Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#11081900March 28, 2018
STEERING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO TURN RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HALL FORD ELIZABETH CITY (1310 N ROAD ST, ELIZABETH CITY, NC 27909) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081255March 26, 2018
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SHAFT INSIDE THE STEERING WELL SEPARATED CAUSING THE DRIVER TO LOSS CONTROL OF THE VEHICLE AND CRASHING INTO A CURB. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DAMAGED BUT DRIVABLE. THERE WAS NO POLICE REPORT AND NO INJURY WAS REPORTED. THE AIR BAGS DID NOT DEPLOY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11081339March 26, 2018
STEERING
MY VEHICLE'S LOWER STEERING SHAFT BECAME SO CORRODED TO THE POINT I WAS UNABLE TO STEER THE VEHICLE SAFELY. I DID SOME RESEARCH ONLINE AND FOUND THAT FORD ACTUALLY RECALLED 2005-2011 CROWN VICTORIA (NHTSA CAMPAIGN NUMBER: 13V385000) FOR THAT SAME EXACT PROBLEM. I AM RESIDE IN ONE THE AFFECTED STATES UNDER THE RECALL HOWEVER FORD REFUSES TO HONOR THE RECALL STATING THAT MY VEHICLE VIN IS NOT AFFECTED AND MY VEHICLE IS A 2003. I DON'T THINK IT'S A COINCIDENCE MY VEHICLE JUST HAPPENS TO HAVE THE SAME PROBLEM. I WOULD LIKE TO INCLUDE AND EXCERPT FROM THE RECALL "THE RECALL IS EXPECTED TO BEGIN OCTOBER 21, 2013. FORD'S RECALL NUMBER IS 13S08. CUSTOMERS LOCATED IN NON-CORROSION STATES WHO HAVE CONCERNS REGARDING THEIR STEERING WILL HAVE A ONE-TIME OPTION TO HAVE THEIR VEHICLES INSPECTED AND, IF NECESSARY, REPAIRED." I REPAIRED MY VEHICLE OUT OF POCKET AT MY EXPENSE, HOWEVER FORD REFUSES TO REIMBURSE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076303March 5, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
HORN,CRUSE CONTROL,AND OTHER FUNCTIONS ON THE STEERING WHEEL HAVE FAILED WHEN WE WERE DRIVING. UNKNOWN REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075422February 28, 2018
ENGINE
TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICE FLAMES UNDERNEATH THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11073729February 19, 2018
STRUCTURE:BODY
CARS PAINT IS FLAKING OFF GOING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071634February 7, 2018
STRUCTURE:BODY
PAINT IS FLAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067163February 5, 2018
UNKNOWN OR OTHER, AIR BAGS, STEERING:COLUMN
TAKATA RECALL. .I WANTED TO KNOW IF MY VEHICLE WAS ONE THAT NEEDED STEERING COLUMN REPLACE. MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063658January 19, 2018
TIRES
BOUGHT A SET OF TIRES FROM EBAY / SIMPLETIRE. THEY WERE LISTED AS NEW WITHOUT ANY DISCLAIMER. ORDERED THEM JAN. 11TH 2018, AND RECEIVED THEM JAN. 16TH, 2018 VIA FEDEX. CHECKED THE DOT DATE CODE AND SAW THAT ALL FOUR TIRES ARE OVER SIX YEARS OLD. ATTEMPTED TO CONTACT SIMPLE TIRE THROUGH EBAY MESSAGING AND THEY HAVE NOT REPLIED. HERE IS THE TIRE INFORMATION YOU ARE REQUESTING: HANKOOK I*CEPT EVO W310 235/55R17 103V XL THIS IS A MATCHED SET OF FOUR. THE FOUR DOT ARE AS FOLLOWS: DOT 5M3F EU H 3511, DOT 5M3F EU H 3811, DOT 5M3F EU H 3811, DOT 5M3F EU H 3911 AFTER READING ALL YOUR HELPFUL INFORMATION ON YOU WEBSITE I FELT THEY SOLD ME EXPIRED TIRES. HAVE NO CHOICE BUT TO USE THEM AS THE TIRES ON MY WIFE'S CAR ARE IN POOR CONDITION, AND WE JUST DON'T HAVE THE EXTRA MONEY TO BUY MORE. ANOTHER CONCERN OF MINE IS HOW MANY UNSUSPECTING CONSUMERS ARE DRIVING AROUND ON EXPIRED TIRES THEY IN GOOD FAITH BOUGHT FROM SIMPLETIRE @ EBAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062258January 11, 2018
SERVICE BRAKES
THE ANTI BRAKE LIGHT COMES ON THE REAR PASSENGER SIDE SENORS IS SHOW OPEN CIRCUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061539January 9, 2018
UNKNOWN OR OTHER
HOOD LATCH STRIKER BECAME UNATACHED WHILE DRIVING. HOOD RATTLED AND ROSE UP SLIGHTLY RELYING SOLY ON SAFETY LATCH. THE CAR WAS MANUFATURED IN CANADA AND THE VIN NO. DOES NOT CORRESPOND TO FORD. NO RECALLS SENT TOUS AS ORIGINAL OWNERS; ALTHOUGH ONE IS ON THE INTERNET 97V024000!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061531January 9, 2018
EXTERIOR LIGHTING
MY CAR WAS RECALLED FOR A FAULTY LIGHTING CONTROL MODULE AND WAS REPAIRED IN JUNE 2014 BECAUSE THE HEADLIGHTS FAILED. TODAY THE LIGHTS EXPERIENCED THE EXACT SAME FAILURE. FORD IS REFUSING TO REPAIR IT UNLESS WE PAY FULL PRICE FOR DIAGNOSTICS, PARTS AND SERVICE. I HAVE FOUND THAT ANOTHER RECALL WAS ISSUED FOR THE SAME PART IN APRIL OF '17 BUT MY CAR IS NOT INCLUDED IN THE RECALL. RECALL #15S39. I CAN'T UNDERSTAND WHY THIS RECALL REPAIR WOULD ONLY LAST 3 YEARS UNLESS SOMETHING WAS FAULTY IN THE REPAIR PARTS OR INSTALLATION OF THE PART. PLEASE CAN SOMEONE HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061024January 7, 2018
ENGINE, VEHICLE SPEED CONTROL
AFTER DRIVING 30 MILES, I PARKED THE CAR IN THE DRIVEWAY AT MY HOME. APPROXIMATELY 10 MINUTES LATER, I WAS INFORMED THAT THE CAR WAS ON FIRE UNDER THE ENGINE HOOD. I ATTEMPTED TO UNLATCH THE HOOD BUT WAS UNABLE TO DUE TO THE UNLATCH CABLE BEING DESTROYED BY THE FIRE. THE FIRE HAD MELTED A BIG HOLE IN THE HOOD AT THE LEFT REAR CORNER AND HAD DESTROYED THE WINDSHIELD IN THE SAME AREA. I WAS ONLY ABLE TO EXTINGUISH THE FIRE BY USING A WATER HOSE AND SQUIRTING THE WATER THROUGH THE MELTED HOLE IN THE HOOD HOLE. I BELIEVE THAT THE CRUISE CONTROL HAD LEAKED FLUID ON THE ENGINE IN THE AREA OF THE LEFT REAR SPARK PLUG AND HAD STARTED THE FIRE WHICH HAD MELTED ALL THE COMPONENTS IN THE AREA ON THE FIREWALL AREA. THE CRUISE CONTROL WAS INOPERABLE DURING MY PREVIOUS DRIVE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11056727December 27, 2017
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
LIGHTING CONTROL MODULE (LCM) FAILED, RESULTING IN A LOSS OF HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057000December 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
I HAVENT RECIEVED A NOTICE TO REPAIR MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048133November 23, 2017
STEERING, UNKNOWN OR OTHER
I HAVE A 2008 FORD CROWN VICTORIA (P71) POLICE INTERCEPTOR. I AM HAVING A KNOCKING NOISE WHEN I TURN THE STEERING WHEEL LEFT TO RIGHT. THE NOISE IS ACCOMPANIED BY A WANDERING STEERING WHEEL WHEN THE VEHICLE GOES OVER BUMPS. ALSO THE STEERING WHEEL SOMETIMES BECOMES HARD TO TURN THEN RAPIDLY BECOMES LOOSE LIKE SOMETHING IS BINDING UP, THEN FINALLY BREAKING FREE THROUGHOUT THE TURN. THIS HAPPENS WHEN TAKING LOW SPEED WIDE TURNS. AFTER INSPECTING THE STEERING COMPONENTS I NOTICED MY EXCESSIVE PLAY WHERE TJE INTERMITTENT STEERING SHAFT ATTATCHES TO THE RACK N PINION. I THINK MY UPPER SHAFT MAY HAVE BEEN REPLACED BEFORE SINCE IT IS NOT NEARLY AS CORRODED AS THE LOWER INTERMITTENT SHAFT. I CAN ROTATE THE WHOLE SHAFT ABOUT A QUARTER TURN IN EITHER DIRECTION WHILE THE CAR PARKED AND AT THE END OF EACH TURN THE KNOCK RESONATES NEAR THE LOWER INTERMEDIATE STEERING SHAFT KNUCKLE TO WHERE IT CONNECTS INTO TJE PINION GEAR OF THE RACK N PINION. NOW, I INSPECTED ALL STEERING AND SUSPENSION COMPONENTS AND THEY ARE ALL IN GOOD SHAPE....NO PLAY ANYWHERE 8N THE SYSTEM BESIDES THE "RECALLED" STEERING SHAFT! I HAVE TWO KIDS AND IF I GET INTO AN ACCIDENT AND THEY GET HURT BECAUSE A "RECALLED" PART DIDNT GET REPLACED BY FORD WHEN IT SHOULD HAVE(FOR FREE) I WILL NEVER FORGIVE THE COMPANY RESPONSIBLE. HONORING A FREE REPLACEMENT FOR AN OBVIOUSLY POORLY ENGINEERED AND DEFECTIVE FACTORY PART SEEMS TO BE TJE RIGJT THING TO DO.....SO WHERE IS MY RECALL AND WHY DOESNT IT SHOW UP WHEN I SEARCH MY CARS VIN NO??? THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS SERIOUSLY INJURED OR EVEN DIES. I DONT MAKE A LOT OF MONEY AND THIS NEEDS TO BE FIXED FOR FREE LILE IT WAS ON ALL THE OTHER VEHICLES. IT DRIVES LILE NEW BESIDES THE SCARY KNOCK AND WANDERING STEERING. IT'S JUST RIDICULOUS NOT TO RECALL THIS PART!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032988October 11, 2017
STEERING
STEERING COLUMN WAS COMING APART. THERE WAS A SMALL GREEN PLASTIC PIECE ON THE DRIVER FLOOR MAT. I LOOKED AT THE STEERING COLUMN BY THE BRAKE PEDAL AND THE GREEN BUSHING WAS TOTALLY EXPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032620October 10, 2017
EXTERIOR LIGHTING
BROUGHT USED JULY 26,2017 FIRST TIME DRIVING AT NIGHT HEADLIGHTS FLASH OFF AND ON THEN GO OUT COMPLETELY WHILE DRIVING ON A MAIN HIGHWAY.FORD HAS PROBLEM WITH LIGHT MODULE TRIED GETTING VKP-31F32-Z01 RELAYS BUT MY RESEARCH FOUND DISCONTINUED 2009 I'M SCREWED BY FORD & RELAY MANUFACTURE.MAY NOT BE IN YOUR DATA BASE BUT IT'S STILL A SAFETY HAZARD & PREVIOUS OWNER SHOULD HAD THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031752October 4, 2017
SERVICE BRAKES, STEERING
ABS BRAKES/BRAKE FLUID. WHEN I APPLY MY BRAKES ON A HILL, STEEP SLOPE, AND ESPECIALLY WHILE TURNING THE STEERING WHEEL, THE BRAKES WILL START TO MAKE A MECHANICAL NOISE AND WILL ALMOST START TO LOOSE THE BRAKES, CAUSING THE PEDAL TO SLIP CLOSER TO THE FLOOR. THE STEERING IS ALSO VERY LOOS AND FEELS LIKE THERE S AN EXTREME PLAY IN THE WHEEL OR A MISSING PIN OF SOME SORT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022584September 11, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
LEALKING FUEL FROM THE QUICK DICONNECT ON THE RETURN FULE LINE. THAT IS CAUSING A DRIING BY THE EXHAUST TAIL PIPE AND A GASOLINE SMELL AROUND THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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