Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11042915November 3, 2017
ENGINE
ENGINE LIGHT FLASHING AT 7,996 MILES. ON HIGHWAY TRAVELING 70MPH ENGINE BEGAN RUNNING VERY ROUGH AND BEGAN TO DECELERATE. ENGINE LIGHT BEGAN TO FLASH. DEALERSHIP AUTHORIZES LONG BLOCK ENGINE CHANGE. SERVICE: 172077D P0306 6049/42. TSB 17-0007 AND 17-2077.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042129November 1, 2017
STRUCTURE:BODY
FORD HAS A MAJOR RECALL ON 2016 - 2017 F150S FAULTY DOOR LATCHES THAT COME OPEN WHILE DRIVING AND WONT OPEN . I HAD A INCIDENT BACK IN WINTER WHERE MY NEPHEW ALMOST FELL OUT . CONTACTED SERVICE DEPARTMENT WAS TOLD FORD HAS NO FIX OR PARTS AT THIS TIME . THEN MAJOR RECALL CAME ON TV CALLED SERVICE DEPARTMENT WAS TOLD SAME THING NO FIX . SENT CERTIFIED LETTER TOO FORD CORPORATION AS INSTRUCTIONS FOR OHIO LEMON LAWS AS MY TRUCK WAS LESS THAN A YEAR OLD WITH LESS THAN 18000 MILES AND FALLS UNDER OHIO LEMON LAW. WAS CONTACTED TODAY 11/1/17 BY FORD CORPORATION AND WAS TOLD TOO CONTACT LOCAL FORD SERVICE DEPARTMENT I ONCE AGAIN EXPLAINED THEY HAVE NO FIX & NO PARTS WAS TOLD BASICALLY SORRY ABOUT YOUR LUCK.THIS VEHICLE IS UNSAFE ESPECIALLY WITH WINTER APPROACHING .IF DOOR LATCHES COME OPEN SOMEONE COULD FALL OUT RESULTING IN DEATH.EVEN FORD CORPORATION ADMITS THIS IS UNSAFE AND ALSO SAID THERE IS NO FIX ._. THIS IS MY ONLY MEANS OF TRANSPORTATION MY WIFE & I FEEL UNSAFE SOMEONE PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040413October 27, 2017
STRUCTURE:BODY
IN COLDER WEATHER UNDER 30 DEGREES, THE DOORS FREEZE SHUT. ONCE THEY ARE OPENED, THEY WILL NOT LATCH WHEN SHUT. OVERALL, THE DOORS ARE NOT EASY TO CLOSE AND LATCH TIGHTLY UNLESS THEY ARE CLOSED WITH A LOT OF FORCE. THERE NEEDS TO BE SOME REMEDY TO THIS AS IT IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039776October 25, 2017
UNKNOWN OR OTHER
MY TRUCK LEAKS REPEATED LEAK IN THE BACK SEAT. I HAVE VIDEO PROOF OF THE TRUCK LEAKING ON MULTIPLE OCCASIONS AND THE DEALER SAYS THEY CAN NOT FIND IT. I BRING THE TRUCK HOME TEST IT AND I GET IT TO DO IT. THE TRUCK SEEMS MUSTY AND NOT GOOD FOR MY HEALTH SMELLING MOLD SPORES. VIDEO FILE TO BIG TO SUBMIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035645October 23, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RELEASED THE BRAKE PEDAL; HOWEVER, THE BRAKE PEDAL TRAVELED TO THE FLOOR AGAIN. THE CONTACT PULLED OFF THE ROAD IN ORDER TO DECELERATE AND THEN APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO FAIRWAY FORD OF EVANS (4333 WASHINGTON ROAD, EVANS, GA 30809; 706-854-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE, REGARDLESS OF SPEED. THE CONTACT INFORMED THE SAME DEALER OF THE FAILURE AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS/13380795; HOWEVER, THE MATTER WAS STILL BEING RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035646October 23, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V526000 (SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FAIRWAY FORD OF EVANS (4333 WASHINGTON ROAD, EVANS, GA 30809; 706-854-9200) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035687October 23, 2017
