Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11001550June 26, 2017
SERVICE BRAKES
BACKED OUT DRIVEWAY AND HAD NO BRAKES (PUSHED ON PEDDLE ALL THE WAY AND WENT TO FLOOR. VEHICLE DIDN'T SLOW) HAD BRAKES DAY BEFORE AND NO WARNING, NOR FLUID ANYWHERE. RESERVOIR WAS VISIBLY WELL BELOW MINIMUM. LOOKING BACK, I DID SMELL HYDRAULIC OIL NIGHT BEFORE WHEN I PULLED IN GARAGE. DEALER SAID FLUID LEAKED INTO POWERBOOSTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001283June 25, 2017
SERVICE BRAKES
WHILE DRIVING MY TRUCK I HAD TOTAL LOSS OF BRAKE FUNCTION WITHOUT WARNING. FURTHER INVESTIGATION SHOWED THE FLUID RESERVOIR WAS EMPTY DESPITE NO EVIDENCE OF LEAKS. I FEEL THIS IS INLINE WITH THE BRAKE BOOSTER/MASTER CYLINDER RECALLS OF 2013-2014 YEAR MODELS. I SUSPECT THE BRAKE FLUID HAS BEEN DRAWN INTO THE VACUUM BOOSTER. I'M AWAITING DEALERSHIP SERVICE AT THIS TIME. I WAS ON A MOUNTAIN ROAD AND LUCKILY WE WERE ON A LEVEL SPOT INSTEAD OF ON A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000574June 22, 2017
SERVICE BRAKES
I AGREED TO PURCHASE THIS F150 ON 1/27/2016 BUT REQUESTED THAT THE MUSHY BRAKES BE REPAIRED FIRST (PEDAL GOES TO FLOOR). WENT BACK TO DEALER 1/27 TO COMPLETE PAPERWORK AND PICK UP REPAIRED TRUCK. WAS TOLD THAT THE TRUCK WAS CHECKED BY THE SERVICE DEPT. AND THAT BRAKES WERE NORMAL. I COMPLETED THE PAPERWORK BUT LEFT THE TRUCK THERE TO BE CHECKED BY THE SERVICE DEPT. AGAIN THE NEXT MORNING. I GOT A PHONE CALL THE NEXT MORNING SAYING THE BRAKES HAD BEEN FIXED AND THE TRUCK WAS READY FOR PICKUP. WHEN I ARRIVED AT THE DEALERSHIP I WENT TO THE TRUCK AND PRESSED THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I WAS TOLD THAT IT HAD BEEN CHECKED BY FOUR SERVICE TECHS AND ALL AGREED THAT THE BRAKES WERE FINE. THEY ALSO GAVE ME A SERVICE REPORT SAYING THE BRAKE OPERATION WAS NORMAL. I TOOK THE TRUCK HOME THAT AFTERNOON SINCE IT DIDN'T APPEAR THAT THIS SERVICE DEPT WAS NOT QUALIFIED . ON 1/31 I TOOK THE TRUCK TO A DIFFERENT DEALER. THEY SAID THE MASTER CYLINDER WAS BY-PASSING AND ORDERED A NEW ONE. IT CAME IN THE NEXT DAY AND I TOOK THE TRUCK IN FOR REPAIR. AFTER THE TRUCK WAS "REPAIRED" I GOT IN THE TRUCK TO HEAD BACK HOME. THE BRAKE PEDAL WENT TO THE FLOOR. I WENT BACK IN AND REPORTED THAT IT WAS THE SAME AS BEFORE. AFTER DISCUSSIONS, THE SERVICE DEPT GOT A NEW TRUCK OFF OF THE SALES LOT AND SHOWED ME THAT THIS BREAK PEDAL ALSO WENT TO THE FLOOR, SO THIS PEDAL OPERATION WAS NORMAL. I TOOK MY TRUCK AND RETURNED HOME. NOW I HAVE A VERY EXPENSIVE TRUCK THAT I AM AFRAID TO DRIVE. AFTER AN INTERNET SEARCH FOR MUSHY BRAKES I FIND THAT THERE ARE MANY OTHER OWNERS WITH THE SAME PROBLEM. I CALLED MYFORD AND TOLD THERE WERE NO OTHER REPORTS ON THIS. THEY SUGGESTED TAKING THE TRUCK TO ANOTHER DEALERSHIP. THIS THIRD DEALER SAID THEY WOULD HAVE TO KEEP THE TRUCK FOR 5 DAYS BEFORE THEY COULD EVEN LOOK AT IT. I DID NOT LEAVE IT. MYFORD THEN SUGGESTED A 4TH DEALER. HAVEN'T BEEN THERE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000746June 22, 2017
