Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10422712August 31, 2011
VEHICLE SPEED CONTROL
I UNFORTUNATELY OWN A 05 FORD FIVE HUNDRED WITH 95,784 MILES ON IT. THE PROBLEM STARTED HAPPENING ABOUT A YEAR AGO AND AT FIRST I THOUGHT THAT IT WAS MY FOOT HITTING THE GAS WHEN I PUT MY FOOT ON THE BRAKE. THEN I NOTICED WHEN I WOULD BUT IT IN GEAR IT WOULD TRY TO TAKE OFF ON IT'S OWN. I FINALLY HAD ENOUGH JUST LAST NIGHT I WAS IN A DRIVE THRU LINE AND I PUT IT IN DRIVE FROM NEUTRAL AND I CAME INCHES FROM REAR ENDED THE PERSON IN FRONT OF ME. TODAY I'M TAKING IT TO THE DEALERSHIP TO GET FIXED HOPEFULLY. NOT LOOKING FORWARD TO PAYING A $1000 DOLLARS FOR A COMMON PROBLEM. WELL FORD YOU LOST ME AS A BUYER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422693August 30, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
2007 FORD FIVE HUNDRED, IN JULY/AUGUST OF 2010, AT AROUND 70,000 MILES, BEGAN TO HAVE IRREGULAR ACCELERATION AND WOULD LUNGE FORWARD WHILE BRAKING OR AT A COMPLETE STOP WITH BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR BOARD. HAD THE DEALERSHIP RUN THE DIAGNOSIS, WAS TOLD IT WAS THE THROTTLE BODY AND IT NEEDED REPLACING. HAD THE REPAIR WORK DONE AT THE DEALERSHIP ON AUGUST 12, 2010. ON AUGUST 30, 2011, TOOK MY CAR BACK TO THE DEALERSHIP AFTER HAVING THE SAME PROBLEM REPEAT, ONLY MORE AGGRESSIVE FROM THE FIRST INCIDENT JUST TWO DAYS AGO, EVEN AS I PULLED INTO THE DEALERSHIPS SERVICE PARKING SPACE. WAS TOLD THEY WILL HAVE TO DIAGNOSIS THE PROBLEM AGAIN, NOTHING IS UNDER WARRANTY. I AM JUST OVER THE 12 MONTHS, AND AT ABOUT 30,000 MILES AFTER THE REPAIR WAS DONE LAST YEAR. WARRANTY OR NOT, THIS REPAIR SHOULD HAVE LASTED THE LIFE OF THE CAR OR AT LEAST ANOTHER 70,000 MILES, NOT 30,000. I DIDN'T HAVE THE DEALERSHIP KEEP THE OLD THROTTLE BODY. THE WARRANTY COMPANY HAD TOLD ME LAST YEAR THAT THE PART, THE THROTTLE BODY WAS ON BACK ORDER, BUT THE DEALERSHIP HAD NO PROBLEM GETTING THE PART, SUPPOSEDLY. I'M CONCERNED THE PART WASN'T REPLACED, BUT I HAVE NO EVIDENCE OF SUCH. I HAVE NOTICED EACH TIME, THE PROBLEM IS WORSE AFTER I HAVE THE CAR IDLING FOR A TIME BEFORE PUTTING IN GEAR, REVERSE OR DRIVE. REPAIR ORDER DETAIL - INTERNAL COPY READS "INSPECTED AND TESTED VEHICLE FOR ACCELERATING WITHOUT A COMMAND. RAN SELF TEST TO RETRIEVE PASS CODES. INSTALLED MONITOR AND FUEL PRESSURE GAUGE TO ROAD TEST. TESTING RESULTED FINDING THE THROTTLE MOTOR BINDING INTERMEDIATELY. THE THROTTLE BODY WAS REMOVED TO INSPECT AND REPLACE. THE PROCESSOR WAS REPROGRAMMED AND RETESTED TO VERIFY OPERATION." I HAD TO PAY FOR FUEL INJECTION SERVICE, REPLACE FUEL FILTER, WHICH I WAS TOLD I NEEDED TO HAVE DONE WITH THE REPAIR/REPLACEMENT OF THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422700August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS CAR IS SCARING ME AND ANYONE ELSE THAT HAS TO MOVE IT IN OR OUT OF A PARKING SPACE OR WHEN APPROACHING A LIGHT OR STOP SIGN. IT LUNGES FORWARD WHEN PUTTING IT IN ANY GEAR AND WHEN AT A STOP. THIS HAS BEEN HAPPENING FOR OVER A YEAR. I AM SO AFRAID SOMEONE IS GOING TO GET HIT OR PROPERTY DAMAGE WILL OCCUR. YOUR FOOT CAN BE PRESSED ON THE BRAKE AND IT STILL LUNGES FORWARDS OR BACKWARDS. THIS PROBLEM STARTED AT 38,000 AND IS GETTING INCREASINGLY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422473August 29, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY SURGED BACKWARD AND CRASHED INTO A WALL. THE CONTACT ALSO STATED THAT THE VEHICLE AND THE WALL DID NOT SUFFER MUCH DAMAGE FROM THE CRASH. