Ford F-150 Complaints (2016)

2,093 consumer complaints on file.

#11546310September 25, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
UNKNOWN Called a Ford dealership and they stated 2 other vehicles of the same year/make/model had similar issues. They couldn't find the issue. The touch screen radio got super hot to the point of not being able to touch it. Can't control the radio or climate from main panel. Can't lock or unlock truck manually or with key. Can't roll down windows from drivers side or adjust mirrors. Blind spot warning came on and at the same time all the tire pressure sensors lit up on the dash as well as the parking aid warning and airbag light. Worried about the risk of airbag deploying without cause, or fire from the radio getting so hot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546283September 24, 2023
SERVICE BRAKES
The right front brake hose split, leading to a complete loss in braking capability while the truck was moving. The brake went to the floor with no braking. I have looked online and found multiple cases of this brake hose splitting in exactly this place. Fortunately, I was able to safely come to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546177September 23, 2023
POWER TRAIN
Extreme corrosion to the transfer case casting around all of the fasteners. The corrosion is so bad that the case is starting to separate and leak fluid. There is a severe vibration in the drive train and it is believed to be the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545949September 22, 2023
ENGINE
Faulty exhaust manifold design has created a dangerous situation in my truck. Broken exhaust manifold is causing catalytic converter to get very hot and potentially dangerous. I feel this is a poor design in the gen 1 f150, ford should be responsible for taking care of this. They knew about the problem and I have since redesigned the manifold It cost upwards of 2000 dollars to have this replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545820September 21, 2023
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2016 Ford F-150. The contact stated that while the vehicle was parked overnight on the side of the road, the contact attempted to change a tire however, the lug nuts were swollen. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545124September 18, 2023
POWER TRAIN, ENGINE
On three occasions my vehicle went into a “FAIL-SAFE MODE” . The first occurrence happened while I’m driving on dry pavement at approx 45mph. Unexpectedly the engine shakes and slowed the vehicle to 5mph while I’m in medium to heavy traffic. I was on a two lane road and had to quickly pull off to the shoulder. The second occurrence was while I was merging in heavy traffic and accelerating into the flow of that traffic. As the FAIL-SAFE MODE made my vehicle rapidly slow the cars behind me had to swerve and make fast lane changes. I engaged my emergency flashers to caution other drivers until I could escape the roadway on to a private driveway. The third occasion was similar to the first. Each time the FAIL-SAFE MODE happened a warning message appeared on my dash with a description of the problem and a large wrench appeared. Two different messages appeared. Twice the message was regarding a failure in the TRACTION. CONTROL. Once the message was about a problem with the HILL DESCENT CONTROL. After each event I turned off the engine, waited a few minutes, restarted the engine and was able to drive away like nothing happened. The owners manual instructed me to stop driving and have the vehicle towed to the dealer. The dealer has now had my vehicle for a month. They computer on this vehicle erases the code when the engine is restarted. So they cannot fix this problem. I asked the service manager at the dealership to reach out to the manufacturer which he did. The manufacture’s response was “without a code we can’t diagnose the problem, give the vehicle back to the guest”. This is a serious safety issue, a vehicle that would come to a crawl while in traffic. This would put myself and other drivers at risk. The dealer wants me to drive the vehicle to have the issue duplicate itself and then what?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544868September 16, 2023
EXTERIOR LIGHTING
Both rear taillights fill up with water and shorts out the light bulbs. This makes the brake lights and turn lights non-functional. The taillights were replaced with OEM Ford parts and the new ones leaked as the previous ones. The water in the taillight assemblies could short out the wiring harness and the computer tied to it. The corrosion and rust on the wiring harness could cause fault codes up and down the wiring harness. Research online shows this is a common problem in late model Ford F-150. This problem must be fixed by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544841September 15, 2023
ENGINE, POWER TRAIN
