Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11773957October 27, 2026
UNKNOWN OR OTHER
I am filing this complaint on behalf of myself in regards to Fords customer service team. I submitted the paperwork to receive a refund for this repair on August the 5th and they denied it on October the 23. I have since obtained the missing documentation they requested and no one at the Ford customer service dept will let me speak to a supervisor regarding this issue or give me any further update on how to appeal or the appeal timeline other than to remail the documents. This is ridiculous and I have now went over 80 days without reimbursement for a documented issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11774009October 27, 2026
ELECTRICAL SYSTEM
Back windshield spontaneous combustion Overheating back shield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11774066October 27, 2026
POWER TRAIN
I am filing this complaint regarding a serious transmission safety issue with my son's 2016 Ford F-150, which is subject to Ford Safety Recall 26S28 / NHTSA Recall 26V237 and is also within the scope of NHTSA Engineering Analysis EA26001 concerning unintended transmission downshifts. The truck was operating normally before the recall repair. Ford notified us that the vehicle was affected by the transmission recall and instructed us to take it to a Ford dealer. The recall remedy involved reprogramming the powertrain control module with updated software intended to address the transmission-range-sensor problem and prevent unintended downshifts. We took the truck to a Ford dealer and had the recall software update performed. Immediately following the software update, the truck developed severe and abnormal transmission behavior and became essentially undrivable. Among the problems experienced were the truck attempting to start in an incorrect gear, including fifth gear, and extremely abnormal shifting while driving, including an apparent shift from sixth gear directly to first gear – ironically the same type of dangerous and unpredictable transmission behavior that the recall was intended to prevent. ***These problems did not exist before Ford performed the "recall repair."*** The Ford dealer subsequently diagnosed the transmission molded leadframe as needing replacement. Ford has refused to authorize the leadframe replacement under its applicable program/recall coverage because the specific diagnostic trouble codes Ford requires are not currently present. They would likely become present if we were able to safely drive the vehicle, but unfortunately that is not possible at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773604October 26, 2026
ENGINE, POWER TRAIN
My truck was driving fine since I bought it 9 years ago. Ford sent me a letter saying to come in for a recall (Recall 26S28). I went to my local Ford dealership for the recall work, and after that my truck started driving very poorly. The transmission would shudder, and studder at all RPMs (unsafe at highway speeds). I called the dealership and was given the run around. I was told by the dealership that the 'transmission learning' was reset and that it was fine now. Their fix didn't do anything and the truck still had transmission problems. I then found out that the recall that was performed on my truck was 'paused' due to it causing 'issues'. Ford refuses to tell me why the recall was paused, and insists that the recall did not break my truck (even though it was obviously paused for a reason). After driving it for a few months and it getting worser and worse, I called another branch of the dealership. They told me that my transmission was basically broken now, and that it would be $9000 to replace it. The truck has 72000 miles on it. The truck ran perfectly fine for almost a decade and now the transmission fails after the transmission recall work was done. I read of other F150 owners who had the recall done, and their trucks spontaneously missed a shift on the highway which is very unsafe. The Ford dealership told me to call the Ford help line, which is basically a black hole with a rep reading from a script. Ford has made my truck unsafe, nearly undrivable and unsellable, and refuses to take any action or responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773618October 26, 2026
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While starting the vehicle, the transmission started out at 5th gear with the engine revving, and while driving at various speeds, the transmission slammed into gear before accelerating. The vehicle then went into LIMP Mode with the transmission and check engine warning lights illuminated. The vehicle was taken to the dealer, who determined that the lead frame and PCM were normal, but the transmission might need to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773650October 26, 2026
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
My 2016 Ford F-150 5.0L V8 has experienced repeated failures involving the transmission gear-position system and inability to start. During the most recent incident, I was stopped at a traffic light when a wrench warning illuminated on the dashboard and all transmission gear-position indicators disappeared. The vehicle remained operational but exhibited significantly reduced performance when accelerating. Concerned about the malfunction, I turned off the ignition to attempt a restart. The vehicle would not restart, leaving me stranded. This failure created a serious safety concern because the vehicle could have become disabled in active traffic. Previously, the vehicle experienced a similar no-start condition. An independent repair facility replaced the starter, negative battery cable, and shift lever. Although the vehicle initially operated normally, the problem returned. The repair facility subsequently reproduced the failure and retrieved diagnostic trouble codes consistent with Ford's transmission-related safety recall. The underlying defect remains unresolved. The vehicle is currently undrivable and located at an authorized Ford dealership, where it is available for inspection. Ford customer service informed me that the recall remedy has been paused because the existing fix is ineffective. The dealership cannot perform its own diagnostic evaluation until December. Despite the vehicle being undrivable due to a suspected recall-related defect, both Ford corporate customer service and the dealership have declined to provide a loaner vehicle, rental assistance, or an expedited diagnostic evaluation. I am concerned about the risk of unexpected transmission behavior, loss of power, and vehicle immobilization in traffic. I am requesting that NHTSA investigate this safety defect and the lack of an available effective recall remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773754October 26, 2026
