Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11192862April 1, 2019
UNKNOWN OR OTHER
MY HUSBAND WAS DRIVING HOME FROM WORK WHEN HE HEARD A POP THAT SOUNDED LIKE A BALLOON BURSTING AND HE SMELLED SOMETHING BURNING. HE DID HAVE THE REAR SLIDING WINDOW OPEN PARTIALLY. WHEN HE GOT HOME, HE LOOKED THE VEHICLE OVER TO FIND HIS BACK WINDOW HAD SHATTERED. OUR INSURANCE COVERED IT 100% BUT THIS APPEARS TO NOT BE AN ISOLATED INCIDENT. I WENT ONLINE AND LEARNED THAT HAS HAPPENED TO OTHER FORD F150S AND EXPLORERS AND FORD WILL NOT ACCEPT RESPONSIBILITY. I AM GOING TO PUT A COMPLAINT IN WITH THEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193156April 1, 2019
VISIBILITY/WIPER
I WAS SITTING IN MY TRUCK I HAD STARTED IT TURNED HEAT ON AS IT WAS 40 DEGREES OUT. WAS REPLYING TO A TEXT MESSAGE SO WE HADN'T EVEN MOVED WHEN NOT 5MIN AFTER STARTING THE VEHICLE I HEAR A LOUD BANG AND SMELT ELECTRICAL BURNING SMELL AND THANKFULLY THE WINDOWS DIDN'T COMPLETELY SHATTER AND FALL OUT ON MY CHILDREN IN THE BACK SEAT, BUT BOTH PANELS ON EACH SIDE OF THE SLIDING WINDOW WERE COMPLETELY CRACKED AND SHATTERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193189April 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
61,881 MILES, NUMEROUS ADVANCETRAC, HILL DESCENT, ETC. WARNING AND CHECK ENGINE LIGHTS. STALL SUDDENLY IN MIDDLE LANE OF TRAFFIC AT SPEED OF 40 MPH. ALMOST CAUSED REAR END COLLISION. LOSS OF ALL POWER, BARELY ABLE TO DRIFT TO SHOULDER. SERIOUS SAFETY ISSUE! RESEARCH HAS REVEALED THIS IS PATTERN PROBLEM IN THIS MODEL AND PREVIOUS VERSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192492March 29, 2019
STRUCTURE:BODY:DOOR, STEERING
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE PULLED TO THE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO FORD OF MONTEBELLO (LOCATED AT 2747 VIA CAMPO, MONTEBELLO, CA 90640, (323) 358-2880), BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192227March 28, 2019
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING WAS PREMATURELY WORN, MADE A GRINDING NOISE, AND CAUSED THE BRAKE AND ACCELERATOR PEDALS TO VIBRATE WHEN DRIVING 30 MPH. THE CONTACT TOOK THE VEHICLE TO ROCHESTER FORD (4900 US-52 ROCHESTER, MN 55901, (507)-288-7564) WHERE THE DRIVER'S SIDE WHEEL BEARING WAS REPLACED SIX TIMES. THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT ONLY THE FORD F-150'S EQUIPPED WITH THE FOUR WHEEL DRIVE 4A AUTOMATIC SYSTEM WERE EXPERIENCING THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186385March 13, 2019
STRUCTURE:BODY, SEAT BELTS
