Ford Contour Complaints

3,154 consumer complaints on file.

#10202199September 7, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
FOR SEVERAL YEARS VEHICLE MADE A BANG WHEN GOING OVER A SPEED BUMP JUST ASSUMED IT WAS BUMPER ON SUSPENSION. TODAY I LOOKED UNDER VEHICLE FOUND THAT THE GAS TANK STRAP HAS COMPLETELY RUSTED AWAY AND FROM THE LOOKS OF IT HAS BEEN GONE FOR A LONG TIME. THE BANG MIGHT HAVE BEEN THE TANK. VEHICLE HAS BEEN GARAGED WITH 61K. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202606September 4, 2007
SEAT BELTS:FRONT, LATCHES/LOCKS/LINKAGES
1995 FORD CONTOUR REAR DOORS DO NOT HAVE CHILD LOCKS. CUSTOMER STATES THAT THE REAR DOORS DO NOT HAVE CHILD LOCKS AND HER CHILD CAN OPEN THE BACK DOOR WHEN IT IS LOCKED. *KB THE CONSUMER STATED THE FRONT SEAT BELTS DO NOT HOLD TIGHT ENOUGH. *JB UPDATED 01-16-08. *KB THE DRIVER'S DOOR DIDN'T OPEN WHEN THE MASTER LOCK IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201247August 30, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. IN MARCH OF 2006, THE BLOWER MOTOR FAILED AND CAUSED THE AIR CONDITIONER NOT TO WORK. THE CONTACT JUST FOUND A SAFETY RECALL FOR HIS VEHICLE AND WILL CALL THE DEALER TO DETERMINE IF HIS VIN IS INCLUDED. THE VIN, POWERTRAIN, NHTSA RECALL NUMBER, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 80,207 AND FAILURE MILEAGE WAS 67,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201060August 28, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE ENGINE IS NOT RETURNING TO IDLE. THE ACCELERATOR PEDAL STICKS AND, WHEN IT IS RELEASED, THE ENGINE CONTINUES TO IDLE AT HIGH RPMS. THE THROTTLE ALSO STICKS WHILE DRIVING BETWEEN 10-80 MPH. THE FAILURE OCCURS EACH DAY UNDER NORMAL WEATHER CONDITIONS. THE CURRENT MILEAGE WAS 139,653 AND FAILURE MILEAGE WAS 130,000. UPDATED 09/12/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200887August 27, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. WHILE DRIVING 65 MPH THE STARTER OF THE VEHICLE ENGAGED AND THE VEHICLE SHUT DOWN. A FIRE WAS STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE REPAIR SHOP; THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO MALFUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 186,887. UPDATED 09/19/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200098August 20, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. SHE STATED THAT THE MECHANIC NOTICED THAT THERE WAS A CRACK ON THE PASSENGER SIDE FRONT COIL SPRING. THEY STATED THAT THE ROAD SALT COULD BE A POSSIBLE CAUSE OF THE CRACK. THE MECHANIC MADE THE REPLACEMENT. THE FAILURE AND CURRENT MILEAGES WAS 85,000. THE VIN AND ENGINE SIZE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199887August 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE EXPERIENCED SEVERAL INCIDENTS WITH THE TRANSMISSION IN MY VEHICLE. AFTER YOU DRIVE THE VEHICLE LONG ENOUGH FOR IT TO WARM UP GOOD, THE TRANSMISSION WILL QUIT PULLING. YOU CAN BE DRIVING DOWN THE ROAD AND IT ACTS AS IF IT JUST KICKS INTO NEUTRAL. YOU CAN PULL OVER AND PUT THE CAR INTO PARK AND THEN INTO DRIVE AGAIN AND IT WILL GO A LITTLE FARTHER BEFORE IT WILL DO IT AGAIN. THE CAR HAS ONLY A LITTLE OVER 70,000 MILES ON IT AND IS NOW BASICALLY JUNK. I HAVE BEEN TOLD BY SEVERAL MECHANICS THAT THESE CARS ALL HAVE TRANSMISSION PROBLEMS AND THAT REBUILDING THE TRANSMISSION DOESN'T USUALLY WORK FOR VERY LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199898August 17, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. HE NOTICED THAT THERE WAS A FRACTURED COIL SPRING DURING A ROUTINE INSPECTION. THERE IS A SAFETY RECALL FOR THE SUSPENSION: FRONT: SPRINGS: COIL SPRINGS (NHTSA CAMPAIGN #01I013000) HOWEVER HIS VIN WAS NOT INCLUDED. THE VEHICLE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 125,000 AND THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199517August 14, 2007
