Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11207835May 15, 2019
SERVICE BRAKES
ON 05/11/19 WHILE DRIVING I EXPERIENCED NEARLY COMPLETE BRAKE FAILURE. I TOOK THE TRUCK TO MY LOCAL MECHANIC WHO DIAGNOSED THE FAILURE DUE TO THE MASTER CYLINDER RUPTURING. SEQUENTIALLY THE LEAKING BRAKE FLUID DRAINED INTO THE BRAKE BOOSTER WHICH ALSO HAD TO BE REPLACED. AS THIS HAPPENED WHILE I WAS DRIVING IT WAS QUITE MIRACULOUS NO ONE WAS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207899May 15, 2019
UNKNOWN OR OTHER
WHILE DRIVING I RECIEVED A BRAKE FLUID LEVEL LOW WARNING LIGHT. PROCEDED CAUTIOUSLY TO WORK APPROXIMATELY A MILE AWAY WITHOUT ANY ISSUE. LOOKED AT THE RESERVOIR AND FOUND IT TO BE NEARLY EMPTY. AFTER THE TRUCK SAT I WENT TO LEAVE WORK HOPING TO MAKE IT TO A PARTS STORE TO GET BRAKE FLUID. GOT IN TO START IT AND THE PEDAL WENT COMPLETELY TO THE FLOOR WITH NO RESISTANCE. HITCHED A RIDE TO GET FLUID AND TOPPED IT OFF. I GOT BACK IN AND HEADED DOWN THE ROAD MAKING IT NO MORE THAN A MILE BEFORE I COMPLETELY LOST MY BRAKES. AFTER SERVICE THIS WAS APPARENTLY CAUSED BY A FAULTY SEAL IN THE MASTER CYLINDER PUMPING ALL THE BRAKE FLUID INTO THE BOOSTER. A PROBLEM FORD HAS HAD WITH PREVIOUS MODEL YEARS AND RECALLED. THIS TYPE OF FAILURE LEAVES NO EVIDENCE OF A LEAK. THIS WAS A SUDDEN AND COMPLETE LOSS OF THE ABILITY TO STOP MY VEHICLE EXCEPT FOR THE PARKING BREAK. DANGEROUS TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207220May 13, 2019
UNKNOWN OR OTHER
THE SYNC 3 SYSTEMS FUNCTIONS POORLY OR NOT AT ALL. OFTEN TIMES IT STALLS, FREEZES OR BECOMES UNRESPONSIVE WHICH CAN CAUSE THE FOLLOWING TO HAPPEN. THE SCREEN GOES BLACK AND I AM UNABLE TO ADJUST THE CLIMATE OR USE THE RADIO. ALL FUNCTIONS ARE DISABLED. THE SCREEN GET STUCK WITH THE BACKUP CAMERA ON AND ALL OF THE CONTROLS ARE DISABLED, INCLUDING THE CLIMATE CONTROL. THE SCREEN IS UNRESPONSIVE TO THE TOUCH AND THE CLIMATE CONTROL, RADIO AND ALL OTHER FUNCTIONS DO NOT WORK. THE NAVIGATION GETS STUCK ON THE SCREEN AND THE LOCATION IS INACCURATE AND YOU CANNOT MAKE OTHER CHANGES, INCLUDING TO THE CLIMATE CONTROL. IT DOES NOT MATTER IF THE VEHICLE IS IN MOTION OR STATIONARY AS THE SYNC 3 SYSTEM DOES NOT FUNCTION EITHER WAY. THIS HAPPENS ABOUT EVERY TIME I DRIVE THE VEHICLE BUT I HAD TO ENTER A SINGLE DATE IN THE SYSTEM. I ASKED THE DEALER ABOUT THIS BUT THEIR RESPONSE WAS "DID YOU GET THE EXTENDED WARRANTY?".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206471May 9, 2019
STEERING
DRIVING OUT MY DRIVE WAY MY STEERING FROZE UP ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206056May 7, 2019
VISIBILITY/WIPER
WIPERS WILL NOT SHUT OFF AFTER WIPER SWITCH IS TURNED TO OFF. THE WIPERS CONTINUE TO WIPE AT A LOW INTERMITTENT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205224May 2, 2019
SERVICE BRAKES
I WENT TO DRIVE INTO MY GARAGE AND PUSHED THE BRAKE TO STOP AND THE PEDDLE WENT TO THE FLOOR. I PUSHED AS HARD AS I COULD AND IT FINALLY STOPPED JUST BEFORE I HIT THE BACK OF THE GARAGE. IT ALSO HAPPENED THEN I WAS BACKING OUT OF MY GARAGE. SAME THING HAPPENED WHEN I WAS ON THE ROAD IN TRAFFIC. I WAS GOING SLOW AT THE TIME. SOMETIMES THE BRAKE WILL BE VERY STIFF TO PUSH ALSO. THE PEDDLE WILL BARELY DEPRESS. LIKE THERE IS NO POWER BRAKES. NO WARNING LIGHTS COME ON IN ANY OF THESE SITUATIONS. THERE IS NO WARNING AT ALL. THIS NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205088May 1, 2019
WHEELS