ON 3/12/19, THIS VEHICLE WAS IN MOTION ON A FEDERAL HIGHWAY WITH A DRIVER, AND (1) PASSENGER IN THE FRONT SEAT. EARLIER IN THE DAY, SAID VEHICLE WAS IN THE DEALERSHIP FOR A RECALL FIX. THE RECALL WAS TO FIX THE DRIVER AND PASSENGER DOOR LOCKING MECHANISMS FROM OPENING PREMATURELY. WHILE IN MOTION ON THE HIGHWAY AFTER LEAVING THE DEALERSHIP THE PASSENGER SIDE DOOR CAME OPEN AND WOULD NOT LATCH ANY FURTHER. DURING THE INITIAL REPAIR PROCESS THERE WERE CUSTOMER SERVICE ISSUES WITH DEALERSHIP STAFF; AFTER SPEAKING WITH THE DEALERSHIP AGAIN FOLLOWING THE INCIDENT THEIR RESPONSE WAS, "THAT'S WHAT YOU GET." DUE TO INCIDENTS AT THE DEALERSHIP IT IS BELIEVED THE REPAIR WAS NOT COMPLETED CORRECTLY ON PURPOSE RISKING LIVES OF THOSE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186253March 12, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE IDLES ROUGH AND STALLS AFTER DRIVING FOR ABOUT 30 MINUTES OR SO. RPMS DROP TO BELOW 500, VEHICLE SHAKES AND SPUTTERS, AND SOMETIMES DIES. I HAVE HAD THE VEHICLE DIE MULTIPLE TIMES BEFORE TURNING AT A STOP LIGHT/SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185620March 10, 2019
VISIBILITY/WIPER
WIPERS WILL NOT TURN OFF! CAN BE DRIVING OR SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184869March 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE VEHICLE WAS TAKEN TO MIKE BASS FORD (440-934-3673, LOCATED AT 5050 DETROIT RD, SHEFFIELD, OH 44035) FOR BRAKE REPAIRS. THE CONTACT STATED THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED, BUT WERE NOT PROPERLY REPAIRED. THE CONTACT DID NOT PROVIDE SPECIFICS ABOUT THE FAILURE HE EXPERIENCED. THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184500March 6, 2019
STRUCTURE:BODY
ELECTRIC TAILGATE DROPS OPEN WITHOUT BEING TRIGGERED AND WILL NOT CLOSE AND STAY CLOSED AFTER REPEATED ATTEMPTS. FINALLY WILL REMAIN CLOSED BUT MAY REPEAT PROCESS. STARTED IN DEC 2017 AND HAS CONTINUED UNTIL THE PRESENT DAY. RETURNED IT TO A FORD DEALER AND THEY FOUND NOTHING. NOW TAILGATE WILL NOT OPEN WHEN THE BUTTON ON THE TAILGATE IS PUSHED. YOU CAN OPEN TAILGATE WITH REMOTE FOB ONLY. TAILGATE OPENING USUALLY HAPPENS WHEN PARKED AND STATIONARY BUT HAS HAPPENED ONCE WHEN I WAS TRANSPORTING MY TRAVEL TRAILER ON THE HIGHWAY. LAST HAPPENED IN FEBRUARY 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184472March 5, 2019
VISIBILITY/WIPER
ON MARCH 5, 2019, THE REAR WINDOW SHATTERED WITHOUT IMPACT. THE CONDITION WAS NOTICED SHORTLY AFTER BEGINNING DRIVING. OUTSIDE TEMPERATURE WAS 45 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183642March 2, 2019
POWER TRAIN
WHEN FIRST TURN THE TRUCK ON AND IT'S COLD, THE TRANSMISSION WILL SLIP OUT OF FIRST GEAR INTO THIRD AND THEN INTO FIFTH. WHEN YOU STOP, THE TRANSMISSION SLAMS BACK INTO FIRST GEAR AND JERKS UNTIL IT GETS INTO SECOND GEAR. ONLY DOES WHEN THE TEUCK IS COLD TYPICALLY. THE TRUCK HAS BEEN TO THE DEALER FOUR TIMES TO GET REPAIRED FOR THIS ISSUE. I'M TOLD THAT IT'S A PROGRAMMING ISSUE EACH TIME. AFTER THE PROGRAMMING IS RESET, THE TRANSMISSION WILL FUNCTION CORRECTLY FOR A FEW DAYS AND THEN THE ISSUE WILL START HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183666March 2, 2019
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
