Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11505105February 2, 2023
POWER TRAIN
Rear Differential pinion ring broke with only 70000 miles on vehicle. Inspected and replaced by dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505169February 2, 2023
ENGINE
The contact owns a 2016 Ford F-150. The contact stated while driving 45 MPH, there was a knocking sound coming from the vehicle. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505030February 1, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Vehicle shudders and stalls occasionally especially after a period of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504635January 31, 2023
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Rear window spontaneously shattered in driveway. Approximately 30 degrees outside temperature, vehicle was started, rear defrost engaged, driven approximately 1/2 block to another driveway. When leaving driveway to enter roadway, rear window shattered with a loud pop. No internal or external impact to the rear window to cause the glass to shatter. No other cars, people, work equipment, mowers, etc were present. My safety was impacted by the startling, loud noise, glass shards exploding into the cab, visibility was greatly impacted and sub-freezing temperatures were now free to enter the cab with no ability to sustain safe cabin temperature. I am having the glass inspected and replaced. No police involved Insurance deductible is higher than replacement cost so they are not involved. There were no warning lights or any sign of symptoms prior to the glass explosion. A quick google search would indicate this is a common and dangerous problem. This is clearly a defect in either the glass itself or the rear defrost system. There should be a safety recall before people are hurt or killed by this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504569January 30, 2023
ENGINE, POWER TRAIN
Vehicle shuts off when in idle. Happens more often during a long drive. I have taken this vehicle to Firestone and a Ford Motor Company Service shop to have it repaired. Mechanics state that they are not able to replicate the issue and cannot do anything because the check engine light is not on. Considered about safety factors of vehicle shutting off when making a left turn and being hit by on coming traffic. Has been occurring for last 15,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504155January 28, 2023
WHEELS
Lug nuts were swolen and auto shop recommended replacement by a certified mechanic. We were told by a certified mechanic swolen lug nuts can snap off putting pressure on the other lug nuts. Worst case is all the lug nuts snap and you lose a tire while driving. The other scenario is the lug nuts are so swolen, they would not be removable during repairs of a flat tire on the road. Both scenarios are a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504029January 27, 2023
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that while reversing at approximately 2 MPH and then attempting to shift into drive, there was an abnormal clicking sound heard. The contact that the "wrench" symbol illuminated, and the vehicle would not move forward. The contact stated that the RPM’s increased while depressing the accelerator pedal. The contact shifted back to park(P) and became aware the shift indicator was inoperable. The vehicle was turned off and the contact needed three attempts to restart the vehicle. The contact drove the vehicle to a dealer who diagnosed and determined that the molded leadframe needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to Ford Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe). The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503753January 26, 2023
SERVICE BRAKES
1/26/2023 front left brake line failed resulting in minimal stopping ability and loss of brake fluid. Right side brake line was inspected and replaced with a bulge in the line. Greatly reduced ability to stop, used extreme caution to immediately drive to repair service shop. Photos provided by the service shop that made the repair. They replaced both front brake lines and refiled the brake fluid and bleed the brake lines. No inspection by manufacture, police, or insurance. Failure did not result in accident but certainly compromised safety due to reduced stopping ability. No symptoms leading up to the time of failure. Upon the brake line failure, the brake indicator light came on and warning of low brake fluid. Truck is currently being repaired at time of reporting so the final invoice is not availble yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503583January 25, 2023
ENGINE
The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an intake manifold replacement was needed. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that parts were on backorder. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503196January 23, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2016 Ford F-150. The contact stated while driving various speeds, he heard an abnormal whistling sound coming from the vehicle. One day upon exiting and returning to the vehicle, the contact's girlfriend had passed out in the back seat. Upon approaching the passenger’s side to wake her up, the contact smelled carbon monoxide odor coming from her side of the vehicle. The contact’s girlfriend did not seek medical attention after becoming unconscious. Upon investigation, the contact discovered that bolts on the exhaust manifold were improperly placed, causing the bolts to shear off, leading to a carbon monoxide leaking into the vehicle. The dealer was notified of the failure and informed him that there were no recalls on the VIN. The manufacturer was also notified of the failure and acknowledged that they were aware of the failure however, there was no recall for the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502953January 21, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I was cruising on the highway normal speed them out of nowhere, my engine lost power and then a hill decent fault warning popped up. I pulled over then when I came to a complete stop my truck was shaking like if it had a misfire. So then I turned it off then back on. It turned back on on the first try but it struggled. When it turned on everything went away like nothing happen. Warning lights and the shaking went away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502873January 20, 2023
