Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#11338188July 8, 2020
STEERING
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE STEERING CEASED WHILE THE VEHICLE WAS STOPPED, WITHOUT WARNING. THE CONTACT REACHED OUT TO CHUCK RENZE FORD LOCATED AT 751 E LAKE SHORE DR, MANISTIQUE, MI 49854 REGARDING NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE VIN WAS INCLUDED HOWEVER, THE CONTACT WAS INFORMED THAT DUE TO THE AGE OF THE VEHICLE, THE MANUFACTURER HAD DECLINED TO HONOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331168June 26, 2020
STEERING
DRIVING OVER 55 MPH WHILE GOING OVER BUMPY HWY OR ON A CURVE THE STEERING WHEEL FEELS SLOPPY AND DROPS DOWN 1-2 INCHES TO THE LEFT OR RIGHT DEPENDING ON THE CURVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330032June 22, 2020
STEERING
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE STEERING WHEEL INDEPENDENTLY TURNED 180 DEGREES. THE CONTACT REGAINED CONTROL OF THE VEHICLE, AND PULLED OVER AND PARKED THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF A LOOSENED STEERING SHAFT BUSHING. THE VEHICLE WAS TOWED TO THE RESIDENCE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328516June 12, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
WHAT HAPPENED IS THAT I GOT THE VIN REPORT ONLINE AND ASKED ABOUT RECALLS, FOUND 5 RECALLS, AND WENT TO THE NHTSA AND NOW YOU DO NOT TELL ME IF THE RECALLS WERE MADE OR THE PROBLEMS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325358May 20, 2020
STEERING
WHEN YOUR ON THE HIGHWAY SOMETIMES IT FEELS LIKE THE STEERING WHEEL FLOATS AWAY AND LIKE YOU ALREADY HAVE LOST STEERING CONTROLS BUT THEY COME BACK. I HAVE A SHEET FROM WHEN I GOT THE RECALL FOR THE HEADLIGHTS, THAT SAID 13R01 FOR THE STEERING COLUMN SHAFT. I HAVEN'T GOTTEN THAT FIXED OR REMEDIED SO I'M CONFUSED AS TO WHY IT SAYS THE WORK ORDER ISN'T OUTSTANDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322802April 30, 2020
STEERING
MY STEERING I SUPER HAD TO TURN THE WHEEL WHEN PARKED AS WELL AS DRIVING. IT IS BECAUSE OF THE STEERING SHAFT IS RUSTED OUT AND VERY DANGEROUS TO DRIVE .I JUST FOUND OUT THAT FORD HAD A RECALL ON THIS ISSUE BUT I NEVER RECEIVED A NOTICE ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320144April 3, 2020
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, IT BECAME DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT THE FRONT SUSPENSION DETACHED AT THE BALL JOINT. THE FAILURE CAUSED THE BRAKE DUST COVER TO PUNCTURE THE TIRE. THE VEHICLE CAME TO AN ABRUPT STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE BALL JOINT WAS REPLACED ALONG WITH THE BRAKE DUST COVER. THE CONTACT STATED THAT THE FAILURE RECURRED ON THE PASSENGER'S SIDE OF THE VEHICLE WHILE DRIVING AT APPROXIMATELY 10 MPH. THE VEHICLE WAS NOT TAKEN BACK TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318675March 19, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SMOKE EMITTED FROM THE VEHICLE. THE CONTACT STATED THAT THE FUSE WHICH CONTROLS THE IGNITION COILS AND THE POWERTRAIN CONTROL MODULE UNDER THE DASHBOARD BLEW. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN ELECTRICAL SHORT TO THE GROUND WIRE FOR THE ELECTRICAL SYSTEM THE VEHICLE WAS NOT REPAIRED. BILL BROWN FORD LOCATED AT (32222 PLYMOUTH RD, LIVONIA, MI 48150 (734) 399-4244) WAS CONTACTED HOWEVER, AN APPOINTMENT WAS NOT AVAILABLE TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 237,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11318531March 17, 2020
STRUCTURE:BODY, SERVICE BRAKES, EXTERIOR LIGHTING
I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318188March 16, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I DROVE MY CAR TO WORK. I PARKED IT ON THE SIDE OF THE STREET. WHEN I GOT OUT HOURS LATER IT HAD CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11316025March 4, 2020
EXTERIOR LIGHTING
ON APRIL 14TH 2017 A RECALL WAS ISSUED (RECALL ID = 264137) ON 2003-2005 FORD CROWN VICTORIA'S MANUFACTURED OCTOBER 3RD, 2001 THROUGH AUGUST 2ND, 2005. NHTSA CAMPAIGN # = 15V861000. THE RECALL WAS ON THE AFFECTED COMPONENT, EXTERIOR LIGHTING, HEADLIGHTS. I HAVE A FORD CROWN VICTORIA THAT WAS MANUFACTURED IN MAY OF 2002 THAT HAS THE EXACT SAME ISSUE. YET WHEN I CONTACT FORD ABOUT THE ISSUE THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WORKING WITH A MAJOR AUTOMOBILE COMPANY PREVIOUSLY IN HONDA OF AMERICA, I TRIED TO UNDERSTAND WHY YET FOUND NO RELIABLE ANSWERS. I'VE BEEN HAVING THIS ISSUE FOR MULTIPLE YEARS WHERE MY HEADLIGHT WILL COME ON AND JUST SHUT OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310691February 22, 2020