ENGINE AND ENGINE COOLING, STRUCTURE, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION:REAR
1999 FORD CONTOUR SE SPORT DASHBOARD PEELING. MY DASHBOARD STARTED TO PEEL AWAY AT APPROX 60,000 MILES. I NOW HAVE 80,000 MILES ON MY CAR. I DID NOT RECEIVE NOTICE OF A RECALL ON THIS MATTER, WHICH WAS APPARENTLY A SECRET. I HAVE OWNED 3 FORDS AND WILL NEVER BUY ANOTHER DUE TO THE LAX CUSTOMER SERVICE AND FAILURE TO TAKE RESPONSIBILITY FOR PRODUCT FAILURE. I HAVE ALSO HAD ALL THE HEAD GASKETS REPLACED (I AM 60 AND HARDLY HOT RODDING), REAR STRUTS AND SOMETHING RELATED TO A LOUD HUMMING SOUND UNDER THE HOOD THAT WAS ESSENTIAL FOR THE CAR TO REMAIN IN WORKING ORDER AND PROBLEMS WITH THE KEY STICKING IN THE IGNITION AND ALSO A FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198964August 9, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CURRENT MILEAGE WAS 134,112. THE FAILURE MILEAGE WAS 114,112. WHILE DRIVING 70MPH THE VEHICLE HESITATED A FEW TIMES AND THEN THE ENGINE DIED. THE VEHICLE WAS RESTARTED AFTER 15 MINUTES. THE DEALER STATED THE FUEL TANK HAD FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198766August 7, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* - THE CONTACT OWNS A 1995 FORD CONTOUR. THE SPEEDOMETER WORKS INTERMITTENTLY. SHE STATED THAT THE TRANSMISSION WAS CONTATANTLY SKIPPING GEARS, AND DOWNSHIFTS WHEN IT SHOULD CHANGE GEARS. THERE IS A SAFETY RECALL ON BOTH OF THE COMPONENTS THAT ARE FAILING ON HER VEHICLE. POWER TRAIN:AUTOMATIC TRASMISSION: LEVER AND LINKAGE:FLOOR SHIFT-98V233000, AND VEHICLE SPEED CONTROL CABLES-97V225000. THE CONTACT DID NOT KNOW THE CURRENT OR FAILURE MILEAGE BECAUSE THE ODOMETER IS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197658July 27, 2007
STRUCTURE
THE DASH BOARD IS CURLED UP. THE PROBLEM STARTED IN 2002 AND HAS SLOWLY CONTINUED TO GET WORSE. WE CONTACTED FORD AND THEY SAID THAT THERE WAS A RECALL BUT THAT THE TIME FRAME FOR MAKING A CLAIM HAD EXPIRED. WE DIDN'T PROCEED FURTHER BECAUSE THEY TOLD US IT WOULD COST US $1000 TO FIX. OUR WARRANTY SAID THEY WOULDN'T COVER IT BECAUSE THEY CONSIDERED IT "UPHOLSTERY." WE HAVE JUST LEFT IT. IT IS A SAFETY ISSUE BECAUSE IT MAKES IT VERY DIFFICULT TO SEE OVER THE CURLED DASH BOARD. PLUS, IN THE WINTER, THE WINDOW DOESN'T DEFROST PROPERLY, AGAIN MAKING IT DIFFICULT TO SEE. I JUST SAW YOUR WEBSITE ON LINE TODAY, WHICH IS WHY WE DIDN'T CONTACT YOU EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197454July 25, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE THE CONTACT APPLIED THE BRAKES AT 30 MPH, THE VEHICLE FAILED TO STOP. THE VEHICLE DROVE UPHILL AND INTO A PARKING LOT AND STOPPED BY EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 141,000. UPDATED 02-01-08 *BF THE CONSUMER STATED THE HYDRAULIC VACUUM LINE WAS LEAKING. UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196634July 17, 2007
SUSPENSION:FRONT:WHEEL BEARING
THE 1999 CONTOUR HAS 67,000 MILES. AT 36,000 MILES HAD THE LEFT FRONT WHEEL BEARING REPLACED. SINCE THEN, I HAD THE FRONT WHEEL BEARINGS REPLACED 3 MORE TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196223July 12, 2007
SUSPENSION:FRONT
TOOK CAR TO DEALER BECAUSE THE BRAKES WERE ACTING UP . FOUND THAT BOTH TONE RINGS IN THE ABS SYSTEM BROKE. THE DASHBOARD HAD BEEN WARPING FOR THE LAST FOUR YEARS, WAS TOLD AT THE SHOP THAT THERE HAD BEEN A RECALL ON THE DASHBOARD, AND I MUST HAVE GOTTEN A LETTER, BUT IT EXPIRED AND WILL COST $1164.60 TO REPLACE IT. THE DURING THE INSPECTION THEY TOLD ME THAT THE FRONT COIL SPRING BROKE. THEY COULD GET AWAY WITH THE DEFECTIVE DASHBOARD BECAUSE THEY COULD BLAME THE CONSUMER, FOR DRIVING WITHOUT CLEAR VISION?, BUT THE RINGS THAT CONTROL THE BRAKING ACTION,AND THE COIL SPRING BEING MADE OF BAD MATERIALS WAS A ABSOLUTELY A SAFETY PROBLEM, THAT SHOULD BRING ABOUT AN IMMEDIATE RECALL. WHEN ONE OF THESE COMPONENTS FAILED WHILE DRIVING A BUS FULL OF CHILDREN OF A CLIFF WHOSE FAULT WILL IT BE THEN. NOT MINE FOR NOT REPORTING IT, MAYBE THAT OF NHTSA FOR NOT RECALLING IT, MAYBE FORDS FOR NOT FIXING IT, OR MAYBE SHARED BLAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195644July 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED THAT HIS DASHBOARD IS COVERED WITH LAMINATED PLASTIC THAT COVERS THE GRILL. THE GRILL SEPARATED AT THE PLACE WHERE THE DASHBOARD CONNECTS TO THE AIR CONDITIONER. HE TOOK THE VEHICLE TO THE DEALER WHO ACKNOWLEDGED THE FAILURE. FORD STATED THAT THEY HAVE NOT HEARD ANYTHING ABOUT THE FAILURE AND THAT THE VEHICLE IS NOT UNDER WARRANTY. WHEN DRIVING AT NIGHT, THE CONTACT MUST STOP THE VEHICLE TO CLEAN THE WINDSHIELD AND WINDOWS. THIS FAILURE IS FROM AIR NOT BLOWING CORRECTLY DUE TO THE DASHBOARD DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195519July 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
EXPERIENCED TRANSMISSION ISSUES, WITH INTERMITTENT ROUGH SHIFTING AND INTERMITTENT FAILURES TO ENGAGE IN DRIVE OR REVERSE. IT MYSTERIOUSLY STARTED TO RUN FINE FOR SEVERAL DAYS. ONE MORNING I DROVE A SHORT DISTANCE FOR AN APPOINTMENT. UPON RETURNING AND STARTING THE CAR I NOTICED SMOKE EXITING THE LEFT SIDE OF THE ENGINE COMPARTMENT. I TURNED OF THE VEHICLE AND INSPECTED THE ENGINE COMPARTMENT, AND I COULD STILL SEE SOME SMOKE COMING FROM THE LEFT-REAR PART OF THE ENGINE COMPARTMENT. AFTER THIS INCIDENT, SEVERAL OF THE VEHICLE'S ELECTRICAL FUNCTIONS FAILED, INCLUDING PARK/BRAKE SHIFT INTERLOCK, HEATER FAN, BACKUP LIGHTS, DIRECTIONAL FLASHERS. FOLLOWING THE INCIDENT, THE TRANSMISSION ISSUES HAVE RESUMED. UPON INSPECTION, I NOTICED SEVERAL WIRES HAD CRACKING INSULATION, AND SOME EVEN HAD BARE WIRE EXPOSED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10195359July 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THE DEFROSTER STOPPED WORKING. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING) IN 2001. THE INSTRUMENT PANEL AND TAIL LIGHTS ALSO DO NOT WORK. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) IN 1999. THE CURRENT MILEAGE IS 92,794 AND FAILURE MILEAGE WAS 90,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194892June 28, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. OPEN ELECTRICAL CIRCUITS AND MELTED HOUSING MATERIALS WERE FOUND UNDER THE HOOD OF THE VEHICLE. THE CONTACT NOTIFIED FORD WHO STATED THAT HER VIN WAS NOT INCLUDED IN RECALL # 01V230000 (ELECTRICAL SYSTEM). FORD STATED THAT NOTHING COULD BE DONE. THE DEALER STATED THAT THE REPAIR WAS NEVER PREVIOUSLY PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192430June 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I REPLACED THE TRANSMISSION IN MY 2001 FORD CONTOUR IN AUGUST, 2006. IT IS NOW JUNE, 2007 AND THE TRANSMISSION NEEDS REPLACING AGAIN!!! I HAVE HEARD FROM SEVERAL PEOPLE WITH CONTOURS THAT THIS IS A COMMON PROBLEM WITH THAT PARTICULAR MAKE/MODEL. THEY HAVE ALL GOTTEN RID OF THEIRS BECAUSE OF THIS MAJOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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