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that while driving, the transmission unexpectedly downshifted, the rear wheels locked up, and the vehicle decelerated. The wrench icon was displayed, and the check engine warning light was illuminated. The contact stated that there was an abnormal grinding sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 116,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773349October 24, 2026
SUSPENSION, POWER TRAIN, UNKNOWN OR OTHER
I purchased my truck in XXX. Shortly afterwards as I was driving at approx 45 mph, the rear end just locked up and felt like something had snapped inside the transmission or transfer case. I had an extended warranty which Ford took full advantage of claiming that the rear end had locked up due to a bad 4 wheel drive switch and I knew I was being lied to. They got the extended warranty to pay for they're transmission leadframe recall that they didn't fix. They also added 4 degree pinion angle shims under my leaf springs and claimed that I put them on my truck and I did not, they did. They also lied to me and said they hadn't removed my transmission yet I could see fresh tool marks on every bolt on my transmission. They installed a thermal bypass valve in my transmission, I believe so that they could claim that I had installed aftermarket parts therefore ford isn't liable. Not long after Corning ford rebuilt my rear differential that had been destroyed due to the rear end lock up, I got a check engine light for turbine speed sensor fault. Corning ford denied any recall however bomarito ford in [XXX] confirmed that there was a recall for the lead frame that was issued 1 year after the truck was manufactured. Which is false because I bought the truck from a Chevrolet dealer in [XXX] and we went over all recalls and carfax online together and they printed everything. NO RECALL FOR LEAD FRAME OR TRANSMISSION. Corning ford employees were rude and had horrible attitudes towards me from the first visit. They claim to have fixed my vehicle but the rear axle housing is bent and I removed the rear drive shaft and placed it in 4 wheel drive and the vehicle wouldn't move indicating that the transfer case was damaged and they confirmed it should drive without the rear drive shaft but claimed there was nothing wrong with the truck. I had to spend my own money to replace the lead frame and I took it for the recall finally after it's 10 years old and t INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773351October 24, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Ford finally sent me a recall notice just this year in May. I have called multiple dealers and Bomaritto ford in [XXX] told me 2 and a half years ago to bring my truck in and they'll replace the Lead frame free of charge however any dealerships I contacted in [XXX] denied any such recall. When I received the recall letter from ford it stated the transmission lead frame would be covered for 10 years or 150,000 miles. The truck was already 10 years old when I finally received a notice from ford. I ended up rebuilding the whole transmission myself and it cost me over $1500.00 in parts, not to mention I was without a vehicle for approx 2 months waiting on all the back ordered parts. The lead frame I installed was not a ford oem part. The service team in [XXX] told me either way, fird has to replace it with oem parts. I took it to crown ford in [XXX] and they refused to replace the Lead frame which had a check engine code as well. They claimed it was a software update was the problem. I believe that they deleted it from the tcm and ecu. Ford has done everything they possibly could to cover this up and they got the extended warranty to pay for the damaged rear differential which they used the old axle housing that was bent from the lock up and I have spent thousands of dollars in parts and alignments and the vehicle will not stay in alignment because of the damaged rear axle housing. The transfer case was never repaired or replaced also. They treated me completely horrible and lied about my vehicle ever having any recall for the transmission. They installed the 5 degree pinion angle shims to compensate for the rear axle shafts being twisted from the rear end locked up. Ford is not allowed to install them because it is a liability issue for them. They claimed that they were already on my vehicle which is a complete lie. I wouldn't even know where to get them since I can't even locate any online or at any auto part stores... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772861October 22, 2026
POWER TRAIN, AIR BAGS, SERVICE BRAKES
Driving on highway lost power to gas pedal truck dash flashed and turned off. Bunch of lights and a gear turned on. I drove to dealership immediately and left the truck there. Was later told I have a 4 serious safety hazard recalls and one that is paused and because of this can’t be fixed and leaves the truck unusable. Leaving me without a vehicle and risk of job loss for the last 3 weeks going on 4 now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772780October 21, 2026
ELECTRICAL SYSTEM
The truck continuously went into limp mode upon acceleration. Numerous warning lights wrench, I have a 2016 2.7 with 159k miles that is stalling, loosing all power, stuttering and showing these codes on heavy acceleration. When I turn off the ignition and restart all codes go away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772786October 21, 2026
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that while driving 30 MPH, the transmission unexpectedly downshifted and the power train warning light illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the vehicle started. In addition, the power train warning light was no longer illuminated. The dealer was contacted and made aware of the failure. The contact was informed that parts were unavailable for the repair. The contact stated that the vehicle was unsafe. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 124,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772842October 21, 2026
POWER TRAIN
While driving in normal conditions at approximately 40 mph the transmission shifted to 2nd gear and the PRND began flashing erratically. Afterward the transmission stayed in 5th gear until I was able to park. This caused a great deal of fear and physical pain from the sudden jolt.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11772487October 20, 2026
POWER TRAIN
Truck occasionally downshifts at high steady speed ~70mph, with a wrench. About 4weeks ongoing, now daily and check engine light is on. Codes are P0720 and P0722. Despite well documented issue, and lead frame assembly recall, Ford refuses to repair. 124k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771989October 18, 2026
POWER TRAIN, VEHICLE SPEED CONTROL
Had the recall done at a dealer and now the the software update didn't solve the problem it is now having the wrench and is downshifting periodically with no notice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771208October 14, 2026
UNKNOWN OR OTHER
My Ford F150 is part of the recall 26S28 for the PCM transmission reprogramming and the transmission lead frame recall . There is now a current pause on the recall according to my Ford dealership. My truck was scheduled for replacement and now it’s been cancelled. My truck is experiencing surges like I’m being hit from behind and also gear shifts changing. I am now afraid of loosing control of my vehicle. I don’t know what to do next
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771220October 14, 2026
POWER TRAIN
2016 F150 with 6R80 transmission problem it had got worse after Ford 26S28/NHTSA 26V237 was done at Ford Dealership just days before Recall we put on hold and Ford then was recommended it not to be done.Safety risk is transmission down shifts hard and sometimes delays in shift commands.After recall done on 9/23/2026 it also derates,goes to limp mode in intersections and freeway.Check engine and wrench lights comes on.It’s been at dealership since 10/08/2026 because it is unsafe to drive in my opinion.Dealership has driven it and verbally told me over the phone,they drove it and my details and complaints are there.The dealership is telling me they have to get a specific code to replace components under the Customer Satisfaction Program 26N04, which their saying is not there.Even though all the symptoms and problems and unsafe drivability is there even after Recall 26S28 was done and was even put on hold because in my opinion made it a lot worse.Check engine light on because of transmission problems and wrench light on because of transmission problem.I have a letter stating if after Recall was done and problems still exists to contact Dealership and Ford RAC Center,which I did.The letter says replace part because of codes if present, but also says if vehicle exhibits conditions dealers are to replace the transmission molded Leadframe after Safety Recall 26S28 has been completed, but dealership says it can’t do, even after the day I drove home after having Recall 26S28 all exhibits for Leadframe got worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771273October 14, 2026
POWER TRAIN
Erratic shifting, sudden down shifts while at highway speed, and transmission suddenly stuck in 3 or 5th gear, ford currently has customer satisfaction program 26n04 covering certain 2015-2017 ford f150 trucks but specifies only certain codes to flag the need to fix the problem by changing the molded lead frame which is the defective part. Unfortunately my truck is not tripping those codes but it is showing codes p0715,p0717,p0720 that all call for the molded lead frame to be changed. The problem is codes, p0720,0722, where covered in previous recall 24S37, for f150 tucks made in 2014 with the exact same transmission and molded lead frame. So my problem is why in the previous recall where these codes acceptable and all of the sudden now there not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770793October 13, 2026
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that while driving at 40 MPH, the vehicle unexpectedly downshifted from sixth gear into third, second, or first gear. The yellow wrench warning light illuminated. The failure was recurrent. The contact associated the failure with NHTSA Campaign Number: 26V237000 (Power Train); however, the VIN was not included in the recall. The vehicle was taken to the dealer, where a software update was performed, but the failure persisted. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770887October 13, 2026
POWER TRAIN
Our 2016 F-150 experienced a dangerous transmission sensor failure (Ford Service read code P0722). Ford's 26S28 safety update was performed prior to this, but the physical lead frame has now failed. Ford Corporate (Case #CXH-09620415) is refusing to replace the defective safety component under companion program 26N04 because the vehicle threw code P0722 instead of the four codes arbitrarily listed on their bulletin, leaving a known mechanical defect active on the road. In this case we pulled out from a driveway onto a road and the truck stayed stuck in 1st gear or was in limp mode and the check engine (wrench icon) lit. Had this been a busy intersection we could have been hit by another vehicle. With this part failing, which is known to cause other similar problems, the truck can shift erratically or get stuck in one gear or downshift or suddenly go into limp mode from any speed. Any problems associated with the defective lead frame should be fixed not just those that throw certain codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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