Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11229542July 5, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY, SEAT BELTS
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V652000 (LATCHES/ LOCKS/LINKAGES) AND 18V568000 (SEAT BELTS, STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAMARQUE FORD (3101 WILLIAMS BLVD, SUITE F, KENNER, LA 70065, (504) 443-2500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229705July 5, 2019
UNKNOWN OR OTHER
IF TRUCK IS NOT DRIVEN IN A FEW WEEKS THE GAS FEED STICKS IN REVERSE, I HAVE NOT HAD IT STICK IN FORWARD. ONLY IN REVERSE, MY WIFE HAD A ACCIDENT WITH THIS TRUCK. I'VE HAD IT STICK ON ME BUT I'M LOOKING FOR IT. FORD AND THE INSURANCE COMPANIES SAY THAT THERE IS NOTHING WRONG. IT HAS OCCURRED SEVERAL TIMES WITH ME AND I DON'T LET MY WIFE DRIVE THE TRUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11229412July 4, 2019
SERVICE BRAKES
TRUCK HAD 36335 MILES ON IT AND WE HAD COMPLETE BRAKE FAILURE. JUST ARRIVED IN PANAMA CITY FLA AND COMING OUT OF GROCERY STORE LOST ALL BRAKES WHILE IN MOTION ON CITY STREET
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11229377July 3, 2019
FUEL/PROPULSION SYSTEM
INSTRUMENT PANEL LIGHTS UP WITH VARIOUS FAULT MESSAGES RELATED TO TRACTION CONTROL, DOWNHILL DESCENT, ETC... WITHIN SECONDS THE VEHICLE BEGINS TO STUTTER, FAILS TO RESPOND TO ATTEMPTS TO ACCELERATE BY PRESSING GAS PEDDLE, AND EVENTUALLY LOSES POWER. HAPPENED TWICE WHILE TRAVELLING AT HIGHWAY SPEEDS RESULTING IN A DANGEROUS SCENARIO OF PULLING TO THE SIDE OF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229382July 3, 2019
FUEL/PROPULSION SYSTEM
REPORTED MY ISSUE ALREADY 11229377 BUT WANTED TO POINT OUT THAT AT A QUICK GLANCE THERE ARE ANOTHER 30+ NHTSA SAFETY COMPLAINTS FOR MY SAME ISSUE. 11022233, 10955596, 11174190, 10870553, 10887486, 11165975, 11150176, 11139022, 11101604, 11048673, 1102997, 11174190 TO NAME A FEW. FORD HAS ALSO ISSUES SEVERAL TSB AND SSM FOR THIS ISSUE. TSB16-0139, TSB17-2124, SSM46829, TSB16B23-S1. AT WHAT POINT DOES NHTSA PUT PRESSURE ON FORD TO RESOLVE THESE ISSUES? WILL IT REQUIRE A DEATH TO BE ASSOCIATED TO THIS ISSUE? A FIRE, ACCIDENTS? THERE ARE ALSO COUNTLESS ONLINE FORUM POSTS ON THIS ISSUE. I CAN FIND NUMEROUS LINKS SHOWING THIS BUT I THINK THE SHEER NUMBER OF COMPLAINTS ON HERE COUPLED WITH WARRANTY NUMBERS FOR THIS ISSUE SHOULD BE SUFFICIENT TO OPEN AN INVESTIGATION. I PLAN TO WRITE A LETTER TO MY LOCAL NEWS OUTLETS AND GOVERNOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228582June 30, 2019
SERVICE BRAKES
I WAS PARKED AT A RETAIL STORE WHEN THE CHECK BRAKE FLUID LIGHT CMAE ON. I CHECK THE FLUID AND IT WAS ALMOST EMPTY. THE BRAKE PEDAL WAS GOING ALL THE WAY TO THE FLOOR. I PURCHASE FLUID AND REPLACED IT AND DROVE HOME ABOUT TWO MILES AWAY. BY THE TIME I GOT HOME THE LIGHT CAME ON AGIN AND THE PEDAL WAS GOING TO THE FLOOR WITH VERY LITTLE BRAKES. I CALLED MY MECHANIC (WHO WORKS FOR FORD) AND HE SAID TO CHECK BECAUSE HE THOUGHT THERE MIGHT BE A RECALL ON THE BRAKES. THERE IS NOT ONE BUT THERE ARE A LARGE NUMBER OF COMPLAINTS ON THE ISSUE. IT IS SO BAD THE MASTER CYLINDER IS ON BACK ORDER WITH NO TIMEFRAME GIVEN ON WHEN IT WILL COME IN. I ALSO CANNOT GET AN AFTER MARKET PART FROM SOMEONE ELSE DUE TO BACKORDERS. IT IS OBVIOUS THERE IS A MASS PROBLEM THAT FORD IS IGNORING A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223091June 27, 2019
