Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11328188June 10, 2020
SERVICE BRAKES
BACKING OUT OF GARAGE AND BRAKES SUDDENLY WENT OUT, PEDAL TO FLOOR. WARNING LIGHTS OF LOW BRAKE FLUID. NO LEAK ANYWHERE AROUND VEHICLE. MASTER CYLINDER FAIL. TRUCK ONLY HAS 38000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327748June 8, 2020
SERVICE BRAKES
I WAS DRIVING ON A FREEWAY AT 75 MPH WHEN THE "LOW BRAKE FLUID" LIGHT ILLUMINATED. I IMMEDIATELY EXITED AND WHILE BRAKING, THE BRAKE PEDAL WENT NEARLY ALL THE WAY TO THE FLOOR. THE BRAKE LIGHT ALSO ILLUMINATED ON THE DASH. I PULLED INTO AN AUTO PARTS STORE AND PURCHASED BRAKE FLUID. IT TOOK APPROXIMATELY 20 OUNCES TO FILL THE RESERVOIR. AFTER FILLING, THE WARNING LIGHTS WENT OFF, BUT THE BRAKING PEDAL WAS STILL NOT FIRM. ONCE I GOT TO MY DESTINATION, I PARKED THE CAR FOR 3 HOURS AND WHEN I LEFT, THE LOW BRAKE FLUID LIGHT AND THE BRAKE WARNING LIGHT CAME ON AGAIN. I PUT ANOTHER 12 OUNCES OF BRAKE FLUID IN THE RESERVOIR AND IMMEDIATELY DROVE TO THE FORD DEALERSHIP SERVICE DEPARTMENT. AT NO TIME DID I OBSERVE ANY BRAKE FLUID ON THE GROUND. UPON INSPECTION, THE DEALERSHIP TOLD ME THE MASTER CYLINDER HAD FAILED AND WAS LEAKING BRAKE FLUID INTO THE BRAKE BOOSTER. THIS WAS AN EXTREMELY DANGEROUS FAILURE AS THERE WAS NO WARNING PRIOR TO THE WARNING LIGHTS ON THE DASH AND THE LOSS OF BRAKES WAS IMMEDIATE. THE VEHICLE HAS 52,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326546May 29, 2020
SERVICE BRAKES
I WAS MERGING ONTO HIGHWAY 44 IN ST. LOUIS FROM LINDBERG BLVD. I APPLIED THE BRAKES TO ALLOW AN 18 WHEELER TO PASS. SUDDENLY THE LOW BRAKE FLUID LIGHT CAME ON THE DASH AND THE PARKING BRAKE. I STARTED LOSING PRESSURE ON MY BRAKE PEDDLE AS IT WENT ALMOST COMPLETELY TO THE FLOOR. I WAS PULLING A TRAILER AT THE TIME AND USED THE TRAILER BRAKES TO COME TO A STOP SAFELY ON THE SIDE OF THE ROAD. I LOOKED UNDER THE HOOD AND MY BRAKE FLUID WAS ALMOST COMPLETELY EMPTY. WHEN I TOOK THE CAR INTO DOBBS AUTO THEY STATED THAT THE MASTER BRAKE CYLINDER LEAKED INTO THE BRAKE BOOSTER CAUSING ALMOST COMPLETE LOSS OF BRAKING. THANKFULLY, I HAD THE TRAILER OTHERWISE THIS COULD HAVE CAUSED AN ACCIDENT. I DON'T HAVE THE REPAIR INVOICE YET, BUT I WILL BE HAPPY TO FORWARD IT ONCE I PICK UP MY TRUCK. THANKS OF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325878May 25, 2020
SERVICE BRAKES
WITH NO PRIOR WARNING SYMPTOMS, I STARTED MY TRUCK THE MORNING OF MAY 23, 2020 AND SAW A BRAKE ALERT MESSAGE ON THE DASHBOARD. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I IMMEDIATELY CALLED MY LOCAL FORD DEALER AND (CAREFULLY AND SLOWLY) DROVE THE TRUCK THE 2 MILES TO THE DEALER. THEY INFORMED ME THAT THE BRAKE MASTER CYLINDER HAD FAILED, LEAKING BRAKE FLUID INTO OTHER PARTS OF THE BRAKING SYSTEM. THEY DID NOT HAVE REPLACEMENT PARTS IN STOCK, SO I AM NOW AWAITING PARTS SHIPMENT BEFORE THEY CAN COMPLETE REPAIRS. I FEEL VERY FORTUNATE THIS HAPPENED NOW, AS MY WIFE AND I ARE SCHEDULED TO LEAVE ON VACATION IN 10 DAYS, PULLING OUR 9000 LB TRAVEL TRAILER ON AN EXTENDED HIGHWAY TRIP. HAD THIS SUDDEN BRAKE FAILURE OCCURRED ON THE ROAD WHILE PULLING AN RV, WE WOULD QUITE LIKELY NOT HAVE LIVED TO TELL THE TALE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325730May 24, 2020