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE THROTTLE BODY. THE CONTACT ALSO STATED THAT DEFECTIVE THROTTLE BODIES WERE A KNOWN ISSUE AMONG THIS YEAR, MAKE, AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10423383August 27, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
5/20-7/18/11 CAR ACCELERATED QUICKLY AND LURCHED BACKWARD WITH BRAKE ON WHILE BACKING OUT OF PARKING SPACE; WRENCH LIGHT CAME ON. ERROR CODES WERE FOR ALTERNATIVE FUEL CONTROL MODULE AND THROTTLE ACTUATOR CONTROL SYSTEM. SOMETIMES CAR LURCHED FORWARD WHILE BRAKING, ENGINE REVVED, CAR SHUDDERED, AND WRENCH AND/OR CHECK ENGINE LIGHT CAME ON. STARTED HAPPENING ALMOST DAILY. VERY SCARY AND UNPREDICTABLE. MASS AIR FLOW SENSOR AND EGR VALVE WERE REPLACED. HAD SAME ISSUES 2 DAYS LATER. THROTTLE BODY AND VACUUM HOSES WERE REPLACED. CONTACTED FORD AND THEY REFUSED TO COVER PARTS AND LABOR BECAUSE CAR WAS NO LONGER UNDER WARRANTY. LAST REPAIR WAS DONE 30 DAYS AGO AND I'VE HAD NO MORE PROBLEMS, BUT IT COST ME $1600 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421233August 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH HER FOOT ON THE BRAKES, THERE WAS AN INCREASE IN ENGINE RPMS AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED A TOTAL OF THREE TIMES PRIOR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420931August 22, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE REVERSING FROM A PARKING SPACE. THE VEHICLE ACCELERATED OVER A CURVE AND CRASHED INTO A FENCE, FRACTURING THE OIL PAN. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE CONTACT HAD TO SHIFT INTO PARK IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPDATED 11/03/11*LJ UPDATED 11/30/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10420841August 21, 2011
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2005 FORD 500. THE CAR HAS STARTED LURCHING FORWARD ON ITS OWN. I HAVE BEEN READING FORUMS AND HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEMS. THEY SAY IT IS THE THROTTLE BODY. FORD SHOULD HAVE A RECALL ON THE 500 .THE FORD FREESTYLE IS HAVING THE SAME PROBLEM. DO PEOPLE HAVE TO DIE OR BE RUN OVER BEFORE SOMETHING IS DONE. IT IS EXTREMELY SCARY WHEN MY CAR LURCHES FORWARD ON ITS OWN. HELP, PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420853August 21, 2011
FUEL SYSTEM, GASOLINE