AIR BAGS
TAKATA RECALL. I CALLED MY DEALERSHIP TEAM FORD TO SCHEDULE AN APPOINTMENT TO HAVE THE DEFECTIVE AIR BAGS REPLACED, THEY STATED THAT THEY DO NOT HAVE THE PARTS, THEREFORE I NEEDED TO WAIT UNTIL THEY NOTIFY ME, UNDETERMINED TIME.. I DO NOT FEEL SAFE DRIVING A TRUCK THAT PAID $60,000 YOUR ASSISTANCE IN THIS MATTER, IS GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035228October 20, 2017
UNKNOWN OR OTHER
AIR CLEANER COVER WON'T ENGAGE HOLD-DOWN RECESSES. AIR CLEANER EDGES APPEAR TO BE TOO BIG FOR COVER CLOSURE. AIR CLEANER COVER REMAINS UNSECURED. I DISCOVERED THIS NON-FITMENT WHILE INSPECTING FOR REGISTRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033418October 15, 2017
ENGINE
ON THREE OCCASIONS MY TRUCK HAS LOST ALL POWER, ONCE IN A PARKING LOT AND TWICE WHILE CRUISING AT 45 MPH .OUTSIDE TEMPS 65 DEG. AND ROADS WERE SMOOTH. AIR BAG LIGHT, WRENCH ICON, SERVICE ADVANCE TRAC COME ON. ENGINE WILL REMAIN IDLING REGARDLESS OF GAS PEDAL POSITION.THE ENGINE IS RUNNING ON MAYBE 4 CYLS. AFTER THE ENGINE IS TURNED OFF AND RESTARTED IT WILL ACT NORMALLY. THIS TRUCK IS THE 3.5 ECOBOOST WITH 11,000 MILES ON IT AND HAS BEEN IN SERVICE FOR 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033245October 13, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 70 MPH, THE BRAKES FAILED, BUT WERE ABLE TO FUNCTION SLIGHTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DROVE WITH PARTIAL BRAKING ABILITY. THE CONTACT DROVE TO THE DEALER (SANDERSON FORD, 6400 N 51ST AVE, GLENDALE, AZ 85301) WHERE IT WAS NOT DIAGNOSED; HOWEVER, THE DEALER ROUGHLY INFORMED THE CONTACT THAT THE MASTER CYLINDER OF THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032623October 10, 2017
SEAT BELTS
VEHICLE WAS PARKED ON A LEVEL SURFACE. UPON ENTERING THE VEHICLE I COULD NOT PULL OUT THE SHOULDER BELT. IT WAS NOT FULLY RETRACTED, HANGING DOWN 3-4 INCHES. I COULD NOT PULL IT OUT AFTER MULTIPLE ATTEMPTS. I DRIVE HOME FOR 5 HOURS AND TRIED MULTIPLE TIMES TO PULL OUT THE SEAT BELT WITH NO SUCCESS. THE NEXT DAY I TRIED AGAIN MULTIPLE TIMES WITH NO SUCCESS. AFTER DRIVING THE TRUCK AND REENTERING I TRIED THE SEAT BELT AND IT PULL OUT ALLOWING ME TO ENGAGE THE SEALTBELT IT WAS FULLY RETRACTING AND PULLING OUT. THE TRUCK IS TEN MONTHS OLD WITH 13,000 MILES. I DO REMEMBER THAT WHEN I INITIALLY PURCHASED THE TRUCK THE SEAT BELT WOULD COMPLETELY RETRACT WHILE I WAS WEARING IT CAUSING DISCOMFORT AS I WAS UNABLE TO PULL IT OUT.. I WOULD HAVE TO UNBUCKLE THE BELT, LET IT RETRACT IN AND THEN PULL IT BACK OUT. SINCE IT IS NOW WORKING FORD IS UNABLE TO DO ANYTHING BUT REPLACE THE SEAT BELT IF IT OCCURS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031853October 5, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2016 FORD F-150. WHILE STOPPED IN TRAFFIC, A 2003 CHEVROLET EXPRESS CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CRASH CAUSED A CHAIN REACTION AND THE F-150 CRASHED INTO A TOYOTA RAV 4, HYUNDAI ELANTRA, AND KIA 4S. THE OCCUPANTS OF THE F-150 SUSTAINED INJURIES. THE DRIVER SUSTAINED BLEEDING OF THE BRAIN AND NECK AND BACK PAIN. THE PASSENGER SUSTAINED TWO BROKEN ANKLES AND LIGAMENT DAMAGE. THE OCCUPANTS WERE PROVIDED MEDICAL ATTENTION. THE INJURIES OF THE OCCUPANTS IN THE OTHER VEHICLES WERE UNKNOWN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS 13263035. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11030852October 2, 2017
SERVICE BRAKES
WHILE DRIVING ON RURAL MARYLAND ROAD, COMPLETE LOSS OF BRAKES WITHOUT WARNING OTHER THAN "LOW BRAKE FLUID" WARNING LESS THAN TWO MINUTES BEFOREHAND. NO ACCIDENT, FORTUNATELY. I UNDERSTAND THAT THIS IS A KNOWN ISSUE AND THAT FORD HAS NOT ISSUED A RECALL FOR THIS EXTREMELY DANGEROUS DEFECT. DEALER HAS SAID THAT IT WILL REBUILD MASTER BRAKE CYLINDER AND BRAKE BOOSTER, USING MANUFACTURER ORIGINAL EQUIPMENT BUT CANNOT STATE REASON OR CAUSE FOR FAILURE, NOR PROVIDE ANY ASSURANCE THAT FAILURE WILL NOT RECUR. PLEASE COMPEL A RECALL, IF THAT IS WITHIN NHTSA POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029998September 26, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AS I WAS DRIVING ABOUT 40 MPH, THE TRUCK SUDDENLY DECELERATED TO ALMOST A STAND STILL. TWO MESSAGES APPEARED ON THE DASH BOARD INFO SYSTEM. SERVICE NEEDED FOR HILL ASSIST AND ADVANCE TRAC, OR SOMETHING SIMILAR. I HAD TO DRIVE HOME, HALF MILE, AT A WALKING PACE WHICH WAS AS FAST AS THE TRUCK WOULD GO. THERE WAS NO WARNING. THIS IS A DEADLY FLAW. HOW COULD YOU NOT HAVE FORD F150 IN YOUR DATABASE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024001September 18, 2017
ELECTRICAL SYSTEM
OWNED 2016 F150 SINCE MAY 2016. BEEN IN SHOP 6X NOW FOR ELECTRICAL PROBLEMS. REPLACED FUEL PUMP MULTIPLE TIMES, AND POWERTRAIN CONTROL MODULE, STILL NO POWER FROM 7 PT. WIRING HARNESS TO CAMPER. APPARENTLY OTHERS ARE HAVING THE SAME PROBLEM - "I AM ALSO HAVING THIS SAME PROBLEM ON MY NEW 2016; NO 12V POWER AT THE 7 PIN TRAILER PLUG. I HAVE A DUAL PORT 12 VOLT POWER ADAPTER THAT PLUGS IN THE 7 PIN PLUG TO RUN 12V ACCESSORIES LIKE A SMALL AIR COMPRESSOR ETC. (LIKE THIS HTTPS://WWW.AMAZON.CA/REESE-TOWPOWER...204460_TE_ITEM) I JUST TRIED IT YESTERDAY FOR THE FIRST TIME AND IT HAD NO POWER. I BENCH TESTED THE ADAPTER AND IT IS WORKING. WHEN LOOKING AT THE PLUG AT THE BACK OF THE TRUCK, THE NEGATIVE (-) IS AT THE 1 OCLOCK POSTION AND POSTIVE (+) IS AT THE 7 OCLOCK. I PUT A MULTI METER ON THOSE TRAILER PLUG PINS WITH THE TRUCK RUNNING AND NO POWER. ON THE DASH COMPUTER I ENTERED THAT I HAD MY TRAILER HOOKED UP AND STILL NO 12V AT THOSE TWO PINS. THE TURN SIGNALS (PINS AT 9 