Ford F-150 Complaints

39,812 consumer complaints on file.

#11762148September 4, 2026
STEERING
Subject: Steering Rack Failure Reimbursement Request, VIN [XXX] To Whom It May Concern, I am requesting review and reimbursement for an electronic steering rack replacement on my 2021 Ford truck, VIN [XXX]. The electronic steering fault first appeared at start-up and when turning the wheel to full lock. Initially, I could pull over, shut the truck off, restart it, and the warning would clear. After a battery replacement, battery monitoring system reset, and multiple steering relearns, the steering failed completely. When the failure occurred, steering became extremely difficult. After hitting a bump, the steering wheel jerked suddenly and caused pain to my hand and thumb. This also created a serious safety risk for me and others on the road due to the reduced ability to steer. The dealership replaced the electronic steering rack at a cost of over $2,000. The truck had only about 40,000 miles at the time. I later found Ford Recall 21S28, which appears to cover certain trucks built between XXX. Based on my VIN and build date, my truck appears to fall within that range, but the dealership advised my VIN was not included. Given the low mileage, safety risk, and apparent build-date match with Recall 21S28, I request that Ford and NHTSA review my vehicle’s eligibility under this recall or any related program and reimburse me for the repair. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762158September 4, 2026
FUEL/PROPULSION SYSTEM
We broke down because the fuel pump broke, which has a recall out there. We had stopped at Buc-ee’s for a break and when we got back to the truck, it wouldn’t start back up. We got it fixed at Banner Ford and were forced to pay $1822.50 for a fix that a known recall is out for that they claim there’s no remedy for. But, then you’re telling me you can fix it for $1800. It makes no sense that we have to pay for something that there’s a recall for. We are just trying to get our money back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762188September 4, 2026
FUEL/PROPULSION SYSTEM
On XXX, my 2021 Ford F-150 PowerBoost, VIN [XXX], stalled while I was turning from [XXX] onto [XXX]. My wife and daughter were in the vehicle. The engine lost all power in the intersection. No collision occurred. This is the exact failure described in open safety recall Ford 25S75 / NHTSA 25V455 (low-pressure fuel pump). I had already reported the unrepaired recall to NHTSA on XXX. I took the truck to LaFontaine Ford in [XXX] the same day. As of XXX, Ford still has no released remedy or parts, the dealer had not completed an inspection, and Ford Customer Care refused a courtesy vehicle. I am submitting a separate 49 C.F.R. Part 557 petition asking NHTSA to hold a hearing on Ford’s failure to remedy this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762226September 4, 2026
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds on several occasions, the vehicle experienced a temporary loss of motive power while accelerating and turning. The contact stated that the failure was a recurring failure, and the contact needed to maintain a fuel level above half tank. The vehicle was taken to a dealer, where it passed the State Inspection, and the contact was advised to wait until the recall part was available for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the contact had not received the recall notification. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762243September 4, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2024 Ford F-150. The contact stated that following an unsuccessful Over-the-Air (OTA) software update, the display screen and instrument panel were constantly rebooting, with a loss of functionality for several electrical features. The vehicle was taken to a dealer, where technicians associated the failure with NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). After several service repairs and the inclusion of a field service engineer, the vehicle remained unrepaired and had been with the dealer for over two months. The manufacturer was notified of the failure and provided the contact with a case number. The contact was not provided any status updates because the master technicians were on extended leave. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761788September 3, 2026
POWER TRAIN
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly lost the selected gear and rims spiked and then it violently slammed into gear. It feels like it thru my truck into a limp mode. It lost 5th would not catch it going up and down thru the gears. It happened randomly. This occurred while while accelerating to merge on the highway. It also kept going it in stop and go traffic on the interstate, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and loss of gears causing no propulsion and possibly causing a tragedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761795September 3, 2026
POWER TRAIN