VISIBILITY/WIPER
I GOT IN MY TRUCK THIS MORNING 5/24/2020 CLOSED MY DRIVERS DOOR AND HEARD A LOUD POP LIKE A GUN SHOT. I LOOKED BACK AND MY REAR GLASS EXPLODED. GLASS WENT EVERYWHERE. THE TRUCK HAD NOT BEEN DRIVEN ANYWHERE FOR 3 DAYS. THE TRUCK HAS 42000 MILES. THE TRUCK HAD 38 MILES WHEN I PURCHASED IT. THIS HAPPENED AGAIN IN 2018. I WENT AND GOT IN THE TRUCK AND STARTED IT. I HEARD A LOUD POP AND THE SLIDING GLASS IN THE REAR WINDOW EXPLODED. THE TRUCK HAD UNDER 20000 MILES. FORD WOULD NOT COVER IT. I HAVE READ ARTICLES THAT STATE THE PROBLEM MAY BE THE DEFROSTER GETTING TO HOT AND SHATTERING THE GLASS. ALL I KNOW IS THIS IS THE SECOND TIME IN TWO YEARS FOR THIS TRUCK. THE TRUCK WAS NOT MOVING EACH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325575May 22, 2020
SERVICE BRAKES
STARTED TRUCK UP ON 5/21 IN GARAGE AND NOTICED BRAKE LIGHT ON CONSOLE CAME ON INDICATING ISSUE. BRAKE PEDAL WHEN DEPRESSED WENT ALL THE WAY TO THE FLOOR. CHECKED FLUID LEVEL AND IT WAS NEARLY EMPTY. I ADDED A BOTTLE OF DOT 4 BRAKE FLUID AND PUMPED BRAKES. IT SEEMED TO HOLD FOR A SMALL AMOUNT OF TIME. I CHECKED FLUID RESERVOIR AGAIN AND IT WAS NEARLY EMPTY AGAIN. I VISUALLY CHECK UNDER VEHICLE TO SEE IF THERE WAS A NOTICEABLE LEAK. NONE WAS NOTICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325222May 19, 2020
STEERING
STEERING WHEEL ON FORD F150 LOCKS UP AND USER IS UNABLE TO TURN THE WHEEL. IF THIS HAPPENS WHILE DRIVING, LIVES CAN TRULY BE AT RISK. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324912May 17, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DRIVING EASTBOUND ON I-10 AT 75 -80 MPH, ON A MOUNTAIN, SUDDENLY ADVANCTRAC FAULT WARNING AND ENGINE POWER LOST. VEHICLE ENTERED LIMP MODE. I WAS FORCED TO 'LIMP' ON THE SHOULDER TO REACH A SAFE AREA TO STOP WITH CELL SERVICE AND WAIT FOR A TOW TRUCK. THIS WAS A VERY DANGEROUS SITUATION. SEMI TRAFFIC AT HIGH SPEEDS WERE BLOWING PAST VERY LITTLE SHOULDER SPACE TO NAVIGATE. AT EACH GUARD RAIL I WAS FORCED TO STOP - WAIT FOR A BREAK IN TRAFFIC- RESTART AND PRAY FOR ENOUGH MOMENTUM TO GET AROUND THE AREA. I FINALLY LIMPED INTO WILCOX AZ AND CONTACTED FORD ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED 74 MILES TO SMITH FORD IN LORDSBURG NM $280. FRA ADVISED THAT DUE TO COVID 19 NO PERSONAL TRANSPORTATION IS AVAILABLE. NO ALTERNATE TRANSPORTATION IS AVAILABLE IN WILCOX AZ. SMITH FORD SERVICE DOES NOT OPEN UNTIL MONDAY. ANOTHER ROADSIDE SERVICE $205 PUT COMPUTER ON IT. CODE P2112 THROTTLE ACTUATOR 'A' CONTROL SYSTEM STUCK CLOSED. PYRAMID ROADSIDE SERVICE FOUND DAMAGED WIRING BEHIND ACCELERATOR PEDAL AND LOOSE PEDAL. I HAD TO WALK ALONE IN THE DESERT TO FIND A HOTEL. I EVENTUALLY WALKED ANOTHER 2 MILES PULLING A SUITCASE TO A GRAYHOUND STATION TO PHOENIX SUNDAY (274 MILES).I WILL CONTACT DEALER TOMORROW.FORD HAS BEEN AWARE CUSTOMER SATISFACTION PROGRAM TO REPLACE DEFECTIVE ETB 2015 & 2016 F150. I PURCHASED MAY 5, 2019 AND WAS NOT MADE AWARE OF POTENTIALLY DANGEROUS SITUATION. NO RECALL WAS ISSUED FOR THIS DANGEROUS DEFECT. NOT ONLY COULD I HAVE BEEN SERIOUSLY INJURED ON THE INTERSTATE, I WAS PUT IN VERY HIGH RISK SITUATIONS BOTH DUE TO COVID 19 HIGH RISK IN THIS PART OF THE COUNTRY BUT ALSO MY PERSONAL SAFETY BEING ALONE WITHOUT TRANSPORTATION IN AN AREA WITH LIMITED RESOURCES. THUS FAR I AM OUT OF POCKET $800.00 AND DO NOT KNOW WHAT ADDITIONAL EXPENSES I MAY INCUR UNTIL MY TRUCK IS REPAIRED. I LIVE IN PAPILLION, NE AND HAVE A LONG WAY TO GO TO GET BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324059May 10, 2020
SERVICE BRAKES
TODAY DROVE TRUCK NORMALLY AROUND NEIGHBORHOOD. PARKED IT FOR MAYBE 3 MINUTES, UPON RESTART HAD LOW BRAKE FLUID WARNING AND COMPLETE LOSS OF BRAKES. TESTED TO SEE IF LIGHT WAS ERROR, BUT TOTAL LOSS OF BRAKES. HAD TRUCK SERVICED AT LOCAL FORD DEALER JUST 134 MILES WHERE THEY INSPECTED ALL FLUIDS. INCIDENT OCCURRED ON LOCAL STREET. SEARCHED INTERNET AND NOTED SEVERAL SIMILAR OCCURRENCES FOR 2016 MODELS. THANKFUL I WAS MOVING AT SLOW SPEEDS. ATTACHED PHOTO OF PREVIOUS SERVICE RECORD AND INDICATOR LIGHT. I'LL HAVE TOWED TO FORD TOMORROW TO DIAGNOSE THE PROBLEM. NO INCIDENT OCCURRED BUT GIVEN EXPERIENCE OF OTHERS I THOUGHT IMPORTANT TO ADD DOCUMENTATION TO THIS TYPE OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323913May 8, 2020
ENGINE, STEERING, UNKNOWN OR OTHER
MY 2016 F150 5.0 SUPERCREWHAS STARTED TO REGULARLY STALL WHEN IDLING IN PARK OR WHEN BRAKING OR COASTING WHEN COMING TO A INTERSECTION. I CAN IMMEDIATELY RESTART UPON PUTTING IN PARK OR NEUTRAL. SOMETIMES A CHECK ENGINE LIGHT COMES ON. UPON GOOGLING THE PROBLEM IT SEEMS PRETTY COMMON WITH NO ANSWERS OF CERTAINTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323264May 4, 2020
SERVICE BRAKES
MY BRAKE WARNING LIGHT CAME ON WHEN I DEPRESSED THE BRAKE PEDDLE, AFTER EXITING A BUSY STREET ONTO A COMMERCIAL DRIVEWAY. THE PEDDLE BOTTOMED-OUT AND I HAD VERY LITTLE BRAKING POWER. I WAS TRAVELING AT VERY LOW SPEED AND I WAS ABLE TO STOP BY ENGAGING THE PARK BRAKE. THE MASTER CYLINDER/RESERVOIR WAS NEAR DEPLETED. I WAS UNABLE TO FIND EVIDENCE OF BRAKE FLUID LEAK UNDER THE HOOD OR UNDER THE VEHICLE. I REFILLED THE MASTER CYLINDER AND OPERATED THE VEHICLE AT THE "OFF-STREET" LOT WHERE THE MALFUNCTION OCCURRED. AFTER SEVERAL APPLICATIONS OF THE BRAKES, THE MASTER CYLINDER WAS LOW AGAIN. I REFILLED IT AND DROVE HOME (NEAR BY). AGAIN, I HAD TO ENGAGE THE PARK BRAKE IN ORDER TO COME TO A STOP IN MY DRIVEWAY. THE MASTER CYLINDER WAS NEAR EMPTY AND AGAIN I WAS UNABLE TO FIND A LEAK. THE VEHICLE HAS BEEN TOWED TO THE DEALERSHIP (HTTPS://WWW.SOUTHWAYFORD.COM/). I'M AWAITING DIAGNOSTIC RESULT. UNTIL NOW, I WAS UNAWARE OF THE ISSUES (2013 F 150 & 2014 F 150 RECALL; CURRENT INVESTIGATIONS FOR YEARS 2015 - 2018) SURROUNDING THIS PROBLEM. MEANWHILE, I HAVE TO PAY FOR RELATED EXPENSES (TOWING, DIAGNOSTICS, PARTS AND REPAIR).