Ford F-150 Complaints

2,276 consumer complaints on file.

#11709359January 7, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
"When driving on Interstate 15 in Draper/Bluffdale, external electronic interference forcefully disconnects the vehicle's infotainment and safety displays. This causes the main screen to go black, reboot, or freeze while moving at highway speeds (70+ MPH). This creates an immediate distraction hazard and disables navigation instructions during high-speed traffic flow. The vehicle's shielding is insufficient to protect the driver from this predictable external interference, leading to a recurring safety hazard in a known dead zone."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709275January 6, 2026
POWER TRAIN
I am reporting a failure of the manufacturer to provide a timely and safe remedy for Safety Recall 25V512. My local dealer, Springdale Ford in Springdale, Arkansas, officially advised me NOT to drive the vehicle on December 12, 2025, after a routine oil change, citing it as unsafe and at risk of a crash/rollaway. However, Ford has not provided a loaner or rental vehicle and has no ETA for parts. I am currently being forced to choose between driving an unsafe vehicle and being without a vehicle. They are considering giving me a rental vehicle, but the rental company they partner with does not allow their vehicles to tow RV trailers, which is why we purchased the Ford F-150. I am making monthly payments on the Ford truck and our RV travel trailer, plus insurance for both and storage fees for the RV, all while unable to drive our newly purchased vehicle of 6 months. Ford is failing to fulfill its obligation to remedy this safety defect in a reasonable manner. To compound this setback, they have asked us to increase our monthly payment by $200 to trade in our truck for a comparable vehicle, as if this were our fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709266January 6, 2026
UNKNOWN OR OTHER
I was driving on highway at 60 mph when drivers side rear window suddenly shattered. It was very confusing what was going on until my wife said that the window shattered. Luckily, no on was in that seat since there was glass everywhere. I dont believe anything hit the window, there was no indication something was wrong intil the shatter noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709243January 6, 2026
POWER TRAIN
Reference NHTSA Safety Recall 23V896. On our truck, the right rear axle hub bolt broke the last week of July 2025 (exact date unknown; bolt head caught behind hub cap). I made a an appointment with our local Ford service on August 4. To date (January 6, 2026 or 5 months), the repair has not been completed because the replacement parts are backordered nationwide. Per the recall notice, driving the truck risks further damage and possible injury or crash. Anecdotally (online forums and other resources) and despite the reported backorder, the recalls are being completed in a timely fashion in parts of the country. Some recalls apparently are being completed even on trucks where the bolts have yet not failed. Obviously parts are available because Ford is selling new trucks which presumably are not subject to the recall. In December, we were 14,000+ "in line" for the parts according to Ford service. Apparently we moved up about 1,000 places in one month. At that rate, we think it is unacceptable to not have full use of our truck until 2027, are frustrated to have to continue to pay insurance and licensing costs, and are very disappointed at the prospect of canceling summer plans again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709179January 6, 2026
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN). The vehicle was taken to the dealer for the recall repair. The contact was informed that the parts to do the recall repairs were not yet available. The contact dialed the Ford Customer Service line, and the representative informed the contact that the anticipated date for the remedy to be available was by the third quarter of 2026. The contact then dialed the number to the manufacturer's headquarters, and the representative informed the contact that the dealer would need to be contacted first to find out what parts were needed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709150January 6, 2026
STEERING
The contact owns a 2023 Ford F-150. The contact stated that while the contact's son was driving, the steering wheel failed to steer in the intended direction, and the steering wheel seized. No warning lights were illuminated. The contact stated that the failure occurred while the contact's son was driving on a busy three-lane highway. The contact's vehicle crashed into another vehicle. No injuries were sustained. A Police report was filed. The contact was informed by the tow truck driver that the steering wheel had seized and the vehicle was inoperable to drive. The vehicle was towed to a local tow yard. In addition, the contact stated that the contact's vehicle and the other vehicle were both damaged; however the contact was still waiting for the insurance adjuster. The contact was advised by the insurance company to contact the NHTSA Hotline and report the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11709084January 6, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Daytime running light fails to illuminate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708974January 5, 2026
EXTERIOR LIGHTING
Way too bright
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708842January 5, 2026
UNKNOWN OR OTHER
I first received notification from Ford concerning this Safety Recall but despite calls to numerous dealers throughout the area no parts as as yet , January 5th, are available to make the repairs. It has been 8 months since the Safety Recall was sent out. This is well past a reasonable time for Ford to have the parts available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708834January 5, 2026
SERVICE BRAKES
