Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11384701December 23, 2020
POWER TRAIN
EARLIER THIS YEAR, MY F-150 STARTED SHOWING SIGNS OF OVERHEATING. A DIAGNOSTIC WAS DONE AND SHOWED NOTHING. FOLLOWING THIS I HAD THE THERMOSTAT REPLACED 3 TIMES. I WAS EXPERIENCING 'LIMP MODE' WHERE I'D BE ON THE HIGHWAY AND THE TRUCK WOULD GO FROM 65 TO 20 IN SECONDS WITH ONLY A "BING" SOUND AS A WARNING. I RESEARCHED ON LINE TO LEARN WHAT THE CAUSE MIGHT BE.AND DETERMINED IT WAS PROBABLY THE ETC SENSOR/KNOCK SENSOR. MY REGULAR MECHANIC WOULD REBOOT? THE COMPUTER SYSTEM AND IT WOULD WORK FOR A WHILE AND THEN THE SAME THING WOULD HAPPEN. I FINALLY WENT TO THE FORD DEALERSHIP WHERE I ORIGINALLY PURCHASED THE TRUCK. DUE TO THE UNPROFESSIONALISM OF THIS DEALERSHIP, I WAS COMPELLED TO CONTACT FORD CORPORATE OFFICE. THEY INFORMED ME THAT EVEN THOUGH THIS IS A MANUFACTURER'S DEFECT AND THERE HAVE BEEN COMPLAINTS ABOUT IT, THEY WERE NOT IN A LARGE ENOUGH NUMBER TO WARRANT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384472December 21, 2020
STEERING
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING BECAME FIRM BEFORE CEASING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OR FAILURE. THE FAILURE MILEAGE WAS 76,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383571December 15, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR DEFROSTER SHORTED OUT. OVERHEATED AND CAUGHT THE PLASTICS ON FIRE. THE WINDOW THEN SHATTERED FROM THE EXCESS HEAT FROM THE REAR DEFROST. THE VEHICLE WAS IN MOTION ON THE HIGHWAY. OUTSIDE TEMP WAS 28 DEGREES. REAR DEFROST AND HEAT WERE ON FOR THE VEHICLE. WHILE TRAVELING, THE VEHICLE BEGAN TO SMOKE INTERNALLY. THE CAR WAS PULLED OVER, AND SHUT OFF. THE SMOKE STOPPED AND THE WINDOW SHATTERED. THE PLASTIC AND SEAT SURROUNDING THE REAR DEFROST CONNECTION TO THE WINDOW WERE MELTED.
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#11383408December 14, 2020
UNKNOWN OR OTHER
HI, WE'VE EXPERIENCED TWO BRAKE FAILURES ON OUR FORD F-150 PICKUP. THE FIRST TIME WAS 17 JUNE 2020 ON FRONT RIGHT BRAKE. DEALER TOLD ME WE HIT SOMETHING AND CHARGED $500 TO FIX IT. VEHICLE WAS PARKED AND I STARTED IT UP AND PRESSED ON THE BRAKE PEDAL TO PUT IT INTO DRIVE, BRAKE PEDAL WENT TO THE FLOOR AND UPON INVESTIGATION, I FOUND BRAKE FLUID LEAKING FROM THE RIGHT FRONT BRAKE AREA.. THE SECOND EVENT WAS 11 DECEMBER AND INVOLVED FRONT LEFT BRAKE. FAILURE OCCURRED WHEN BRINGING VEHICLE TO A STOP AFTER DISCONNECTING FROM OUR TRAVEL TRAILER AND WE WERE PULLING FORWARD TO SEPARATE FROM OUR TRAILER. TRUCK IS AT STOCKTON FORD, FORT STOCKTON, TEXAS. READ ONLINE THAT THIS ISSUE WITH FORD'S IS BEING INVESTIGATED. I GOT PICTURES AND MY VEHICLE IS SUPPOSED TO BE FIXED TOMORROW BUT I WILL MAKE IT AVAILABLE IF YOU WANT TO LOOK AT IT. TOM MONAHAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383174December 12, 2020
ENGINE
