Ford F-150 Complaints

2,276 consumer complaints on file.

#11480305August 20, 2022
VISIBILITY/WIPER
I had just purchased my truck not even 30 days and the wipers went out. It was a very rainy day and the wipers just stopped. I had to pull over and get a tow truck to take me to the dealer. I was unable to see and almost hit a car parked on the side of the road because I could not see. I have talked to Ford and the dealer and they both tell me that this is an ongoing issue with no resolution. They have over 600 customers for the 2022 model year with the same issue on non working wipers . They told me it could be 2 to 8 months before they start producing wiper motors for repair. They suggest rainx until the issue is resolved??? My truck is currently parked in the dealer lot. This truck was not appart of the recall like my other truck was. Shouldnt this be part of the recall also and maybe a stop sale until they fix this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479420August 15, 2022
POWER TRAIN, PARKING BRAKE
The contact owns a 2022 Ford F-150. The contact stated that he had placed the vehicle into park, engaged the parking brake, and removed the key from the ignition as he went to unload a trailer attached to the vehicle. While the contact was removing a tractor from a trailer, the vehicle independently rolled forward without warning. As the vehicle continued to roll forward, the vehicle jackknifed to the left which brought the vehicle to a stop. The failure bent both the trailer hitch and the trailer frame. Despite the failure, the vehicle resumed normal operation and the contact was able to drive the vehicle to the dealer for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired or diagnosed. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479355August 15, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received a notification for NHTSA Campaign Number: 22V142000 (Visibility); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478785August 11, 2022
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford F-150. The contact stated when he started up the vehicle, it would not start up. The vehicle was towed to the dealer where they replaced the transmission and the engine, but the vehicle still would not start. The manufacturer was contacted and stated that the vehicle would be repaired under warranty. The failure mileage was 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477593August 4, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477119August 2, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that while towing a trailer, he attempted to make a right turn while driving downhill. The trailer began to push into the vehicle and slide into the back end of the truck. The contact attempted to manually apply the trailer brakes but the trailer brakes failed. The traction control warning light appeared on the instrument panel as the contact began to lose control of the vehicle. The trailer pushed the vehicle off the road and onto a mount of dirt and stone. The trailer damaged the rear bumper and rear right corner panel of the vehicle due to the failure. The contact did not suffer any injuries due to the failure. A police report was not filed since the failure occurred on his property. The dealer was initially notified of the failure and offered no assistance. The contact took the vehicle to an independent mechanic where the vehicle was repaired for the damage. The contact then received a recall notice for NHTSA Campaign Number: 22V193000 (Electrical System). The vehicle was taken to the dealer and the recall was serviced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle had been repaired. The failure mileage was approximately 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11476900August 1, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476081July 27, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. The contact stated while driving 70 MPH, the fuel tank detached from underneath the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer. The failure was diagnosed that the fuel tank was not properly bolted to the subframe of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was aware of the failure and informed the dealer through Service Bulletin: 22S42. The approximate failure mileage was 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475673July 25, 2022
UNKNOWN OR OTHER
The contact owns a 2022 Ford F-150. The contact stated while driving 55 MPH and attempting to overtake another vehicle, the vehicle excessively accelerated. The contact pumped the brake pedal several times to slow the vehicle. The contact pulled over and turned off and restarted the vehicle and drove safely to the residence. The vehicle was not diagnosed. The dealer was contacted, and an appointment was scheduled. The manufacturer was not contacted. The failure mileage was 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475348July 22, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving with my wife and our one month old baby on I-25 in Albuquerque on a hot day (truck screen indicated 106 F) when suddenly the AdvanceTrac traction control, forward pre-collision braking, adaptive cruise control, and ABS system warnings all came on the dashboard. At the same time the brake pedal went limp (no braking action for the first ~50% of the pedal press). I slowed the truck by coasting for over a mile and picked an off-ramp that I expected to be empty before getting off the highway. Upon exiting the highway, I pressed the brake pedal all the way down and at 90-95% of the pedal compression the brakes finally engaged but locked up the rear wheels leading us to skip and skid across two lanes. We were able to come to a stop in the middle of the