Ford Focus Complaints

22,326 consumer complaints on file.

#564425February 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
FAULTY FRONT BRAKE CALIPERS CAUSED PADS TO WEAR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758463February 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS BEEN SLIPPING FOR LONG PERIOD OF TIME. CAR HAS BEEN TAKING TO DEALERSHIP SEVERAL TIMES, BUT TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION. THIS ALL HAPPENED DURING THE WARRANTY PERIOD. WARRANTY IS NOW OVER AND NOW THE TRANSMISSION HAS COMPLETLEY DIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004332February 21, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING 20-25 MPH AND MAKING A TURN, THERE WAS NO RESPONSE, CONSUMER IS ABLE TO TURN WHEEL 360 DEGREES. VEHICLE WAS TOWED TO DEALER, LOOSE NUT IN STEERING COLUMN WAS REPLACED. ON 11 FEB 2002 AT 20 MPH STEERING WAS UNRESPONSIVE AGAIN. VEHICLE STILL AT DEALERSHIP AT THIS TIME. 2 PIECE STEERING COLUMN HAD DISCONNECTED. DEALER CANNOT EXPLAIN WHY, DOES NOT KNOW HOW TO REMEDY IT. *AK THE MANUFACTURER STATED THAT THE PRESS FIT CONNECTION BETWEEN THE SHAFT AND THE JOINT FAILED DUE TO STEERING CLOUMN ASSEMBLY FAILURE. ALSO, STEERING COLUMN FOUND RETAIN NUT LOOSE CAUSING THE AIR BAG LIGHT TO ILL AND THE HORN INOPERATIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004256February 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKES ARE APPLIED A VERY LOUD SQUEAKING NOISE OCCURS, CAUSE UNKNOWN. DEALER HAS REPLACED BRAKES THREE TIMES WITHIN ONE YEAR. *AK THE CONSUMER STATED THAT TO CORRECT THE PROBLEM THE DEALER REPLACED THE FRONT BRAKE PADS AND MACHINED THE FRONT ROTORS. BUT THE PROBLEM STILL CONTINUED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004308February 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING BRAKES PEDAL IS HARD, AND STAYS UP. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564431February 19, 2002
AIR BAGS
CONSUMER STATED THAT THE AIR BAGS DEPLOYED DURING A REAR END ACCIDENT, INJURING THE DRIVER AND THE PASSENGER WHO SUSTAINED SEVERE FACE BURNS. ALSO, THE WINDSHIELD SHATTERED AND COVERED THE OCCUPANTS WITH GLASS. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#758351February 17, 2002
AIR BAGS
AIR BAGS FALSELY DEPLOYED IN A LESS THAN 10MPH COLLISION, WHERE THERE WAS NO DAMAGE TO EITHER CAR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#9003370February 15, 2002
TIRES:SIDEWALL
REAR TIRE SIDEWALL BLEWOUT CAUSING VEHICLE TO SPIN OUT OF CONTROL AT 360 DEGREES FOR THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005880February 15, 2002
SUSPENSION:FRONT:WHEEL BEARING
RECEIVED A RECALL LETTER OCTOBER 2000, RELATED TO THE INSUFFICIENT WHEEL BEARING CLAMP LOAD. THIS WOULD ALLOW THE LEFT REAR WHEEL AND DRUM ASSEMBLY TO SEPERATE FROM THE VEHICLE. PRIOR TO SEPERATION A LOUD GRINDING NOICE OR CLUCKING NOISE FROM THE REAR OF THE VEHICLE AND THE REAR WHEEL WOBBLING. SOME KIND OF DEFECT ON THE WHEEL BEARING BUT ON THE RIGHT REAR WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004135February 15, 2002
VEHICLE SPEED CONTROL
