Ford F-250 Complaints (2023)

44 consumer complaints on file.

#11773181October 23, 2026
STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2023 Ford F-250 SD. The contact stated that the vehicle was parked, and while inspecting under the hood, the contact became aware that there was battery fluid leaking from the top of the battery. The vehicle was taken to the dealer where the battery was replaced; however, the failure reoccurred. The vehicle was taken to the dealer, and the battery was replaced a second time. Additionally, while driving at an undisclosed speed, the contact noticed an abnormal sound coming from the steering column. The contact referenced an undisclosed Technical Service Bulletin with a similar failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741744June 3, 2026
STEERING
I bought this truck and its got 50000 miles on it and it has a clunking noise c coming from the steering shaft took it to ford to have trailer module recall fixed and had them inspect the noise and they said the whole steering shaft needs replaced and I have co workers with f250s and they have the same noise... something comes apart in steering shaft could cause a wreck and even death... dealer said its a common issue in the f250s they replace the whole shaft to fix the issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734879April 30, 2026
UNKNOWN OR OTHER
My Ford brake malfunction when i was applied the brake while towing a UHaul trailer. It locked up and warning light showed up on the dashboard. The trailer got away from my truck, hit the rear of my truck and went on the other side of road and hit an oncoming car
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11725974March 20, 2026
SEAT BELTS
Rear passenger seatbelt came UNSECURED from the rear seat mounting bracket. Unknowingly ENDANGERED my child by becoming dislodged therefore leaving her WITHOUT any restraint mechanism in the event of a crash! The incident happened at evening after hours and NOT been reported to manufacturer, dealership, law enforcement, or any other as of present. There were no warning signs or indicators other than the safety belt just freely coming up into her hand when we parked and she unbuckled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719232February 19, 2026
FUEL SYSTEM, DIESEL
The contact owned a 2023 Ford F-250 Super Duty. The contact stated that while driving at 35 MPH, the engine seized. The contact was able to coast to the side of the road. The contact exited the vehicle and noticed flames were emitting from under the hood and wheel well. No warning lights were illuminated. The contact did not sustain any injuries. The police and fire department were called to the scene. The fire department extinguished the flames. The contact suspected that the fire started near the fuel pump. The vehicle was towed to a tow yard. The contact attempted to tow the vehicle out of the towing yard, and the towing company refused to release the vehicle to the contact. The manufacturer was notified of the fire and informed the contact that the vehicle was in their possession and was at an unknown location. The insurance company was notified about the fire. The contact stated that it was unclear if the vehicle was insured. The failure mileage was 44,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11717225February 11, 2026
ENGINE, POWER TRAIN
I was on an overpass in the left hand lane doing 40-45mpg getting ready to make a left hand turn on an expressway on ramp. I coasted for just a bit and applied the brakes gently, then a little more. The truck was not slowing down like it should have so I applied alot more brake pedal pressure and it slowed down some then it down shifted several times and the engine was roaring, I'm guessing around 3K rpms or more and pulling me forwards. I put as much pressure as I could on the brake pedal and got it down to 4-5 mph and then as it was almost at a stop, still with the motor roaring, I slammed it into park and turned the key off. The motor turned off thank goodness. I sat there for about 20 seconds or so, luckily no one was behind me, then I turned it on again and it was idling just fine. I crept through the intersection and proceeded down the on ramp at 10mph or so and pulled over. Turned it off again and called the wife and a few friends about it. It ran ok, albeit I was super cautious, to my destination 25 minutes on down the highway. Something freaked out big time in the computer. Had there been traffic or someone in front of me it would have lead to a serious crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706333December 20, 2025
UNKNOWN OR OTHER
SCREEN DASHBOARD ( INSTRUMENT CLUSTER) BLANK/BLACK AT STARTUP. OCCURRED DEC 20. DEALER CLOSED AND XMAS HOLIDAY CAUSED INABILTY TO MAKE APPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699987November 17, 2025
WHEELS
My complaint is with the OEM lug nuts applied on my 2023 Ford F250. I recently tried to check the tightness on my wheels lug nuts only to find out that the lug wrench provided with the vehicle when purchased new will not fit 90 percent of the lug nuts. Dealership has rotated tires at routeen intervals since purchased new in spring 2023. Service manager stated that his mechanics routeenly use the next larger socket to loosen and reapply nuts. They are a carbon steel with chrome cap. Evertime you use the wrong size socket you further distort the chrome cap. The caps are loose and swollen so I can not change out a flat without calling and waiting for roadside assistance. My vehicle is still well within the 36 month 36 thousand mile bumper to bumper warranty. Local service manager states that Ford will not warranty faulty lug nuts. It's a safety issue when the nuts are improperly torqued or over torqued because they are using the wrong size impact socket on an impact wrench. It's a safety issue if I get a flat in an area with no cell service, or stuck on the side of the highway and get rearended. Ford and it's dealerships are aware of the failure of these two piece lugnuts and recommend that I go buy single piece lug nuts from an after market manufacturer like Dorman. This is the second time I have been gooned by Ford on lug nuts, Walmart will refuse service if the required size socket cannot be applied to the lug nuts. Back in 2014 I needed two new tires on my 2010 F150 , local auto zone and they only had 8 nuts in stock but enough to do one flat tire, we were on vacation in Kentucky. Drove home with spare on, we live in Belvidere Illinois. These two piece lug nuts should be outlawed, and using the wrong size sockets should be some kind of code violation, and the correct final torque should be checked with an actual torque wrench, not a best guess setting with your battery impact wrench. My walmarts in Belvidere and Rockford Illinois follow these rules for good reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695603October 25, 2025
UNKNOWN OR OTHER
Other because it has to do with the stereo system. The BO Unleashed system. When starting the truck a loud deafening high pitched squeal is produced. My ears ring for 1 hour after this happens. Audio system will not operate at that point until the truck is turned off and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694567October 20, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
Speedometer not working correctly analog and digital do no match. Trailer brake and lighting module failure warnings displayed. Both have been looked at by Ford Dealership, twice. You don’t know what is true, you can’t rely on any warning lights as all have proven wrong. I am in the process of 3rd trip in tomorrow to leave the vehicle a few days since it has to be parked on the Ford lot and stored there in order to try to get another speedometer to install to see if it fixes the one problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694268October 18, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear back up camera screen is blue and doesn’t function. Was told by Ford it could be a software issue but isn’t part of the current recall of 2023 F250 super duty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687682September 16, 2025
SERVICE BRAKES, AIR BAGS, VEHICLE SPEED CONTROL
On September 16, 2025, while driving my 2023 Ford F-250 Super Duty at approximately 65 mph with cruise control engaged, I pressed the brake pedal to disengage cruise. The cruise control did not disengage. I pressed the brake pedal harder, but the truck did not slow down and maintained speed. There was no ABS activation sound or sensation, and no skid marks were left on the roadway. I struck the rear of a tractor trailer because the vehicle failed to slow down or cancel cruise control. In addition, the airbags did not deploy during the collision. This appears to be a failure of the brake pedal input/cruise disengagement system, braking system, and potentially the airbag system. This is a severe safety defect that could result in serious injury or death.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11677482July 31, 2025
STRUCTURE, EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated. Additionally, the infotainment system had defaulted to a factory setting independently, causing the Forward Collision Avoidance system and several other safety features to be deactivated. The contact stated that the failures were intermittent. The vehicle was taken to a local dealer however, the failures could not be duplicated. The vehicle was not repaired. The contact related the window failure to NHTSA Campaign Number: 23V507000 (Structure); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664943June 4, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION, ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
