUT PART OF THE PILLARS TO MAKE THEM FIT AND THEY CONSTANTLY DO NOT STAY IN PLACE OVER THE PASSENGER SIDE DOOR. THE NEW A-PILLARS DO NOT FIT PROPERLY AND FORD MODIFIED THE RECALL PARTS TO FIT THEM INTO PLACE. THEY EVEN CRACKED MY WINDSHIELD ON THE PASSENGER SIDE TRYING TO FIT THEM INTO PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748923July 22, 2001
TIRES:SIDEWALL
THIS INCIDENT OCCURRED IN CANADA. I HAVE A CANADIAN ADDRESS. THE PROVINCE IS ONTARIO AND THE POSTAL CODE IS N8T 2J2. THE CAR WAS RENTED FROM ENTERPRISE RENT A CAR. TIRE PRESSURE WAS CORRECTLY SET. AMBIENT OUTSIDE TEMPERATURE WAS 30 CELCIUS. ENTIRE SIDEWALL OF TIRE SEPARATED. PHOTO OF TIRE WILL BE AVAILABLE UPON REQUEST.*AK (TIRESIZE: P185/65R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748800July 20, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THERE IS NO WAY TO SECURE THE HATCH WHEN TRANSPORTING LONG ITEMS & THUS EXHAUST FUMES ARE SUCKED BACK INTO THE PASSENGER COMPARTMENT. THE MANUFACTURER DOES NOT RECOMMEND DRILLING A HOLE FOR THE HOOK ON A BUNGEE CHORD TO HOLD THE HATCH DOWN & REDUCE FUMES ENTERING THE PASSENGER COMPARTMENT. THE MANUFACTURER INDICATED THE DRILLING OF A HOLE FOR A HOOK MAY INVALIDATE THE WARRANTY. THIS, I FEEL, IS A HEALTH & SAFETY CONCERN SINCE IT IS COMMON FOR ME TO SEE HATCH VEHICLE TRANSPORTING COMMON HOUSEHOLD ITEMS, LIKE 2 X 4'S FROM THE LOCAL HOME CENTER & OTHER ITEMS AS WELL. THE HATCH REMAINS COMPLETEWLY OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785538July 18, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
FAULTY IGNITION SWITCH CAUSED THE KEY TO NOT INSERT OR ONCE INSERT THE KEY COULD NOT BE REMOVED FROM THE IGNITION, THIS PROBLEM ALSO CAUSED THE VEHICLE TO STALL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893041July 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 60MPH AT NIGHT LOST ALL POWER. CURRENTLY, VEHICLE ACTS AS THOUGH IT IS OUT OF GAS.VEHICLE WILL JUST STOP RUNNING WITH NO PRIOR WARNING. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893059July 17, 2001
UNKNOWN OR OTHER
ELECTRICAL DOOR OPENER WILL NOT OPERATE WHILE VEHICLE IS STILL RUNNING. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892959July 16, 2001
STRUCTURE:BODY:DOOR, INTERIOR LIGHTING
DRIVER'S DOOR SENSOR WOULD INDICATE THAT THE DOOR WOULD BE AJAR WHEN ITS NOT. THIS CAUSES INTERIOR LIGHTS TO STAY ON. ITS AN INTERMITTENT PROBLEM. OWNER DISABLED MECHANISM FOR INTERIOR LIGHTS. TOOK VEHICLE TO DEALERSHIP, INFORMED BY MECHANIC THAT PROBLEM COULD NOT BE LOCATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892880July 16, 2001
VEHICLE SPEED CONTROL
VEHICLE JUMPS FORWARD WHENEVER IT COMES TO A COMPLETE STOP. VEHICLE GETS UP 10 20 MPH WITHOUT HAVING FOOT ON GAS. CONSUMER HIT ANOTHER CAR ONCE BECAUSE VEHICLE LAUNCHED FORWARD. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748449July 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WAS PARKED, TRANSMISSION WAS IN "PARK" KEYS OUT OF CAR. A CAR BACKED INTO MY PARKED CAR HITTING THE FRONT BUMPER. MY CAR WAS ONLY 3 FEET FROM THE REAR OF THE CAR THAT HIT ME AND THE BACKING CAR BACKED UP SLOWLY AND ONLY CAUSING A SMALL SCRACH ON THE BUMPER. AFTER THE 2 CARS BUMPED, MY CAR BEGAN TO ROLL AND CONTINUED TO ROLL DOWN A SLOW GRADE AND PICKED UP SPEED. THE DRIVER OF THE OTHER CAR ATEMPTED TO STOP MY CAR BUT WAS NOT ABLE TO GET IN SENCE THE DOORS WERE LOCKED. HE ALSO ATEMPTED TO GET THE FRONT TIRES TO TURN AND COULD NOT. MY CAR THEN STRUCK A STAND OF TREES DISTORYING THE REAR END. MY CAR ROLLED OVER 120 FEET FROM