ramp and then gently moved over to the side of the exit, again locking up the rear wheels when we came to a stop. Upon turning the truck off and turning it back on again everything went back to normal suggesting that it was some subsystem that caused the electronic brake booster and ABS to become unresponsive. After a week at the local Ford dealer, the service technicians were able to find the error code C05CF. This error code appears to be officially only triggered by "Brake Master Cylinder Piston Position Sensor "B" -This DTC sets due to incomplete or improper module programming procedures." Which suggests this problem may have been lingering for over 30k miles of use. Ford technicians updated the traction control module firmware, body control module firmware, and then reproduced the issue leading them to perform an ABS system calibration which they claim fixed the issue. It is claimed that no component replacement was necessary, only software updates and calibration. Full dealer notes attached as .pdf It's crazy to think a software bug caused our brake system to almost entirely fail on the highway, particularly with an error code that should only have been able to been generated at the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474975July 20, 2022
POWER TRAIN
Drive shaft on 21 F150 broke in half while driving on 07/01/2022. I was traveling at 35+ MPH. This could have been much worse at a higher speed. Truck has been to local dealer (Mac Haik) for service twice in last few months, they never mentioned the recall. Dealer contributed to failure by not evaluating issue for over 20,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474201July 15, 2022
VISIBILITY/WIPER
I was driving on the interstate at 60mph when we were caught in a downpour. We were pulling a 7000lb trailer and the windshield wipers completely stopped working. Visibility was virtually zero. I was in the right lane and was able to navigate to the shoulder. I could tell I was on the shoulder due to the rumble strips. Once on the shoulder I was able to get the wipers to reset and become functional again. Every time I get caught in rain I get to the right lane in case of a failure. The vehicle is available for inspection. Our safety was put at risk. The problem has not been reproduced but an appointment is scheduled with the dealership. The vehicle has not been inspected (not sure where to take it). There were no warnings prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474152July 15, 2022
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated while using windshield wipers, the wiper arms detached. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 22V250000 (Visibility). The approximate failure mileage was 15,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473811July 14, 2022
POWER TRAIN
truck lurches and shudders when sifting, been back to dealer several times but they can't fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473505July 12, 2022
UNKNOWN OR OTHER
During early morning hours and in the late evening during sunset the navigational screen goes blank for several minutes . The radio still works been nothing can be seen on the screen. If using the navigation this could create a problem because you can see where to turn .The problem has not been reported to a dealer but I have a video of the problem with date and time. This has happened several times already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472755July 7, 2022
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472690July 7, 2022
AIR BAGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. I understand there was a airbag/steering column recall on other F150s but I strongly suspect that the reveal needs to be expanded to mite vehicles such as mine. All the Doctors that treated me said my injuries were the direct result of the steering wheel airbag not deploying. The state trooper that reined me from my vehicle , as well as one of the witnesses both told me that my steering airbag did not deeply. I also have pictures as well.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11471318June 28, 2022
STRUCTURE, POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated upon parking the vehicle, he noticed that the underbody heat and noise insulators had detached and was hanging on the ground. The vehicle was taken to the dealer who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 7,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470827June 24, 2022
VISIBILITY/WIPER
The windshield wiper arms are defective as pieces of metal from the splines have come off and I do have them. I asked the dealership to check it when I had the last recall and oil change and evidently they did not even check it. I called Ford customer service today and the customer service rep said that my particular vehicle was not covered under the recall as it did not apply. Evidently they don't understand that there are more vehicles with the problem as mine is very evident. Consumer's vehicle was not part of the recall as they did see and have the parts that have fallen out of the wiper arms. They said that they can replace it under warranty but are not able to get the parts as they are going to the recall vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470323June 21, 2022
UNKNOWN OR OTHER
My truck was parked in my driveway when i noticed a slight bulge like curve in my rear window. When I opened the door the rear window completely shattered. My local Ford dealership confirmed that the Ford f150's have had this problem for years. They sent pictures to Ford about covering the replacement of the window. Ford refused
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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