I have replaced four turbos directly from board on the driver side only and now my transmission decided to lock up on me on the freeway at 75 mph and they're saying that it was a lead frame problem which Ford doesn't have any they're on backorder for months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544488September 14, 2023
SERVICE BRAKES
Both factory brake lines ruptured and had to be replaced. The first was passenger side front brake line. I thought it was an anomaly or possibly even vandalism since it happened in a high school parking lot. Then, the driver's side ruptured several months later. Both times the vehicle was in motion but thankfully both times were in the parking lot and not the interstate. I was able to stop the vehicle with the parking brake since the brake pedal lost pressure. Had it been on the interstate, I would likely not be writing this message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543952September 11, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The vehicle experienced intermittent starting issues for a few days, then left my son stranded in the middle of an intersection after it would not crank. Was able to finally get it started and get it home, but had to get it towed to the dealership the next day. I was able to get a code with a scanner that pointed to a fault in the transmission range sensor circuit. I did some research and discovered the problem was likely a defective molded lead frame inside the transmission. There have been many instances when this part has failed and there was a known problem with earlier model year vehicles that had an extension of the factory warranty. I paid to have the repair completed at a cost of $1430.31 but I believe this should have been a service bulletin item or a recall because of previously reported problems. I was without this vehicle for over 2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543409September 8, 2023
VISIBILITY/WIPER
I was driving at a slow speed on a dirt road directly into the sun when it was just rising. The conditions of the sky were slightly hazey. The entire windshield turned into a bright white light. (from right to left and top to bottom covering every square inch of the windshield) I could no longer see outside in front of me. I stopped. It was brighter than the sun 100 fold. No matter where I moved, the bright light of the windshield did not allow me to see. I had to roll down my window and place my head outside the vehicle to keep from driving off the road and into a different direction about a mile up the road. After going in a different direction everything was all right. I am concerned for other drivers that they may encounter this similar situation possibly causing an accident. My conclusions were: 1. The direct sunlight into the multiple star pits caused from highway/roadway gravel onto the windshield combined with windshield wiper fluid created the bright light that made the vehicle unsafe and undrivable. 2. The angle positioning of the windshield had something to do with the bright light... 3. The use of armoural on the dashboard as a preservative caused a chemical reaction onto the inside of the windshield (greasing the inside of the windshield contributing to the flash of bright light across the windshield). I will keep the windshield for 72 hours for your inspection. I plan on having the windshield replaced. This is a very dangerous situation. VR/RC [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543166September 7, 2023
ENGINE
Plastic oil pan is warped and is leaking oil. Gap has formed between the pan and the RTV gasket. There is a known TSB 23-2083 from Ford outlining the issue. The has recently been redesigned. I was told that there is a design issue in the oil system and I could possibly have to replace the valve covers. So, now due to a known issue with the design of the oil system, I am getting charged $3000 to replace system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543237September 7, 2023
SERVICE BRAKES
While driving, the brakes gave out when coming to a stop light. No warning system lights immediately illuminated. I had been running errands in town that morning with no issue, including stopping at church a couple minutes before with no issues. Thankfully, no one was in front of me at the stop light and I was able to avoid running the stop light by using the emergency brake pedal. I tired to release the e-brake once stopped while still in "Drive" and the regular breaks couldn't hold the truck in one spot so I put the vehicle in Neutral. When the light turned green, I release the brakes and then got a low brake fluid warning and was able to safely pull into a nearby parking lot and stop using the e-brake pedal. I walked around the vehicle to notice brake fluid in the right-front wheel well, inside the wheel rim and a pool of brake fluid forming on the ground by the tire. I had the vehicle towed to an independent service center who confirmed the brake line failure of the rubber/soft line at the linkage of the hard and rubber/soft lines. They replaced the part and replaced my brake fluid. Anecdotally, the service shop said they had the same repair on an F150 within a week prior. Luckily, I was on a low speed road with little traffic and knew to use the e-brake to safely slow and park the car. Also lucky
