Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#10970121April 3, 2017
SERVICE BRAKES
IN NOVEMBER 2016 JUST 8 MONTHS AFTER OUR TRUCK WAS PURCHASED MY HUSBAND WAS TRYING TO STOP AT A RED LIGHTIN OUR NEIGHBORHOOD AND THE BRAKES WENT ALL THE WAY TO THE FLOOR AND DI'D NOT STOP, THE BRAKES DID NOT WORK. LUCKILY THERE WAS NOT AN ACCIDENT OR INJURY THIS TIME. WE TOOK THE VEHICLE TO FORD IN GRAPEVINE AND THEY TOLD US THE MASTER CYLINDER IN THE. TAKES NEEDED TO BE REPLACED SO THEY REPLACED IT. 3 MONTHS LATER IN MARCH 2017 MY HUSBAND WAS IN TRAFFIC TURNING AT A LIGHT TO MERGE ONTO THE HIGHWAY, TRAFFIC CAME TO A STOP AND HE TRIED TO STOP AND AGAIN THE BRAKES WENT ALL THE WAY TO THE GROUND AND THEY DIDN'T WORK NOR DID THEY STOP THE VEHICLE. THIS TIME HE REAR ENDED A LADY IN AN SUV. HE SAID HE HAD PLENTY OF TIME TO STOP AND WAS LUCKILY GOING AT A REDUCED SPEED BUT STILL WAS UNABLE TO STOP OR SLOW BEFORE COLLIDING WITH ANOTHER VEHICLE DUE TO BRAKE MALFUNCTION. THE TRUCK IS NOW AT GRAPEVINE FORD AGAIN AND WE HAVE YET BEEN TOLD WHAT THE ISSUE WAS. BOTH TIMES THESE INCIDENTS OCCURRED THERE WAS NO WARNING, NO LIGHTS, NOTHING THAT WE NOTICED THAT COULD INDICATE AN ISSUE. WE HAVE HAD TONS OF OTHER ISSUES WITH THIS TRUCK, DRIVERS SIDE SEATBELT BROKE, AIR CONDITIONING UNIT BROKE, SKYLINK SYSTEM SHORTED AND BRAKE FAILURE. WE HAVE BEEN REFUSED A REPLACEMENT VEHICLE BY FORD AND ARE CURRENTLY DEALING WITH LAWYERS BUT THAT COULD TAKE 3 MORE MONTHS. I AM FURIOUS THAT NO CONSIDERATION HAS BEEN GIVEN TO ME AND MY FAMILY OVER THESE ISSUES. HAVE THEY FIXED OUR VEHICLE? SURE, BUT I AM TERRIFIED TO PUT MY BABIES IN THIS TRUCK EVER AGAIN NO MATTER FIXED OR NOT. THE NEXT TIME WE MAY NOT BE SO LUCKY AND I CAN NOT TAKE THAT CHANCE. THIS IS A WORK AND FAMILY VEHICLE AND OUR WORK/FINANCES HAVE BEEN SEVERELY COMPROMISED AS WE PAY A LOT OF MONEY FOR THIS TRUCK. I AM EXTREMELY DISAPPOINTED WITH FORD AND THEIR CUSTOMER SERVICE AND THEIR PRODUCT AND HOPE THIS MAY HELP GET OUR ISSUES RESOLVED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10970134April 3, 2017
VEHICLE SPEED CONTROL
ON FRIDAY, MARCH 31ST, 2017 I WAS DOING 65 MPH ON A FREEWAY WHEN I FELT A JOLT FROM THE VEHICLE, ALL ENGINE WARNING LIGHTS CAME ON AND I LOST ALL THROTTLE POWER TO THE ENGINE VIA THE GAS PEDAL, I WAS LEFT TO HELPLESSLY COAST TO A STOP OVER ON THE SHOULDER. I SHUT OFF THE ENGINE THE RESTARTED AND WAS ABLE TO MOVE OFF, THEN ABOUT 2 MILES LATER AT 35 MPH THE SAME THING HAPPENED AGAIN. I SWITCHED OFF AND RESTARTED AND WAS THEN ABLE TO DRIVE THE 30 MILES BACK HOME. I AM TAKING IT INTO FORD WHO ARE CLAIMING NO KNOWLEDGE OF THIS FAULT, BUT THIS IS NOT TRUE AS THERE ARE MANY OTHER PEOPLE WHO HAVE EXPERIENCED