SERVICE BRAKES
I EXPERIENCED A SUDDEN AND COMPLETE LOSS OF MY BRAKES WHILE BACKING OUT OF MY GARAGE. WHEN IT HAPPENED IT WAS INSTANTANEOUS AND I HAD NO BRAKING POWER AT ALL. THE BRAKE LIGHT CAME ON IMMEDIATELY AND LOW BRAKE FLUID LIGHT WAS ALSO ON. THE FORD DEALER CONFIRMED UPON REPAIR THAT THE MASTER CYLINDER DUMPED MOST OR ALL OF MY BRAKE FLUID INTO THE BRAKE BOOSTER. THEY REPAIRED THE ISSUE, BUT USED THE SAME FACTORY PARTS MY TRUCK WAS MADE WITH. WHAT'S TO SAY THIS WON'T HAPPEN AGAIN???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000061June 19, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (RUSS-MILNE FORD, CLINTON TOWNSHIP, MICHIGAN) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS STUCK TO THE CARPET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT PROVIDE A CLEAR EXPLANATION OF WHY IT OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995043June 14, 2017
UNKNOWN OR OTHER
TARTED MY 2016 FORD F150 SUNDAY MORNING,TURNED ON DEFROSTER DUE TO FOGGY WINDOWS FROM RAIN & HUMIDITY,WENT BACK INSIDE TO GET MY COFFEE BEFORE I LEFT TO GO FOR DONUTS,CAME BACK OUT,GOT IN TRUCK,STARTED DOWN THE HILL AND HEARD A POP BEHIND ME,LOOKED BACK,AND BOTH SIDES OF THE REAR WINDOW GLASS HAD SHATTERED,THE CENTER PWR WINDOW WAS STILL INTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995157June 14, 2017
SERVICE BRAKES
WHILE ON THE ROAD, BEGAN TO NOTICE BRAKE PEDAL TRAVEL WAS SOFTER AND CLOSER TO THE FLOOR BEFORE ANY BRAKING ACTION OCCURRED. STOPPED AT THE LAST RED LIGHT BEFORE ARRIVING HOME. WHILE SITTING AT THE LIGHT, I STEADILY PRESSED HARDER ON THE PEDAL, AND IT REACHED THE FLOOR. PULLED INTO DRIVEWAY AND DUPLICATED THE SAME TEST. WHEN PURCHASED NEW, THE BRAKE PEDAL WAS VERY SENSITIVE TO THE TOUCH, AND BRAKING WAS QUICK TO REACT. WE HAD TO ADAPT TO THAT SO AS NOT TO THROW OURSELVES FORWARD IN OUR SEATS WHEN APPLYING THE BRAKES. BUT THAT'S NOT THE ISSUE NOW. THE ISSUE NOW IS ONE OF FEELING THE BRAKES CAN NOT BE TRUSTED, SO MUCH SO THAT SOMETHING NEEDS TO BE FIXED. TRUCK IS IN FOR SERVICE AS I TYPE. DEALER SAYS THEY HAVEN'T BEEN ABLE TO DUPLICATE WHAT I'VE REPORTED. THAT SEEMS TO BE THE NORM IN MANY CONSUMER COMPLAINTS I'VE RESEARCHED FROM OWNERS OF THIS VERY SAME VEHICLE, WITH MUCH OF THE SAME BRAKING ISSUES. SOME OF THOSE COMPLAINTS MENTIONED MINOR ACCIDENTS, AND OTHER EVASIVE ACTIONS NEEDED TO AVOID DAMAGE OR PERSONAL INJURY. MEANWHILE, I'M WAITING FOR DEALER'S NEXT RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993826June 7, 2017
SERVICE BRAKES
AUGUST 2016 16400 MILES BRAKE PEDAL DROPPED TO FLOOR WITH VERY LIMITED BRAKING, HAD TO USE EMERGENCY BRAKE TO STOP VEHICLE. BROUGHT TO FORD DEALERSHIP, MASTER CYLINDER WAS REPLACED, ALL WAS GOOD UNTIL MAY 2017 WHEN PEDAL AGAIN DROPPED UNEXPECTEDLY. BROUGHT TO FORD DEALER, THEY HAD THE TRUCK FOR 5 WEEKS AND I WAS TOLD THERE WAS A COMPUTER ERROR BUT THEY COULD NOT REPLICATE THE PROBLEM AND I WAS GIVEN THE TRUCK BACK. JUNE 7TH 2017 PEDAL IS SLOWLY DROPPING TO THE FLOOR, BROUGHT IT BACK TO FORD, I WAS TOLD THAT IT IS NORMAL FOR THE PEDAL TO GO ALL THE WAY TO THE FLOOR. HE VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992803June 2, 2017
