Ford Escape Complaints

758 consumer complaints on file.

#11683908August 29, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2025 Ford Escape. The contact stated that while driving 55 MPH with the cruise control activated, the brakes engaged independently. The contact stated that while attempting to start to vehicle, the radio displayed a blank screen. A dealer was contacted. A warning light was illuminated; however, the contact was unable to state which warning light was illuminated. The vehicle was taken to a dealer and remained for nine days, and was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683185August 26, 2025
POWER TRAIN
The contact owns a 2022 Ford Escape. The contact stated that while driving 55-60 MPH, the transmission experienced hard shifts and hesitated while shifting into the intended gear. The contact stated that upon depressing the accelerator pedal, the vehicle decelerated while the RPMs became elevated. The contact stated that the vehicle jerked while shifting into the intended gear and lost motive power. The power train warning light was illuminated. The contact pulled over to the side of the road until the power train warning light turned off. The contact resumed driving; however, the failure recurred, causing the contact to pull over to the side of the road several times. The contact was able to drive to the residence. The contact stated that upon starting the vehicle later, the vehicle made an abnormal grinding sound and failed to respond upon depressing the accelerator pedal. An independent mechanic diagnosed the vehicle at the residence. The mechanic determined that the transmission was slipping and might need to be replaced. The contact was referred to the dealer for assistance. Several unknown dealers were contacted and provided estimates for the transmission replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682720August 24, 2025
POWER TRAIN
While I was driving 65 mph I changed lanes and pressed the gas pedal to accelerate when the vehicle suddenly lost power and shifted to neutral. The check engine light came on. I was able to move the vehicle off the road avoiding an accident and turned the vehicle off for a few moments. I then restarted the vehicle and exited the highway at the next exit. The error code was checked with the check engine light on and it was P068A. The car was parked for the evening and the next day the check engine light was no longer on the dashboard upon restart. Scheduling the vehicle to be checked for issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681444August 18, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Numbers: 25V165000 (Fuel System, Gasoline) and 25V467000 (Fuel System, Gasoline), and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680889August 15, 2025
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2024 Ford Escape. The contact stated that while driving 45 MPH, several unknown safety features warning lights were illuminated on the instrument panel. The contact stated that the message “Normal Cruise Control Braking Off” was displayed. The local dealer was contacted. The vehicle was taken to the dealer, and a software update was performed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679959August 11, 2025
VISIBILITY/WIPER
Sunroof molding roof drip rail. Ford part #LJ6Z5450036A. This part is held on with double stick tape. When it comes loose, it can interfere with the proper operation of the sunroof sunshade or fall into the passenger compartment. Mine has been replaced several times under warranty. Even though it was nearly detached, it did not fall. However, if it had, it has the potential of either damaging the sunshade or creating a driver distraction while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679885August 11, 2025
SERVICE BRAKES, EXTERIOR LIGHTING
1 Brakes are making noise all times when in slow motion the brake paddle depressed ether is moving forward or reversing the repairs did not fix the problem. 1. Left Taillight show the when the vehicle is expose to water from rain or washed, evaporation and condensation will occur creating a film of running down inside of the assembled taillight and will last for days sometimes. That also cause the dimming of the light from the brakes and from turning light. As driver I am concerned that the dimming of the light can become a safety issue when in transit for diminishing of visibility for other drivers behind of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679880August 11, 2025
UNKNOWN OR OTHER
Sun roof spontaneously combusted outward. I brought the vehicle to the Dwight, IL Ford Dealership where I purchased it from. The service department there said that they had never seen anything like this before, and that the sun roof combusted upwards away from the car. Had I not had the cloth screen closed beneath the sunroof, the glass would have came back down on my child and I.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679686August 10, 2025
SEAT BELTS, AIR BAGS
Airbag light and rear seat Restraint lights are coming on. Driver seatbelt doesn't lock when leaning forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679475August 8, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2025 Escape Safety Recalls* Instrument panel replacement Recall incomplete Replace instrument panel cluster Recall incomplete 2025 escape - inverted camera image Recall incomplete Block heater element replacement Recall incomplete Cylinder head replacement Recall incomplete Cylinder head inspectionreplacement Recall incomplete INVESTOR REPORTING cylinder head replacement recall. As this is a power train and engine part. RECOMMENDED that this recall broadcast for ALL OWNERS AND drivers of this type to STOP DRIVING immediately. While it can cause engine failure in high MPH instances and is a safety hazard for national highways and road ways. Please BROADCAST.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678879August 6, 2025
ENGINE
The contact owns a 2024 Ford Escape. The contact stated that while driving at 35 MPH, the engine misfired, and the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store, where a handheld diagnostic machine provided information that the failure was associated with a random misfire. The vehicle was then taken to a dealer, where DTC: P0300 and P0316 were retrieved. The vehicle was not repaired. The contact stated that on another occasion, while driving 25 MPH, the vehicle began jerking and the check engine warning light started flashing. The vehicle was steered to the side of the road and restarted. The vehicle was then towed to the residence. The vehicle was then towed to a different dealer, where it was diagnosed and DTC P0301 was retrieved, and the contact was informed that the coil pack and spark plugs needed to be replaced. The vehicle was repaired, but the jerking continued occasionally. The manufacturer was notified of the failure. The failure mileage was 19,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678796August 6, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford Escape. The contact stated that while driving at 35 MPH, the back over prevention camera image remained on the screen before the screen went black. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678772August 6, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Escape. The contact while attempting to start the vehicle, several safety features in the vehicle became inoperable. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the computer processing unit had failed, and the contact was informed to wait for the manufacturer to provide a remedy to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a solution was being created. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678703August 6, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), and the vehicle was taken to a local dealer, where the engine control software update was performed as an interim recall repair. The contact received another recall notification for the same recall, and the notification stated that the recall remedy was not yet available. The manufacturer was informed of the issue and informed the contact that another notification would be mailed once the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678686August 6, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 Ford Escape. The contact stated that while driving 70 MPH, the sunroof plastic cover detached and struck the driver's hat. There was no reported injury. The vehicle was taken to the local dealer, where it was determined that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer instructed the contact to keep the receipt for any potential recall and reimbursement. The failure mileage was approximately 58,395.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678162August 4, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the recall was a safety concern and inquired how long before the manufacturer produced parts for the recall repair. Additionally, the contact was concerned and feared that the failure could occur while driving the vehicle. The manufacturer was contacted but the contact was informed that parts were not yet available. The contact had not experienced failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677627July 31, 2025
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
The contact owns 2024 Ford Escape. The contact stated when the driver’s side door was opened, the door limiting bar detach from the vehicle. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the driver’s side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred by the manufacturer to the NHTSA Hotline. The failure mileage was 9,062.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677347July 30, 2025
ENGINE, VEHICLE SPEED CONTROL
While accelerating the Vehicle I felt a massive kickback via the gas pedal, I was able to drive for half a mile more before the vehicle would no longer accelerate at all. The gas pedal was no working. The engine was overheating and a new warning popped up, upon the kickback with a wrench, and engine warning, along with a coolant over temp warning among others and service engine soon. The vehicle had just had an oil change not even a full month prior. My safety was put as risk as I could not accelerate in the middle of a high way and it just stopped out of no where. I saw another Escape 5 minutes later, stopped in the middle of a busy intersection with the same issue. No this problem was not confirmed, but we saw another vehicle with the same issue. No inspection, although my boyfriend is a mechanic and noticed the coolant was just below the minimum line. There were no warnings prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677188July 30, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677082July 29, 2025
ENGINE
I am the owner of a 2022 Ford Escape experiencing a serious issues: My vehicle is subject to NHTSA Recall 25V467 / Ford Recall 25S76, concerning the potential for a cracked fuel injector leading to fuel accumulation on top of the engine—a serious fire hazard. According to NHTSA, there is currently no remedy available. This adds another layer of safety concern, particularly considering the compounding risks and Ford’s delay in delivering a fix a pending recall involving potential engine fires, I am deeply concerned about the safety and reliability of my vehicle. I am asking that my concerns be formally investigated and that Ford take appropriate responsibility for repairs, reimbursement (if applicable), or an expanded VIN inclusion under the CSP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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