After the vehicle sat parked for 12 days, upon initial startup, the vehicle experienced a total failure of the Electronic Brake Booster (EBB). The dashboard displayed multiple critical fault codes including "Brake System Failure," "Service AdvanceTrac," and "Check Brake System." The vehicle software triggered a safety interlock, refusing to shift out of Park, rendering the vehicle completely disabled. This failure is a direct match to the defect described in NHTSA Campaign 25V488 (Ford Recall 25S77). Ford’s official filing for that recall admits the EBB module is "susceptible to normal but infrequent voltage disturbances" which causes the EBB motor to enter a "faulted state" or shut down. My 2023 Lightning is currently excluded from this recall despite experiencing the exact same "voltage disturbance" failure mode upon waking from a sleep cycle. This is a critical safety defect that resulted in a total loss of power braking assist and vehicle immobilization. Ford is currently refusing to cover the $2,800 repair cost under the recall, despite the identical nature of the failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708765January 5, 2026
ELECTRICAL SYSTEM
Instrument cluster display goes black. Random occurrence. Lasts between 5 seconds to 1 minute. Dealer unable to reproduce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708626January 4, 2026
EXTERIOR LIGHTING
The daytime running lights only partially work and are very dim, blue, or completely off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708581January 3, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Daytime Driving Lights Are disabled due to an electrical defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708545January 3, 2026
POWER TRAIN
To Whom It May Concern, I am writing to formally document and complain about the ongoing and unresolved issues with my vehicle, which has been subjected to repeated repair attempts without a successful or lasting resolution. What began as a single repair concern has escalated into an extended, exhausting process involving multiple failed repairs, continued warning indicators, and a complete lack of confidence in the vehicle’s safety and reliability. Since owning this vehicle, it has been brought in for service numerous times due to recurring mechanical issues. The most recent and most serious issue began as a rear differential leak. That initial diagnosis led to a rear end replacement, which then spiraled into additional repairs and complications. As of now, the vehicle has undergone eight separate repair attempts related to this issue. After the most recent repair, I was explicitly informed by the dealership that the vehicle was fully repaired and ready for pickup. However, upon arriving and taking possession of the vehicle, I immediately observed active warning lights on the dashboard, including: •“Service Now” •“Service Rear Differential” This occurred at the time of pickup, indicating that the vehicle was either not properly repaired, not properly inspected, or knowingly released in an unresolved and potentially unsafe condition. I was forced to return the vehicle immediately, continuing a cycle that has become unacceptable. This pattern demonstrates a serious breakdown in diagnostic accuracy, repair quality, and accountability. Eight repair attempts without resolution is excessive by any reasonable standard and has resulted in: •Significant inconvenience and loss of time •Ongoing uncertainty about the vehicle’s safety and mechanical integrity •Loss of trust in both the dealership’s service department and the product itself Adding to this frustration, I was directly told by the dealership owner that my only option at this point was to sue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708525January 3, 2026
EXTERIOR LIGHTING
The headlights are a danger to everyone else on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708518January 3, 2026
EXTERIOR LIGHTING
The headlights of this car, and many cars of this modern age, have headlights that are blinding and make it significantly more difficult and dangerous to drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708470January 2, 2026
BACK OVER PREVENTION: WARNINGS
I have a 2024 F 150 with 37,400 miles. I keep getting a Parking Sensor fault. I have a case with Ford open on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708453January 2, 2026
ELECTRICAL SYSTEM
Regarding EV Battery Failure – 2023 Ford F-150 Lightning”} To Whom It May Concern, NHTSA I am writing to formally file a complaint against Ford Motor Company regarding a serious and ongoing battery issue with my electric vehicle, which remains unresolved despite multiple attempts to obtain warranty service. Vehicle Information: Vehicle: 2023 Ford F-150 Lightning VIN: [XXX] Mileage: Approximately 38000miles Warranty Status: Vehicle is still fully covered under the manufacturer’s warranty Description of the Problem: The vehicle’s battery is not functioning properly. After a full charge, the vehicle only drives approximately 50 miles, after which the battery becomes completely dead. Ford advertises a range of approximately 230 miles per full charge, which my vehicle has never achieved. The battery warning and error messages appear repeatedly on the dashboard, clearly indicating a battery-related issue. Despite this, no effective repair has been performed. Issues with Ford and Authorized Dealers: Ford Motor Company repeatedly refers me to authorized dealers. Each time I visit a dealer, I am charged approximately $140 for inspection, and the dealer claims that the battery is “fine” without providing any real fix. The problem continues exactly the same. Ford refuses to take responsibility and continues to redirect me back to dealers. Many local dealers do not even have qualified technicians capable of replacing or repairing EV batteries. They only perform basic checks, collect money, and return the vehicle without resolving the issue. This repeated back-and-forth between Ford and dealers has caused me financial loss, extreme inconvenience, and mental stress. The vehicle is unreliable and unsafe for regular use. Requested Resolution: I respectfully request the following: 1.Immediate replacement of the defective battery under manufacturer warranty, or 2.Assignment to a qualified EV service facility that can properly diagnose and replace the battery, a INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708391January 2, 2026
EXTERIOR LIGHTING
Excessive blinding headlights. Dangerous to encounter oncoming traffic at night. Too bright and alignment/aim is too high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708346January 2, 2026
EXTERIOR LIGHTING
These lights are unnecessarily bright and are too high up. Please put a stop to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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