Ford Crown Victoria Complaints (2009)

44 consumer complaints on file.

#11660679May 13, 2025
STEERING
The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560868December 19, 2023
STEERING
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524630May 31, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2009 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle. Upon inspection, it was discovered that the fuel tank straps had fractured, causing the fuel tank to become detach and drag on the ground. The fuel tank was temporarily reattached, and the vehicle was driven home. The contact later discovered that fuel had leaked from the fuel tank. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386371January 4, 2021
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BERLIN CITY FORD LOCATED AT 485 MAIN ST, GORHAM, NH 03581 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243304August 12, 2019
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY WOULD NOT HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242441August 8, 2019
STEERING
FORD HAD A RECALL, 13S08, FOR THE STEERING ON THESE CARS. I JUST PURCHASED THIS CAR ON 08?06/2019 AND IMMEDIATELY CHECKED YOUR SITE FOR RECALLS. THERE IS THIS RECALL AND IT WAS NOT COMPLETED. NEW JERSEY OWNED THIS CAR BEFORE ME AND MUST NOT HAVE TAKEN IT IN. I CALLED FORD AND WAS TOLD THEY WILL NOT TAKE CARE OF THE RECALL. I NOW DO NOT FEEL SAFE DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233459July 19, 2019
POWER TRAIN
THE TRANSMISSION WILL NOT MOVE IN DRIVE. SETS AND IDLES. GIVE IT SOME GAS. WILL NOT MOVE. GOING TO COST $1200 TO REBUILD IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173808February 3, 2019
STEERING
I HAD JUST GOTTEN HOME FROM WORK. I PUT MY CAR IN REVERSE AND WENT TO GO TURN THE STEERING WHEEL TO RIGHT AND THE STEERING WHEEL SEEMED LIKE IT WAS STUCK OR CAUGHT ON SOMETHING SO I TRIED TO TURN IT IT THE OTHER WAY TO SEE IF I COULDN'T GET IT TO LOOSEN UP AND WHEN I HAD TURNED IT TO THE RIGHT AGAIN THE WHOLE STEERING WHEEL SNAPPED. IT DIDN'T TAKE MUCH TO SNAP IT. THE GOOD PART IS I WASN'T ON THE INTERSTATE HOWEVER I WAS ON THE INTERSTATE ABOUT 10-15 MINUTES BEFORE THAT. AND IF THAT HAD HAPPENED ON THE INTERSTATE WHO KNOWS WHAT WOULD HAVE HAPPENED. HOWEVER RIGHT NOW I WAS ABLE TO HACK THE CAR IN MY DRIVEWAY I HAD TO TURN THE SHAFT BY HAND. THIS IS A BIG SAFETY ISSUE. AND WOULD LIKE SOMEONE ELSE TO PAY TO HAVE THIS ISSUE FIXED BC PROUTY FORD IN DOVER FOXCROFT SAID THEY WORKED ON THIS AND FIXED THE SHAFT AND IT DIDN'T SEEMED FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145030November 2, 2018
STEERING
STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT I NOTICE 4 DAYS AGO. MORE NOTICEABLE OVER BUMPS... I THOUGHT IT WAS MY TIRES. I WAS DRIVING DOWN ROAD AND ATTEMPT TO MAKE A RIGHT TURN AND VEHICLE KEEP GOING STRAIGHT AND STEERING WHEEL WAS NOT TURNING ALSO CRASH INTO ONCOMING TRAFFIC, VEHICLE WAS TOW TO SHOP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029821March 28, 2018
ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, TIRES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, INTERIOR LIGHTING, POWER TRAIN, SERVICE BRAKES
2004 FORD CROWN VIC POLICE INTERCEPTOR. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS EXPERIENCED WITH VEHICLE. *LD THE CONSUMER STATED SHIFTING OUT OF PARK WAS DIFFICULT, THE BRAKES SEEMED SQUISHY, THE RIGHT FRONT PASSENGER WINDOW, THE LIGHTS ON THE DASHBOARD/SPEEDOMETER WERE INOPERABLE, AND THE WATER PUMP NEEDED TO BE REPLACED. THE TURN SIGNALS, TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERABLE. EXHAUST FUMES ENTERED THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081255March 26, 2018
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SHAFT INSIDE THE STEERING WELL SEPARATED CAUSING THE DRIVER TO LOSS CONTROL OF THE VEHICLE AND CRASHING INTO A CURB. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DAMAGED BUT DRIVABLE. THERE WAS NO POLICE REPORT AND NO INJURY WAS REPORTED. THE AIR BAGS DID NOT DEPLOY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11022584September 11, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
LEALKING FUEL FROM THE QUICK DICONNECT ON THE RETURN FULE LINE. THAT IS CAUSING A DRIING BY THE EXHAUST TAIL PIPE AND A GASOLINE SMELL AROUND THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970318April 3, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
HELLO, MY BLEND DOOR ACTUATOR STOPPED WORKING,THIS IS AN ELECTRICAL COMPONENT THAT WILL SWITCH THE AIR CONDITIONING TO HEAT AND BACK AGAIN THE PROBLEM IS WHEN IT IS COLD OUTSIDE THE WINDSHIELD WONT DEFROST PROPERLY AND I CANT SEE /OR WARM AND HUMID/RAINING THE CAR WILL FOG UP ON THE INSIDE AND I HAVE THE SAME ISSUE. VERY COMMON PROBLEM THAT FORD KNOWS ABOUT...CHECK YOUTUBE CROWN VICTORIA BLEND DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966423March 16, 2017
STEERING
THE VEHICLE STEERING COLUMN INSIDE THE CAR IS MADE OF TWO PIECES OF METAL THAT ATTACHED THE TOP WITH THE BOTTOM BUT IT HAS NO LOCKING TO PREVENT FROM COMING OFF WHEN YOU ARE DRIVING THE VIBRATIONS OF THE ROAD AND SUSPENSION WITH THE TIME CAUSES TO LOOSE AND YOU LOOSE CONTROL OF THE STEERING THIS CAN CAUSE AN ACCIDENT ON THE HIGHWAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954244February 13, 2017
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT ATTEMPTED TO MAKE A LEFT TURN, BUT THE VEHICLE CONTINUED TO MOVE STRAIGHT. THE CONTACT STATED THAT THE STEERING ABILITY SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE AND THEN TO THE DEALER. THE DEALER DIAGNOSED THAT THE STEERING WHEEL FAILED AND INFORMED THE CONTACT OF A RECALL FOR THE STEERING WHEEL SHAFT, BUT IT DID NOT COVER THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926421November 16, 2016
ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS DEPRESSED AND FAILED TO FUNCTION. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818684January 7, 2016
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE HEAT SHIELD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764216September 16, 2015
ELECTRICAL SYSTEM
THE VEHICLE WAS PARKED, LOCKED AND UNATTENDED IN A PARKING LOT. SURVEILLANCE VIDEO SHOWS FLASHES COMING FROM UNDERNEATH THE HOOD FAIRLY CENTRALLY LOCATED WHERE IT HINGES WITH THE VEHICLE. THE FLASHES BEGIN SLOW, THEN RESUME MORE INTENSELY BEFORE THE VEHICLE CATCHES FIRE. THE FIRE CONSUMES ALL RUBBER/PLASTICS IN THE ENGINE COMPARTMENT AND CONTINUES TO THE PASSENGER COMPARTMENT. THE VEHICLE IS A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10746136August 4, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2009 FORD CROWN VICTORIA. WHILE DRIVING AT APPROXIMATELY 20 MPH APPROACHING AN INTERSECTION, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10588067May 13, 2014
SUSPENSION, STEERING, STRUCTURE:BODY
MAR 25TH 2013, MY BROTHER WAS COMING BACK TO HOME, SUDDENLY CAR SPIN/SCATTERED HIT TO TREE AND ELECTRIC POLE, MAR 2014, I RECEIVED SAFETY RECALL # 13S08/NHTSA LETTER FROM FORD COMPANY STEERING COLUMN SHAFT PROBLEM. WE CONTACT TO FORD COMPANY ON MARCH 18,2014 REGARDING THE ABOVE ISSUE. THEY ISSUE US CASE # [XXX]. IN THE MONTH OF APRIL 2014 WE CONTACT THEM AGAIN TO CHECK THE STATUS OF ABOVE CASE, TILL TO DATE WE ARE WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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