EXTERIOR LIGHTING
I BOUGHT THE CAR A FEW MONTHS BACK. THE HEADLIGHTS WORKED JUST FINE AT FIRST, THEN STARTED EITHER NOT TURNING ON OR WOULD SHUT OFF WHILE GOING DOWN THE ROAD. THEY WILL NOT TURN BACK ON BY FLIPPING THE LIGHTS ON THERE IS NOTHING YOU CAN DO. ONLY THING YOU CAN DO IT WAIT A FEW HOURS AND HOPE THEY TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307791February 7, 2020
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2010 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING ABOUT 40 MPH, THE STEERING WHEEL CEASED AND HE LOST CONTROL OF THE VEHICLE COLLIDING WITH THE CONCRETE BARRIER WALL AS THE VEHICLE SPUN AROUND, GOING IN REVERSE AND COLLIDING WITH THE BARRIER WALL AGAIN, COMING TO A STOP. THE CONTACT STATED THAT THE FRONT AND REAR OF THE VEHICLE WAS DAMAGED. ALL KINDS OF WARNING LIGHTS ILLUMINATED AND FLICKERED ON THE INSTRUMENTAL PANEL. ONLY THE FRONT PASSENGER'S AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, CHEST, BACK, HAND INJURIES, AS WELL AS HEAD INJURIES AS HIS HEAD HIT THE WINDOW. THE CONTACT STATED THAT HE HAD A PASSENGER SEATED IN THE REAR PASSENGER SEAT, WHOM SUSTAINED A CRACKED SPINE. THE CONTACT AND THE REAR PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 226,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11299738January 16, 2020
EXTERIOR LIGHTING
HEADLIGHTS GO OUT WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299622January 15, 2020
STEERING
NOTICED INTERMITTENT STIFFNESS IN THE STEERING, AN INSPECTION BY OWNER AT THE STEERING COLUMN DETERMINED THAT THE BEARING CONNECTING THE UPPER AND LOWERS SHAFTS HAD EXTENDED FROM ITS HOUSING. IT WAS DETERMINED THIS FAILURE WAS CONSISTENT WITH A PREVIOUS RECALL 13R01. THE VEHICLE WAS TAKEN TO GILLESPIE FORD IN GURNEE, IL, WHO STATED THE RECALL HAD BEEN CLOSED OUT IN 2013. THEY WENT ON TO STATE THAT THE ONLY REPAIR MADE IN 2013 WAS REPLACEMENT OF THE LOWER, EXTERIOR STEERING SHAFT, AND NO RETAINING CLIP WAS INSTALLED TO PREVENT SEPARATION OF THE BEARING. GILLESPIE FORD STATED THERE WAS NO CORROSION OR ANY OTHER CAUSE OF THE BEARING FAILURE, SAYING THAT WHEN THE RECALLS WERE DONE THEY WOULD SIMPLY REPLACE THE ENTIRE STEERING COLUMN AND NOT INSTALL THE RETAINING CLIP. GILLESPIE FORD DECLINED TO MAKE ANY FURTHER REPAIRS UNDER THE RECALL EVEN THOUGH THE CONDITION EXISTED WITH SERIOUS SAFETY CONCERNS, BUT DID OFFER TO REPLACE THE ENTIRE STEERING COLUMN FOR $1600.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289208December 15, 2019
EXTERIOR LIGHTING
DASH LIGHTS AND HEADLIGHTS ON WHEN DRIVING DOWN ROAD ON DARK NIGHT, THEN DASH LIGHTS WENT OUT - COULDN'T SEE SPEEDOMETER OR GEAR INDICATOR. THEN HEADLIGHTS WENT OUT, BUT DASH LIGHTS CAME BACK ON. THIS HAPPENED SEVERAL TIMES WHILE DRIVING THE 25 MILES HOME. TRIED LOOKING UNDER THE HOOD AND MAKING SURE ALL CONNECTIONS WERE GOOD, THEY SEEMED TO BE. IN CASE SOMETHING GOT WET IN THE RAIN I WAITED SEVERAL DAYS TO TRY AGAIN, THEN TRIED IT TODAY - THE SAME THINGS HAPPENED ON THE STREET NEAR MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282577November 26, 2019
STEERING
THE STEERING SHAFT IS CREAKING WHEN YOU TURN AND ALOTTA PLAY IN THE STEERING SOUNDS LIKE IT'S ABOUT TO SNAP IT HAPPENS IN THE CITY AND HIGHWAY WHEN I TURN OR BEAR LEFT OR RIGHT THE PIC THE SHAFT THING ON THE LEFT IS A PICTURE OF THE PART HAPPENS WHEN I'M IN MOTION AND EVEN WHEN I'M STATIONARY AND I TURN THE STEERING WHEEL HAS NOT CAUSED A WRECK YET BUT FEELS LIKE IT WOULD IF THAT PART BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281336November 20, 2019
STEERING
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA,.WHILE DRIVING VARIOUS SPEEDS THE STEERING WHEEL BECAME STIFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRESCOTT BROTHERS FORD LINCOLN OF PRINCETON, INC. (1502 W PERU ST, PRINCETON, IL 61356) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277519November 1, 2019
SUSPENSION
MY WATTS LINK STUD IS BROKE OFF IN THE REAR AXLE IT HAPPENED THIS MORNING ON MY WAY TOO WORK WHEN I MADE A TURN SO NOW THE CAR SHIFTS SIDE TOO SIDE I HAD TOO DRIVE 10 MPH SO THAT I COULD KEEP IT IN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277017October 30, 2019
STEERING
STEERING LOSS CONTROL, INTERMEDIATE SHAFT SNAPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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