THE SAME THING AS I FOUND OUT WHEN I FOUND THESE URLS HTTP://WWW.CARCOMPLAINTS.COM/FORD/F-150/2016/ENGINE/ENGINE_STALLS_DIES_WHILE_DRIVING.SHTML HTTP://WWW.CARCOMPLAINTS.COM/FORD/F-150/2016/ENGINE/ENGINE.SHTML IT WOULD APPEAR TO BE THE RESULT OF A BAD ELECTRONIC THROTTLE BODY COVER WHICH FORD HAVE NOT BOTHERED TO EITHER ACKNOWLEDGE IS A PROBLEM OR ENDEAVORED TO FIX, SO I AM SIMPLY FACING THE PROSPECT OF THEM REPLACING THE EXISTING ONE WITH THE SAME ONE THAT COULD FAIL AGAIN AT ANY TIME AS HAS BEEN NOTED BY OTHER OWNERS WHO HAVE EXPERIENCED THIS VERY FRIGHTENING SITUATION. GIVEN THE SERIOUSNESS AND POTENTIALLY LETHAL CONSEQUENCES OF THIS I DEMAND FORD ISSUE A RECALL AND HAVE THIS PROBLEM PROPERLY SEEN TO. I ALREADY HAVE THE MATTER IN THE HANDS OF MY ATTORNEY AND WILL, AT THE VERY LEAST, BE BRINGING AN ACTION AGAINST THEM UNDER THE NYS LEMON LAWS. IT'S BARELY 7 MONTHS OLD WITH ABOUT 7,000 MILES ON THE CLOCK AS FAR AS I'M CONCERNED THIS VEHICLE IS A TOTAL LIABILITY AND UNFIT FOR PURPOSE AND SERIOUS ACTION NEEDS TO BE TAKEN BY FORD, FIRSTLY TO ACKNOWLEDGE IT AS A KNOWN PROBLEM AND THEN SECONDLY INSTIGATING A RECALL TO EFFECTIVELY CORRECT THE PROBLEM BY UPGRADING AND FIXING THE PART AT FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970171April 3, 2017
SERVICE BRAKES
THE BRAKES ON MY 2016 F150 ARE SUPER SENSITIVE AND TEND TO LOCK UP AT LOW SPEED. NO MATTER HOW EASY YOU APPLY THEM THEY TEND TO CAUSE YOU TO JERK FORWARD UPON APPLYING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969932April 1, 2017
STRUCTURE:BODY
2016 F150 CREW CAB LARIAT, DRIVERS SIDE DOOR LATCH FAILED TO UNLATCH WITH FOB OR WITH NUMBER PAD FROM THE OUTSIDE. WAS ONLY ABLE TO UNLOCK DOOR FROM THE INSIDE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT IS INTERMITTENT AND DEPENDS ON THE TEMPERATURE AND SEEMS TO HAPPEN IF MOISTURE IS PRESENT. APPROXIMATELY 4800 MILES ON F150. THIS LATCH PROBLEM APPEARS TO BE QUITE COMMON WITH OTHER NEW F150'S. FORD NEEDS TO ISSUE A RECALL TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969452March 30, 2017
SERVICE BRAKES
I ARRIVED AT A FRIENDS HOUSE WITH NO ISSUES. SHORTLY AFTER, I WENT TO START MY VEHICLE AND WHEN I PRESSED THE BRAKE TO HIT THE START BUTTON, THE BRAKE PEDDLE WENT TO THE FLOOR BOARD AS IF THERE WAS NO PRESSURE. AT THAT POINT BRAKE / FLUID LIGHT CAME ON. I OPENED THE HOOD AND CHECK THE BRAKE MASTER CYLINDER AND IT WAS EMPTY. NEXT DAY I WENT TO THE DEALER AND THEY REPLACED THE MASTER CYLINDER AND BRAKE BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969274March 29, 2017
STRUCTURE:BODY