I am reporting a serious safety-related transmission issue involving my 2021 Ford F-150 equipped with the 10R80 automatic transmission. On multiple occasions during normal driving, the transmission has behaved unpredictably and, at times, dangerously. The transmission has suddenly lost the selected gear, slipped or failed to engage, shifted violently, experienced significant RPM flares, unexpectedly downshifted, and harshly clunked into first and second gear while coming to a stop. These events have occurred under a variety of normal driving conditions, including while accelerating, merging onto a highway, making turns, crossing intersections, traveling at highway speeds, driving in stop-and-go traffic, and coming to a stop at red lights. In several instances, the vehicle did not provide the expected acceleration or propulsion when commanded, creating a potentially dangerous situation because I could not reliably predict how or when the truck would respond to throttle input. Of particular concern is the possibility of losing propulsion or experiencing an unexpected gear change while merging into traffic, crossing an intersection, or traveling at highway speed. The unpredictable nature of the transmission makes it difficult to safely operate the vehicle and creates a significant risk of a collision. I believe these symptoms may be related to the known 10R80 CDF clutch-cylinder/sleeve issue. Ford technical information has identified axial movement of the CDF sleeve as a condition that can affect hydraulic circuits and contribute to abnormal transmission operation. The symptoms I have experienced appear consistent with this type of failure. Because these transmission problems have occurred repeatedly and under multiple driving conditions, I believe this issue should be investigated as a potential motor-vehicle safety defect rather than treated solely as a drivability or comfort concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761799September 3, 2026
ENGINE
We purchased a used 2020 F150 in late summer 2024. We brought it in for issues in November 2024, but the Ford dealership found no repairs were needed. We returned in March 2025 when the CDF drum failed requiring a transmission rebuild, a known issue with Technical Service Bulletin but not a recall. The engine continued consuming oil after this despite Ford completing all applicable service bulletins and advising there was nothing further to do. We took the vehicle in for service in May, 2026 and were told they had already updated software to address the oil consumption and we were told that should resolve the issue. On June 30, 2026, the truck was towed to the dealership after repeated stalling and a check engine light. The dealership again acknowledged this is a known issue with this engine - the valve seals are defective yet they had stalled our concerns so long at this point, we were past the warranty period. We researched and found this was a widespread, known issue asked whether Ford would offer customer loyalty assistance after 30 years of Ford ownership. We were told the truck's approximately 118,000 miles exceeded the assistance threshold. The engine replacement was quoted at $15,000. Ford advised us to repair the engine and save our receipt in case they should issue a recall at some point in the future. Given the value of the truck was $15,000 we chose not to keep investing in this vehicle and sold it for parts at a loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761800September 3, 2026
POWER TRAIN, ENGINE
The contact owns a 2016 Ford F-150. The contact stated that vehicle was taken to the local dealer for a recall repair associated with the PCM reprogramming. Upon retrieval, the vehicle went into LIMP Mode while driving. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear, and the vehicle lost motive power. The dealer was contacted and provided the contact with an estimate for a diagnostic test. The contact spoke with a supervisor, but no additional assistance was provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761806September 3, 2026
AIR BAGS
The driver side air bag went off while reversing out of my home. The air bag went off while my arm was across the steering wheel. Powder went in my eyes from it and my arm was bruised and burned from the impact. It hurt so bad that my I had someone pick me up from home and drive me to the hospital. I also had my ear drums ringing for a good while. No police has inspected it as it happened at my home and there were no warning lights for it on. I didn’t hit anything either. I was simply reversing when it went off.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11761807September 3, 2026
VISIBILITY
The contact owns a 2023 Ford F-150. The contact stated that while driving in a rainstorm, rainwater leaked into the vehicle from the front driver’s side windshield seal onto the dashboard. The contact was concerned that the water might eventually cause electrical failures inside the dashboard. The cause of the failure was not yet determined. The local dealer was notified of the failure, and an appointment was scheduled. The failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761828September 3, 2026
POWER TRAIN
I was driving on a 2 lane highway at approximately 50 mph and my truck started blowing white smoke and suddenly decelerated to 5 mph and a wrench appeared on my dashboard. I luckily was able to limp the vehicle to a parking lot. I then called AAA for a tow to my Certified Mechanic. He informed me the next day that the transmission line to the cooler failed. He replaced the cooler lines ($250). I definitely feel this problem should have a safety recall issued. If my wife and I were on a freeway when this happened- the outcome could have been a lot worse. SAFETY SHOULD BE PARAMOUNT FOR ME AND THE DRIVERS BEHIND ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761866September 3, 2026
POWER TRAIN