TOOK TRUCK FOR REGULAR SERVICE AND ADVISED THAT THEY COULD NOT ROTATE TIRES. LUG NUTS ARE OF A FLAWED DESIGN THAT SWELL DUE TO HEAT, MOISTURE ETC. DEALER MENTIONED THAT I SHOULD BUY REPLACEMENTS FROM AN AUTO STORE AS FORD IS STILL SELLING THE SAME DEFECTIVE LUG NUTS. ISSUE IS SO COMMON THAT SERVICE DEPT SAID FORD ACTUALLY ENGINEERED AND SENT A SPECIALIZED TOOL TO DEALERS TO REMOVE THESE DEFECTIVE PARTS. ADVISED THAT IN THE EVENT OF A FLAT TIRE, I WOULD NOT BE ABLE TO CHANGE DUE TO LUG NUTS SWELLING AND TOOL NOT FITTING. NOT ONLY ARE CUSTOMERS ON THE HOOK FOR $200+, BUT ALSO POSSIBLE TOWING FEES FOR A NON-MECHANICAL, ROUTINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205103May 1, 2019
UNKNOWN OR OTHER
THIRD BRAKE LIGHT STARTED LEAKING WATER INTO CAB WHICH RAN DOWN UNDER CARPET ON DRIVER SIDE CAUSING MOLD AND MILDEW INSIDE CAB WHICH IS A VERY BAD HEALTH RISK FOR PEOPLE I CANT EVEN DRIVE IT BECAUSE OF THE MOLD SMELL HAVE TO REPLACE THE COMPLETE CARPET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204433April 29, 2019
FUEL/PROPULSION SYSTEM
IN TANK FUEL PUMP WENT OUT AT 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204449April 29, 2019
POWER TRAIN
WAS PARKING MY TRAILER AND HAD UNHOOKED IT GO IN TO MOVE IT FORWARD SO I COULD PUT MY TRAILER LOCK ON LEFT THE DOOR OPEN LIKE I HAVE DONE COUNTLESS TIMES PUT THE TRUCK IN PARK AND GOT OUT STARTED TO WALK BACK WHEN THE ENGINE ACCELERATED AND THE TRUCK STARTED TO MOVE BACKWARDS TURNED TO JUMP IN TO HIT THE BREAK WHEN THE DOOR KNOCKED ME DOWN THE FRONT TIRE HIT MY KNEE AND LEG AND THE DOOR CAUGHT A POST RIPPING IT FORWARD
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11204571April 29, 2019
STEERING
STEERING STARTED TO GET TIGHT WHILE TURNING, THIS WOULD ONLY HAPPEN PERIODICALLY. THEN WHILE I WAS EXITING A FREEWAY WHILE PULLING A TRAILER I LOST ALL POWER STEERING AND ALMOST WRECKED, THE ADVANCETRAC SERVICE LIGHT AND THE ELECTRONIC STEERING LIGHT CAME ON. I HAD THE TRUCK TOWED TO A SERVICE CENTER TO FIND OUT THE FRONT RACK ASSEMBLY NEEDS TO BE REPLACED, TRUCK IS 2 1/2 YEARS OLD AND HAS 77,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203582April 24, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
TAILGATE OPENS BY ITSELF. HAS HAPPENED WHILE DRIVING AT LEAST ONCE (THAT I KNOW OF BECAUSE I HAVE A BED CAP ON THAT HAS HELD IT IN PLACE). THE ONE TIME I NOTICED IT I WAS TOWING A TRAILER AND WAS FORTUNATE THAT THE TAILGATE DID NOT GET WEDGED BETWEEN THE TRAILER JACK ON A TURN. I HAVE NOW NOTICED THAT THE TAILGATE WILL OPEN AND THE LATCH MECHANISM WILL CONTINUE TO FIRE EVEN AFTER THE TAILGATE IS DOWN,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202896April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR DEFOGGER ON SLIDING REAR WINDOW HAS BECOME COMPLETELY DISCONNECTED. POOR DESIGN. WHEN AUTOMATICALLY OPENING SLIDING REAR WINDOW, THE DEFOGGER MECHANISM GETS CAUGHT ON REAR SEAT EVENTUALLY, THIS LEAD TO THE REAR DEFOGGER DISCONNECTING AND BREAKING OFF FROM HIS HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202682April 20, 2019
SEAT BELTS
THE PASSENGER SIDE SEAT BELT WILL NOT RETRACT ON IT'S ON. THE PASSENGER HAS TO PUT THE SEAT BELT ON AND THEN MANUALLY PUSH THE SEAT BELT IN AND THEN LEAN FORWARD FOR IT TO LOCK IN PLACE. THE VEHICLE WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195772April 12, 2019
SERVICE BRAKES