VEHICLE GOES INTO FAIL SAFE MODE AND LURCHES VIOLENTLY IN FORWARD AND REVERSE WITHOUT TOUCHING THE GAS PEDAL. STARTED AT 45,000 MILES INFREQUENTLY AND NOW OCCURS ABOUT 3 TIME A MONTH. I AM GOING TO REPLACE THE THROTTLE BODY TO SEE IF IT CORRECTS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419614August 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I HAVE A 2007 FORD 500 THAT STARTED SURGING FORWARD AND BACKWARD. I TOOK THE CAR AND MY EXTENDED WARRANTY TO A FORD DEALERSHIP ONLY TO LEARN THAT THE DEALER THAT I BOUGHT THE CAR FROM HAD BACK-DATED MY WARRANTY TO THE TIME THE CAR WAS PUT IN SERVICE. (I HAD PURCHASED THE CAR AS A "PROGRAM" CAR.) MY WARRANTY HAD RUN OUT ACCORDING TO THEM 6 DAYS BEFORE I TOOK IT TO THE DEALERSHIP. I WROTE A LETTER TO FORD AND THEY REFUSED TO HONOR IT EVEN THOUGH I THOUGHT I HAD PURCHASED A 5 YEAR, 100,000 MILE WARRANTY. THE CAR IS STILL SURGING FORWARD AND BACKWARD AND FORD REFUSES TO DO ANYTHING. I WILL NEVER PURCHASE ANOTHER FORD PRODUCT. I HAVE OWNED LINCOLNS AND FORDS ALL OF MY LIFE AND I WILL NEVER GET ANOTHER ONE. I CANNOT BELIEVE FORD REFUSES TO TAKE CARE OF THEIR CUSTOMERS. THIS IS OBVIOUSLY A SAFETY HAZARD THAT FORD NEEDS TO REPAIR. SEEING ALL OF THE COMPLAINTS THAT PEOPLE HAVE SENT IN, FORD KNOWS THAT THEY ARE IN THE WRONG AND STILL THEY DO NOTHING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419482August 15, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED WHEN STARTING THE VEHICLE AND SHIFTING IN REVERSE, THE VEHICLE WOULD ACCELERATE UNCONTROLLABLY IF THE BRAKES WERE NOT DEPRESSED. THE DEALER WAS NOTIFIED REGARDING THE FAILURE AND STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419561August 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR ACCELERATES BY ITSELF AND TRANSMISSION IS NOT PERFORMING CORRECTLY AS IT DOES NOT ACCELERATE AFTER BRAKING AFTER THE TRANSMISSION WARMS UP , THEY SAID IT WAS THROTTLEBODY BUT REPLACED THAT AND TRANS FLUID BUT STILL HAVE SAME TROUBLE AFTER ABOUT 30 MILES OF DRIVING . THIS COULD GET PEOPLE KILLED AND IT SHOULD BE RECALLED NO IFS ANDS OR BUTS ABOUT IT !!!!!! FORD TAKE CARE OF YOUR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418541August 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN THE HEAT INDEX WAS ABOVE 80 DEGREES, THE CHECK TRANSMISSION AND WRENCH SYMBOLS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. AS A RESULT, THE ENGINE WOULD LOSE SOME OF ITS POWER WHENEVER THE CONTACT DECELERATED. THE CONTACT WOULD SHUT THE VEHICLE OFF AND UPON RESTART IT WOULD OPERATE AS NORMAL, BUT THE WARNING LIGHTS WOULD CONTINUE TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE VALVE BODY WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417532August 10, 2011
VEHICLE SPEED CONTROL
2007 FORD FIVE HUNDRED. CONSUMER STATES POWER TRAIN SURGE *TGW THE DEALER INFORMED THE CONSUMER THERE WAS NO FACTORY DEFECT WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418418August 10, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY ACCELERATE WITHOUT WARNING. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 44,000. PROBLEM GOT WORSE INCLUDE ACCELERATION IN REVERSE AS WELL AS FORWARD. REPLACED THROTTLE BODY AND ACCELERATOR MODULE PROBLEM SOLVED. UPDATED 11/16/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418475August 10, 2011
ENGINE AND ENGINE COOLING:ENGINE