STEERING
WHEN BACKING THE TRUCK DOWN THE DRIVEWAY AT A LOW SPEED. THE STEERING WHEEL LOCKED AT THE MOMENT YOU HAVE TO CUT LEFT TO AVOID A NEIGHBORHOOD WATCH SIGN THAT SITS ADJACENT THE DRIVEWAY. THE LEFT MIRROR BROKE OFF, IMPACTING THE LEFT FRONT QUARTER PANEL RESULTING IN APPROXIMATELY $1,500 DAMAGE TO THE VEHICLE. I ALSO DAMAGED THE COMMUNITY SIGN REQUIRING REPAIR. AS NOTED IN OTHER NHTSA REPORTS, DIAGNOSTIC TESTS WERE VOID OF STEERING CODES. BATTERY FAILURE WAS NOTED HOWEVER EVEN THOUGH A BATTERY INDICATOR LIGHT ON THE INSTRUMENT PANEL NEVER APPEARED. THE DEALERSHIP DOCUMENT NOTED 'LOAD TESTED BATTERY FAILED ' RECOMMEND BATTERY ' CAN CAUSE ELECTRICAL ISSUES.' IN OTHER WORDS, EPAS FAILED OR LOCKED DUE TO A BATTERY ISSUE THAT WAS NOT DISPLAYED ON THE CONSOLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11222909June 27, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE THE VEHICLE WAS BEING SERVICED BY ANTELOPE VALLEY FORD (LOCATED AT 1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959), THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER, BRAKE CYLINDER, AND BUSHINGS NEEDED TO BE REPLACED. THE FAILURE OF THE BRAKE COMPONENTS RENDERED THE BRAKES INOPERABLE. IN ADDITION, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222722June 26, 2019
AIR BAGS, STEERING
ONE WEEK AGO LEFT WORK AND TURNED ON TRUCK. WHEN STARTING TO PULL OUT OF PARKING SPACE ABS LIGHT CAME ON DASH. AFTER GETTING HOME AND CALLING DEALER TO HAVE INSPECTION, WAS INFORMED IT WOULD BE 2 WEEKS TO GET IN FOR SERVICE. AS VEHICLE IS DAILY DRIVER CONTINUED TO DRIVE AROUND TOWN AND TO WORK, A FEW DAYS AFTER REGULAR USE STEERING COLUMN STARTED GETTING HARDER TO TURN AND DEVELOPED CLICKING SOUND. CALLED ANOTHER MECHANIC TO GET IN SOONER AND BEFORE COULD MAKE THAT APPOINTMENT SCHEDULED FOR TWO DAYS LATER ENTIRE STEERING COLUMN LOCKED UP AND VEHICLE IS UNUSABLE. BEING TOWED TO REPAIR SHOP TODAY. LUCKILY WAS NOT DRIVING WHEN COLUMN LOCKED UP. HAD STARTED VEHICLE IN DRIVEWAY AND WAS PLANNING ON GOING TO STORE WHEN UNABLE TO BACK UP BECAUSE STEERING COLUMNS/WHEEL WOULD NOT MOVE. NOW AWAITING WORK FROM REPAIR SHOP ON DOAGNSOSTICS AND ISSUE TO REPAIR. VERY FRUSTRATED AS VEHICLE LESS THAN 3 YEARS OLD AND WITH ONLY 70K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222193June 24, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2016 FORD F-150. WHEN THE VEHICLE WAS TAKEN TO SUNSET FORD (314-843-4431, LOCATED AT 11700 GRAVOIS RD, ST. LOUIS, MO 63127) FOR AN OIL CHANGE AND TIRE ROTATION, IT WAS DIAGNOSED THAT WATER SLIPPED THROUGH THE CHROME SEAL ON THE LUG NUTS, WHICH CAUSED THE LUG NUTS TO SWELL. THE DEALER INFORMED THE CONTACT THAT IF THE TIRES NEEDED TO BE CHANGED IN AN EMERGENCY SITUATION, THE LUG NUTS COULD NOT BE REMOVED. THE DEALER STATED THAT THE FAILURE WAS A KNOWN ISSUE AND THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE FAILURE WAS A KNOWN ISSUE AND THAT ACTION WAS ALREADY TAKEN AGAINST THE SUPPLIER. THE CONTACT WAS NOT COMPENSATED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS REPORTED TO NHTSA AND THERE WOULD BE NO REIMBURSEMENT. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 49,658.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222317June 24, 2019
ENGINE
THROTTLE BODY FAILURE: FIRST OCCURRED ON ORIGINAL THROTTLE BODY (OEM PART) IN 2018. VEHICLE WAS TURNED ON AND STATIONARY IN A PARKING LOT. HEARD A LOUD KNOCKING, DIAGNOSED AT FORD DEALERSHIP. REPLACED ORIGINAL THROTTLE BODY WITH NEW OEM THROTTLE BOTTLE. SECOND OCCURRENCE ON REPLACEMENT THROTTLE BODY (OEM PART) IN JUNE 2019. VEHICLE WAS IN MOTION ON AN INTERSTATE, WRENCH LIGHT CAME ON, PUTTING THE TRUCK IN LIMP MODE AND THE TRUCK STALLED. I PULLED OVER ON THE SIDE OF THE INTERSTATE, TURNED THE TRUCK OFF, WAITED SEVERAL MINUTES AND TURNED VEHICLE BACK ON. CLEARED THE FAULT AND WAS ABLE TO CONTINUE DRIVE WITH LOUD KNOCKING SOUND OCCURRING LIKE IN THE FIRST INSTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222322June 24, 2019
SERVICE BRAKES
3 MILES INTO MY TRIP WITH SEVERAL STARTS AND STOPS. LOW BREAK FLUID WARNING LIGHT. PULLED OVER WITH WORKING BREAKS BUT RESERVOIR WAS ALMOST EMPTY. LOSS OF BREAKS AFTER A COUPLE MORE STOPS. TOPPED OFF BREAK FLUID RESERVOIR. RAN MOTOR 5 MIN BEFORE LOW FLUID WARNING LIGHT, NO SIGN OF EXTERNAL LEAK. LEAKING APPEARS TO BE FROM MASTER CYLINDER TO VACUUM BUSTER. PULLED VACUUM LINE FROM VACUUM BUSTER ELIMINATED THE LOSS OF FLUID. AND WAS ABLE TO LIMP HOME WITH MANUAL BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221888June 22, 2019
SERVICE BRAKES
I WAS DRIVING ON THE NORTH TEXAS TOLLWAY TODAY. GET A LOW BRAKE FLUID WARNING LIGHT. WHEN I TRIED TO SLOW DOWN THE BRAKES WENT TO FLOOR. 0% BRAKING. FORTUNATELY, COASTED TOT A STOP ON THE INSIDE SHOULDER OF A HIGH SPEED TOLLWAY - DANGEROUS. EVENTUALLY TOWED TO PARK CITIES FORD (DALLAS, TEXAS). HAD I TAKEN THE NEXT EXIT I WOULD HAVE ENTERED A BUSY MULTIPLE LANE HIGHWAY SYSTEM FROM AN ELEVATED OVERPASS. VERY LIKELY WOULD HAVE BEEN A MAJOR ACCIDENT WITH HIGH LIKELIHOOD OF INJURY. THIS IS A WELL MAINTAINED VEHICLE. RECENT SERVICE. NO WRECKS. NO BRAKE FLUID SEEN WHERE THE TRUCK WAS PARKED PRIOR TO TODAY'S EVENT. ABSOLUTELY, NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221528June 20, 2019
SERVICE BRAKES
I WAS DRIVING TO WORK AND ON MY WAY ABOUT 7 MILES INTO MY DRIVE, I RECEIVED A NOTICE ON THE INSTRUMENT PANEL INDICATING MY BRAKE FLUID WAS LOW, I CLICK THE OK BUTTON AND CONTINUED DRIVING, UMMIEDIATELY UPON COMING TO THE NEXT LIGHT TO STOP MY BRAKE PEDAL WENT TO THE FLOOR AS I PRESSED HARD TO STOP, THE TRUCK DID NOT STOP AND I RAN THE RED LIGHT BUT MAKING A TURN AND NEARLY HITTING ONCOMING TRAFFIC. THE TRUCK CAMED TO A ROLLING STOP AND I PRESSED THE EMERGENCY BRAKE AND STOPPED ON THE SIDE OF THE ROAD. THIS TRUCK I PURCHASED LAST YEAR IN FEBRUARY OF 2018 AND HAS ONLY 32,000 MILES BUT FORD SAID THE TRUCK WARRANTY HAD EXPIRED AND THE COST WAS $1235.41. I AM FIGHTING FORD AND HAD OPENED A CASE BUT THEIR INVESTIGATION DETERMINED THEY ARE NOT AT FAULT! I AM HERE TO SEE IF NHTSA CAN HAVE THEM RECALL THEIR BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221359June 19, 2019
UNKNOWN OR OTHER
