Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11219571June 12, 2019
VISIBILITY/WIPER
DRIVING WITH REAR DEFROST ON NO MORE THAN 10 MINUTES AND I HEARD A LOAD POP. I PULLED OVER AND SEEN MY REAR WINDOW SHATTERED. I SAW NO IMPACT MARKS FROM ANYTHING. FORD NEEDS TO FIX MY WINDOW. IVE HAD THE TRUCK FOR 31 DAYS NOW AND THIS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219556June 12, 2019
SERVICE BRAKES
MASTER CYLINDER FAILED @ 67,675 MILES. FILLED BRAKE BOOSTER WITH BRAKE FLUID. STARTED VEHICLE AND WARNING MESSAGE FOR LOW BRAKE FLUID APPEARED ON THE DASH. HAD EXACTLY 3 MORE BRAKE APPLICATIONS BEFORE BRAKE PEDAL WENT TO FLOOR - NO BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219289June 11, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING IN THE RAIN, WATER LEAKED FROM THE PANORAMIC SUN ROOF INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MACE FORD (4501 S US HWY 41, TERRE HAUTE, IN) WHERE IT WAS DIAGNOSED THAT THE PLASTIC TRACKS USED TO SECURE THE SUN ROOF HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219317June 11, 2019
STRUCTURE:BODY
PLASTIC TRACKS ON PANORAMIC SUNROOF BROKE. WHILE STATIONARY. I WAS UNABLE TO CLOSE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218703June 8, 2019
SERVICE BRAKES
WHILE DRIVING ON CITY STREET, DASH INDICATED "LOW BRAKE FLUID"...OK?. TRAVELED ANOTHER 1/16TH MILE BRAKE PEDDLE WENT TO THE FLOOR, NO BRAKES AND ALL WARNING INDICATORS CAME ON STATING "BRAKES"WITH WARNING SYMBOL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218528June 7, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2016 FORD F-150. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 30-40 MPH, 2 MILES DOWN THE ROAD THERE WAS AN ELECTRICAL BURNING ODOR COMING FROM THE VEHICLE. THE DRIVER EXITED THE VEHICLE AND OPENED THE REAR PASSENGER SIDE DOOR WHERE IT WAS DISCOVERED THAT THERE WERE FLAMES. THE CONTACT WAS UNABLE TO EXTINGUISH THE FIRE. THE POLICE WAS CALLED, THEY EXTINGUISHED THE FIRE. IT WAS UNKNOWN IF A REPORT WAS FILED ON THE INCIDENT. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE INSURANCE COMPANY DETERMINED THAT THE VEHICLE WAS DESTROYED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED BACK IN FEBRUARY 2019 UNDER NHTSA CAMPAIGN NUMBER: 18V568000 (SEAT BELTS, STRUCTURE) BY THE DEALER (DAVID MCDAVID FORD FORT WORTH, 300 W LOOP 820 S, FORT WORTH, TX 76108). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AFTER THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11218548June 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, 'LOW FLUID' DISPLAYED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS CAUTIOUSLY DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER AND MASTER CYLINDER WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,767.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218310June 6, 2019
SERVICE BRAKES
CAME TO A STOP SIGN AND EVERYTHING WORKED, AT THE NEXT STOP SIGN IT WAS AS IF SOMEONE FLIPPED A SWITCH (RESIDENTIAL AREA WITH MANY INTERSECTIONS). MY BRAKE PEDAL WOULD SINK TO THE FLOOR AND COULD BARELY STOP THE TRUCK. HOWEVER IF SLAMMING THE BRAKES THE ABS WOULD FUNCTION AND STOP THE TRUCK AS EXPECTED. INSPECTED BRAKE SYSTEM AND FLUID LEVEL WAS ABOVE MINIMUM IN THE RESERVOIR AND FOUND NO EXTERNAL LEAKING OF BRAKE FLUID (FAILURE WAS INTERNAL TO THE MASTER CYLINDER). TOWED BACK HOME AND ISOLATED MASTER CYLINDER AND FOUND IT TO BE THE ISSUE. REPLACED MASTER CYLINDER AND BRAKES FUNCTION PROPERLY AGAIN. (WHEN I REMOVED THE MASTER THE BOOSTED STILL HELD VACUUM AND FLUID WAS NOT LEAKING INTO BOOSTER. )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218015June 5, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE ATTEMPTING TO HAVE A TIRE ROTATION, THE CONTACT WAS INFORMED THAT THE LUG NUTS WERE SWOLLEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRAIN FORD OF LITTLE ROCK (4601 COLONEL GLENN PLAZA DR, LITTLE ROCK, AR 72210, (501) 436-0341) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER [XXX]. THE LUG NUTS WERE REPLACED BY APPROVAL FROM FORD CUSTOMER RELATIONS. HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 59,489. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217580June 3, 2019
STRUCTURE:BODY
THE PANORAMIC SUN ROOF WILL NOT CLOSE AND IS STUCK IN THE PARTIALLY OPENED POSITION. THE GLASS HAS A PARTIAL CRACK IN IT AND I AM CONCERNED THAT IT WILL SHATTER INJURING ANY PASSENGERS. THE VEHICLE ONLY HAS 21000 MILES. I BELIEVE THIS TO BE A DESIGN DEFECT. I CONTACTED FORD CUSTOMER SERVICE AND THEY REFUSED TO TAKE ANY CORRECTIVE ACTION ON THIS PROBLEM. ONE MONTH EARLIER THE ROOF WOULD NOT CLOSE AND I BROUGHT THE VEHICLE TO THE DEALERSHIP AND THEY PRESSED ON THE GLASS AND FINALLY THE GLASS PANEL RETURNED INTO THE TRACK AND CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217107May 31, 2019
SERVICE BRAKES
LEFT MY HOME THIS MORNING AND APPROACHED A STOP SIGN AND ALMOST LOST COMPLETE BRAKING ON MY VEHICLE. BRAKE PEDAL WAS FIRM BUT ALMOST NO STOPPING ABILITY. BRAKE FLUID RESERVOIR IS FULL AND BRAKE PADS AND ROTORS ARE IN GOOD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210390May 28, 2019
SERVICE BRAKES
COMPLETE BRAKE FAILURE. PARKED TRUCK AND BRAKES WORKED NORMALLY. 15 MINUTES LATER STARTED ENGINE AND BRAKE PEDAL WENT TO THE FLOOR. BRAKE FLUID RESERVOIR WAS EMPTY. NO LEAKAGE AT WHEEL CYLINDERS OR MASTER CYLINDER. 36,000 MILES. NO PRIOR WARNING OF LOW FLUID UNTIL THE FAILURE HAPPENED. TOWED TO LOCAL FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210440May 28, 2019
ELECTRICAL SYSTEM
REAR TAILGATE OPENS ON IT'S OWN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210172May 27, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I HAD THE WRENCH SYMBOL APPEAR ON MY DASH DISPLAY AND THE VEHICLE STOPPED, LOST POWER WHILE I WAS IN TRAFFIC. IT IS NOW AT THE DEALER THAT SOLD IT TO ME, BUT THIS IS SCARY SITUATION TO LOSE POWER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210049May 26, 2019
STEERING
STEERING WAS LOCKING UP WHILE DRIVING, TOOK TO DEALER THREE TIMES WITH THE SAME ISSUE. THE DEALER STATED THERE WAS NO ISSUE BECAUSE THERE WAS NO CODES. MY STEERING WENT OUT COMPLETELY AND CAN NOT STEER. MULTIPLE ISSUES WITH EPAS HAVE BEEN FOUND ONLINE WITH FORD F150S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210069May 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WAS DRIVING DOWN THE HIGHWAY AT 45 MPH, ALL OF A SUDDEN ADVANCE TRACK SERVICE WARNING APPEARED, HILL DESCENT OFF, AND TRUCK LOST ALL POWER AND BEGAN TO IDEA ROUGHLY, COULD NOT ACCELERATE, WAS ABLE TO PULL OFF THE ROAD. FORTUNATELY I HAVE A MECHANICAL BACKGROUND, TURNED OFF IGNITION WAITED A MINUTE AND TRIED TO RESTART THE TRUCK, CRANKED HARDER THAN NORMAL, ENGINE SERVICE LITE WAS ON, TURNED OFF ADVANCE TRACK AND WENT A FEW MILES AND HAPPENED AGAIN. WENT THROUGH SAME STEPS AND RESTARTED VEHICLE, WAS ABLE TO DRIVE 10 MILES TO HOME. WHEN I STARTED THE TRUCK THIS MORNING THE ENGINE SERVICE LIGHT WAS OFF, WENT A FEW MILES AND SAME THING HAPPENED AGAIN. THIS IS A DEFINITE SERIOUS ACCIDENT WAITING TO HAPPEN. IF YOU ARE ON AN INTERSTATE GO 70 MPH IN TRAFFIC AND THIS WOULD HAPPEN MOST PEOPLE WOULD NOT KNOW WHAT TO DO. DOING SOME ONLINE SEARCHING THIS SEEMS TO BE A PROBLEM THAT FORD HAS FAILED TO ADDRESS , IT MUST TAKE LOSS OF LIFE BEFORE THIS PROBLEM IS ADDRESSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209216May 22, 2019
SEATS
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 30 MPH, THE DRIVER'S SEAT BACK WAS NOT SECURE AND MOVED AROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 516-4195) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT BACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208558May 20, 2019
SERVICE BRAKES
AFTER DRIVING FOR ON FOR ABOUT AN HOUR I PULLED OFF THE HIGHWAY AND MY BRAKE PEDDLE WENT VERY SOFT. BRAKE FLUID LOW WARNING AND MY BRAKE LIGHT CAME ON. I GO THE TRUCK STOPPED (SLOWLY) AND CHECKED FLUID - VIRTUALLY EMPTY. I NURSED THE TRUCK TO A SERVICE STATION FILLED FLUID DROVE ABOUT 7 MILES SLOWLY TO HOME AND LIGHT CAME ON AGAIN. PULLED IN FLUID WAS GONE. FOUND THAT THE FLUID WAS LEAKING INTO THE BOOSTER CYLINDER. HAVE TO REPLACE THE MASTER AND BOOSTER CYLINDER. THIS APPEARS TO BE AN OPEN INVESTIGATION AND IT NEEDS TO BE ELEVATED BEFORE SOMEONE IS SERIOUSLY HURT. THIS COULD HAVE BEEN AN ACCIDENT EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208030May 16, 2019
SERVICE BRAKES
MY 2016 FORD F150 HAD TOTAL BRAKE FAILURE WITH OUT WARNING, THIS ALMOST RESULTED IN A MAJOR VEHICLE ACIDENT. THE OCCURED ON A BUSY STREET WITH OUT WARNING THE TRUCK LOST ALL BRAKING AND ABILITY TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207806May 15, 2019
WHEELS
THE FRONT DRIVERS SIDE STEEL WHEEL FRACTURED AND SEPARATED WHILE DRIVING ON A BLACK TOP ROADWAY. THE PART THAT SEPARATED AND CAME OFF WAS LOCATED. THERE APPEARED TO BE NO DAMAGE THAT WOULD HAVE CAUSED THE FRACTURE. THIS IS A LAW ENFORCEMENT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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