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543286September 7, 2023
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle failed to properly accelerate. The vehicle was taken to the dealer where it was diagnosed with a failed lead frame. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542047September 1, 2023
ENGINE
I was driving normally to work one morning. I was stopped at a light and made a right turn onto highway. Engine was running fine up to that point, but all of a sudden it started shaking uncontrollably and all power (throttle) was lost. Ford inspected and told me valve seals were bad and that oil had leaked as a result causing metal shavings in multiple cylinders. I come to find out that it is a known issue based on service bulletin posted on NHTSA site explaining to techs how to fix issue IF owners reports it.. My concern is that I was never informed of anything, I had no warning lights display any kind of alerts leading up to this incident, and was just due for oil change. I am now being quoted $19,000 for cylinder head replacements (which is what is listed on service bulletin) or $17,000 for new engine install. Vehicle just stopped in middle of road, between multiple cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542098September 1, 2023
SEATS
The contact owns a 2016 Ford F-150. The contact stated while driving at various speeds over a bumpy road surface, the front driver's seat lumbar support was significantly loosened and failed to restrain the contact as needed. Additionally, the lumbar support made abnormal cracking sounds. The vehicle was taken to an independent mechanic, where the lumbar support frame was replaced, and padding was added 3 times. Additionally, the independent mechanic added a steel plate for additional support; however, the failure persisted. The contact also stated that the independent mechanic had informed him that he had previously ordered the lumbar support frame; however, the part arrived fractured, causing him to make another order. The contact stated that the lumbar support frame welding was significantly thin, which caused the failure to recur. The contact related the failure to NHTSA Campaign Number: 16V475000 (Seats) however, the VIN was not included. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact they could not assist because the VIN was not included in the recall. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541754August 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to slow down, the brake pedal was depressed however, the vehicle failed to slow as intended. After a visual inspection of the engine compartment, the contact observed abnormally low brake fluid. The brake fluid warning light was illuminated. After refilling the brake fluid reservoir, the vehicle seemed to return to normal functionality, but the failure recurred. The vehicle was taken to the dealer, who diagnosed a failure with the brake master cylinder. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 58,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541474August 29, 2023
POWER TRAIN
My 2016 Ford F-150 supercab is leaking transmission fluid. Noticed the gasket is leaking from the transfer case. Took it to the dealership and they said that it can not be repaired and needs to be replaced because it is coroded and it will take a couple of months to get the parts because the special bolts are on back order. The replacement will cost me $3900 and they said i should not be driving it. I can go without a vehicle for 2 months while waiting for parts . Meantime I have to drive it while it's leaking. Have no choice can't afford to rent a car I have heard this happening to others having the same problem where the bolts are coroded and leaking with the same Borg Warner transfer case that was put on by Ford factory
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541174August 28, 2023
SERVICE BRAKES
FRONT PASSENGER SIDE BRAKE LINE FAILED WHEN DRIVING DOWN A RURAL HIGHWAY. THE LINE FAILED JUST BELOW THE INBOARD FITTING. OBVIOUSLY LOSING THE BRAKES PUT ME AND MY FAMILY IN A DANGEROUS SITUATION. LUCKILY WE WERE ABLE TO BRING THE VEHICLE TO A STOP IN A NEAR BY DOT YARD. THIS HAPPENED AT NIGHT SO WE SLEPT IN THE DOT YARD. WE WERE ABLE TO FIND A REPLACEMENT LINE IN A NEAR BY TOWN AND GET IT REPAIRED THE NEXT MORNING. I INSPECTED THE DRIVERS SIDE LINE AND FOUND A BULDGE IN THE SAME LOCATION. I HAVE REPLACED THAT LINE AS WELL. I HAVE SAVED THE LINES INCASE SOMEONE WOULD LIKE TO INSPECT THEM. I DID NOT NOTICE ANY SYMPTOMS PROIR TO THE FAILURE. THE ONLY WARNING LAMP OR MESSAGE I RECEIVED WAS AFTER I HAD LOST SOME BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540988August 27, 2023
POWER TRAIN
Transmission shifts into lower gears at highway speeds sometimes into reverse or neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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