BRAKES FAILED AND IT IS RELATED TO THE BRAKE BOOSTER AND MASTER CYLINDER. HAVE TO REPLACE BOTH AT A COST OF $1500. MY UNDERSTANDING IS FORD IS AWARE OF THIS ISSUE BUT HAS NOT FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195872April 12, 2019
UNKNOWN OR OTHER
THE DOORS (ESPECIALLY FRONT DRIVER SIDE) OFTEN DO NOT LATCH SHUT WHEN THE TEMPERATURE IS BELOW FREEZING. THE LATCH MECHANISM APPEARS TO BE FREEZING. IF ONE DOESN'T REALIZE THE DOOR IS NOT FULLY LATCHED, IT MAY SWING OPEN WHILE ON THE ROAD. I HAD TO HOLD THE DOOR WITH ONE HAND IN ORDER TO PREVENT THE DOOR FROM SWINGING OPEN. I WILL BE BRINGING THE TRUCK TO THE DEALER FOR THE 18N03 RECALL DESPITE THE FACT THAT MANY OTHER F150 OWNERS STATE THAT THIS DOES NOT FIX THE PROBLEM IN MANY CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195500April 10, 2019
SERVICE BRAKES
I GOT UP STARTED MT TRUCK DROVE TO WORK AS NORMAL. GOT INTO MY TRUCK AFTER WORK STARTED IT AND THE BRAKE LIGHT WAS ON AND THE TRUCK WAS DIGGING MULTIPLE TIMES. THE BRAKE PEDAL WHEN PRESSED WENT ALL THE WAY TO THE FLOOR. I GOT OUT POPPED THE HOOD AND LOOKED THERES FLUID IN THE BRAKE RESERVOIR. I LOOKED ON THE GROUND AND ON THE MOTOR FOR LEAKAGE AND THERES NOTHING ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195314April 9, 2019
AIR BAGS, ELECTRICAL SYSTEM
TRUCK HAS RE-OCCURRING FREQUENT EPISODES OF CENTER CONTROL PANEL DOES NOT FUNCTION - WHEN THIS OCCURS- RADIO DOES NOT WORK - NO HEATER -WINDOW DEFROSTER OR A.C / WINDOWS CAN NOT BE ROLLED UP OR DOWN - AIR BAG INDICATOR IS NOT WORKING - SO DON'T KNOW IF THE AIR BAGS WOULD DEPLOYED IF AN ACCIDENT SHOULD OCCUR .THE TRUCK HAS BEEN TO 1 DEALER WHICH SAID IT WAS A SOFT WEAR ISSUE AND CLAIMED TO FIX IT .. LASTED LESS THAN 50 MILES AND BACK TO SQUARE ONE ,, SITTING AT THE SECOND DEALER WHICH STATES IT NOT DOING IT NOW ,, SO COME AND PICK IT UP , THEY RAN A DIAGNOSTICS AND NO DEFAULT CODES WERE FOUND . THIS IS NOT RESOLVING THE ISSUE . IF YOU CANT TELL ME WHAT YOU DID TO FIX IT ..THE ISSUE REMAINS UNRESOLVED .. A SAFETY ISSUE FOR ALL OCCUPANTS IN THE CAB OF THE TRUCK .. IF THE AIR BAGS FAIL TO DEPLOY BECAUSE OF THE ISSUE STATED IN THIS COMPLAINT IS NOT ADDRESSED BY THE FORD MOTOR COMPANY.. I HAVE BEEN IN CONTACT WITH THE FORD RELATIONSHIP - PERSONNEL - AND NOW AWAITING FOR A CALL FROM THE REGIONAL OFFICER ...THE TRUCK IS STILL UNDER FACTORY WARRANTY AND FORD IS REQUIRED TO FULFILL THERE OBLIGATION TO THE CONSUMER AND FIX DEFAULT PRODUCT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194136April 5, 2019
SEATS, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V767000 (SEATS) AND 17V652000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAFAYETTE FORD LINCOLN (5202 RAEFORD RD, FAYETTEVILLE, NC 28304, (910) 613-6272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192861April 1, 2019
ELECTRICAL SYSTEM
MY WIFE LEFT WORK AROUND 445 PM ON 12/27/18, WHEN SHE STARTED THE VEHICLE PRIOR TO PUTTING THE VEHICLE IN DRIVE THE LIGHTS ON THE DASHBOARD (INSTRUMENT CLUSTER ALONE WITH THE RADIO DISPLAY) DO NOT COME ON(TOTAL BLACKOUT), THIS IS NOT THE FIRST TIME(2 TIMES PRIOR TO THIS DATE) THIS HAS HAPPEN TO HER BUT WE HAVE NOTICE THIS OCCURRING DURING COLD WEATHER PERIODS. SO MY WIFE DROVE ABOUT 4 MILES THINKING THE LIGHT WOULD COME ON, WHICH THEY DID NOT, SO SHE PULLED INTO A BUSINESS PARKING LOT, PARKED THE VEHICLE AND TURN IT OFF FOR ABOUT 3 MINUTES. SHE THEN TURNED ON THE VEHICLE AT WHICH TIME ALL THE DASHBOARD LIGHTS CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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