Ford Escape Complaints

758 consumer complaints on file.

#11739144May 20, 2026
POWER TRAIN, ELECTRICAL SYSTEM
Check engine light on with Powertrain Malfunction / REduced Power notification on myford pass app. Scanned with OBD scanner and it has code P0929
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739002May 20, 2026
ELECTRICAL SYSTEM, ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
[Recurring No-Start Issue with Multiple Warning Alerts – Safety Concern] I am reporting a recurring vehicle issue involving failure to start, which I believe may pose a safety risk. The issue has occurred five times: August 11, 2023 April 12, 2025 June 13, 2025 December 12, 2025 April 1, 2026 During these incidents, the vehicle failed to start and displayed multiple warning messages on the dashboard. On some occasions, the vehicle only started after several hours. The vehicle becomes completely inoperable when this issue occurs. After the third occurrence, I brought the vehicle to an authorized service center. However, the issue was not resolved and has continued to occur. This repeated failure raises serious concerns about vehicle reliability and safety, as the vehicle may become inoperable without warning. I have attached documentation, including repair records and photos of the dashboard warnings. I am submitting this report so that this issue can be properly investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738745May 19, 2026
ENGINE, UNKNOWN OR OTHER
On January [Insert Date], 2026, my 2024 Ford Escape suffered a sudden turbocharger failure that saturated the vehicle’s internal HVAC system with toxic ethylene glycol coolant. The vehicle’s ventilation system subsequently pumped these toxic chemical vapors directly into the enclosed passenger cabin. The inhalation of these toxic chemical vapors posed an immediate, life-threatening risk to my pregnant wife and myself (a patient with moderate persistent asthma), backed by formal medical warning letters from our OB/GYN and Pulmonologist. When I refused to take delivery of the un-remedied vehicle, a Ford corporate representative mandated that I drive it anyway, stating that if I suffered a respiratory crisis while operating the vehicle, I should simply "call the ambulance". This ultimatum caused an immediate severe hypertensive crisis (160/112 BP), requiring emergency medical transport to CHI Health Immanuel and cardiac evaluation. This represents a critical component failure causing toxic cabin air contamination, compounded by a complete failure of the manufacturer’s remedy. Ford Engineering and Woodhouse Ford Service admitted in writing that they have NO scientific test to verify cabin air safety and NO official technical procedure to decontaminate the internal HVAC housing following this chemical saturation. Ford’s only attempt at a remedy was an external spot clean and a simple filter replacement, leaving toxic residual chemicals inside the blower housing. Ford's directive to operate a chemically contaminated vehicle without any scientific validation of air safety constitutes an extreme, ongoing non-operational safety defect that risks public safety. To protect my family from severe injury, I was forced to abandon the vehicle at a massive financial loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738675May 18, 2026
VISIBILITY/WIPER
Sunroof fabric shade detached from roller arms meant to move shade open/closed. Plastic clips meant to hold shade fabric to roller arms snapped. Caused shade fabric to detach and cause hazard by hanging fabric, unable to see backseat or out back windshield. Caused hazard by not have shade to block out sunlight from above, hindering visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738501May 18, 2026
UNKNOWN OR OTHER
While driving down the road my passenger went to open the sunroof. That involves retracting the shade first. While the shade was retracting I heard a pop and then a crunching noise. The shade then drooped into the back seat area blocking any vision to the rear of the vehicle. It also was quite startling and distracting while driving. Contacted the dealer and set an appointment to get it looked at. Brought the vehicle in for its appointment about a week later. Was notified that a trim moulding ( part # LJ6Z5450036A) that was held up by two sided tape fell off and caused the shade to jam up and break. The moulding had fallen off with the shade closed so there was no way to know it had failed. Was initially quoted $2500 to repair it. The vehicle was less than 60 days out of Ford’s 3 year 36000 mile warranty. I even have a Ford 8 year 75000 mile extended warranty but was told that trim pieces were not covered by warranty. I asked the dealer to contact Ford to ask for assistance in paying for the repair. Ford came back and offered to repair it for $498.38. I authorized that repair and received the vehicle back. Shade is now functional but it appears that there has been no improvement to the moulding to keep it from having a repeat failure. If the moulding had fallen with the shade open it could have possibly struck an occupant and caused issues if driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738241May 16, 2026
STRUCTURE:BODY
Nothing malfunctioned. All I was asking for was a fender to hood adjustment and the dealership kept telling me they don't do that and that I would need to go to a bodyshop. The fender to hood alignment issue didn't put others at risk. What the problem is is the door is not aligned based on OEM requirements and the recall repair was completed but not done correctly. The problem has been identified by the dealer. The vehicle has been inspected by the manufacturer. No warning lights or anything. Simply dealership refusing to get my door realigned. After taking it to body shop 3 times and still this problem has not been fixed. This is unacceptable especially since it was a recall through the manufacturer. Also when I asked dealership for proof in writing that they don't do their own bodywork the service advisor told me no. That is also unacceptable. I should be given my proper recall documentation whenever I ask for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738223May 15, 2026
ENGINE, ELECTRICAL SYSTEM
1.engine failed and my infotainment system turned off 2.i feel like I was scared because I didnt know if I was going to come back on 3. No 4. No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738184May 15, 2026
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER, ENGINE
Windows and engines
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11737838May 14, 2026
VEHICLE SPEED CONTROL
