Ford Escape Complaints

758 consumer complaints on file.

#11729903April 8, 2026
SERVICE BRAKES
Warning message appeared on dash as I was braking. Reduced braking power. I had pushed on brake pedal almost to the floor & missed turning at a corner. My car also makes noise upon backing up each day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729764April 7, 2026
BACK OVER PREVENTION, VISIBILITY
The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 26V123000 (Back Over Prevention) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was blurry while in reverse(R). Additionally, the contact stated that the windshield wipers failed to operate while driving 35 MPH in the rain. The driver’s view was obstructed due to the failure, which almost caused a crash with another vehicle during the failure. The vehicle was taken to an unknown dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact paid for a diagnostic test and the repair of the windshield wipers. The vehicle was repaired; however, the windshield wipers operated at a slower speed while on the highest setting. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729688April 7, 2026
STRUCTURE:BODY
The front driver door check arm attachment point is compromised. My service representative has over a dozen of these problems. This means there are many more of these issues than you indicate in your NHSTA action number PE23013, July 7, 2023-January 24, 2024 report. My window might or might not go down or up. This is a problem with my allergies and my daughter's asthma when triggers are present outside. My door might or might not shut. Also a problem. I might get stranded someplace. I travel frequently. My car door issue was identified August 2025. I am still waiting for a new door. The contractors recently delivered passenger doors which do not fix the problem. Please investigate this issue further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729646April 7, 2026
VISIBILITY, STRUCTURE, BACK OVER PREVENTION
The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 26V123000 (Back Over Prevention), 26V117000 (Visibility), and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729534April 6, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729491April 6, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted; however, the contact was informed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729345April 6, 2026
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was idling at a stoplight and attempting to accelerate, the vehicle failed to move forward and stalled. Several codes were displayed, including Charging System Service Now with the Battery Warning light illuminated. The vehicle lost power, and the hazard lights were inoperable. The contact stepped outside the vehicle to direct traffic around the vehicle. The vehicle was towed to the dealer, who diagnosed that the alternator and battery had failed. The battery and alternator were replaced. The error codes illuminated again after having the vehicle repaired. The dealer was contacted, and an appointment was scheduled. The dealer informed the contact that a PCM software update had been completed; however, the parts for the repair of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); was not available. The manufacturer was not made aware of the issues. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729255April 5, 2026
ELECTRICAL SYSTEM
Instrument screen went black. Was unable to power screen back on. Noted screen was hot to touch. After about 5 min screen powered back on by itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729141April 4, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Ford manufacturer and local Gurley Leep Ford Dealership failed to provide a remedy to safety recall : Manufacturer Recall Number25S76 NHTSA Recall Number25V467 in a reasonable timeframe. The local Ford dealership refused to provide a remedy, free of charge, in accordance with the NHTSA guidelines .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729031April 3, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle shut off and lost electrical power. There was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the high voltage battery had failed and needed to be replaced. The dealer informed the contact that the recall repair for NHTSA Campaign Number: 25V789000 (Electrical System); was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728831April 2, 2026
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the engine revved up unexpectedly. Additionally, more effort was needed to depress the brake pedal, causing the braking distance to become extended. The dealer was notified of the failure, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728829April 2, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the recall notification stated that in the event of a failure, the vehicle could crash. The manufacturer was made aware of the concern, and a case was filed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728631April 1, 2026
BACK OVER PREVENTION
The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair; however, the dealer was unable to successfully perform the accessory protocol interface module (APIM) software update while receiving assistance from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The failure mileage was approximately 35,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728461April 1, 2026
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the accelerator pedal had to be pumped several times for the vehicle to start. While driving approximately 35 MPH, the vehicle unexpectedly stalled. The failure had occurred while the vehicle was idling at a stoplight. The vehicle was turned off and the contact waited for several minutes before the vehicle was restarted and operated as intended. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728089March 30, 2026
POWER TRAIN, ENGINE
The contact owns a 2021 Ford Escape. The contact received notification of an undisclosed recall. The contact stated that while driving on several occasions at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that there was an active recall and the powertrain control module needed a software update. The vehicle was repaired, but the failure reoccurred approximately 5 months later. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727828March 29, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive speed control is supposed to react to changes in speed limits. It also reacts to bridge capacity signs. This causes a sudden change in speed that the occupants and the following vehicle did not expect. In one location the speed limit is 50mph and there is a bridge with a 20 ton limit. The vehicle brakes to slow down to 20mph when passing the sign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727734March 29, 2026
STRUCTURE:BODY
The left rear liftgate hinge cover flew off in the car wash during the drying cycle. The same thing has happened to my 2020 Escape and that vehicle is covered under a recall but this 2023 Escape is not. I feel it should be because it has the same issue for the same part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727319March 26, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I am reporting a recurring safety issue involving sudden loss of power while driving in my 2023 Ford Escape. The vehicle has experienced multiple incidents where, while accelerating or pulling into traffic, it suddenly loses power, hesitates, or fails to respond to the accelerator. In some cases, the RPM drops unexpectedly, and the vehicle will not move or respond for several seconds. After this delay, the vehicle may jerk or surge forward suddenly. This creates a dangerous situation, especially when entering busy roads or intersections, as it puts me at risk of being struck by oncoming traffic. This issue has occurred multiple times and has been brought to the dealership on several occasions. The vehicle has undergone multiple repair attempts, including major engine-related repairs such as cylinder head and cooling system work, as well as a fuel system component replacement. Despite these efforts, the problem persists. On multiple visits, the dealership has stated they were unable to duplicate the issue, even though the condition continues to occur during normal driving. The vehicle has been out of service for an extended number of days due to these ongoing issues. This defect is intermittent but poses a serious safety hazard due to the unpredictable loss of power and delayed acceleration. I am concerned about the risk of an accident or injury if this issue is not properly identified and corrected. I am requesting that this issue be investigated, as it appears to be a recurring defect that may affect other vehicles of the same make and model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727291March 26, 2026
POWER TRAIN
The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the transmission slipped out of gear while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727257March 26, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape