Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11098677May 29, 2018
POWER TRAIN
AT 15000 MILES THE FRONT DIFFERENTIAL BEARINGS BEGAN TO FAIL AND CONTAMINATED THE ENTIRE FRONT DIFFERENTIAL. THE DIFFERENTIAL HAD TO BE COMPLETELY REPLACED. THIS COULD HAVE FAILED ON THE ROAD LEAVING ME STRANDED. THIS WAS WHILE DRIVING ON NORMAL CITY STREETS AND THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097860May 24, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING THE VEHICLE ON FREEWAYS WITH ADAPTIVE CRUISE CONTROL ENABLED, IF THE VEHICLE APPROACHES A VEHICLE IN AN ADJACENT LANE (TYPICALLY A LARGER VEHICLE LIKE A TRUCK WITH A TRAILER, SEMI, OR TANKER) THE COLLISION AID ACTIVATES AND HEAVILY APPLIES THE BRAKES. IF SOMEONE IS FOLLOWING CLOSE BEHIND ME, AS HAS HAPPENED IN AT LEAST 4 INSTANCES, THE INDIVIDUAL WILL NEED TO STOP AND MAKE AN EMERGENCY MANEUVER TO AVOID COLLIDING. IN BOTH CASES, THE BRAKING ONLY LASTED MOMENTARILY BUT WAS ENOUGH TO REDUCE THE VEHICLES SPEED 20-30 MPH DURING THAT TIME. THE VEHICLE HAS BEEN INSPECTED BY FORD BUT THEY HAVE SAID THAT THERE IS NOTHING THAT THEY CAN DO. FOR THE TIME BEING, WE KEEP THIS FEATURE DISABLED UNTIL FORD CAN GET THIS ISSUE RESOLVED. THERE HAVE BEEN RECALLS FOR PREVIOUS YEARS BUT OURS IS NOT INCLUDED. BECAUSE OF THIS FORD HAS SAID THERE'S NOTHING THEY CAN DO ON MULTIPLE ATTEMPTS TO GET THE PROBLEM RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097863May 24, 2018
ENGINE, POWER TRAIN
THE VEHICLE HESITATES, IDLES ROUGHLY WHEN COLD AND MAKES A KNOCKING TYPE NOISE AT IDLE WHEN HOT. THE COOLANT LEVEL HAS GONE DOWN SUBSTANTIALLY DESPITE HAVING IT SERVICED RECENTLY. WE HAVE EXPERIENCED LARGE AMOUNTS OF WATER DRIPPING FROM THE TAIL PIPE ALONG WITH THE OCCASIONAL PUFF OF THICK SMOKE. THE VEHICLE MISFIRES AND IT HAS BEEN VERIFIED BY A SCAN TOOL (MY OWN AND FORDS). FORD'S TECHNICIANS HAVE VERIFIED THE CONCERN BUT HAVE TOLD US THAT WITHOUT A HARD FAULT, THEY ARE NOT ABLE TO LOOK INTO THE PROBLEM FURTHER. THIS ISSUE HAS BEEN BROUGHT TO THEIR ATTENTION SEVERAL TIMES WITH NO RESOLUTION. WHILE IT MAY BE RELATED OR UNRELATED, THE TRANSMISSION ALSO JERKS WHEN SLOWING DOWN AND HAS A TENDENCY TO LURCH FORWARD WHEN GOING FROM 3-2-1 GEARS. THIS HAS ALSO BEEN VERIFIED BY FORD AND THEY HAVE MADE TWO ATTEMPTS USING TSB 16-0015 TO RESOLVE WITHOUT ANY IMPROVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097864May 24, 2018
SUSPENSION
THE VEHICLE HOPS VERY BADLY OVER ROUGH SURFACES AND THE TAIL END SWINGS OUT. FORD SAYS THIS IS NORMAL BUT THE VEHICLE ALMOST LOSES CONTROL OVER SURFACES THAT ARE HANDLED BY OTHER VEHICLES INCLUDING OTHER F-150S. FORD CLAIMS THIS IS A NORMAL CHARACTERISTIC OF THE VEHICLE. CURRENTLY THE VEHICLE'S REAR SITS HIGHER ON ONE SIDE THAN THE OTHER BY ABOUT 1.1 INCHES. THIS HAS BEEN BROUGHT TO FORD'S ATTENTION AND THEY HAVE SAID THAT IT'S NORMAL AND DUE TO THE GAS TANK BEING FULL DESPITE IT RESIDING ON THE SIDE THAT SITS HIGHER. NEITHER OF THESE ISSUES HAVE BEEN RESOLVED BUT FEEL THAT THEY ARE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097227May 22, 2018
