Ford F-150 Service Bulletins (2021)

634 manufacturer communications on file.

May 2, 2023•Document ID: 10236024
Service Bulletin/Repair Instructions
PARKING BRAKE
Mfr Comm. #:
SSM 51590
Date Added:
May 16, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 F-150 vehicles equipped with light duty electric park brake calipers (minor feature code FAJAK) may exhibit a squeal noise from the rear brakes after sitting for 8 hours or more. To confirm a vehicle is built with minor feature code FAJAK, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). To correct this condition, replace rear brake disc (ML1Z-2C026-C) and rear brake pads, caliper pin bolts, and brake pad holding clips (ML3Z-2200-E) on both sides of the vehicle. Refer to Workshop Manual Section 206-04 Rear Disc Brake. For claiming, use causal part number 2552 and applicable labor times from Section 02 of the Service Labor Times Standard Manual. NOTE: Using incorrect service parts on the braking system could impair brake performance.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10236024-0001.pdf↗
May 2, 2023•Document ID: 10236023
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
Mfr Comm. #:
SSM 51589
Date Added:
May 16, 2023
Manufacturer:
FORD
Summary
Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who's Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.
Associated Products (6)
2023 Ford Edge 2023 Ford F-150 2022 Ford Edge 2022 Ford F-150 2021 Ford Edge 2021 Ford F-150
Associated Documents
- Download MC-10236023-0001.pdf↗
April 14, 2023•Document ID: 10234595
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 23-2122
Date Added:
May 4, 2023
Manufacturer:
FORD
Summary
Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
Associated Products (5)
2023 Ford Expedition 2023 Ford F-150 2023 Lincoln Navigator 2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10234595-0001.pdf↗
April 12, 2023•Document ID: 10234586
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES
Mfr Comm. #:
SSM 51546
Date Added:
May 4, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 F-150 vehicles built on or before 03-Feb-2022 may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to moisture from rain/snow entering the interior door latch lock indicator cable assembly. An updated interior door handle cable and door latch lock indicator cable assembly (front right side-15221A00 / front left side-15221A01; rear right side1640180 / rear left side-1640181) has been released to prevent moisture intrusion. If this condition is experienced, the interior door handle cable and door latch lock indicator cable assembly should only be replaced, not the latch assembly. Refer to Workshop Manual, Section 501-14. For claiming, use causal part: 15221A00, 15221A01, 1640180, or 1640181 and applicable labor operations in Section 12 of the Service Labor Time Standards Manual.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10234586-0001.pdf↗
April 6, 2023•Document ID: 10234137
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 51542
Date Added:
May 4, 2023
Manufacturer:
FORD
Summary
Some 2020-2023 F-150 and 2021-2023 Bronco vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.
Associated Products (6)
2023 Ford Bronco 2023 Ford F-150 2022 Ford Bronco 2022 Ford F-150 2021 Ford Bronco 2021 Ford F-150
Associated Documents
- Download MC-10234137-0001.pdf↗
April 4, 2023•Document ID: 10235153
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
SSM 51536
Date Added:
May 4, 2023
Manufacturer:
FORD
Summary
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (47)
2023 Ford Bronco 2023 Ford Bronco Sport 2023 Ford Edge 2023 Ford Escape 2023 Ford Expedition 2023 Ford Explorer 2023 Ford F-150 2023 Ford Maverick 2023 Ford Mustang 2023 Ford Ranger 2023 Ford Transit Connect 2023 Lincoln Aviator 2023 Lincoln Corsair 2023 Lincoln Navigator 2022 Ford Bronco 2022 Ford Bronco Sport 2022 Ford Edge 2022 Ford Escape 2022 Ford Expedition 2022 Ford Explorer+ 27 more
Associated Documents
- Download MC-10235153-0001.pdf↗
April 3, 2023•Document ID: 10235749
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:SOFTWARE
Mfr Comm. #:
23OTASU4P2F150
Date Added:
May 5, 2023
Manufacturer:
FORD
Summary
Software Update 4 P2 for 2021-2022 F-150 vehicles is now available. Quality improvements include: - Minimize time customer cannot enter the vehicle during future inhibit updates. - Various Apple Carplay Improvements -Improved 12V Key off Load. -Added shift inhibit message when the bed outlet cover is open. -Removed inadvertent reverse brake assist unavailable cluster message.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10235749-0001.pdf↗
April 3, 2023•Document ID: 10234125
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 51531
Date Added:
May 4, 2023
Manufacturer:
FORD
Summary
Some 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (21)
2023 Ford Bronco 2023 Ford Expedition 2023 Ford Explorer 2023 Ford F-150 2023 Ford Mustang 2023 Ford Transit 2023 Lincoln Aviator 2023 Lincoln Navigator 2022 Ford Bronco 2022 Ford Expedition 2022 Ford Explorer 2022 Ford F-150 2022 Ford Mustang 2022 Ford Transit 2022 Lincoln Aviator 2022 Lincoln Navigator 2021 Ford Bronco 2021 Ford Explorer 2021 Ford F-150 2021 Ford Transit+ 1 more
Associated Documents
- Download MC-10234125-0001.pdf↗
March 29, 2023•Document ID: 10233923
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 51518
Date Added:
April 6, 2023
Manufacturer:
FORD
Summary
Some 2021-2023 F-150 vehicles equipped with minor feature codes HKRAC (8 inch instrument panel cluster (IPC) screen) and HKCAA (SYNC without navigation) may exhibit a condition where the compass direction indication is stuck or not updating correctly in the IPC. To confirm a vehicle is built with minor feature codes HKRAC and HKCAA, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). This may be due to a software concern in the instrument panel cluster (IPC). Engineering is currently working on a software update to address this concern. Inform the customer they can continue to drive the vehicle. For 2021 F-150 vehicles exhibiting this concern, perform Technical Service Bulletin 21-2388 and confirm if the concern is still present. Monitor for OASIS for updates.