OUR 2007 FORD 500 CURRENTLY HAS 63,000 MILES ON IT. AT ABOUT 53,000 MILES WE STARTED TO SEE A RANDOM "SURGE" OF THE THROTTLE WHEN WE WERE SHIFTING THE CAR FROM PARK TO REVERSE OR FROM REVERSE TO DRIVE. IT HAS CONTINUED TO GET PROGRESSIVELY WORSE, NOW OCCURRING ALMOST EVERY TIME WE SHIFT THE CAR FROM THE POSITIONS NOTED ABOVE. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO ADDRESS. FROM ALL OF THE ONLINE FORUMS, THIS BEHAVIOR IS NOT ISOLATED TO JUST ONE CAR//ONE OWNER BUT RATHER SEEMS TO BE A COMMON PROBLEM. ALSO, ON A SEPARATE NOTE, OUR AC FAILED AT 63,000 MILES, THE COMPRESSOR NEEDING REPLACEMENT. ALTHOUGH THIS IS NOT A SAFETY ISSUE, AGAIN THIS SEEMS TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418240August 9, 2011
EQUIPMENT
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING VARIOUS SPEEDS WITH THE AIR CONDITIONER IN ACTIVATION WHEN WARM AIR BEGAN EMITTING THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE SIMILAR FAILURE AND REPAIRED. THE FAILURE CONTINUED AFTER THE REPAIRS WERE PERFORMED. MOST RECENTLY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE AIR COMPRESSOR WAS BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418290August 9, 2011
UNKNOWN OR OTHER
DEAR SIRS: MY 2006 FORD 500 HAS A VERY DANGEROUS DEFECT THAT HAS BEEN HAPPENING FOR OVER A YEAR. I HAVE COMPLAINED ABOUT IT SEVERAL TIMES TO THE FORD DEALER, BUT THE CAR WON'T MESS UP WHEN THE DEALER CHECKS IT OUT. TODAY MY WIFE STARTED THE CAR, PLACED HER FOOT ON THE BRAKE & SHIFTED THE CAR INTO REVERSE. BEFORE SHE HAD TIME TO REMOVE HER FOOT FROM THE BRAKE PEDAL, THE ENGINE SPED UP & THE CAR TRIED TO MOVE BACKWARD. IT'S A GOOD THING SHE HAD HER FOOT ON THE BRAKE. THE EXACT SAME THING HAS HAPPENED BEFORE IN FORWARD GEAR. I WAS IN THE CAR BESIDE HER & I WITNESSED HER FOOT ON THE BRAKE WHEN THE CAR TRIED,ON IT'S OWN TO TAKE OFF. IT'S A SCARY SITUATION & I NEED SOME HELP TO RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418828August 8, 2011
UNKNOWN OR OTHER
VEHICLE WILL INTERMITTENTLY STALL WHEN ACCELERATING FROM A STOP. THE VEHICLE HAS STALLED NUMEROUS TIMES IN THE MIDDLE OF EXECUTING A TURN, LEAVING THE VEHICLE AND OCCUPANTS IN A DANGEROUS SITUATION. A FORD DEALERSHIP DIAGNOSED THE PROBLEM AS BEING THE THROTTLE BODY, HOWEVER, AFTER REPLACING THE VERY EXPENSIVE THROTTLE BODY, THE PROBLEM PERSISTS. A NON-FORD MECHANIC IS NOW SAYING IT IS MORE LIKELY LOOSE WIRING AND IS WORKING TO DIAGNOSE THE EXACT WIRING ISSUE CAUSING THE PROBLEM. THERE SEEM TO BE MANY PEOPLE ONLINE WITH THE SAME STALLING ISSUE. IN ADDITION TO THE STALLING, THE VEHICLE HAS ALSO BEEN SURGING SPORADICALLY. IT SURGES FORWARD (OR BACKWARD) WITHOUT THE ACCELERATOR BEING PRESSED. IT APPEARS THAT MY VEHICLE IS NOT THE ONLY ONE AFFECTED BY THIS PROBLEM. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THE PRECARIOUS POSITION THEY ARE PUTTING VEHICLE OWNERS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418003August 8, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE AND BACKWARD WHILE IN REVERSE, WHETHER A FOOT WAS ON OR OFF THE BRAKE PEDAL. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,700 AND THE CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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