PURCHASED FROM MULLINAX FORD PALM BEACH ON 4/13/2018. THE VEHICLE IS A 2016 FORD F150. I HAVE OWNED THIS VEHICLE SLIGHTLY OVER A YEAR AND HAVE EXPERIENCED COUNTLESS ISSUES, MOSTLY WATER LEAKS INTO THE TRUCKS CAB THAT IS WETTING THE CARPETING CAUSING HUMIDITY AND MOLD ISSUES, MULLINAX FORD TAKES THE VEHICLE IN FOR REPAIR, SUPPOSEDLY REPAIRS THE VEHICLE AND RETURNS IT TO ME, THE ISSUES ARE STILL PRESENT AFTER MULTIPLE VISITS TO THE DEALERS SERVICE DEPT. I REACHED OUT TO FORD MOTOR CO CUSTOMER RELATIONS IN REGARDS TO A BUY BACK, FORD DENIED THE CLAIM, THE REPAIRS HAVE BEEN SUB PAR AND PER MY OWN RESEARCH FROM OTHER SERVICE ADVISORS AT OTHER DEALERS ARE NOT THE CORRECT FIX. I REACHED OUT TO THE SALES DEPARTMENT FOR ASSISTANCE, THEIR ASSISTANCE WAS MINIMAL, OFFERING BELOW MARKET VALUE AND NO ASSISTANCE IN PRICING FOR A REPLACEMENT VEHICLE, THE CARPETING IS WET CAUSING MOISTURE MOLDY SMELLS, AND MULLINAX HAS YET TO CONTACT ME WITH AN AVAILABLE APPOINTMENT TO FIX THESE ISSUES AND FORD CUSTOMER RELATIONS HAS NOT RETURNED MY EMAIL BUT IS SUPPOSEDLY SUPPOSED TO CONTACT ME WITH ON FRIDAY TO TOUCH BASE. I HAVE RECORDS OF ALL SUPPOSED REPAIRS, AS WELL AS PICTURES AND VIDEO DOCUMENTING ALL THESE ISSUES. REPAIRS: INTEGRATED WHEEL END REPAIR ATTEMPTS: 1 SUNROOF LEAK REPAIR ATTEMPTS: 3 (ISSUE STILL PRESENT) BROKEN SUNROOF GUIDES (BROKEN BY TECH) REPAIR ATTEMPTS: 1 HIGH MOUNT BRAKE LIGHT LEAK: REPAIR ATTEMPT: 1 CARPET SHIELDING REWORK REPAIR ATTEMPT: 1 VAPOR MANAGEMENT VALVE REPAIR ATTEMPT: 1 INTERMITTEN HARD SHIFT INTO REVERSE REPAIR ATTEMPT: 1 (ISSUE STILL PRESENT) REAR SLIDING WINDOW LEAK REPAIR ATTEMPT: 0 (ISSUE STILL PRESENT) METALLIC RATTLE / CHIRP NOISE IN ENGINE BAY REPAIR ATTEMPT: 1 (ISSUE STILL PRESENT) DOOR VAPOR SHIELD LEAK REPAIR ATTEMPTS: 2 (ISSUE STILL PRESENT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220391June 16, 2019
FUEL/PROPULSION SYSTEM
GAS TANK FUEL PUMP AND FUEL PUMP DRIVER WENT BAD AT 56,000 MILES. WOULD START WHEN CRANKING THEN IDLE ROUGH FOR A FEW SECONDS AND SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220410June 16, 2019
UNKNOWN OR OTHER
HORN ASSEMBLY IS NOT WORKING WHILE IN MOTION OR PARKED. THE AFTER THE MONTH BUMPER TO BUMPER WARRANTY WAS UP THE HORN STOP WORKING, INCLUDING SOUND WHEN USING THE KEY TO LOCK/UNLOCK TRUCK, AND THE PANIC ALARM DOES NOT SOUND. WAS INFORM FROM DEALERSHIP WE WILL HAVE TO PAY TO HAVE THIS CORRECTED 433.83. GOES BACK TO FORD DEALER SHIP ON JULY 15 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220436June 16, 2019
ELECTRICAL SYSTEM
RADIO/AUDIO DOES NOT WORK INTERMITTENTLY ON 2016 F150 PLATINUM SYNC SYSTEM. THIS IS WIDELY NONE PROBLEM WITH THESE TRUCKS AND FORD IS NOT DOING ANYTHING ABOUT IT. THIS IS RELATED TO NHTSA ID #10091432. FORD TSB #SSM 45945. THIS WAS A $70,000 AND FORD IS ACCEPTING RESPONSIBILITY TO FIX A SIMPLE RADIO ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219671June 13, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
LIGHT CAME ON BRAKE FLUID LOW THEN IMMEDIATELY NO BRAKES GOING DOWN THE ROAD. BAD MASTER CYCLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219678June 13, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE CONTACTED GUS JOHNSON FORD NUMEROUS TIMES TO HAVE MY RECALLS FIXED THEY ALWAYS TELL ME THEY ARE ORDERING THE PARTS. THIS STARTED OVER A YEAR AGO IN THE WINTER WITH MY DOOR UNABKLE TO CLOSE. I NEED MY RECALL FIXED ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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