UNKNOWN OR OTHER
This report is for a k own recall for “unintended tailgate release”. This report s Ford’s recall 21M06. The recall has been made. For reports estimated time to complete of 1/2 day. Dealership reports that the “fix” will require 158 steps and at least one week. The dealership says that Ford will not pay for car rental during the 7-10 business day repair period. There is no incentive to repair this at a high cost (the car rental) to the end customer. This has previously been reported as ODI#11502257—request #590798. I simply want to supplement the previous report by clarifying that there already is a recall in place; but a with a major differences in view of Ford vs. dealership as to the time-to-complete. Under the expectation of 7-10 days to fix, Ford should pay for car rental. I corresponded with Ford about this on December 12, 2022 but Ford has not responded at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502257January 17, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Over a year ago Ford announced a recall because of unintended back tailgate release. At that time there was no solution. In December 2022 Ford announced a solution, and requested owners to schedule an appointment for a fix that would take no longer than 1/2 day. The tail gate has indeed opened unintended 4 times, including once on CO Hwy 285; presenting a serious hazard as I lost half the load on a winding mountain road. When I attempted to schedule an appointment at Auto Nation Ford to fix, they could not get me scheduled until March 14, 2023, that the repair would take at least one week because of 158 steps involved. I was also told that Ford would not cover the cost of a rental vehicle while the F-150 is in for repair. I sent a letter to Ford (available on request) over a month ago, but I have received no response. This is a major safety issue. I have also had damage to the tailgate caused by unintended release in the garage. Gone unnoticed until I opened the garage door. By unknowingly opening the garage door I have scraped the tailgate. Ford is clueless. Their dealers have no campaign code as they call it. When they research the campaign number given in the recall notice, they don’t want to have anything to do with it. I’ve asked Ford to find a dealer that will fix the vehicle during the prescribed timeframe to no avail. I have asked Ford for relief by finding a Dealer to fix under recall warranty and to pay for vehicle rental during the elongated repair period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501480January 12, 2023
STRUCTURE:BODY
The contact owns a 2016 Ford F-150. The contact stated that there was water leaking from the engine compartment into the driver's and passenger's side front floorboards. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500838January 9, 2023
ENGINE
The contact called on behalf of a family member who owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the odor of burning oil was present inside and outside the vehicle. The vehicle was taken to the local mechanic who replaced the engine O-rings on three separate occasions however, the odor was still present. The contact stated that the the engine vacuum pump was also replaced; however, the failure persisted. The contact stated that no oil leaks were visible underneath the hood of the vehicle. The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500640January 8, 2023
UNKNOWN OR OTHER
Both rear door locks will not open while door lock is pushed down. You have to physically lift the door lock up to open the door. Normally you just pull the handle to open the door and the locks will pop up like the front ones. For some reason the child door locks cause this mechanism to break and not work even with the child door locks off. Fighting now to get a locks replaced but out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500158January 4, 2023
POWER TRAIN
While driving vehicle under normal conditions, a yellow wrench appeared on dashboard and truck went into a “limp” mode like state; gear shifts were no longer illuminated and felt as though the truck was in neutral; after a few minutes the wrench light will disappear and vehicle will drive normally. This happens at least once every hour or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500167January 4, 2023
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that there was a yellow wrench displayed on the instrument panel and that the vehicle went into Limp Mode. The contact stated that the failure was self-corrected shortly afterward. The failure was intermittent. The vehicle was taken to the dealer who stated that the transmission had failed. The contact stated that the failure was related to NHTSA Campaign Number: 22V188000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,453.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499906January 3, 2023
ENGINE
While driving vehicle jerked and engine shut off. Gas pedal was unresponsive. Flashed engine too hot and hill start assist disabled. Brought vehicle to a stop and engine idled rough before it stopped restarted vehicle ran in limp mode for approximately 5 minutes before I restarted again. No check engine codes to help diagnose. After second restart truck runs as if nothing happened. This has happened twice now with kids in the vehicle. Not safe while driving down a state highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499591December 30, 2022
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated while driving 65 MPH, the vehicle would not properly accelerate. The contact turned off and restarted the vehicle however, the failure persisted. The check engine and the transmission warning lights were illuminated. The contact was able to safely drive to the residence. The vehicle was taken to the dealer and the contact was informed that the catalytic converter and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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