UNKNOWN OR OTHER
BACK GLASS OF 2016 F-150 SHATTERED UPON DOOR CLOSING IN THE MORNING. DEFROSTER MAY HAVE BEEN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992333May 30, 2017
FUEL/PROPULSION SYSTEM
WITH A 1/4 TANK OF GAS OR 53 MILES TO E ON AN 8% DOWN HILL GRADE THE TRUCK WILL NOT PICK UP GAS FROM THE TANK AND THE ENGINE WILL SHUT OFF AS IF IT RAN OUT OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984666May 10, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOTICED THAT THE FUEL TANK LEAKED FUEL. THE TECHNICIAN DIAGNOSED THAT THE PLASTIC FUEL TANK WAS CRACKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN HIT THE TANK AND CAUSED IT TO CRACK. THE DEALER STATED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE CONTACT REPLACED THE TANK. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984389May 8, 2017
SERVICE BRAKES
SUDDEN BRAKE LOSS WITH NO WARNING LIGHTS HAPPENS OCCASIONALLY WHEN COMING TO A STOP. VEHICLE DOESN'T STOP ALL THE WAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983623May 5, 2017
SERVICE BRAKES
I WAS DRIVING DOWN A BUSY 3 LANE STREET, WHEN I TRIED TO APPLY MY BRAKES THE PEDAL WENT ALL THE WAY TO THE FLOOR AND DID VERY LITTLE TO SLOW THE TRUCK, THEN THE BRAKE FLUID LOW ALARM WENT OFF. I PULLED OFF THE ROAD INTO A PARKING LOT TO AVOID OTHER CARS AND APPLIED MY EMERGENCY BRAKE TO STOP. I CHECKED THE BRAKE FLUID RESERVOIR AND IT WAS EMPTY, SO I INSPECTED ALL AROUND UNDER THE TRUCK AND FOUND NO LEAKS OR SIGNS OF LEAKING. 3 DAYS BEFORE THIS I CALLED THE DEALERSHIP AND COMPLAINED THE BRAKES WERE STARTING TO MAKE SOME NOISE AND DIDNT FEEL QUIT RIGHT, THEY SAID ITS PROBABLY DUST AND BRAKES ARE NOT COVERED UNDER THE WARRANTY SO YOU WILL NEED TO PAY TO HAVE THEM CHECKED OUT. THIS TRUCK IS NOT EVEN A YEAR OLD! I DRIVE THIS TRUCK FOR WORK AND TO HAUL MY FAMILY IN IT, NOW I DON'T FEEL SAFE, I SHOULD HAVE NEVER SOLD MY OLD F150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983302May 3, 2017
SEATS
FRONT SEAT BACKS GET EXTREMELY HOT AFTER RUNNING THE COOLING FEATURE FOR AN EXTENDED AMOUNT OF TIME. IT APPEARS TO BE A RESULT OF POOR EXHAUST PLUMBING FROM THE HEAT EXCHANGE SYSTEM. WHEN THE SYSTEM CREATES COOL AIR FOR THE SEAT IT ALSO CREATES A STREAM OF HEATED AIR, THIS HEATED AIR IS DUMPED INTO THE REAR OF THE SEAT BACK AND ACCUMULATES GETTING HOTTER AND HOTTER. THIS RESULTS IN POOR EFFICIENCY OF THE SYSTEM. THE DRIVER'S BACK STARTS TO BE HEATED RATHER THAN COOLED WHICH MAY BE A SAFETY HAZARD IF IT RESULTS IN THE DRIVER'S LACK OF CONCENTRATION. THE SYSTEM MAY OVERHEAT IF LEFT ON TOO LONG (I NEVER LEFT IT ON LONG ENOUGH TO TEST). ALSO, IF LONG ITEMS ARE KEPT IN THE POCKET ALONG THE BACK OF THE SEAT, THEY MAY GET HOT ENOUGH TO CAUSE INJURY TO SOMEONE WHO TOUCHES THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983067May 2, 2017