UNKNOWN OR OTHER
TRUCK IS IDLING DOWN TO ABOUT 250 RPM AND PERIODICALLY STALLING OUT AFTER DRIVING AND COMING TO A STOP AT A LIGHT OR STOP SIGN. ALSO STALLS IN REVERSE. FORD CANNOT RESOLVE THE ISSUE. STARTED WITH 22604 MILES. NOW HAS 26346 MILES AND AM STILL HAVING THE SAME ISSUE. I HAVE TAKEN IT TO THE FORD DEALER WHERE I PURCHASED IT 3 TIMES. STILL HAS NOT BEEN RESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096406May 16, 2018
SERVICE BRAKES
THIS MORNING 5/16/2018 AT 7:30 AM CDT, WHILE TAKING MY 6 YEAR OLD SON TO SCHOOL, MY 2016 FORD F-150 PRODUCED A "BRAKE FLUID LOW" WARNING LIGHT. THE BRAKING SYSTEM WAS SEVERELY COMPROMISED AND THE PEDAL HAD TO BE DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. I ADDED 54 OZ OF BRAKE FLUID TO GET IT TO A DEALERSHIP AND THE WARNING LIGHT CONTINUED TO APPEAR. AS I WAS DRIVING I HAD TO GO INTO MANUAL MODE TO DOWNSHIFT TO SLOW THE CAR DOWN SO I COULD BRAKE VEHICLE TO A STOP. FULL SPEED BRAKING WAS IMPOSSIBLE. WAS ABLE TO GET TO A FORD DEALER - THEY DETERMINED THAT THE MASTER CYLINDER WAS LEAKING AND THAT THE MASTER CYLINDER AND BRAKE BOOSTER HAVE TO BE REPLACED. THIS IS CONSISTENT WITH PRIOR MODEL YEAR RECALLS FOR THIS TRUCK AND ENGINE TYPE (3.5L V6 ECOBOOST). VEHICLE HAS 45K MILES AND OUT OF WARRANTY FOR THIS ISSUE, SO OUT OF POCKET COSTS ARE ROUGHLY $1100. SERVICE RECORDS WILL BECOME AVAILABLE TOMORROW WHEN THE WORK IS COMPLETE. I CAN UPLOAD THEM AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092877May 10, 2018
VISIBILITY/WIPER
REAR WINDOW SHATTERED WHILE SITTING IN OUR DRIVEWAY, STATIONARY WITH NO ONE IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093190May 10, 2018
UNKNOWN OR OTHER
STARTED TO HEAR A CLICKING/TAPPING NOISE COMING FROM THE ENGINE WHILE AT IDLE. HAVE LEARNED THAT IT IS THE ETB (ELECTRONIC THROTTLE BODY). I PHYSICALLY SAW THE ETB MAKING THE NOISE I AM CONCERNED ABOUT. TOOK TO FORD FOR DIAGNOSIS AND BECAUSE THE TRUCK IS NOT GIVING AN ERROR CODE, THERE IS NOTHING THEY WILL DO. FOUND THAT THERE ARE SEVERAL HUNDRED COMPLAINTS AGAINST FORD AND THEIR ETB. IT IS A SAFETY ISSUE THAT I AM TRYING TO PREVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092142May 6, 2018
SERVICE BRAKES
ON MAY 4TH MY BRAKES TOTALLY FAILED. LUCKILY I DISCOVERED THIS WHEN I GOT INTO MY TRUCK TO START IT UP FROM WORK. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I POPPED THE HOOD AND DISCOVERED THE BRAKE FLUID RESERVOIR EMPTY. I AM LUCKY THAT I WAS NOT DRIVING WHEN I DISCOVERED THIS. MY TRUCK HAS BEEN TOWED TO THE LOCAL FORD DEALERSHIP AND I DO NOT HAVE ANY DOCUMENTATION AT THIS TIME. THE VEHICLE WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091355May 2, 2018