MY 2016 FORD F-150, AT AROUND 68,000 MILES, BEGAN TO EXPERIENCED POWER LOSS AND A LOUD WHISTLE OR WHINING SOUND DURING ACCELERATION, COMING FROM THE FRONT LEFT AND RIGHT SIDE OF THE ENGINE. DURING ACCELERATION, A HIGH-PITCHED WHINE OCCURS AND INCREASES WHEN REVVING THE ENGINE. TRUCK POWER LOSS WAS NOTICEABLE AND BOOST DECLINED, DROPPING TO LESS THAN 25%. EXHAUST FUMES WERE NOTICEABLE FROM INSIDE THE CAB OF THE TRUCK. DEPAUL FORD OF ALBANY, NY MISDIAGNOSED IT AS A BAD TURBO WITH A STUCK OPEN WASTEGATE AND SO WE REPLACED THE PASSENGER SIDE TURBO, WHICH DID NOT FIX THE PROBLEM. THE TRUCK WAS BROUGHT TO A HIGHLY RECOMMENDED MECHANIC 'TECHNICIAN', MATT, AT MILLER'S CORNERS GARAGE IN ALBANY, NY. HE DISCOVERED THE BOLTS AND STUDS THAT HOLD THE MANIFOLDS IN PLACE WERE SEVERELY RUSTED AND THE MANIFOLD WAS WARPED WITH SIGNIFICANT AIR LEAK AND BLOW BY. THERE WAS A LARGE BLACK SOOTY STREAK ON THE MANIFOLD SIDE WHERE THE TURBO HOOKS UP, WHERE THE BLOW-BY WAS OCCURRING. AT A COST OF $1100 THE PASSENGER SIDE MANIFOLD, HARDWARE AND RELATED COMPONENTS WERE REPLACED. THE DRIVER SIDE MANIFOLD IS NOT AVAILABLE FROM FORD UNTIL LATE DECEMBER AND STILL REQUIRES REPLACEMENT. THE VEHICLE HAS BEEN WELL TAKEN CARE OF AND IS DRIVEN IN UPSTATE NEW YORK. IT IS RARELY USED FOR TOWING. IT'S ABSURD TO THINK THAT A TRUCK WITH SUCH LOW MILEAGE WOULD HAVE SUCH A SEVERE AND EXPENSIVE ISSUE, SIGNIFICANTLY DECREASING ENGINE POWER, REDUCING THE LIFE OF THE ENGINE AND BRINGING FUMES INTO THE CAB. THIS SHOULD BE A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378671December 9, 2020
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND DROVE AS DESIGNED. THE VEHICLE WAS TAKEN TO MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 77024, (713) 932-5000) WHERE IT WAS DIAGNOSED THAT THE LEAD FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378397December 7, 2020
ENGINE
EXHAUST MANIFOLD LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377963December 4, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
VEHICLE WAS STATIONARY. JUST STARTED THE VEHICLE AND THE REAR WINDOW DEFROSTER TURNED ON BY ITSELF. MOMENTS LATER THE REAR WINDOW SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377045November 30, 2020
SERVICE BRAKES
SUDDEN BRAKE FAILURE. WARNING MESSAGE CAME ON THAT I WAS LOW ON BRAKE FLUID WHILE DRIVING ON A DIVIDED HIGHWAY BETWEEN TOWNS. AFTER HITTING OK, RED BRAKE LIGHT WARNING REMAINED ON. WITHIN A MINUTE I LOST MOST BRAKING ABILITY. I PULLED OVER BUT SAW NO LEAKS UNDER THE TRUCK. WALKED TO A NAPA DEALER AND BOUGHT BRAKE FLUID AND FILLED RESERVOIR. GOT SOME BRAKE ABILITY BACK BUT WITH IN A FEW MINUTES, BRAKE PEDEL WENT TO THE FLOOR AND VERY MINIMAL BRAKING ABILITY. STILL NO LEAK FOUND UNDER THE TRUCK. I CAN NOT USE THE TRUCK WITH LIMITED BRAKES. FORD RECALL #20S31 SHOULD INCLUDE MY 2016 MODEL BUT FOR SOME REASON DOES NOT- EVEN THOUGH MODEL, MAKE, YEAR AND SYMPTOMS THE SAME AS OUTLINED IN THE RECALL. I WAS LUCKY NOT TO HAVE BEEN INVOVED IN A HIGH SPEED ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376711November 27, 2020
SEATS
MISSING/LOOSE BOLTS UNDER DRIVER SEAT MAKES THE SEAT WOBBLY/ ALSO LOOSE BOLTS ON THE RECLINING BACK MAKES IT SHIFT/RECLINES FURTHER BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375876November 23, 2020
POWER TRAIN