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322901April 30, 2020
AIR BAGS
DRIVERS SIDE AIR BAG COVER SPLIT OPEN EXPOSING THE AIRBAG. THIS WAS NOT THE RESULT OF A COLLISION. APPEARS TO BE A FAULTY COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322565April 28, 2020
ENGINE
27 APRIL 2020 - ENGINE STALLED WITHOUT WARNING AT SPEED MULTIPLE TIMES, NO ENGINE WARNING LIGHTS ON ONLY "ORANGE WRENCH" INDICATING 4X4 PROBLEM (PER THE MANUAL). VEHICLE WOULD RESTART ONE FIRST COUPLE OF OCCASIONS, WOULD NOT RESTART SUBSEQUENTLY, CRANKING TIMEOUT OCCURRED. WAITED ABOUT 15 MINUTES, VEHICLE RESTARTED AND LEFT IN PARK RUNNING WHILE WAITING FOR TOW TRUCK. HAD VEHICLE TOWED TO MUZI FORD IN NEEDHAM MA FOR EVALUATION. CURRENT DATE IS 28 APRIL 2020. THIS EVENT COULD HAVE CAUSED A CRASH WITHOUT WARNING. WEATHER - RAIN ABOUT 45F, MORNING AROUND 8-9AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322435April 27, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
THE LOCKS ON MY TRUCK FROZE IN WINTER AND AS MY WIFE WAS GOIN DOWN INTERSTATE THE DOOR CAME OPEN AND I'VE WENT TO THE DEALERSHIP WHERE I GOT IT ND THEY REFUSE TA FIX MY RECALLS AND TOLD ME IT WOULD BE 4 DAYS WITHOUT A VEHICLE AND I'M ACTIVE MILITARY AND CAN NOT GO WITHOUT A VEHICLE THEY OFFERED NO CAR TA ME AND WE'RE RUDE AND NOT WILLING TA SHOW ME WHICH OF THE 10 RECALLS ON MY TRUCK IF ANY HAD BEEN FIXED . I JUST BOUGHT THIS TRUCK IN 2019 AND AM HAVING NUTHIN BUT ISSUES AND I BELIEVE IT TA BE A LEMON AND THE DEALER IS OF NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321742April 20, 2020
VISIBILITY/WIPER
REMOTE STARTED MY 2016 F150, TRUCK RAN NO MORE THAN 5 MIN. I WAS ABOUT TEN FEET AWAY WALKING TOWARD THE VEHICLE, I HEARD A LOUD BANG LIKE A GUN SHOT, STARTING LOOKING AROUND AND FOUND MY REAR SLIDER WINDOW SHATTERED. I NEVER USE THE REAR WINDOW DEFROST FUNCTION. AFTER RESEARCHING THIS I FOUND OUT WHEN YOU REMOTE START THIS VEHICLE IT TURNS THE DEFROST ON. I HAVE HAD A VEHICLES WITH REAR WINDOW DEFROST, NEVER HAD ONE DO THIS. IT WAS PRETTY EXPENSIVE REPAIR. THANKFUL MY GRANDCHILDREN WERE NOT IN THE REAR SEAT AT THE TIME. ( VEHICLE WAS STATIONARY ) THIS SEEMS TO BE A COMMON PROBLEM WITH THESE REAR WINDOWS ON THESE TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321361April 17, 2020
WHEELS