THE SPOT IT WAS PARKED IN. WHEN I GOT INTO MY CAR, I CHECKED THE SHIFTER TO SEE IF IT HAD BEEN MOVED OUT OF "PARK" IT WAS STILL IN "PARK" AND I SHOOK IT TO MAKE SURE IT WAS. I THEN STARTED THE CAR WITH OUT ANY PROBLEM AND MOVED IT BACK TO WERE IT WAS PARKED. THE CAR DROVE AND ACTED FINE, I EVEN HAD 2 OTHER PEOPLE ROCK THE CAR TO SEE IF WE COULD GET IT TO JUMP OUT OF GEAR AND IT WOULD NOT. I THEN CALLED A FORD DEAL WHERE I WAS TOLD "THATS NOT A PROBLEM, IF YOUR CAR GETS HIT IT CAN JUMP OUT OF PARK". BEING A POLICE OFFICER MY SELF FOR OVER 18 YEARS AND IN THAT TIME WITH ALL THE ACCDENTS I HAVE SEE I HAVE YET TO SEE ONE WHERE A CAR WITH A AUTOMATIC TRANSMISSION WAS HIT AND CAUSE IT TO COME OUT OF "PARK" EVEN WHEN IT WAS HIT AT OVER 50 MILES AN HOUR. MY CAR WAS HIT AT LESS THAN 1 MILE AN HOUR AND IT JUMPS OUT OF GEAR? BUT I REALLY CAN'T SAY IT JUMPED OUT OF GEAR SENCE IT WAS STILL IN PARK THE HOLE TIME IT WAS ROLLING DOWN HILL AND WAS FOUND IN "PARK" AFTER IT CAME TO A STOP. THIS IS A MAJOR SAFETY PROBLEM AND I THANK GOD MY CAR WAS NOT PARKED WHERE IT COULD OF ROLLED OUT INTO A MAJOR INTERSECTION AND CAUSE THE DEATH OF ONE OF MINE OR SOMEONE ELSES FAMILY MEMBER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892757July 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:MANUAL TRANSMISSION
AT 45MPH WHILE GOING UP HILL BRAKES AND CLUTCH WENT TO FLOOR, CAUSING DRIVER TO LOSE CONTROL. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562024July 12, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SEATS:FRONT ASSEMBLY:RECLINER, WHEELS:LUGS/NUTS/BOLTS/STUDS, POWER TRAIN:CLUTCH ASSEMBLY, STRUCTURE:FRAME AND MEMBERS
CONSUMER RECEIVED RECALLS, 00V303, 00V218, 00V418, RECALL REGARDING INJECTOR PRESSURE SWITCH, AND CLUTCH PEDAL RETURN SPRING AND CLUTCH MASTER CYLINDER, HOWEVER HAS NOT HAD ANY OF THEM COMPLETED, DEALER STATES THEY ARE WAITING FOR PARTS AND IT HAS BEEN OVER 6 MONTHS SINCE CONSUMER HAS HEARD FROM THE DEALER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892603July 12, 2001
SUSPENSION:FRONT:WHEEL BEARING, EXTERIOR LIGHTING:TURN SIGNAL, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, SEATS:FRONT ASSEMBLY:RECLINER, STRUCTURE:FRAME AND MEMBERS, SEAT BELTS:FRONT:ANCHORAGE, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION
WAS TRAVELING APPROXIMATELY 65MPH WHEN VEHICLE WENT OUT OF CONTROL. WHEELS HAD FELT WOBBLELY AND LOOSE. HAD TO SWERVE TO MISS SEVERAL VEHICLES. MANAGED TO GET OFF FREEWAY AND STOPPED VEHICLE. HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED BY MECHANIC WHEEL BEARINGS WENT OUT. DEALERSHIP HAS TO ORDER PARTS. VEHICLE WAS REPAIRED PREVIOUSLY UNDER RECALL.*AK SCREWS KEEP FALLING OUT OF SEAT BELT AND HAS HAPPENED TWO TIMES. DRIVERS SIDE SEAT LEVER KEEPS BREAKING AND HAS HAPPENED THREE TIMES. WINDSHIELD WIPERS FAILED WHILE DRIVING DURING A HEAVY RAIN STORM, RECEIVED RECALL TWO WEEKS LATER, 01V258, DEALER REPLACED WIPER MOTOR. TURN SIGNAL FAILED, DEALER REPLACED BULB. PROBLEMS WITH BRAKES, REAR DRUM ASSEMBLY BEARING WORE INTO WHEEL SPINDLE, FRONT BRAKE PADS REPLACED, FRONT ROTORS RESURFACED. CONSUMER FEELS EVERY BUMP IN THE ROAD. BEARINGS HAVE FAILED TWICE. SIDE MIRROR BROKE. A-PILLAR TRIM COMING LOOSE AFTER RECALL REPAIR 00S20. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892617July 12, 2001
SUSPENSION:FRONT
A CLUNKING WHEN APPLYING ACCELERATOR PEDAL FROM A STOP POSITION AND A GRINDING WHEN APPLYING BRAKES AT HIGHWAY SPEED. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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