The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired under an undisclosed recall; however, the recall repair failed to prevent a failure. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while upshifting or downshifting between 4th and 6th gear. The same local dealer was contacted and advised the contact that the 4th and 6th clutches were burned. The manufacturer was made aware of the failure. The failure mileage was approximately 249,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761875September 3, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. The contact stated that while driving 35 MPH, the vehicle unexpectedly loss power and decelerated 15 MPH. The failure was a recurring failure but became more frequent in hot weather. The dealer was contacted and associated the failure with NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was reached by phone and was made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761895September 3, 2026
SERVICE BRAKES, HYDRAULIC
The contact's mother owns a 2014 Ford F-150. The contact stated that while his wife was driving 65 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle failed to stop. The contact's wife engaged the parking brake, and the vehicle was able to slow down, and the vehicle was pulled over and parked in a parking lot. The manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic), and that the warranty had expired. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761905September 3, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
On 9/1/26 I was traveling in the left most lane, southbound on the NJ Parkway around mile marker 82.7 (or wherever that Maintenance Yard is, I believe District 3) and I had the Blue Cruise feature active. There was a curve in the road which the vehicle was following, but while it was following the curve it started to veer into the lane to the right of me and almost collided with another vehicle before I took control of the wheel and got it back into the lane. This in itself was concerning, but I didnt report it. Today, 9/3, I was on the Parkway again and decided to see if I could replicate this behavior. As I approached the same spot, with Blue Cruise active, and keeping my hands on the wheel, I noticed there was a white paint spill that came from the maintenance yard and into that leftmost lane of the parkway, it curves through the left lane and almost into the next. I continued driving in the left lane and as I approached that paint spill and could feel the steering wheel wanting to follow the paint line, instead of the highway lines. I maintained control of the vehicle and kept it in the lane, but I think this confirms the paint is causing a problem with the vehicles sensors which it cannot compensate for. I understand Blue Cruise is not perfect and can make mistakes, and maybe this is an edge case, but still feel it warrants reporting in case others have experienced the same. Additionally, a paint spill like this should be removed from the parkway as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761918September 3, 2026
ENGINE
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. The contact stated that the failure ceased after the engine had been running for several minutes. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761975September 3, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford F-150. The contact stated that while driving 15 MPH, the brake pedal was depressed; however, the brakes became inoperable. The brake pedal was depressed and went to the floorboard, and the vehicle was driven in LIMP Mode back to the residence. The dealer was contacted by phone and associated the failure with NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 146,118.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761991September 3, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. While the contact’s daughter was driving 5 MPH and turning left from a four-way stop sign, the vehicle stalled. The accelerator pedal was continuously depressed to drive the vehicle to the residence. The contact notified the dealer of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The vehicle was towed to the dealer, and the vehicle was diagnosed with transmission failure pending the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via e-mail and was made aware of the failure. The failure mileage was approximately 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762011September 3, 2026
POWER TRAIN
I had Ford Safety Recall 26S28 performed on my 2015 F-150 for the unintended transmission downshift issue. Since the recall, my truck has experienced multiple unintended downshift events. Today, this happened twice — the second time I nearly lost control of the vehicle and almost had an accident. My [XXX] son rides in this vehicle frequently, including on many of the trips where this defect has occurred. I have had the vehicle scanned twice since the recall service. Both scans showed stored codes U0401-02 and U0401-00 (PCM communication failure) and U3013-16 (control module input power circuit fault) — all in the same system the recall software update was designed to address. The dealership that performed the recall, W.C. Sanderson Ford in Healdsburg, CA, has refused to diagnose the vehicle without an upfront fee I cannot afford. Ford Customer Relationship Center has also declined to assist. I am no longer able to safely drive this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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