Ford F-550 Complaints

561 consumer complaints on file.

#11462602April 28, 2022
ENGINE
The contact owns a 2012 Ford F-550. The contact stated that while driving at approximately 15 MPH, the vehicle stalled without warning. The contact made multiple attempts to restart the vehicle; however, the vehicle repeatedly failed to start up. Due to the failure, the contact called the dealer and had the vehicle towed there for an inspection. The contact then called an independent mechanic who informed him that based on what he described; his vehicle had experienced engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 35,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433239September 16, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
While driving down the road at approximately 45 mph, under normal conditions, with no warning indicators the low fuel pressure light came on. When the driver stopped the vehicle he lost all power and observed smoke emanating from the underside and hood of the vehicle. Prior to him exiting the vehicle he observed flames shooting out from under the console towards his feet. Upon exiting the vehicle I saw flames under the hood of the vehicle and utilized his supplied fire extinguisher to attempt to put the fire out. This was futile and to our benefit he had a pressure washer and 119 gallons of water that he was able to put into action to subdue the fire. Noting that the drivers side front fender melted off and a hole melted in the drivers side hood from the fire. The entire engine compartment was burned as well as melted components and plastic in the passenger compartment of the vehicle from the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11427915August 5, 2021
ELECTRICAL SYSTEM
The contact owns a 2007 Ford F-550. The contact stated while driving 50 mph, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact veered to the side of the roadway and was able to restart the vehicle. The contact stated that the failure recurred the same day while pulling to a parking lot. The contact contacted the manufacturer of the battery control circuit who instructed the contact to do a jumper wire to bypass the vehicle issue. The contact stated that the issue was resolved. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact contacted the manufacturer to advise that the recall repair for NHTSA Campaign Number: 13V265000 (Electrical System) was not completed effectively however, the manufacturer informed the contact that the dealer needed to verify the information. The dealer was made aware of the failure and informed the contact they could not assist. The approximate failure mileage was 45,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427133July 30, 2021
STEERING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2000 Ford F-550. The contact stated while driving 30 mph, the power steering and brake lines were leaking causing the brakes and steering to become inoperable. The contact pulled over and topped off the power steering fluid reservoir and drove to the residence. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425632July 20, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Unknown issue causes the fuse box to over heat melting the harness and fuse box killing the fule pump and engine. Truck turned of and immediately restarted on the highway
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422616June 28, 2021
WHEELS
National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's certification label required by 49 CFR part 567. 567.77 requires any alterer of the vehicle to continue conformity with these requirements and assumes legal liability for certification under the Safety Act. The Siberian RV (see pic) is a customized off-road expedition vehicle manufactured by ProVan Industries, West Columbia South Carolina. They utilize a Ford F550 Super Duty 4x4 as the chassis and customize the RV to travel into off-grid extreme environments and road conditions. ProVan alters the standard Ford F550 dual rear wheel to a single rear wheel. The altered Certification Label affixed to the vehicle (see pic) establishes the rear axle GAWR at 14,706 pounds. The Tire/Wheel (Rim) assembly chosen by ProVan as their alteration is listed as a TOYO M608Z 285/70R 19.5" on a Hutchinson Beadlock Wheel. ProVan neglected to list the capacity of this tire on the Certification Label, instead filling "X" in this spot (VIOLATION). TOYO Inflation Chart determines the MAX load capacity of this tire to be 6395# at 125 psi MAX inflation (see chart). The Hutchinson Wheel has a stamped MAX inflation capacity of 120psi which lowers the load capacity of the tires to 6185# per tire. Either way the sum of the maximum capacity of the tires is either 12,790# or 12,270#. The tires are far short of the 14,706# rear axle GAWR required by the Safety Act. At 22,500 miles and roughly 50% tread wear the rear tire sidewalls developed a split in the bead seam near the rim (see pics). This unsafe tire condition was noticed and immediately pulled out of service. TOYO states this is an overload situation. ProVan refuses to take responsibility for their defective design in violation of the Safety Act. PLEASE HELP Consumer stated rear tire blewout on July 29t
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421714June 21, 2021
TIRES, TIRES:BEAD, TIRES:SIDEWALL
National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's certification label required by 49 CFR part 567. 567.77 requires any alterer of the vehicle to continue conformity with these requirements and assumes legal liability for certification under the Safety Act. The Siberian RV (see pic) is a customized off-road expedition vehicle manufactured by ProVan Industries, West Columbia South Carolina. They utilize a Ford F550 Super Duty 4x4 as the chassis and customize the RV to travel into off-grid extreme environments and road conditions. Provan alters the standard Ford F550 dual rear wheel to a single rear wheel The altered Certification Label affixed to the vehicle (see pic) establishes the rear axle GAWR at 14,706 pounds. The Tire/Wheel (Rim) assembly chosen by Provan as their alteration is listed as a TOYO M608Z 285/70R 19.5" on a Hutchinson Beadlock Wheel. ProVan neglected to list the capacity of this tire on the Certification Label, instead filling "X" in this spot (VIOLATION). TOYO Inflation Chart determines the MAX load capacity of this tire to be 6395# at 125 MAX Inflation (see chart). The Hutchinson Wheel has a stamped MAX inflation capacity of 120psi which lowers the load capacity of the tires to 6185# per tire. Either way the sum of the maximum capacity of the tires is either 12,790# or 12,270# safely. The tires are far short of the 14,706# required by the Safety Act. At 22,500 miles and roughly 50% tread wear the rear tire sidewalls developed a split in the bead seam near the rim (see pics). This unsafe tire condition was noticed and immediately pulled out of service. Toyo states this is an overload condition. ProVan refuses to take responsibility for their defective design in violation of the Safety Act. Please Help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415570May 7, 2021
ENGINE
TL* THE CONTACT OWNED A 2007 FORD F-550. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE PARK POSITION AND WITH THE ENGINE IDLING SUDDENLY FLAMES WERE PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED. A REPORT WAS TAKEN BY THE SHERIFF'S DEPUTY. THE OWNER, A FIRE DEPARTMENT DIRECTOR, DETERMINED THAT THE FIRE WAS CAUSED BY A FAULTY ENGINE TURBO CHARGER. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 6,000. THE CONSUMER STATED 2007 BRUSH TRUCK IS GOING BACK TO WEIS FIRE SAFTEY IN KANSAS FOR A REBUILD. THE CONSUMER STATED THE INSURANCE COMPANY DEEMED THE TURBO CHARGER AS THE CAUSE OF THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11413180April 21, 2021
SERVICE BRAKES
ELECTRONIC STABILITY CONTROL (ESC) LIGHT CAME ON AND STAYED ON DURING NORMAL, STRAIGHT AND LEVEL HIGHWAY DRIVING AT 60 MPH, INDICATING AN ESC SYSTEM MALFUNCTION. THE LIGHT CAME ON AFTER ABOUT 20 MILES OF HIGHWAY DRIVING AND REMAINED ON FOR THE REMAINING 12 MILES OF MY JOURNEY. AFTER BEING PARKED OVERNIGHT THE ESC LIGHT OPERATED NORMALLY WHEN THE ENGINE WAS RESTARTED WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403467March 17, 2021