WHILE SHIFTING INTO DRIVE VEHICLE WILL ACCELERATE WITHOUT APPLYING ACCELERATING PEDAL. ALSO, VEHICLE CONSTANTLY STALLS. MECHANIC HAS INSPECTED VEHICLE, AND FOUND NO MALFUNCTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004091February 14, 2002
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING
WHILE DRIVING IN THE DARK DASHBOARD AND REAR LIGHTS WILL GO OFF WITHOUT A PRIOR WARNING, AND HEADLIGHTS WILL DI. HAD TAKEN VEHICLE TO DEALER AND THEY FOUND OUT THAT ELECTRICAL WIRING WAS CORRODED AND HAD TO BE REPLACED TO CORRECT THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004092February 14, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WILL CRACK TOO OFTEN. DEALER SAID THAT REASON FOR CRACKS WAS THE WEATHER THAT CAUSED. RUBBER TO CRACK BUT, THIS VEHICLE WAS PARKED IN AN INDOOR DRIVEWAY. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758210February 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, PARKING BRAKE:CONVENTIONAL, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE, UNKNOWN OR OTHER
PURCHASED CAR IN DECEMBER 2000 WITHIN DAYS BRAKES SQUEALING AND GRINDING..CALLED DEALER SAID TO LET WEAR IN..PROBLEM PERSISTED..ENGINE LIGHT CAME ON ..TOOK CAR TO NEAREST D DEALERSHIP..IN JANUARY 2001..BRAKES SHOES BACK AND PADS ON FRONT REPLACED. OXYGEN SENSOR, AND PARKING BRAKE REPLACED ..BRAKES STILL HAD PROBLEM ENGINE LIGHT STILL ON..TOOK TO DEALERSHIP WHERE PURCHASED..KEPT 12 DAYS..BRAKES ADJUSTED AND COMPUTOR AND IGNITION WERE REPLACED..LIGHT OFF..BRAKES STILL TROUBLE..TOOK BACK NUMEROUS TIMES..FOR CHECK-UPS..AT 16,000 TOLD BRAKES NEED TO BE REPLACED IN FRONT AND TIRES WHERE ALL WORN AWAY ON INSIDE OF TIRE..BALD!! ..MANUFACTOR AND DEALER WOULD NOT PAY FOR..REPLACED ALL FOUR TIRES, ALIGNMENT, AND NEW BRAKES PUT ON FRONT BRAKES..CAR STILL NOT RIGHT WITH BRAKES..SHAKING VIOLENTLY OF CAR WHILE BRAKING AT ANY SPEED. OR GOING DOWNHILL .TOOK BACK TO DEALERSHIP ROTORS WERE NO GOOD AS WELL AS FRONT BRAKES. THEY REPLACED..INNER TIRES ALREADY WEARING OUT...BRAKES STILL GIVING NOISE AND GRINDING..TOOK BACK WITHIN MONTH..THEY SAID FINE..TOOK BACK AGAIN WHEN OIL CHANGED..BRAKES WHERE SAID TO BE FINE..BRAKES NOISY AND GRINDING AS USUAL..3 WEEKS LATER BRAKES FAILED..HAD CAR TOWED TO DEALERSHIP....THEY STATE NEEDS NEW BRAKES ON FRONT AND BACKSHOES CRACKED AND NEED NEW ROTORS...THEY KEEP SAYING ITS THE WAY WE DRIVE CAR...NO WAY..NEVER HAD THIS MUCH PROBLEM WITH ANY BRAKES IN ANY CAR WE HAVE OWNED...CAR IS VERY UNSAFE AND MADE WITH INFERIOR PRODUCTS.. (TIRESIZE: 15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003959February 12, 2002
TIRES
VEHICLE HAS A KNOCKING NOISE COMING FROM REAR WHEEL. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003976February 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
STOPPING DISTANCE HAS INCREASED, AND BRAKE PADS ARE WEARING OUT AT ONLY 13000 MILES. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758115February 12, 2002
SUSPENSION:REAR