WHILE TOWING A TRAVEL TRAILER, MY 2016 FORD F-150 2.7L ECOBOOST ENGINE EXHIBITS INTERMITTENT ENGINE STALLS WHEN COMING TO A STOP AND/OR AFTER RESTARTING THE VEHICLE. I HAD TO GUN THE ENGINE AFTER RESTARTING TO KEEP IT RUNNING. NOTE: THIS ONLY HAPPENS WHEN TOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375816November 22, 2020
VISIBILITY/WIPER
AFTER PARKING, SHUT MY DRIVERS SIDE DOOR AND THE REAR WINDSHIELD STARTED TO CRACK AND FALL APART. NOTICED MY REAR DEFROSTER MELTED THE REAR WINDOW DECAL. AFTER ONLINE RESEARCH I BELIEVE I AM HAVING THE SAME PROBLEM OTHERS DRIVERS HAVE HAD WITH A DEFECTIVE REAR DEFROSTER THAT OVER HEATS THE REAR WINDOW AND HEAT STRESSES IT TO A POINT WHERE A SIMPLE DOOR SHUTTING ACTION WILL BE ENOUGH TO CRACK AND SHATTER THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374663November 14, 2020
STRUCTURE:BODY, SEAT BELTS
THE DRIVER DOOR CAME OPEN AND WOULDN'T CLOSE. I HAD TO HOLD THE DOOR CLOSED WHILE I DROVE HOME ALMOST 40 MILES AWAY!!! IT WAS VERY DIFFICULT TO HOLD BECAUSE IT KEPT WANTING TO FLY OPEN. THIS FIRST HAPPENED WHEN I GOT IN MY TRUCK TO LEAVE MY FARM, BUT I HAD NO OPTION OTHER THAN TO DRIVE HOME TRYING TO HOLD THE DOOR SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374241November 12, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IDLE AT A TRAFFIC LIGHT. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SAYVILLE FORD (5686 SUNRISE HWY, SAYVILLE, NY 11782; (855) 561-1191) AND REPAIRS WERE MADE ON THE ENGINE 8 TIMES WITHIN A MONTH HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373934November 10, 2020
WHEELS
THE LUG NUTS ARE IN TWO PARTS AND THE DIFFERENT PARTS TEND TO SEPARATE FROM EACH OTHER, NOT ALLOWING YOU TO REMOVE THE LUG NUTS TO CHANGE A FLAT TIRE. I WAS CHANGING THE BRAKES ON THE TRUCK SO I WAS STATIONARY BUT COULD NOT REMOVE THE TIRE DUE THE LUG NUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373013November 4, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR LATCHES 'FREEZE' AND WILL NOT ENGAGE IN COLD WEATHER (VEHICLE IS PARKED OUTSIDE AND IN COLD WEATHER THIS IS FREQUENT PROBLEM). THIS PROBLEM HAD PREVIOUS RECALL / REPAIR BUT FIX IS NOT WORKING. REAR WINDOW DEFROSTER DOES NOT WORK IN ONE SECTION OF 3 PART WINDOW (HAS ONE PART OF THREE SECTION - SECTION ON DRIVERS SIDE). VEHICLE HAS 30,000 MILES. WINDOW SECTIONS THAT DO WORK GET HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373063November 4, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BACK OF CAMERA SCREEN FAILED. WHEN PUTTING TRUCK IN REVERSE THE SCREEN IS BLANK. THIS SAME SCREEN ALSO DISPLAYS THE RADIO, AND IT IS ALSO BLANK. HAPPENS WHEN STATIONARY OR MOVING. AT FIRST THE SCREEN WOULD GO OUT, AND AFTER YOU DROVE THE CAR AND TURNED IT OFF IT WOULD WORK AGAIN. THEN IT STARTED TO GET FUZZY, AND FINALLY IT WENT COMPLETELY OUT. UNSAFE IF BACKING UP UNLESS YOU ARE AWARE THAT THE BACK UP CAMERA SCREEN IS NOT WORKING. I AM THE ORIGINAL OWNER AND BROUGHT IT TO THE ATTENTION OF THE DEALER WHEN IT FIRST HAPPEN WHEN UNDER WARRANTY BUT BECAUSE IT WAS NOT FAILING THEY STATED THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM, UNFORTUNATELY FOR ME IT FAILED OUT OF WARRANTY AND I PAID TO HAVE THIS FIX BUT I FEEL OTHERS MAY BE HAVING SIMILAR PROBLEMS. IF THERE IS AN ISSUE PERHAPS THIS CAN BE ADVERTED FOR THE FUTURE FOR OTHER PEOPLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372599November 2, 2020