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2018 FORD F-550. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHCILE STARTED TO SHAKE VIOLENTLY FROM FRONT END OF VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HEARTLAND FORD (5979 WEST, US HWY 136, COVINGTON, IN 47932, (765)793-2233) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING DAMPER, 3 BALL JOINTS, AND TRACK BAR TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO LAFAYETTE FORD (2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-9444) BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. ## VIN PASSED ## FORD F550 2018 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398024February 26, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I'M REPORTING A SERIOUS PROBLEM THAT MY 2015 FORD F550 WAS JUST DIAGNOSED WIT. THE DEALER IS ASKING $15,800 TO REPAIR IT. THE FUEL SYSTEM, IS CONTAMINATED, IS HAS A LOT OF OXIDATION, THE FIX INCLUDES REPLACING THE ENTIRE FUEL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395312February 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2015 FORD F550 V10 GAS MOTOR, THE ENGINE BLOCK HEATER SHORTED OUT AND CAUGHT FIRE. LUCKILY ONLY THE LICENSE PLATE AND AN EXTENSION CORD WERE DAMAGED AS WELL AS THE BLOCK HEATER ITSELF. CONTACTED THE TRUCK DEALER AND FORD FLEET, AND NO ONE CARES. VEHICLE WAS PARKED. I JUST HAPPENED TO WALK PAST AND HEARD THE CRACKLING NOISE. SUPER HOT, VERY LUCKY TO JUST BE THERE AT THAT MOMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11394818February 5, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2017 FORD F-550. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE FAILED TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FREEWAY FORD TRUCK SALES (8445 45TH ST, LYONS, IL 60534, (708) 442-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388990January 20, 2021
STEERING
TL* THE CONTACT OWNS A 2018 FORD F-550. THE CONTACT STATED THAT WHEN DRIVING THEIR VEHICLE, THE VEHICLE WOULD VEER LEFT OR RIGHT ON IT'S OWN WITHOUT WARNING. THE VEHICLE'S STEERING WOULD NOT BE ABLE TO STRAIGHTEN ITSELF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (DORSCH FORD LINCOLN KIA 2641 EATON RD, GREEN BAY, WI 54311; (920) 469-3000) WHO REPLACED THE STEERING BOX, A FEW TIE RODS, AND A FEW WHEEL ALIGNMENTS. THE FAILURE STILL PERSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. ## VIN PASSED ## 2018 FORD F550 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387852January 13, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
TRUCK WILL SHAKE UNCONTROLLABLY AT HIGHWAY SPEEDS. WE HAVE HAD THE FRONT END/DRIVE SHAFT/NEW TIRES/WHEELS EITHER REPLACED OR GONE THROUGH. NOTHING HAS IMPROVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362983October 6, 2020
SUSPENSION
FRONT END VIOLENTLY SHAKES ON VEHICLE ABOVE 45MPH CITY AND HIGHWAY DRIVING. BEEN TO DEALER 2X FOR ISSUE WITH NO RESOLVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359863September 18, 2020
POWER TRAIN
TRANSMISSION DOWN SHIFTS TO LOW GEAR WHILE DRIVING AT HIGH SPEEDS ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355568September 17, 2020
WHEELS
PURCHASED NEW F550 2016 HAD 6736 MILES ON TRUCK AND ALUMINUM WHEELS STARTED TO BUBBLE AND CRACK,FORD AGREED TO REPLACE ALL 4 WHEELS,3215 MILES AND THE WHEELS ARE DOING THE SAME THING,THIS TRUCK HAS NEVER BEEN DRIVEN IN THE WINTER AND BARELY IN THE RAIN,THESE WHEELS SHOULD ALL BE RECALLED FOR SAFETY CONCERNS BECAUSE SOONER OR LATER THEY WILL COME APART ON HIGHWAY AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354215September 10, 2020
ENGINE
WHILE DRIVING VEHICLE ON TRAIL IT WAS NOTICED THAT SMOKE AND FIRE WERE COMING FROM THE UNDERCARRIAGE. DRIVER ATTEMPTED TO PUT THE FIRE OUT WITH THE VEHICLE SUPPLIED FIRE EXTINGUISHER. AFTER THE EXTINGUISHER RAN OUT THE VEHICLE FIRE ACCELERATED AND TOTALLY ENGULFED THE VEHICLE.*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11324584May 14, 2020
AIR BAGS, STRUCTURE:BODY
TRUCK WAS IN MOTION AND WAS IN SERIOUS IMPACT WITH A TREE AFTER IT WENT DOWN A STEEP EMBANKMENT OFF A RURAL SECTION OF HIGHWAY 4 NEAR STOCKTON CALIFORNIA.*DT*JB *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

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