THIS CAR IN SNOWY/ICY CONDITIONS BECOMES IN SOME CASES NEARLY UNCONTROLABLE. IT CONSTANTLY SWAYS FROM SIDE TO SIDE AND THE BACK END TRIES TO COME AROUND. I LOVE THIS CAR ON THE DRY BUT IN THE SLICK CONDITIONS IS BECOMES THE WORST CAR I'VE EVER OWNED. THERE MUST BE SOMETHING FUNDAMENTALLY WRONG WITH IT. IT HAS BEEN THIS WAY SINCE NEW. I'VE HAD EVERYTHING CHECKED ON IT, INSTALLED NEW TIRES ETC. AND NOTHING SEEMS TO HELP. THIS IS SUPPOSE TO BE A LOW COST CAR FOR THE 1ST TIME CAR BYER BUT I'D NOT RECOMMEND IT TO ANYONE MUCH LESS AN ENEXPERENCED DRIVER. I WILL NOT LET MY 16 YEAR OLD DRIVE IT IF THE CONDITIONS ARE EVEN A LITTLE SLICK. IT CAN BE A TERRIFYING CAR TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758151February 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY CAR BEGAN HAVING PROBLEMS AT 2,500 MILES. I HAVE HAD IT 8 MONTHS AND IT HAS BROKEN DOWN 5 TIMES. THE CAR DIES WHILE DRIVING POSING A SERIOUS RISK OF CRASH, INJURY AND DEATH. THE DEFECT REMAINS UNRESOLVED. THERE IS NO WARNING THAT THE CAR IS ABOUT TO GO DEAD OTHER THAN SPUTTERING THEN DEAD. THE CAR HAS AN ERRATIC IDLE, DIES WHILE DRIVING AT ANY SPEED, DIES IN PARK, DIES AT STOP SIGNS AND AT RED LIGHTS. I HAVE FILED FORMAL COMPLAINTS TO MY DEALER PRIOR TO FILING HERE. NO ONE WILL HELP ME OR TAKE ME SERIOUSLY. PUT IT LIKE THIS, THE CAR CAN EITHER BE REPURCHASED AND FORD LOSE $17,000 OR ME AND MY CHILD GET KILLED AND MY HUSBAND SUE FORD FOR MILLIONS, AND HE WOULD WIN. I HAVE A SMALL CHILD AND I DON'T WANT HER TO BE HARMED OR MYSELF OR OTHER MOTORIST FOR THAT MATTER. I HAVE HAD MY CAR REPAIRED FOUR TIMES AND THIS TIME MAKES THE FIFTH. I FEAR FOR MY SAFETY AND WILL NO LONGER DRIVE THE CAR. I AM CURRENTLY PURSUING ACTION UNDER THE "LEMON LAW" RIGHTS. I HAVE READ OTHER COMPLAINTS WITH CARS JUST LIKE MINE. MY HEART DROPPED WHEN I SAW SO MANY OTHER PEOPLE HAVING THE SAME PROBLEM AS ME AND SAW THAT THEIR PROBLEM WAS GOING UNRESOLVED AS WELL. I PRAY THAT YOU WILL GIVE US ALL HELP. IT IS REDICLOUS THAT SOMEONE HAS TO GET SERIOUSLY INJURED OR KILLED BEFORE THE MOTOR COMPANIES WILL ADMIT THERE IS SOMETHING WRONG. I DON'T KNOW HOW THEY SLEEP AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003894February 11, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING BRAKES COMPLETEY FAILED AT 12000 MILES. ALSO, ROTORS HAD TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758013February 9, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FORD NEW ENGLAND REGIONAL SERVICE MANAGER ANDY GEORGESCU 508-490-6172 AND 781-431-1883 ACKNOWLEDGED THAT THE FORD MANUFACTURING PROCESS CAN CAUSE SLAG BUILD UP RESULTING IN DAMAGED FUEL PUMPS THAT CAUSES THE ENGINE TO STALL AT ANY TIME. THIS HAS CAUSED ONE ACCIDENT FOR ME AND NEARLY CAUSED OTHERS. THE FUEL PUMP HAS TO BE REPLACED AND THE SLAG REMOVED. NOTE: THE DATE OF THE ACCIDENT IN THIS REPORT IS APPROXIMATE. I WILL NEED TO VERIFY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#757888February 6, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:IGNITION, UNKNOWN OR OTHER
AVANCE TRAC CONTROL DOESN'T ENGAGE AND/OR MULFUNCTIONS-DISABLING IT TOTAL. MANY ELECT PROBLEMS. TWICE IT HAS SHUT DOWN ON INTERSTATE I40 AT RATE OF SPEED OF 50 AND 60 AND ONCE AT MAYBE 5 MPH IN THE DRIVEWAY. WHEN IT SHUTS DOWN THERE IS NO WARNING. OTHER PROBLEMS W/THIS CAR HAVE BEEN RADIO HAD TO BE REPLACED, FUEL PUMP MODULE, KEY GETS STUCK AND KEY WILLN'T TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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