POWER TRAIN
THE TRUCK MAKES A LOUD TRANSMISSION SQUALL UNDER LOAD IN A DOWNSHIFT. THIS IS A CONSISTENT ISSUE THAT FORD AND THE LOCAL DEALER CONTINUE TO SAY THEY CANNOT REPEAT. ANYTIME I DRIVE THE TRUCK IN TERRAIN IT HAPPENS. AND I DO NOT OFF ROAD THE VEHICLE, BEFORE YOU START ASKING THOSE QUESTIONS. ALSO WHEN THE TRANSMISSION IS COLD/AMBIENT TEMP, THE SHIFTING IS INCREDIBLY ROUGH, AND JERKY. NOT JUST A LITTLE BUT THE WHOLE TRUCK WILL LUNGE. THIS IS A 5.0 V8 TRUCK, NOT LIGHT AND FOR IT LUNG IS DISTURBING. I AM SURE IF THIS HAPPENS IN CLOSE TRAFFIC SOMEONE WILL HIT SOMETHING. ONLY A MATTER OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372745November 2, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
INTERMITTENT FAILURE OF REVERSE GEAR TO ENGAGE. ON MULTIPLE OCCASIONS THE REVERSE GEAR FAILS TO ENGAGE AFTER MULTIPLE ATTEMPTS TO SHIFT INTO AND OUT OF GEAR. THIS APPEARS TO BE AN ELECTRONIC CONTROL ISSUE WITH THE TRANSMISSION SHIFTING CONTROL AS IT EVENTUALLY RESOLVES ITSELF AFTER NUMEROUS ATTEMPTS. THE PROBLEM IS BOTH INCONVENIENCE AND SAFETY AS BACKING UP IS OFTEN NECESSARY TO EXECUTE A NORMAL TURN AROUND. AN ACCIDENT RESULTING IN TWO INSURANCE CLAIMS RESULTED FROM THIS DEFECT; I WAS ATTEMPTING TO BACKUP IN MY HOME DRIVEWAY AND THERE WAS DELAY IN THE REVERSE GEAR ENGAGEMENT; NOT FULLY COMPREHENDING WHAT WAS GOING ON, I PRESSED ON THE GAS TO PROCEED WHILE REVERSE WAS NOT ENGAGING. THEN THE TRUCK SUDDENLY ENGAGED IN REVERSE AND I LURCHED BACKWARD HITTING ANOTHER VEHICLE BEFORE I COULD APPLY THE BRAKE. TOTAL DAMAGES FOR BOTH VEHICLES EXCEEDED $15,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11372350October 30, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE LOW BRAKE FLUID WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS LOOSE. THE CONTACT PULLED OVER AND CHECK THE BRAKE FLUID RESERVOIR AND BECAME AWARE THAT THE BRAKE FLUID LEVEL WAS LOW. THE CONTACT REACHED OUT TO AUTONATION FORD BRADENTON (5325 14TH STREET WEST, BRADENTON, FL 34207 (941) 275-1267) AND INQUIRED WHAT BRAKE FLUID WAS RECOMMENDED FOR USE IN THE VEHICLE. THE BRAKE FLUID WAS PURCHASED AND THE RESERVOIR WAS TOPPED OFF. THE CONTACT RE-ENTERED AND RESTARTED THE VEHICLE, DEPRESSED THE BRAKE PEDAL AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT RE-CHECKED THE BRAKE RESERVOIR AND BECAME AWARE THAT THE RESERVOIR WAS EMPTY. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE AND THEN HAD THE VEHICLE TOWED TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE BRAKE FLUID LEAKED FROM THE BRAKE MASTER CYLINDER INTO THE BRAKE BOOSTER. THE CONTACT WAS QUOTED A COST FOR THE REPAIRS AND WAS ALSO INFORMED THAT THE WARRANTY ON THE VEHICLE HAD EXPIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER OFFERED TO ASSIST FINANCIALLY WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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