Associated Products (3)
2023 Ford F-150 2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233923-0001.pdf↗
March 24, 2023•Document ID: 10233919
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 51509
Date Added:
April 6, 2023
Manufacturer:
FORD
Summary
Some 2021-2023 F-150 vehicles equipped with a 3.3L engine may exhibit an illuminated MIL in the instrument panel cluster (IPC) with DTC P0171 stored in the powertrain control module (PCM). This may be due to the software of the PCM. Engineering is currently investigating this concern. To temporarily address this issue, clear the DTC and run the PCM - Reset the Keep Alive Memory (KAM) application in the Ford Diagnosis and Repair System (FDRS). Inform the customer they can continue to drive the vehicle. Monitor OASIS for additional updates.
Associated Products (3)
2023 Ford F-150 2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233919-0001.pdf↗
March 24, 2023•Document ID: 10233768
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 51485
Date Added:
April 5, 2023
Manufacturer:
FORD
Summary
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may experience a loss of engine coolant with possible engine overheat and/or illuminated malfunction indicator (MIL). This may be due to a crack in the exhaust heat exchanger coolant spigots on the top of the exhaust heat exchanger. The exhaust heat exchanger coolant spigots are now released and should be serviced in pairs. It is no longer necessary to replace the muffler inlet pipe assembly for this type of concern. Workshop Manual, Section 309-00D has been updated to include a new service procedure. For claiming, use causal part 18663 and applicable labor operations in Section 05 of the Service Labor Time Standards (SLTS) Manual. Heat exchanger coolant spigots - NL3Z-18663-A (2 req).
Associated Products (3)
2023 Ford F-150 2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233768-0001.pdf↗
March 23, 2023•Document ID: 10233746
Service Bulletin/Repair Instructions
SERVICE BRAKES; PARKING BRAKE
Mfr Comm. #:
SSM 51471
Date Added:
April 5, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 F-150 vehicles equipped with light duty electric park brake calipers (minor feature code FAJAK) may exhibit a squeal noise from the rear brakes after sitting for 8 hours or more. To confirm a vehicle is built with minor feature code FAJAK, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). To correct this condition, replace rear brake disc (ML1Z-2C026-C) and rear brake pads, caliper pin bolts, brake pad clips, and retraction springs (ML3Z-2200-E) on both sides of the vehicle. Refer to Workshop Manual Section 206-04 Rear Disc Brake. For claiming, use causal part number 2552 and applicable labor times from Section 02 of the Service Labor Times Standard Manual. NOTE: Using incorrect service parts on the braking system could impair brake performance.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233746-0001.pdf↗
March 22, 2023•Document ID: 10233583
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
TSB 23-2031
Date Added:
April 4, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2C44:00 stored in the powertrain control module (PCM). This may be due to the software in the PCM and the auxiliary battery isolator. To correct the condition, follow the Service Procedure to reprogram the PCM and replace the auxiliary battery isolator.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233583-0001.pdf↗
March 21, 2023•Document ID: 10233745
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
SSM 51469
Date Added:
April 5, 2023
Manufacturer:
FORD
Summary
Some 2021 F-150 vehicles built on or before 01-Feb-2021, 2017-2020 F-150 vehicles equipped with a 3.5L EcoBoost engine, 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost or 5.0L engine, 2019-2020 F-150 vehicles equipped with a 3.0L diesel engine may exhibit a high pitched squeal or whistle type noise from the engine compartment after the engine is shut off. This condition may be due to the air conditioning (A/C) low side system pressure exceeding the high side pressure resulting in equalization of A/C system pressures through the A/C compressor. An updated A/C compressor has been released to resolve this concern. For claiming, use causal part 19703 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2021 Ford F-150
Associated Documents
- Download MC-10233745-0001.pdf↗
March 16, 2023•Document ID: 10233740
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 51452
Date Added:
April 5, 2023
Manufacturer:
FORD
Summary
Some 2021-2023 F-150, 2021-2023 F-Super Duty, 2021-2023 Ranger customers may have concerns including, but not limited to: no power to the distribution box, rear camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate ajar message when the tailgate is ajar. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.