STRUCTURE:BODY
DOORS AND TAILGATE FAIL TO LOCK AND UNLOCK IN COLD WEATHER. MAKING IT IMPOSSIBLE TO GET IN OR OUT OF TRUCK IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981163April 27, 2017
ELECTRICAL SYSTEM
I HAVE TAKEN MY 2016 FORD F-150 IN TO HAVE THE RADIO FIXED THREE TIME, BECAUSE WHEN I GO TO START MY TRUCK THE RADIO DOESN'T POWER UP. IT HAS JUST A BLANK SCREEN. IT IS AN INTERMITTENT PROBLEM, BUT FORD HAS REFUSED TO FIX THE PROBLEM. I HAVE SEEN MULTIPLE COMPLAINTS ONLINE OVER THE SAME PROBLEM. FORD IS NOT ASSISTING ME IN RESOLVING THE PROBLEM AND I WAS TOLD BY THEM TO CONTACT YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971227April 7, 2017
UNKNOWN OR OTHER
CHROME GRILL AND FRONT BUMPER ON 2.7L MODEL DEFECTIVE. DISCOLORED IN A RANDOM PATTERN LIKE A LIQUID WAS SPLASHED ON THEM. REPLACEMENTS HAD THE SAME PROBLEM. I'VE BEEN WAITING MONTHS TO HAVE THESE PARTS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971229April 7, 2017
ELECTRICAL SYSTEM
FIRST ALL THE STEERING WHEELS CONTROLS (INCLUDING TURN SIGNALS) DIDN'T WORK. THE NEXT TIME I STARTED THE TRUCK EVERYTHING WORKED AGAIN. THE FOLLOWING WEEK I TOOK THE TRUCK INTO LOCAL DEALER TO DETERMINE CAUSE. THEY SAID THERE COMMUNICATION ERRORS BUT DID SOME RE-PROGRAMMING. DROVE TRUCK HOME AND WHEN I TURNED INTO MY DRIVEWAY I RECEIVED A MESSAGE THE PARKING BRAKE HAD AN ERROR. TOOK IT BACK TO SAME DEALER AND THEY KEPT IT TWO DAYS AND COULD NOT FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971030April 6, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EXHAUST SMELL IN CAB. HAVE TO DRIVE WITH WINDOWS DOWN TO GET RID OF IT. FORD SAYS THEY CAN ONLY HELP ME WHEN THE SMELL IS ACTUALLY HAPPENING MEANING I HAVE TO GO TO THE SHOP RIGHT THEN AND THERE. ALSO XM RADIO CUTS IN AT OUT. FORD KNOWS IT'S AN ISSUE BUT HAS NO FIX. IT'S AT THE SAME INTERSECTIONS EVERYDAY. THEY SAID KEEP CHECKING IN FOR POSSIBLE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970502April 4, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PURCHASED MY 2016 FORD F150, BRAND NEW. DURING COLD TEMPERATURES THE DOOR LOCKS DO NOT UNLOCK AND IF YOU ARE ABLE TO GET UNLOCKED THE DOORS DO NOT LOCK NOR LATCH. IF IN THE EVENT I WAS IN TRAVELING IN COLD TEMPERATURES, I WOULD BE LOCKED IN MY VEHICLE CAUSE A SAFETY CONCERN FOR MY TWO INFANTS AND WIFE AND I. SPOKE TO FORD MANUFACTURER AND FORD SERVICE DEPT, THEY ARE AWARE OF THE ISSUE AND THERE IS A BACK ORDER OF PARTS, SINCE JANUARY OF 2017, WHEN I STARTED HAVE ISSUES WITH MY VEHICLE. I AM SEEKING LEGAL ADVICE IN GETTING VEHICLE BOUGHT BACK FROM FORD COMPANY, MINUS DEPRECIATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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