STEERING
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME LOOSE. THE CONTACT ATTEMPTED TO ADJUST THE STEERING WHEEL, BUT THE FAILURE CONTINUED TO WORSEN. THE VEHICLE WAS TAKEN TO THE DEALER (COOK FORD, 2600 PALMER HWY, TEXAS CITY, TX 77590) WHERE IT WAS DIAGNOSED THAT A BOLT BEHIND THE STEERING WHEEL NEEDED TO BE TIGHTENED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091138May 1, 2018
UNKNOWN OR OTHER
WHEN OPENING THE SUNROOF THE PLASTIC TRACK WILL BREAK CAUSING THE SUNROOF MECHANISM TO BECOME JAMMED LEAVING THE SUNROOF PARTIALLY OPEN AND UNABLE TO CLOSE. THIS IS THE SECOND TIME THIS TRACK HAS BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091017April 30, 2018
SERVICE BRAKES
I EXPERIENCED 100% BRAKE FAILURE ON MY 2016 FORD F150 3.5L V6. I STARTED MY VEHICLE APPRX 530AM ON 4/30/18 TO DRIVE TO WORK. UPON STARTING THE VEHICLE A "LOW BRAKE FLUID LEVEL" MESSAGE APPEARED. I WAS NOT IMMEDIATELY SURE WHAT TO THINK. I PLACED THE TRUCK IN DRIVE AND AS I ROLLED DOWN MY SLOPED DRIVEWAY AND PRESSED ON THE BRAKE PEDAL - THE BRAKES WENT TO THE FLOOR WITHOUT ANY STOPPING CAPABILITY. I COASTED TO A STOP WITHOUT INCIDENT. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS VERY LOW, WELL BELOW THE MINIMUM MARK ON THE RESERVOIR. I HAD THE TRUCK TOWED TO THE FORD DEALER. UPON RESEARCH IT SOUNDS LIKE THIS SAME MODEL TRUCK HAS BEEN REPORTED TO HAVE BRAKE FLUID DRAINING TO THE MASTER CYLINDER. I DO NOT KNOW FOR CERTAIN WHAT MY ISSUE IS. I SHOULD FIND OUT TOMORROW WHEN THE FORD MECHANICS CAN LOOK OVER THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090476April 27, 2018
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
ALMOST EXACTLY THE SAME EXPERIENCE AS INCIDENT NUMBERS 11090030, 11063919, AND 11048673. THERE MAY BE OTHERS, BUT, I DIDN'T GO ANY FURTHER. I WAS DRIVING ON A BRIDGE WITHOUT ANY SAFETY SHOULDERS AND THE VEHICLE SUDDENLY LOST ALL POWER, "HILL START ASSIST NOT AVAILABLE" INDICATOR CAME ON, "SERVICE ADVANCE TRAC" INDICATOR CAME ON, AND "SEE MANUAL" INDICATOR CAME ON WITH THE WRENCH SYMBOL. AFTER NEARLY BEING REAR-ENDED BY ANOTHER CAR, I WAS ABLE TO COAST TO AN OFF RAMP AND PULL OVER. THE TRUCK WAS SHAKING VIOLENTLY. I SHUT IT OFF AND THEN RESTARTED IT AND WAS ABLE TO GET BACK OVER THE BRIDGE BUT THEN THE SAME EXACT SCENARIO HAPPENED AGAIN ON THE OTHER SIDE. ON THE WAY HOME, IT HAPPENED A COUPLE MORE TIMES BUT I WAS ABLE TO GET IT HOME. I SCHEDULED A SERVICE APPOINTMENT AT A FORD DEALER TO TAKE THE TRUCK IN ON MONDAY. THE VEHICLE HAS ABOUT 43,000 MILES ON IT. AS I MENTIONED EARLIER, I WAS ALMOST REAR-ENDED BY ANOTHER VEHICLE WHEN THIS OCCURRED, SO, THIS IS AN EXTREMELY DANGEROUS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090030April 25, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING 60 MPH HOUR AND VEHICLE SUDDENLY LOST ALL POWER. THIS HAPPENED TWICE. THE VEHICLE HILL DECENT LIGHT AND SOME OTHER WARNING LIGHTS WOULD COME ON AND THE VEHICLE WOULD SHAKE VIOLENTLY. IT WOULD THEN LOSE ALL POWER AND I HAD TO COAST OFF TO THE SIDE, TURN THE VEHICLE OFF, WAIT 30 SECONDS, AND RESTART. IT WOULD THEN GO ABOUT A 1/2 MILE AND DO IT AGAIN. I PURCHASED THE VEHICLE AS A CERTIFIED VEHICLE A MONTH EARLIER. THE ELECTRONIC THROTTLE BODY HAS FAILED. HOWEVER, THE DEALERSHIP WAS HAVING ISSUES REPLICATING THE ISSUE AND THEY WERE BACK ORDERED ON THE PART.THE VEHICLE HAS 29500 MILES ON IT. THIS IS DANGEROUS AS I COULD BE REAR ENDED. BELIEVE ME, IF THAT HAPPENS, LAWSUITS WILL FLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090040April 25, 2018
STRUCTURE:BODY
THE DOORS (ALL 4) FREEZE IN TEMP BELOW 30 DEGREES. FORD REPLACED THE HARDWARE 4 TIMES AND THEY STILL FREEZE. AFTER YOU OPEN THE DOORS THEY WILL NOT CLOSE UNTIL THEY THAW. WHILE DRIVING ON 2 OCCASIONS THE DOORS FLEW OPEN WHILE MOVING. NOW USE DUCT TAPE TO HOLD DOORS CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089594April 23, 2018
EXTERIOR LIGHTING
VERY POOR TAIL LIGHTS. THE TAIL LIGHTS ARE ONLY VISIBLE AT A SMALL AREA AT THE TOP AND BOTTOM. I HAVE BEEN STOPPED BY THE POLICE FOR NO TAIL LIGHTS. VERY POOR DESIGN ON THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089052April 20, 2018
STRUCTURE:BODY
THE REAR TAILGATE OPENED UP TWICE, ONCE WHILE DRIVING DOWN THE HIGHWAY AND THE SECOND TIME PULLING INTO A PARKING LOT. THIS WAS DURING THE WINTER TIME. I SPRAYED SOME WD40 ON THE REAR LATCHES THINKING THAT WOULD HELP BUT DID NOT. I REALIZED THE LEFT SIDE LATCH WAS NOT ENGAGING ALL THE WAY. I COULD PULL ON THE TOP LEFT SIDE TAILGATE AND IT WAS LOOSE. SO I WOULD HAVE TO SLAM THE TAILGATE UNTIL IT ENGAGED. I TOOK MY TRUCK INTO THE DEALER TO LOOK AT, ALONG WITH TWO OTHER RECALL ISSUES. ON MY INVOICE THEY STATED THEY 'ADJUSTED TAIL GATE STRIKERS AND RETEST OPERATION', IN TIME I'LL SEE IF THIS WORKED OR NOT. WONDERING IF ANYONE ELSE WAS HAVING THIS SAME ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089165April 20, 2018
POWER TRAIN
MY VEHICLE CAME OUT OF PARK WHILE ENGINE WAS RUNNING WHILE I WAS IN A STORE AND CRASHED INTO A BUILDING IN REVERSE. MY VEHICLE HAD MAJOR DAMAGE AND I ALSO RECEIVED A CITATION FOR THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11084783April 12, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KISSELBACK FORD, 1118 13TH ST, ST CLOUD, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082730April 9, 2018
POWER TRAIN
2016 FORD F-150. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR VEHICLE PRICE OR REPLACEMENT VEHICLE. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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