I WAS TOLD BY THE SALES PERSON, (XXXXX), THAT THE TRUCK IS UNDER A BUMPER TO BUMPER WARRANTY, AND A FORD COMPANY WARRANTY THAT INCLUDES EVEN THE LIGHT BULB. AFTER JUST FEW DAYS OF DRIVING, I NOTICED SOME VIBRATION OF THE TRUCK, BAD OIL BURNING IN THE CABINE,GRIDING OF THE WHEELS WHEN I HAVE TO TAKE SHARP CORNERS AND MANY MORE ISSUES. CALLED THE COVINGTON FORD DEALER ABOUT THE PROBLEMS/ISSUES I HAVE WITH THE TRUCK. I WAS TOLD TO TAKE IT TO A FORD DEALER TO HAVE IT INSPECTED. DID THAT. CALLED COVINGTON FORD AND THEY TOLD ME TO TAKE IT OVER TO THEYR DEALER AND THEY WILL CHECKED AND FIX IT. LEFT THE TRUCK FOR OVER A WEEK WITH THEM I CALLED TO SEE WHAT'S GOING ON WITH MY TRUCK. I WAS TOLD THEY FIXED EVERYTHING.NOW THE VIBRATION IS GETTING WORSE. CALLED AGAIN COVINGTON FORD WITH SAME PROBLEMS. I TOLD THEM I'LL GO ON A HUNGER STRIKE IN FRONT OF THEIR DEALER AND FORD COMPANY MAIN OFFICE. AND I WILL IF THE PROBLEM IS NOT SOLVED. THE OWNER OF COVINGTON FORD CONTACTED ME BY PHONE, AND LEFT ME A MESAGE THAT THY WILL TAKE CARE OF THE TRUCK OR GET ME ANOTHER TRUCK. DROVE AGAIN TO THEIR DEALER ON A SATURDAY MORNING. THE SALES PERSON, (XXXXX) , TOOK A TEST DRIVE AND HE SAID THAT YES, THERE ARE TO MANY PROBLEMS WITH THE TRUCK, SO, I'M GONNA GET ANOTHER ONE. AFTER OVER 3 HOURS OF BACK AND FORTH WITH THE OWNER AND GENERAL MANAGER, THEY OFFER ME A OLDER MODEL,2015, AND LOWER XL MODEL. NOW I HAVE F150 2016XLT. DID NOT ACCEPTED, SO THEY TOLD ME TO HIT THE ROAD. AS I SAID, I'M GONNA GO ON A DAY HUNGER STRIKE, CALL ALL THE MEDIA OUTLETS. EVEN I'LL PUT IT ON FACE BOOK. COVINGTON FORD SHOULD BE RESPONSABLE AND INSPECT THE CARS BEFORE THEY OFFER IT FOR SALE. I HOPE THAT YOU WILL HELP ME TO SOLVE THIS PROBLEM BEFORE I'LL GO ON A HUNGER STRIKE. ALL I WANT FROM COVINGTON FORD TO STAND BEHIND THEIR SALES, HONOR THE WARRANTIES. THANK YOU. A VERY DISAPPOINTED CUSTOMER. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183692March 2, 2019
ENGINE
STARTING AT 30,000 MILES THE TRUCK HAD A ROUGH IDLE AT A STOPLIGHT OR STOP SIGN IN GEAR, AND THEN AFTER A COUPLE MONTHS I WOULD SHIFTING FROM REVERSE TO DRIVE AND IT SHUT DOWN. NOW SOMETIMES WHEN I COME UP TO A STOP SIGN OR STOP LIGHT IT SHUTS OFF I WAS EVEN AT AN INTERSECTION AND IT SHUT OFF THIS IS A HUGE SAFETY CONCERN AND FORD NEEDS TO FIX IT NOW. NO CODE POPS UP AND FORD CANNOT RE-CREATE IT OR FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183451March 1, 2019
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN OCTOBER OF 2018. MCLAUGHLIN FORD (950 N MAIN ST, SUMTER, SC 29150) WAS CONTACTED AND STATED THAT THEY WOULD ORDER THE PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER BOUGHT TRUCK FROM A PRIVATE OWNER. CONSUMER HAS REPORTED A RECALL ON OCT 2018 BUT STILL HAS NOT RECEIVED AN APPOINTMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182520February 26, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2016 FORD F-150. WHILE THE CONTACT WAS ON VACATION, THE VEHICLE CAUGHT FIRE IN THE DRIVEWAY. THE CONTACT'S CHILD WAS AT HOME, SAW THE VEHICLE ON FIRE, AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11182623February 26, 2019
AIR BAGS
5/25/2018 - HEAD ON COLLISION. I WAS A PASSENGER. OUR VEHICLE GOING 25 MPH UPHILL. STRIKING VEHICLE GOING EST 60+ MPH COMING DOWN HILL COLLIDED HEAD ON WITH US. NO FATALITIES BUT 3 INJURED. SEAT BELTS LOCKED CORRECTLY. DRIVERS SIDE AIRBAG DEPLOYED AND THE PASSENGER (MY SIDE) AIRBAG DID NOT. DRIVER OF THE VEHICLE STRIKING US HEAVILY INEBRIATED. ONE OF THE FIREMEN, WHEN OPENING PASSENGER DOOR, COMMENTED ABOUT PLASTIC PIECES IN THE AIRBAG AREA.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11174190February 21, 2019
POWER TRAIN, FUEL SYSTEM, GASOLINE
2016 FORD F-150. CONSUMER WRITES IN REGARD TO FAULTY THROTTLE BODY ASSEMBLY AND FOR REIMBURSEMENT FOR REPAIRS. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181740February 21, 2019
UNKNOWN OR OTHER
MY DRIVER DOOR WON'T LATCH. SOMETIMES IT WON'T OPEN. OTHER TIMES IT WON'T LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181464February 20, 2019
SERVICE BRAKES, STEERING, WHEELS
AN UNSAFE, ROAD HAZARD, A BOOBY TRAP F150 TRUCK. THIS IS WHAT I GOT FROM A FORD DEALER IN COVINGTON. AN UNSAFE TRUCK.WHOSE FAULT THAT THE TRUCK IS ON THE ROADS? WOULD LIKE TO FIND OUT. FORD COMP. OR THE DEALER? WE ARE AN OLDER, SENIORS, MINORITY COUPLE JUST TRYING TO BUY OUR FIRST F150 TRUCK. ON DEC. 31ST 2018, BOUGHT A 2016 F150 FORD TRUCK FROM THIS DEALER. I WAS TOLD THAT THIS TRUCK IS COVERED BY A SPECIAL FORD COMP. TAKE BACK THE TRUCK. I HAVE HIS MESSAGE ON MY VOICE MAIL. THEY WILL TRY TO FIX IT FULL WARRANTY BEING A BUY BACK TRUCK,INCLUDING EVEN THE LIGHT BULBS, ON TOP OF THE REGULAR WARRANTY. . SAID THAT VIBRATION CAME FROM THE WHEELS NO, CALLED THEM AGAIN, SENT THEM FEW EMAILS. I TOLD THEM THAT I WILL GO ON A HUNGER STRIKE IN FRONT OF THEIR DEALER. FINALLY, THE OWNER,MATH, CALLED ME TO OR THEY WILL GIVE ME ANOTHER TRUCK. THEY KNEW THAT THE TRUCK IS NOT SAFE TO DRIVE ON THE STREETS. IT'S ROAD HAZARD. AND NOT TALKING ABOUT THE SMOKE INSIDE THE CABIN. YOU CAN DIE OF SUFFOCATION. DROVE ANOTHER OUR OR SO TO THEIR DEALER. HAD ERDDYN, THE SELLER GUY TO DRIVE TEST THE TRUCK. AFTER FEW MINUTES OF DRIVE, WE NOTICED THE VIBRATION. HE SAID IS NORMAL. THEN IT STARTED TO VIBRATE EVEN WORST. I ASKED HIM ABOUT THE STRONG SMOKE SMELL. DID NOT SAY ANYTHING. GOT BACK TO THE DEALER, INSPECTED THE TRUCK.THE TRUCK WAS IN GOOD SHAPE. AFTER 2 HOURS OF TALK WITH THE OWNER, THEY OFFER ME GET ME ANOTHER TRUCK. OLDER YEAR MODEL, INFERIOR CLASS. DID NOT ACCEPTED, SO, THEY SAID HIT THE ROAD. AND LEFT AFTER WASTING OVER 3 HOURS. SO, HERE I AM WITH A VERY UNSAFE TRUCK DRIVING ON THE ROADS. SOONER OR LATER AN ACCIDENT IS GONNA HAPPEN, OR ME DYING OF SUFFOCATION IN THE CABIN. NO. I'M GONNA PROTEST IN FRONT OF THEIR DEALER , AND THEN I'M GONNA DO THE SAME IN FRONT FORD MOTOR COMPANY HEADQUARTER. IS THEIR FAULT TOO. PUTTING BACK ON THE ROADS A UNSAFE CAR? AND COVINGTON FORD TO SELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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