Associated Products (6)
2023 Ford F-150 2023 Ford Ranger 2022 Ford F-150 2022 Ford Ranger 2021 Ford F-150 2021 Ford Ranger
Associated Documents
- Download MC-10233740-0001.pdf↗
March 13, 2023•Document ID: 10233705
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 51434
Date Added:
April 4, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 F-150 vehicles equipped with On-Board Scale may exhibit DTC U3000:54 stored in the VDM after replacement and will not clear. This may be due to the configuration data for the VDM. To correct the condition, download and run the VDM - Vehicle Dynamics Module Configuration app using the latest level of the Ford Diagnosis and Repair System (FDRS). After the VDM configuration has completed, download and run the VDM - On Board Scales Calibration app and perform the Vehicle Payload Update and the Height Sensor Calibration to complete the repair. The Vehicle Payload Update entry in FDRS should correspond with the rating shown on the Tire and Load Information label found on either the B-pillar or the edge of the driver door. For claiming, use causal part 18B008 and applicable labor operations in Section 10 of the Service Labor Time Standards Manual.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233705-0001.pdf↗
March 8, 2023•Document ID: 10233695
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
SSM 51419
Date Added:
April 4, 2023
Manufacturer:
FORD
Summary
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.
Associated Products (27)
2023 Ford Bronco 2023 Ford Expedition 2023 Ford Explorer 2023 Ford F-150 2023 Ford Mustang 2023 Ford Ranger 2023 Ford Transit 2023 Lincoln Aviator 2023 Lincoln Navigator 2022 Ford Bronco 2022 Ford Expedition 2022 Ford Explorer 2022 Ford F-150 2022 Ford Mustang 2022 Ford Ranger 2022 Ford Transit 2022 Lincoln Aviator 2022 Lincoln Navigator 2021 Ford Bronco 2021 Ford Expedition+ 7 more
Associated Documents
- Download MC-10233695-0001.pdf↗
March 6, 2023•Document ID: 10233684
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mfr Comm. #:
SSM 51411
Date Added:
April 4, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 F-150 vehicles may not be able to communicate with some emissions testing equipment. Engineering is aware of the concern and is currently working on a solution expected in 2nd Quarter 2023. Monitor OASIS for updates. As a temporary corrective action, technicians may attempt one of the following: (a) Leave the engine running when performing the emissions test, even when the machine prompts to shut the engine off. (b) If a Ford Diagnosis and Repair System (FDRS) tool is available at the same location as the emissions testing equipment, use the FDRS tool to download and run the On-Demand DTC self-test on the audio front control module (ACM) and clear diagnostic trouble codes (DTCs) in the ACM, even if none are present. Then within the same key cycle, connect to the emissions test machine and perform the emissions test immediately.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233684-0001.pdf↗
March 2, 2023•Document ID: 10233656
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:SOFTWARE
Mfr Comm. #:
SSM 51407
Date Added:
April 4, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (10)
2022 Ford Bronco 2022 Ford Edge 2022 Ford Expedition 2022 Ford F-150 2022 Ford Transit 2022 Lincoln Nautilus 2021 Ford Bronco 2021 Ford Edge 2021 Ford F-150 2021 Lincoln Nautilus
Associated Documents
- Download MC-10233656-0001.pdf↗
March 1, 2023•Document ID: 10233651
Service Bulletin/Repair Instructions
PARKING BRAKE
Mfr Comm. #:
SSM 51402
Date Added:
April 4, 2023
Manufacturer:
FORD
Summary
Some 2021-2022 F-150 vehicles equipped with light duty electric park brake calipers (minor feature code FAJAK) may exhibit a squeal noise from the rear brakes after sitting for 8 hours or more. To confirm a vehicle is built with minor feature code FAJAK, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). To correct this condition, replace rear brake disc (ML14-2A315-BC) and rear brake pads, caliper pin bolts, brake pad clips, and retraction springs (ML3Z-2200-E) on both sides of the vehicle. Refer to Workshop Manual Section 206-04 Rear Disc Brake. For claiming, use causal part number 2552 and applicable labor times from Section 02 of the Service Labor Times Standard Manual. NOTE: Using incorrect service parts on the braking system could impair brake performance.
Associated Products (2)
2022 Ford F-150 2021 Ford F-150
Associated Documents
- Download MC-10233651-0001.pdf↗

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