OCLOCK AND 3 OCLOCK RESPECTIVELY) AND RUNNING LIGHTS (PIN AT 5 OCLOCK) HAS 12V POWER.THE TECH CAME OUT WITH A SHOP MADE BOARD THEY HAVE FOR CHECKING TRAILER WIRING. WITH THE TRUCK RUNNING, TRAILER CONNECTED ON THE DASH AND EVEN ADDED A "NEW" TRAILER STILL NO POWER! HE PLUGGED IN THE SHOP COMPUTER AND COULD NOT SEE WHAT THE PROBLEM IS. SO THE DEALERSHIP IT STUMPED. THEY WILL BE "CALLING DETROIT" TO SEE IF THEY HAVE A SOLUTION. SO, TURN SIGNALS WORK, RUNNING LIGHTS WORK, BRAKES WORK BUT NOT 12V DC. SO, IF YOU HAVE A CAMPER, WHILE DRIVING YOU WILL NOT HAVE POWER FOR YOUR FRIDGE OR INTERIOR CAMPER LIGHTS, CHARGING CAMPER BATTERY ETC.CONTACTED FORD, THEY RECOMMENDED FILING A COMPLAINT WITH YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023899September 17, 2017
POWER TRAIN
THERE APPEARS TO BE "SLACK" IN THE DRIVETRAIN, AS IF IT HAS A BAD UNIVERSAL JOINT. THERE IS OFTEN A CLUNK WHEN YOU STEP ON THE GAS WHEN PULLING AWAY FROM A STOP. IT WAS RECENTLY CHECKED AT THE DEALER WHILE IN FOR AN OIL CHANGE. THEY SAID THEY FOUND NOTHING WRONG WITH IT. I READ ON AN F150 FORUM SITE THAT THIS IS A RATHER COMMON COMPLAINT. THE DEALER HAS TOLD OTHERS THAT THERE IS NOTHING WRONG WITH IT. IT HAPPENS OFTEN WHEN PULLING AWAY FROM A STOP SIGN BUT OTHERS HAVE REPORTED IT ALSO HAPPENS TO THEIR TRUCK WHILE CRUISING DOWN THE HIGHWAY AND STEPPING ON THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023760September 16, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR GLASS EXPLODED. REAR DE-FROST TURNED ON, ELECTRICAL CIRCUIT ISSUE CAUSED REAR GLASS TO OVER HEAT AND BURN UP, ALONG WITH COLD EXTERNAL WEATHER CAUSING VERY HOT GLASS EXPLOSION WHILE DRIVING SENDING GLASS PIECES EVERYWHERE. GLASS PARTICLES VERY FINE AND CAUSED SCRATCHES AND BLEEDING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11023791September 16, 2017
SERVICE BRAKES
DRIVING AT 65MPH, ALL OF A SUDDEN SAID BRAKE FLUID OUT, EMERGENCY BRAKE WAS NOT ON, SAID IT WAS, PULLED TO SIDE OF HIGHWAY, TESTED EMERGENCY BRAKE, NOT ENGAGED, HAD TO PUSH BRAKE PEDAL ALL THE WAY TO FLOORBOARD, COASTED TO DEALER NEARBY. DEALER HAS SAID, COMPLETE FAILURE OF MASTER CYLINDER AND BRAKE LINE LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022234September 7, 2017
FUEL/PROPULSION SYSTEM
I WAS MERGING ONTO A HIGHWAY AND I WENT TO ACCELERATE AND LI ENDED UP WITH A COMPLETE LOSS OF POWER, NO ACCELERATION, AND A FLASHING WRENCH ON MY SCREEN TELLING ME THAT I WAS HAVING A HILL DECENT ISSUE AND SERVICE ADVANCETRAC ERROR. AS I TRIED TO GET OFF THE ROAD ONCE I LOST POWER; THE CAR STARTED SHAKING VIOLENTLY WHILE AT A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021586September 5, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT ALL OF THE CONTROLS ON THE STEERING WHEEL WERE INOPERABLE. WESTWAY FORD OF DALLAS, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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