DIVER'S SIDE FRONT TIRE WHEN FLAT. I WAS UNABLE TO REMOVE THE LUG NUT WITH THE SUPPLIED LUG WRENCH. THE 2-PART LUGS HAD SWELLED MAKING THE LUG WRENCH UNUSABLE. WAS ABLE TO REMOVE THE LUGS WITH A PERSONAL TOOL SET IN THE REAR OF THE TRUCK. WENT TO A FORD DEALER AND WAS ADVISED TO CHANGE MY LUG NUTS TO A SOLID AFTERMARKET LUG. DEALER SAID THIS IS A COMMON PROBLEM THAT CAN LEAVE PEOPLE STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320929April 12, 2020
STRUCTURE:BODY
DOOR LATCH STUCK OPEN AFTER OPENING AND UNABLE TO GET TO RESET SO DOOR WOULD STAY CLOSED. VEHICLE WAS UNSAFE TO DRIVE UNTIL TEMPERATUES OUTSIDE WENT UP ABOVE FREEZING. VEHICLE WAS PARKED IN DRIVEWAY AND REMOTE START WAS USED TO START/WARM VEHICLE PRIOR TO TRYING TO LEAVE FOR WORK. HAPPENED MULTIPLE TIMES THIS WINTER, BUT ONLY RECORDING ONE DATE BELOW DUE TO LIMITATION IN ONLINE REPORTING SYSTEM. WHEN LOOKING UP THIS PROBLEM FOUND VEHICLES HAVE BEEN ISSUED RECALL FOR REPAIR, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320806April 10, 2020
SERVICE BRAKES
AS I WAS TRAVELLING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH, A LOW BRAKE FLUID NOTIFICATION APPEARED ON MY DISPLAY. ADDITIONALLY I SAW THE BRAKE WARNING LIGHT ILLUMINATED. WHEN I APPLIED THE BRAKES THE PEDAL WENT ALL THE WAY TO THE FLOOR. I STOPPED AND OPENED THE HOOD TO VERIFY THE EMPTY BRAKE FLUID RESERVOIR . ONCE VERIFIED I REFILLED BY PURCHASING A 32 OZ BOTTLE OF DOT4 BRAKE FLUID. ONCE REFILLED WITH ALMOST THE WHOLE BOTTLE, THE BRAKE PRESSURE MOMENTARILY RETURNED. HOWEVER UPON RETURNING TO THE HIGHWAY, I FELT THE BRAKE PRESSURE GO AWAY AGAIN AND THE LOW FLUID LIGHT RE-LIT WITHIN 10 MINUTES. I THEN WENT TO THE LOCAL FORD DEALERSHIP ABOUT ANOTHER 10 MILES AWAY. THERE WAS VERY LITTLE BRAKE PRESSURE THE WHOLE WAY. I ONLY HAD ABOUT AN INCH OF PLAY AND HAD TO APPLY THE BRAKES SEVERAL SECONDS (5-10) EARLIER THAN NORMAL. THE FORD DEALERSHIP DIAGNOSED THE ISSUE AND REPORTED THE FOLLOWING "TECH CHECK ON CUSTOMER CONCERN, BRAKE FLUID RESERVOR EMPTY, PUT VEHICLE ON HOIST CHECK FOR EXTERNAL LEAKS , NO EXTERNAL LEAKS , REMOVE BRAKE MASTER CYLINDER AND FOUND ALL BRAKE FLUID LEAK INTO BRAKE BOOSTER, BRAKE MASTER CYLINDER LEAKING INTO BRAKE BOOSTER, NEED TO REPLACE BRAKE MASTER CYLINDER, AND BRAKE BOOSTER THAT IS CONTAMINATED WITH BRAKE FLUID"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320610April 8, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW BRAKE FLUID LEVEL WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE SLOWLY DECELERATED WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT PULLED INTO THE RESIDENCE AND THE VEHICLE WAS PARKED. THE CONTACT DROVE 10 MPH TO EARNHARDT FORD (7300 W ORCHID LN, CHANDLER, AZ 85226), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED AND THE BRAKE SYSTEM NEEDED TO BE BLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319577March 28, 2020
SEATS
REAR SEAT FRAME, DRIVER'S SIDE, WHERE THE STRUT ATTACHES TO FRAME BROKE OFF. FEEL SEAT IS NOW UNSTABLE. HAVE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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