Ford Focus Complaints

22,326 consumer complaints on file.

#8013367July 5, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES DON'T HOLD WHEN APPLIED, ALMOST CAUSING AN ACCIDENT. UNABLE TO STOP VEHICLE. HAD PART REPLACED SEVERAL TIME. ALSO, FRONT END SHAKES AND THERE IS A KNOCKING NOISE UNDER GAS PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763782July 3, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY WOULD NOT GO INTO THE SWITCH, WHEN IT FINALLY DID I WAS UNABLE TO TURN IT- THE TOW TRUCK DRIVER SAID HE'D SEEN SEVERSL OF THESE FOCUS' HAVING THIS PROBLEM- VEHICLE WAS TOWED TO DEALER ON SUNDAY- THEY WORKED ON IT MONDAY AND UNTIL 2 PM TUESDAY - CHARGED FULL COST FOR LABOR AND PART- THERE IS QUITE A HISTORY BEING BUILT IN YOUR FILES OF THIS PROBLEM. IN THE PAST THERE WOULD ALMOST NEVER BE A PROBLEM WITH KEYS NOT TURNING IN IGNITION SWITCHES. I WILL ALSO CONTACT FORD ABOUT THIS BUT WANTED TO GET THIS ONTO YOUR LIST FIRST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763783July 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
BRAKES & SWITCH DONE - 2 VIN'S- MANY REPORTS TO NHTSA - NO FORMS/RESPONSE OR ACTION. INOPERABLE.IMPOUNDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763788July 3, 2002
AIR BAGS:FRONTAL
PREVIOUS CRASHED WITH $7,000 EXTERIOR FRONT AND REAR DAMAGE - AIR BAGS DID NOT DEPLOY - THE AIRBAGS DEPLOYED ON A ROLL INTO ANOTHER VECHICLE CAUSING NO VEHICLE DAMAGE OTHER THAN THAT CREATED BY THE DEPLOYED AIRBAGS - IE FRONT WINDSHIELD WAS SHATTERED AND DRIVER SUSTAINED BURN ON LEFT FOREARM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013256July 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER STATES THE REAR BRAKE PADS ON THE VEHICLE FAILED WHILE THE CONSUMER WAS DRIVING, AFTER TAKING THE VEHICLE INTO THE DEALER THE DEALER NOTED THAT THE PADS HAD WOREN OUT TO FAST.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013284July 3, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATES WHILE DRIVING HEARD A LOUD SQUEALING NOISE, CONSUMER THEN DISCOVERED THAT THE TIE ROD BROKE OFF.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566413July 2, 2002
AIR BAGS
WHILE DRIVING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. UPON IMPACT THE AIR BAG DEPLOYED AND CAUGHT ON FIRE. THE CONSUMER SUFFERED SEVERE BURNS. (ATTORNEY FOR CLIENT, KEITH COUTURE, STATES NOT TO CONTACT CLIENT, ADDRESS AND PHONE ABOVE ARE THAT OF THE ATTORNEY). *YH
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#8013179July 2, 2002
EQUIPMENT:ELECTRICAL
CIGARETTE LIGHTER WOULD POP COMPLETELY OUT OF SOCKET ONTO FRONT SEAT/FLOOR OR ONTO REAR SEAT. VEHICLE BEEN TO DEALER ON FIVE OCCASIONS AND PROBLEM STILL OCCURRING. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013232July 2, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PARKING IGNITION SWITCH WILL LOCK UP BECAUSE KEY WILL NOT TURN VEHICLE ON, CAUSING VEHICLE TO BE TOWED. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763736July 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
THE VEHICLE ENGINE STALLS WITHOUT WARNING. THE INITIAL OCCURRENCE RESULTED IN MY WIFE CROSSING INTO THE LEFT LANE DUE TO HER INABLITY TO DRIVE OR BRAKE EFFECTIVELY WITHOUT THE POWER ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763756July 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE HAS BEEN BROUGHT TO FORD DEALER 4 TIMES FOR BRAKE PROBLEMS. THE FIST ONE AT 6,000 MILES AND ABOUT EVERY 6,500 MILES THEREAFTER. I AM SO TIRED OF HAVING TO HAVE THESE FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013125July 2, 2002
SUSPENSION
FRONT WHEELS SQUEAL WHEN EVER THE CONSUMER WILL START TO DRIVE FASTER THEN 30 MPH. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763690July 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
NO ACTUAL CRASH. TOOK CAR IN TO SERVICE A RECALL NOTICE FOR THE WIPER GEAR COVER, MECHANIC DISCOVERS THAT THE BRAKE PADS ARE WORN DOWN TO 1 MILLIMETER AND THE CAR IS TOO DANGEROUS TO DRIVE. HE ALSO SAYS THEY HAVE WORN DOWN BC THE CAR IS NOT BEING DRIVEN PROPERLY. THE VEHICLE IS ONLY A YEAR AND A HALF OLD AND ONLY HAS 14500 MILES ON IT, ITS NOT POSSIBLE THAT ITS NOT DRIVEN PROPERLY SINCE IT DOESN'T GET DRIVEN ENOUGH. I'VE RESEARCHED THIS ON A SITE CALLED WWW.FORDFOCUSBRAKEPROBLEMS.COM AND THERE ARE A NUMBER OF PEOPLE HAVING THE SAME PROBLEMS AT ABOUT THE SAME MILEAGE. FORD MUST BE INSTALLING SHODDY BRAKE SYSTES FOR THIS TO BE HAPPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763693July 1, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WHILE EXITING THE REAR SEAT, THE PASSENGER SEAT BACK RELEASE ASSEMBLY BROKE (PART NUMBER YS426161184AA). WHEN I EXAMINED THE BROKEN PART IT WAS OBVIOUS THAT THE CLEVIS HAD BROKEN FROM "METAL FATIGUE" FAILURE. I BROUGHT MY FOCUS INTO THE DEALER THE NEXT DAY. TO MY SURPRISE, I DISCOVERED THAT ANOTHER FORD FOCUS, SAME YEAR, SAME MODEL, HAD EXPERIENCED THE SAME FAILURE, SUGGESTING THAT THE CASTING / FORGING FOR THAT PART IS FAULTY. THE PARTS DEPARTMENT JUST RECEIVED THE PART TO REPAIR THE OTHER FOCUS. THE DEALERSHIP IS INVESTIGATING, FOR ME, THE MILAGE OF THE OTHER VEHICLE. I WILL UP DATE THIS REPORT WHEN THE MILAGE OF THE OTHER FOCUS IS KNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763696July 1, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
I CANNOT START MY 2000 FORD FOCUS BECAUSE THE IGNITION KEY WILL NOT TURN IN THE STEERING COLUMN - I CALLED THE DEALER WHERE I BOUGHT IT - THE SERVICE DEPARTMENT GAVE ME AN ESTIMATE OF $350 OVER THE PHONE AND SAID TO SAVE THE RECEIPT SINCE THIS MAY BECOME A RECALL - IN THE MEANTIME I AM UNABLE TO USE THE VEHICLE TO DRIVE TO WORK UNTIL I CAN COME UP WITH AT LEAST $350.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763705July 1, 2002
POWER TRAIN:AXLE ASSEMBLY
TOLD WALDORF FORD THAT THE CAR WAS LEANING WAS TOLD THIS IS NORMAL. WENT OUT OF TOWN AND A FAMILY MEMBER LOOKED AT IT AND SAID, "DID YOU KNOW YOUR REAR AXLE IS BENT AND THE WHEELS ARE BRRING INWARD." I TOLD THEM WHAT WE WERE TOLD, THEY SAID WE NEED TO TAKE IT BACK & HAVE FORD FIX IT. FORD REFUSES TO TAKE OUR CALLS TO MAKE APPOINTMENT TO FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763724July 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS IS THE SECOND TIME THE DEALER IS CHARGING ME FOR THE EXACT SAME PROBLEM. I ALMOST KILLED MYSELF AND MY GIRLFRIEND ON THE FREEWAY. THE BRAKES STARTING MAKING THIS SUDDEN GRINDING NOISE AND WERE NO LONGER EFFECTIVE, I HAD TO USE THE HAND BRAKE AND ENGINE BRAKE TO GET OUT OF IT WITHOUT HITTING ANYBODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013109July 1, 2002
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, STRUCTURE:BODY, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:IGNITION
AT NO PARTICULAR SPEED, VEHICLE JERKS HARD AND STALLS. CONSUMER HAD VEHICLE CHECKED AND REPAIRED BY DEALER WITH NO RESOLUTION.*AKTHE DEALER IS HAVING CONSUMER TO MONITOR THE VEHICLE WHEN IT STARTS FAILING, BY PUSHING A BUTTON. THIS IS SUPPOSED TO PINPOINT WHERE THE PROBLEM IS OCCURING. THE VEHICLE WAS DOWNSHIFTING WHILE IN MOTION, THE SENDING UNIT WAS REPLACED. ALSO THE JERKING AND STALLING WERE CAUSED BY AN ERRATIC FUEL PUMP DRIVER MODULE. THIS MODULE HAS ALSO BEEN REPLACED. THE IGNITION LOCK WAS REPLACED, THERE WAS A CLUNKING NOISE PRESENT IN THE DOOR ASSEMBLY WHICH WAS REPAIRED, THE WHEEL WAS OUT OF ALIGNMENT SO DEALER ADJUSTED THE UPPER BALL JOINT, AND THE SUN VISOR WAS BROKEN WHICH WAS ALSO REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763654June 30, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS VEHICLE HAS HESITATED/STALLED AT VARIOUS SPEEDS SINCE NEW. FINALLY IN MAY, 2002, THE ENGINE QUIT WHILE MY WIFE WAS IN TRAFFIC ON A TWO LANE HIGHWAY, WITH NO SHOULDERS. THE DEALER REPLACED THE FUEL PUMP. IN LESS THAN A WEEK THE ENGINE HESITATED AGAIN, AND HAS DONE SO SEVERAL TIMES. THE DEALER STATES THEY CAN FIND NOTHING ELSE WRONG. AFTER LOOKING OVER THE NUMBER OF SIMILAR COMPLAINTS ON THE NHTSA WEBSITE, I FIND IT DIFFICULT TO BELIEVE NOTHING HAS BEEN DONE TO ADDRESS THIS ISSUE. SINCE OUR WARRANTY WILL BE UP IN A FEW MONTHS, I GUESS THIS IS WHAT THEY ARE WAITING FOR. WHY ARE YOU WAITING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763631June 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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