The contact is currently renting a 2025 Ford Escape . The contact stated while attempting to park the vehicle, he took his foot off the accelerator pedal and the vehicle unintendedly accelerated independently. No warnings light illuminated. An independent mechanic or dealer was not contacted. The vehicle was taken to the dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention this failure has occurred on two different occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 25,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737549May 13, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact stated that the vehicle would consume fuel at a rapid pace without warning. In addition, the contact stated the vehicle would shudder upon depression of the accelerator pedal. The contact then received notification of NHTSA Campaign Number: 25V164000(Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737353May 12, 2026
ELECTRICAL SYSTEM
Hello I am so sick of the recall on the high voltage battery. When I first got in in april of last year it had 126 miles on it and was told by [XXX] at the time and ford Auffenburg used cars that it had no recalls at all. Low and behold months later after charging the plug in portion found out there was a recall and I couldn't plug it in which was the reason I bought it. So I had no choice mostly it was sitting until I had to travel for funeral services not local to me. Then there was a fix for the recall only to find out its a software patch they don't replace the battery knowing there is a defect in the high voltage battery confirmed. So now the same issue just new number there is a second recall on it again and not to plug it in. Since then it has 138800 on it now. because I have to get some where but I stay local. At this point I just want a buy back I am tired of dealing with it and now there are two more recalls concerning a wiper motor and something to do with sync screen update. I can't afford to have them contstantly diagnose this issue. I am tired of trying to deal with auffenburg in general on these issues I had to get them to program the computer just to do emmisions in illinois. All I want it a buy back so I can pick something else. The first recall was 24S79 Now its 25SC4/25V789 This car has been nothing but recall on the high voltage battery. It's a bad safety issue and really want to get rid of it. Thee have been a few times taking it down the street I lost power in hybrid normal running mode. It's just scary I had no control in the wheel INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736802May 9, 2026
UNKNOWN OR OTHER
Sunroof shade came off track while driving and I had to hold it the whole way home so I could see out the back window to safely drive. Upon research I found this is a common defect on the escapes and ford has done nothing to prevent this. Repairs cost thousands of dollars and this is not ok. This needs to be a recall to be fixed for all escapes affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736622May 8, 2026
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
The contact owns a 2022 Ford Escape. The contact stated that when opening the door, there was an abnormal, unknown noise detected. No warning lights were illuminated. The contact stated that the failure was related to Customer Satisfaction Program 23B56: The local dealer was contacted and scheduled an appointment. The vehicle had not been diagnosed or repaired. The manufacturer was contacted, who confirmed there were no open recalls. But no assistance was provided. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736409May 7, 2026
UNKNOWN OR OTHER
The panoramic sunroof shade disconnected from the clips that holds it in place to allow it to be opened and closed. It is now rolled up in the car so the sunroof is always exposed and cannot be reconnected without a full replacement according to the dealership. It can impact visibility in bright sunlight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736386May 7, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION, VISIBILITY
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System) and 26V123000 (Back Over Prevention) and 26V117000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736371May 7, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
The contact owns a 2022 Ford Escape. The contact stated that while driving at various speeds, the front driver-side and passenger-side floors would get flooded with water. In addition, the contact stated that the water would leak from the AC while the Air-Conditioning was activated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736082May 6, 2026
ENGINE
Canister purge valve getting stuck open and causing a hard start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736055May 6, 2026
STRUCTURE, FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2021 Ford Escape. The contact stated that while reversing out of the driveway, the vehicle suddenly shut off and failed to start. The vehicle was towed to the dealer, who diagnosed that the fuel injector had failed. The vehicle was repaired. After having the vehicle repaired, the contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 25V829000 (Structure), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts for the repairs were unavailable. The contact stated that when idle and attempting to acclerate the vehicle would jerk forward. The vehicle would jolt forward and shake when transitioning from 2nd to 3rd gear at various speeds. Whistle noises were coming from near the liftgate. The contact was experiencing hard shifting. There were no warning lights illuminated. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The vehicle was taken to the dealer to change the transmission fluid, but they were told that the transmission was damaged and needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 79,845.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735883May 5, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Ford Escape. The contact stated that while driving at an undisclosed speed, the message "Battery Issue, Pull Over" displayed, and the battery, check engine, and master warning lights illuminated. The contact pulled over and contacted the dealer, who instructed him to turn off and restart the vehicle. After following the dealer's instructions, the failure was resolved. The contact later received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735657May 4, 2026
BACK OVER PREVENTION
The contact owns a 2022 Ford Escape. The contact stated that while driving, the sync screen displayed a blank image. The vehicle was taken to the dealer previously and was diagnosed as needing a battery, but the failure persisted. The vehicle was taken to the dealer a second time and was diagnosed with wire failure; the issue persisted. The sync screen continued to display a blank image along with failures of the radio, mileage, and gas gauge. The vehicle was not repaired again, and the issue continued. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape