Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10024246July 11, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER HAS BEEN THE UNLUCKY OWNER OF A FORD CROWN VICTORIA. SHE DOES NOT FEEL SECURE IN THE VEHICLE UNTIL FORD MAKES A RECALL TO GET THEM FIXED.*AK. THE CONSUMER WAS CONCERNED ABOUT A POSSIBLE GAS TANK EXPLOSION IN AN EVENT OF A REAR END COLLISION. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025798July 10, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL FAILED AT ALMOST FULL THROTTLE WHILE GOING UPHILL FROM LEE VINNING CA TO MAMMOTH LAKES CA, ON US 395, FROM ABOUT 4,000 FT TO 8,000 FT ELEVATION. VEHICLE WAS A BUDGET RENTAL CAR, CONTRACT 133247, FROM LONG BEACH, CA, (LGB) AIRPORT LOCATION, 2003 FORD CROWN VICTORIA, DIN [XXX], CA LICENSE [XXX], LESS THAN 9,000 MILES. BRAKE & CRUISE CONTROL OFF SWITCH DID NOT REMEDY THROTTLE POSITION. STOPPED CAR BY APPLYING BRAKE & SWITCHING OFF ENGINE ON SIDE OF ROAD. DID NOT ATTEMPT TO SWITCH ENGINE OFF AT HIGH SPEED AS IT MAY, OR MAY NOT, HAVE LOCKED STEERING WHEEL. FIXED PROBLEM AS A "CABLE ASSEMBLY" BETWEEN "CRUISE CONTROL BOX" & CARBURETOR HAD PARTICULARLY COME LOOSE, JAMMING CABLE ON PULLEY. THERE SEEM TO BE A DEFECT IN THE FASTENER FOR THE PART REATTACHED ALLOWING RECURRENCE.BUDGET @ 800 858 5377 WOULD NOT RECORD PROBLEM BUT TOLD ME TO REPORT TO LGB BUDGET AT TURNED IN.SPOKE TO SERVICE PERSONNEL AT NEAREST FORD DEALER, EASTERN SIERRA MOTORS, BISHOP, CA WHO SAID THERE WERE OTHER RARE INSTANCES OF THIS HAPPENING & THAT IT WAS AN ITEM COVERED BY WARRANTY (PHONE 877 503 6257). REPORTED THIS TO BUDGET AGENT AT LGB WHO WAS FLIPPANT & RUDE. HE DID NOT SEEM TO CARE NOR DID I GET THE FEELING THAT THE ITEM WOULD BE FIXED. TIME OF REPORT 0620 HRS/6 JULY 03 (BUDGET WAS 20 MINUTES LATE OPENING). AGENT REPORTED HIS NAME AS JOCK ROCKET (SUSPECT THIS IS NOT CORRECT).I REQUEST THAT BUDGET BE CONTACTED TO HAVE THE CAR FIXED SO IT WILL RECUR WITH A LESS EXPERIENCE DRIVER WHO MAY BE KILLED OR INJURED. ALSO, FORD SHOULD BE CONTACTED TO FIX THIS DEFECT.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025757July 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
COMPLETE BRAKE FAILURE. DETERIATED FLUID LINE UNDER DRIVER'S DOOR. ALL FLUID WAS DISCHARGED AND WAS LEFT WITHOUT ANY BRAKES AT ALL. SHOULD BE INVESTIGATED. *AK REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029375July 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MODIFICATION OF GAS TANKS ON POLICE CROWN VICTORIA'S BUT NOT ON CIVILIAN CROWN VICTORIA'S. *MR THE CONSUMER STATED THAT FORD DID NOT MODIFY THE PART AND PLACED THE SAME DEFECTIVE PART IN THE NEW MODELS. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026716July 8, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES THAT THE PLASTIC INTAKE MANIFOLD IS SPLIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022677July 3, 2003
WHEELS:RIM
A POLICE OFFICER STATED WHILE DRIVING AT LOWER SPEEDS THE VEHICLE WOULD VIBRATE HEAVILY DUE TO A CRACKED RIM. THE OFFICERS VEHICLE WAS REPAIRED UNDER WARRANTY. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029524July 2, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER WAS CONCERNED ABOUT REAR-END COLLISION FIRES REGARDING THE CROWN VICTORIA'S. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026337July 1, 2003
WHEELS:RIM, TIRES
POLICE OFFICER NOTICED ONE OF THE FRONT TIRES WAS FLAT DUE TO A FAULTY/CRACKED RIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025230July 1, 2003
ENGINE AND ENGINE COOLING, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, VEHICLE SPEED CONTROL:CRUISE CONTROL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:REARVIEW MIRRORS/DEVICES
VEHICLE HAS HAD REPEATED COMPUTER PROBLEMS, VIBRATION, EXCESSIVE OIL CONSUMPTION, LOW GAS MILEAGE, CHECK ENGINE LIGHT, MIRRORS, CRUISE CONTROL, SURGING ENGINE,ENGINE DIES, ALL OF THESE HAVE BEEN REPEAT COMPLAINTS.THESE COMPLAINTS ARE OVER THE LAST 16 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022225June 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
THERE WERE PROBLEMS WITH THE ENGINE. MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS NOT INCLUDED ON THE RECALL EVEN THOUGH THE VEHICLE EXPERIENCED THE SAME PROBLEM WITH THE MANIFOLD INTAKE. *AK SMOKE COME FROM UNDER THE HOOD. THERE WAS NO WATER(WAS ALL OVER THE ENGINE AND THE INSULATION), AND NO OIL. PLASTIC WAS USED FOR THE INTAKE MANIFOLD WHICH FORD CHANGED TO METAL. THE CONSUMER'S NEW ENGINE HAD COME WITH THE NEW CHANGE. FORD INSTRUCTED THE CONSUMER TO KEEP RECEIPTS BECAUSE THE WERE GOING TO ISSUE A RECALL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017504June 26, 2003
WHEELS:RIM
THE CONSUMER NOTICED A HARD VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS SERVICED BY A TECHNICIAN, WHO STATED THE RIM WELL WAS CRACKED. *JB PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024505June 19, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD HAS CRACKED, HE HAD IT TOWED , CHECKED OUT, AND REPAIRED. IT COST HIM $600.00 PLUS. CONSUMER THINKS THATTHAT THIS SOULD BE A RECALL BECAUSE IT SHOULD NOT HAVE HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024377June 18, 2003
WHEELS:RIM
CONSUMER NOTICED A SLOW LEAK IN THE RIGHT REAR TIRE. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT THE RIM WAS CRACKED. CONSUMER FELT THE RIMS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024183June 17, 2003
WHEELS:RIM
RIMS CRACKED ON THREE OF THE SIX CROWN VICTORIAS OWNED BY THE CITY COUNCIL OF BLUFFS. *MR PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024655June 17, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER WAS CONCERNED ABOUT THE GAS TANK SHIELD BEING INSTALLED IN POLICE VEHICLES AND NOT REGULAR CONSUMER VEHICLES. *MR THE FUEL TANK SHIELD WAS INSTALLED AT THE CONSUMER'S EXPENSE. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023271June 17, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2000 FORD CROWN VICTORIA FORD REFUSED TO INSTALL THE PROTECTIVE PACKAGE TO MY CARS FUEL TANK AREA BECAUSE IT IS NOT A POLICE CAR. I EXPRESSED MY CONCERN REGARDING SAFETY DUE TO FIRES AND DEATHS OF POLICE OFFICERS, BUT THEY SAID NO CIVILIANS KILLED YET. I DID NOT FEEL SAFE DRIVING THE CAR ANY MORE AND SOLD IT AS LOSS. FORD MOTOR COMPANY DOES NOT CARE ONE IOTA ABOUT THEIR CUSTOMERS. JAN SILVERMAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024056June 16, 2003
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
CONSUMER WANTS GAS TANK SHIELD ADDED TO VEHICLE. *MR PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024169June 16, 2003
SUSPENSION
A ARM BRACKET WHICH IS ATTACHED TO THE FRONT SUSPENSION IS BROKEN. CONSUMER DISCOVERED IT WHEN SHE HEARD A NOISE COMING FROM THE VEHICLE, AND HAD A MECHANIC CHECK THE NOISE OUT. AFTER CHECKING THE VEHICLE MECHANIC ADVISED HER TO TAKE THE VEHICLE TO A DEALER FOR REPAIR BECAUSE IT LOOKED AS A MANUFACTURE R'S PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023111June 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING MY 1997 FORD CROWN VICTORIA DOWN THE HIGHWAY THERE WAS A GUSH OF SMOKE BEHIND MY CAR AND IT STARTED TO OVER HEAT. STOPPED AND FOUND ANTI FREEZE SPRAYING OUT OF EXHAUST MANIFOLD. HAD IT TOWED TO A MECHANIC THAT ADVISED ME THAT FORD HAD UPDATED PLASTIC MANIFOLD PART WITH AN ALUMINUM PART BUT DID NOT DO A RECALL. $1,000 DOLLARS LATER I WAS BACK ON THE ROAD. WE ARE FORD PEOPLE AND VERY DISAPPOINTED IN FORD FOR NOT RECALLING THIS ITEM. I HAD MY WHOLE FAMILY WITH ME AND 3 HOURS FROM HOME, HAD TO PAY FOR ANOTHER NIGHT OF LODGING AND FOOD ON TOP OF THE WHOLE EXPERIENCE BEING STRESSFUL I AM OUT $1,000 DOLLARS. WE ARE GOING TO WRITE TO FORD AND BETTER BUSINESS BUREAU. AFTER THAT WE WILL GO TO SMALL CLAIMS COURT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022973June 12, 2003
AIR BAGS
WHILE DRIVING ALONG ON THE FREEWAY CONSUMER'S VEHICLE WAS HIT HEAD ON AT THE REAR WHEEL. UPON IMPACT, BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIR BAGS DEPLOYED. CONSUMER READ IN MANUAL THAT THIS SHOULD NOT HAVE HAPPENED. CONSUMER HAS SUSTAINED BODY INJURIES WHICH CAUSED HIM TO BE ALL BLACK AND BLUE ALL OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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