IN TEMPERATURES BELOW 20 DEGREES FAHRENHEIT, THE DOOR LATCHES (FRONT & REAR) WILL FREEZE IN THE UNLATCHED POSITION WHEN THE DOOR IS OPENED MAKING IT IMPOSSIBLE TO LATCH THE DOOR CLOSED UNTIL THAWED OUT. I'VE HAD TO DRIVE HOLDING THE DOOR CLOSED BY HAND ON 7 DIFFERENT OCCASIONS UNTIL THE DOOR WOULD LATCH. MY VEHICLE IS ALWAYS PARKED OUTSIDE IN MY DRIVEWAY AS MY GARAGE IS TOO SMALL FOR IT. THE DEALER TOLD ME THAT THE DOOR LATCHES WERE ON BACKORDER FROM FORD THROUGH APRIL. THERE IS NO RECALL ISSUED AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969346March 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
HILL ASSIST AND AUTOTRAC MALFUNCTION. 2016 FORD F-150, LESS THAN 8,000 MILES. WARNING INDICATOR SUDDENLY COMES ON AND VEHICLE LOSES ALL POWER GOING FROM HIGHWAY SPEED TO 2MPH IN SECONDS WITHOUT WARNING. HAPPENED 4 TIMES IN TWO WEEKS ON STRAIGHT, LEVEL ROAD, DRY AND CLEAR CONDITIONS. ONE TIME WAS ON THE HIGHWAY AT 65MPH, OTHERS WERE CITY ROADS AROUND 25-35MPH. ONE TIME WAS AFTER A NORMAL RIGHT TURN, OTHERS JUST RANDOMLY WHILE TRAVELING STRAIGHT. I TOOK IT TO THE DEALER AND THEY REPLACED THE THROTTLE BODY BUT RESEARCHING ONLINE, THIS APPEARS TO BE A COMMON PROBLEM WITH F-150S. THERE SHOULD BE A RECALL CONSIDERING THE DANGER POSED FROM A VEHICLE THAT SUDDENLY LOSES POWER AND DECELERATES WITHOUT WARNING. I ALSO READ ANOTHER ACCOUNT WHERE REPLACING THE THROTTLE BODY DID NOT SOLVE THE ISSUE SO IT REMAINS TO BE SEEN IF THIS FIX WORKS ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968343March 24, 2017
POWER TRAIN
THIS NEW 2016 FORD F150 WITH 1300 MILES ON IT AS A VIBRATION AT 40 TO 58 MILES PER HR BEEN TO THREE DEALER NO FIX EVER DROVE 2017 THE SAME THING NEED RECALL TO FIX OR FORD NEEDS TO GIVE MONEY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967287March 20, 2017
ELECTRICAL SYSTEM
(1)I PURCHASED MY TRUCK IN JANUARY, 2017. (2)ON MONDAY, FEB. 6, 2017 ' I NOTED THE FIRST ELECTRIC ISSUES AS THE TRUCK PROVIDED A WARNING INDICATOR THAT MY BRAKE FLUID WAS LOW. LATER IN THE DAY, THE INDICATOR WENT AWAY. (3)ON WEDNESDAY, FEB. 8, 2017, THE ELECTRIC ERROR MESSAGES REAPPEARED. I CALLED THE FORD SERVICE HOTLINE IN THE MORNING AND WAS TOLD TO TAKE THE TRUCK TO A QUALIFIED FORD SERVICE SHOP. (4)LATER IN THE DAY ON 2/8/17 (AROUND LUNCH) ' I TOOK THE TRUCK TO FORD SERVICE SHOP. AT THAT TIME, THE SERVICE TECH PERFORMED A 'FACTORY-RESET' (HIS TERM) OF THE BATTERY. AFTER PERFORMING THE RESET ' I WAS CLEARED TO LEAVE DEALER AND I LEFT THE SERVICE AREA. (5)I THEN EXITED THE SERVICE COMPOUND. AFTER LEAVING THE SERVICE SHOP, MY TRUCK SHUT OFF IN THE MIDDLE OF AN INTERSECTION. AFTER SEVERAL ATTEMPTS TO JUMP THE TRUCK WITH A JUMP BOX, THE TRUCK WAS TOWED BACK TO FORD DEALERSHIP FOR ANOTHER SERVICE. MY TRUCK WAS KEPT FOR SEVERAL DAYS FOR FURTHER SERVICE. (6)ON FRIDAY, MARCH 3, 2017, THE ELECTRIC WARNINGS MANIFESTED AGAIN. I IMMEDIATELY TOOK THE TRUCK TO FORD FOR SERVICE. UPON ARRIVING AT SERVICE STATION, THE WARNING LIGHTS HAD TURNED OFF. THE SERVICE TECH TRIED MULTIPLE TIMES TO TRIGGER THE ERROR, BUT IT DID NOT COME BACK ON. I WAS INSTRUCTED TO LEAVE AND COME BACK WHEN THEY CAME BACK ON. I LEFT THE SERVICE AREA. (7)A SHORT TIME LATER, THE WARNINGS CAME BACK ON AND I RETURNED TO THE SERVICE CENTER. THIS TIME THE WARNING LIGHTS REMAINED ON AND MY TRUCK WAS IMMEDIATELY TAKEN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966410March 16, 2017
ENGINE
TAKATA RECALL THE ENGINE BLEW UP AFTER 3,400. SUCKED ALL THE OIL IN THE EXHAUST WHILE IT WAS IDLING IN DEALERSHIP PARKING LOT. CALLED ME UP TOLD MY ENGINE BLEW UP ON THEM. THERE IS 6 MONTH RUN OF BAD ENGINE AND FORD KNOWLY SOLD ME A TRUCK MADE DURING THOSE DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966011March 15, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
ONGOING ISSUE WITH DOOR LATCHES NOT OPERATING WHEN TEMPERATURES ARE BELOW FREEZING. THE DOOR WILL NOT LATCH UNLESS THE DOOR IS LOCKED. IT SEEMS IT THEN IS UNABLE TO BE UNLOCKED REMOTELY OR BY POWER LOCKS. ONLY WAY IS TO MANUALLY OPEN THE DOOR FROM INSIDE THE CAB. I HAVE A SAFETY CONCERN OFN THIS ISSUE AS THE DOOR NOT LATCHING MAY OPEN WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959982March 10, 2017
STRUCTURE:BODY
DOORS WONT LATCH WHEN TEMPERATURE IS UNDER 20 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959513March 8, 2017
STRUCTURE:BODY
AT 25 DEGREES F OR COLDER THE POWER DOOR LOCKS DO NOT WORK. ON TWO OCCASIONS THE PASSENGER DOORS HAVE NOT LATCHED SHUT AFTER DOZENS OF ATTEMPTS TO CLOSE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957890March 1, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE STATIONARY, THE FOLLOWING ERROR MESSAGES DISPLAYED ON THE INSTRUMENT PANEL: "SERVICE ADVANCE TRACK" AND "HILLSIDE ASSIST UNAVAILABLE". THE DEALER REPLACED THE SENSOR IN THE ACCELERATOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957558February 28, 2017
ENGINE
ENGINE STALLS AND/OR DIES WHILE DRIVING. THIS HAS HAPPENED TO ME TWICE ON A NEW 2016 F-150. DURING NORMAL DRIVING, THE TRUCK MECHANICALLY SHUTS DOWN CAUSING A MAJOR SAFETY HAZARD TO ME AND OTHER DRIVERS ON THE ROAD. THIS IS NOT UNCOMMON IF YOU SEARCH ONLINE! THE FORD REPAIR SHOP CANNOT IDENTIFY THE ISSUE, THEY SAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956688February 24, 2017
VEHICLE SPEED CONTROL
WHILE IN MOTION, THE ADAPTIVE CRUISE CONTROL AND COLLISION WARNING SYSTEM WILL ACTIVATE AND APPLY THE BRAKES WITH FORCE FOR NO REASON. AT 70 MPH, THIS IS QUITE DANGEROUS AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. I HAVE SINCE DEACTIVATED THE ADAPTIVE CRUISE. THE SAME ISSUE OCCURRED WITH A 2015 MODEL I HAD AND WAS NEVER FIXED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956282February 22, 2017
POWER TRAIN
RED SURFACE RUST ON REAR AXLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955227February 17, 2017
UNKNOWN OR OTHER
MY 2016 F-150 IS NOT UNLOCKING/LOCKING THE DOORS IN COLDER TEMPERATURES (BELOW 32*F). SEVERAL TIMES I HAVE HAD TO WAIT TO REMOTE START AND WARM THE TRUCK UP BEFORE THE DOOR LOCKS ARE OPERABLE. I HAD A TSB PERFORMED BY MY DEALER UNDER WARRANTY, AND THE VERY NEXT DAY (THE TEMPERATURE WAS 10*F) I CANNOT GET INTO MY TRUCK BECAUSE THE DOOR LOCKS ARE FROZEN AND INOPERABLE. I CAN NOT GET INTO MY VEHICLE UNTIL THE LOCKS WARM UP AND WORK, SOMETIMES THIS TAKES UP TO 30 MINUTES OF THE VEHICLE RUNNING USING THE REMOTE START. THIS USUALLY WORKS FOR THE DRIVERS SIDE DOOR, HOWEVER THE OTHER THREE DOORS (SUPER CREW) STILL DO NOT WORK UNTIL THE TEMPERATURE WARMS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955346February 17, 2017
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 FORD F-150 SUPER CAB. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRACTURED PAWL SPRINGS NEEDED TO BE REPLACED. THE PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954596February 14, 2017
ENGINE, FUEL/PROPULSION SYSTEM
ON 1/25/16, IN THE RAIN, AT 6 AM, I PULLED OUT FROM A SIDE STREET NEAR MY RESIDENCE ON TO A MAJOR ROAD AND WAS INCREASING SPEED. I TRAVELED ABOUT 150 YARDS AND WAS UP TO ABOUT 40 MPH. MY TRUCK SUDDENLY DECELERATED TO ABOUT 5 MPH VERY QUICKLY CAUSING MY CAR TO SKID IN THE RAIN. THERE WAS NO ACCIDENT SINCE TRAFFIC WAS LIGHT AT THE TIME, SO I PULLED INTO THE MEDIAN AND PUT THE TRUCK IN PARK TO SEE WHAT WAS HAPPENING AND I COULD NOT DISCOVER ANYTHING WRONG. I THEN PUT THE TRUCK IN GEAR AND TRIED TO ACCELERATE AGAIN BUT THE CAR WOULD SPEED UP TO ABOUT 15 MPH AND THEN DECELERATE VERY QUICKLY, ALMOST GIVING IT A BUCKING MOTION. AFTER A FEW SECONDS THE TRUCK SEEMED TO WANT TO DIE, IT WOULD MOVE AND THEN SEEM TO WANT TO STOP AND DIE, AND THEN REPEAT THE PROCESS. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND PARK IN A PARKING LOT. I HAD MY TRUCK TOWED TO THE DEALER AND THE DEALER LOOKED AT IT BUT SAID THEY COULDN'T FIND ANYTHING AND HAD NEVER HEARD OF THAT HAPPENING TO ANYONE BEFORE. I LOOKED ON THE NHTSA SITE AND FOUND THAT MANY PEOPLE HAD HAD THIS OCCUR IN THIS MODEL. THE WORK ORDER RECEIVED FROM THE DEALER DID NOT INDICATE THAT ANYTHING WAS ADJUSTED OR REPLACED. TO DATE IT HAS NOT REOCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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