The contact owns a 2023 Ford F-250 SD. The contact had experienced several electrical failures with the vehicle and the vehicle had been back to the dealer for repairs for more than 70 days. The contact stated that the instrument cluster failed to properly illuminate, and it was difficult to see the information on the instrument cluster. The contact also stated that the front passenger’s side window failed to roll up in one motion. The contact stated that the window would stop halfway up and had to be rolled back down first and then another attempt had to be made to roll the window up for the window to operate as needed. Additionally, the back over prevention and trailer park assists system functions failed to operate as needed. The contact also stated that the back over prevention software failure of the TPASIN module caused the screen to intermittently display a distorted image, a blue screen, or displayed a solid black screen. The contact also stated that the powertrain axle assembly shaft was improperly heat treated during the manufacturing process. Additionally, the vehicle experienced failures with steering column, and the tailgate release function occasionally failed to operate as needed. The vehicle was taken to the local dealer on several occasions and remained with dealer often, for two to three weeks each time. The contact stated that the dealer attempted to assess a diagnostic fee even though the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure on several occasions however, the contact stated that the manufacturer failed to acknowledge the failures or take the vehicle back from when the vehicle was first purchased new. The approximate failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659164May 6, 2025
SUSPENSION, POWER TRAIN
When shifting into drive from reverse it will shift very hard into drive. This happens about 4 times a month and it is very forceful. Suspension is very ruff. Very different from other Ford trucks I driven. Rear suspension makes a noise going over bumps and dips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655548April 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM
As I was driving, the truck stopped running and then under the engine compartment it started on fire and fully engulfed the engine compartment in front half of the truck
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11654754April 15, 2025
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2023 Ford F-250 SD. The contact stated while driving 78 MPH, the vehicle was not aligned. The contact stated that while the brake pedal was depressed, the vehicle lunged forward and failed to stop intermittently. There were unknown warning lights illuminated, with a smell of smoke coming from the vehicle. On a separate occasion, the vehicle pointed to the left and accelerated independently. The vehicle was then taken to a dealer, but a diagnostic test was pending; however, the contact was informed that the drive line and the engine were rusty. The vehicle was taken to a different dealer, where the contact was informed that the failure was not the same. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649864March 22, 2025
SEAT BELTS, SEATS, AIR BAGS
I have a safety concern on my 2023 Ford 250 SuperDuty Pickup. The front passenger seatbelt indicator does not engage when a person sits in the seat. The other 4 seats (front driver & 3 back seats) in the vehicle engage as soon as a person sits in the seat showing the seat red in the on the dash until the seatbelt is engaged and then turns green with a check mark on it. When a person sits in the front passenger seat the seat does not light up on the dashboard like there is no one sitting in the seat. Once the seatbelt is clicked in, the seat then turns to green with a check mark and then if the seatbelt is unclicked the seat will turn red. I took the vehicle in to be looked at. The Ford Dealership put in a new part and it reacted the same way. They then said that they checked and the seat was working as designed and there was no issue. I asked them to confirm that the airbags would still engage. They would not confirm that. I then called Ford's Hotline with my concerns, they said based on what they could see, the airbags would still engage. I feel that all the seats should react the same way and if a person is sitting in that front seat and doesn't use the seatbelt, the vehicle doesn't recognize that a person is in the seat. And if so, possibly the airbags do not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619866October 15, 2024
POWER TRAIN, ENGINE
Ford Has yet to update VIN Lists for 24B27 engine update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614517September 13, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? The Variable Displacement Oil Pump delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Overtime, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light may illuminate. This causes delamination of the lifters and camshaft which sends metal throughout the engine causing total engine failure and this requires a completely new engine. How was your safety or the safety of others put at risk? Beyond the financial implications, A sudden breakdown on a busy road can lead to dangerous situations, putting both me and other drivers at risk. Additionally, driving a vehicle with a compromised engine can result in further damage and potentially cause accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes there are many forums and videos online about this issue in the 7.3 Godzilla engine produced by ford. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? My vehicle is currently at the dealership for repairs which they said they are unable to do so I will be taking it to another dealership next week. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? In my vehicle there was no CEL but in other customers vehicles the CEL will appear if the problem is not caught soon enough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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