Ford Contour Complaints

3,154 consumer complaints on file.

#10217555February 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST GOT THE CAR FROM USED CAR DEALER ON 02/07/08 DROVE FINE WENT HOME AND IN THE MORNING I WENT OUT GOT KIDS IN CAR AND WENT TO BACK UP AND HAD NO REVERSE..THE SHOP I TOOK IT TO SAID THE TRANSMISSION IS OUT. THE CAR ONLY HAS 81000 MILES ON IT....AND THERE HAS BEEN ALOT OF COMPLAINTS MADE ABOUT THIS TRANSMISSION IN 1996 FORD CONTOURS... I THINK SOME THING NEEDS TO BE DONE ... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215768January 23, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE ENGINE WIRING HARNESS INSULATION FAILED AND CAUSED THE WIRES TO TOUCH, WHICH COULD POSSIBLY RESULT IN A FIRE. THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY ANY LONGER. THE CONTACT DISCOVERED A RECALL FOR THE 1995-1997 MODELS FOR THE EXACT SAME DEFECT. AS A RESULT, THE VEHICLE STALLED AND HAD TO BE TOWED TO HIS RESIDENCE. THE VEHICLE JERKED AND MADE A BEEPING NOISE PRIOR TO THE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 94,600 AND CURRENT MILEAGE WAS 94,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214776January 14, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE A 1999 FORD CONTOUR I BOUGHT IT AND 6 MONTHS LATER THE TIMING BELT WENT OUT THIS COST ME $800.00 OUT OF POCKET AFTER THE WARRANTY PAID THEIR PART. DROVE IT ANOTHER 3 MONTHS WHEN IT STALLED OUT AND STARTED SPUTTERING I REPLACED THE PLUGS, WIRES, IGNITION CONTROL BOX, AND FUEL FILTER AND FOUND A HOSE THAT HAD A HOLE IN IT FROM BEING MELTED AFTER REPLACING ALL OF THAT FOUND THE TRANSMISSION TO BE LEAKING AND NO WAY TO GET TO IT EASILY. STILL RAN CRAPPY TOOK IT TO A GARAGE AND WAS TOLD THEY COULD NOT FIGURE IT OUT BROUGHT IT HOME AND IT WON'T RUN ANYMORE IT STILL DOES NOT RUN NOT SURE WHAT ELSE TO DO HAD TO BUY ANOTHER VEHICLE TO GET TO AND FROM WORK WHILE STILL PAYING ON THIS ONE AND CAN NOT USE IT ANYMORE. THIS IS MY SECOND FORD AND I WILL NOT EVER GET ANOTHER ONE. AND WITH ALL THIS GOING ON WHEN THE MECHANIC SHUT THE BACK PASSENGER THE GLASS SHATTERED AND IT WAS SHUT NORMALLY. ALSO THE RADIO HAS ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214834January 14, 2008
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE DASHBOARD NEEDED TO BE REPLACED. AFTER THE REPLACEMENT WAS MADE, THE DASHBOARD DEVELOPED A GAP NEXT TO THE PASSENGER SIDE VENT, WHICH OVER TIME, CAUSED THE VENT TO SINK BEHIND THE DASHBOARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KEN GORDON FORD) AND HAD IT REPAIRED. WHILE DRIVING APPROXIMATELY 55 MPH UNDER NORMAL CONDITIONS, THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE THERMOSTAT WAS REPAIRED. A FEW DAYS LATER THE VEHICLE OVERHEATED AGAIN. THE CONTACT DISCOVERED THAT THE TIMING BELT AND WATER PUMP NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213487January 2, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING 25MPH THE FRONT COIL SPRING ON THE PASSENGER SIDE OF THE VEHICLE BROKE AND DISABLED THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER. SHE STATES THAT SHE CONTACTED FORD MOTOR COMPANY, WHERE THEY STATED THAT HER VEHICLE VIN NUMBER IS NOT INCLUDED. THE TOTAL COST ON REPAIRS WAS $950.00. THE NHTSA CAMPAIGN ID NUMBER IS: 01V255000. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE IS 47,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213358January 1, 2008
VISIBILITY:WINDSHIELD
DASH ON FORD CONTOUR WARPS, INTERFERING WITH VISION AND DEFROST CAPABILITIES OF VEHICLE. FORD HAD A ONE RECALL ON THE DASH, BUT REFUSES TO FIX THE PROBLEM AGAIN.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213103December 28, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE VEHICLE STALLS AND MAKES A LOT OF NOISE DURING ACCELERATION. THE OVERHEAD LIGHTS AND OTHER INTERIOR LIGHTING WILL NOT DIM WHEN THE VEHICLE IS TURNED OFF. THE CONTACT MUST REMOVE THE BULBS TO DIM THE LIGHTS. WHEN THE KEY IS INSERTED IN THE IGNITION, THE IGNITION SWITCH LOCKS UP. A MECHANIC STATED THAT THE FRONT SWAY BAR WAS LEAKING AND THE BRAKES, ROTORS, AND STRUTS WERE CORRODED AND NEEDED TO BE REPLACED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213101December 28, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ENGINE WIRING HARNESS INSULATION IS CRUMBLING LEAVING EXPOSED WIRES. FOUND THAT THIS IS A COMMON PROBLEM FOR FORD CONTOURS (ALL YEARS), BUT THAT A RECALL HAS ONLY BEEN ISSUED FOR 1995-1997 VEHICLES. HAVE HAD MULTIPLE PROBLEMS WITH SENSORS NOT WORKING, SPEEDOMETER AND FUEL GAUGE INTERMITTENTLY STOPS FUNCTIONING. CHECK ENGINE LIGHT COMES ON RANDOMLY. MECHANIC HAS STATED THAT PROBLEMS ARE IN WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213063December 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR INDICATOR DISPLAYED AN INACCURATE READING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V233000 (POWERTRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT). THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211038December 6, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
UNDER HOOD WIRING HARNESS GOT HOT AND MELTED THE INSULATION OFF THE WIRES,CAUSING SMOKE AND BURNT SMELL OF PLASTIC AND ON SOME OF THE SENSORS THAT CONTROL THE ENGINE,RESULTING IN HIGH ENGINE SPEED,LACK OF STOPPING POWER AND STEERING,I PARKED THE CAR AT HOME AND NOW WILL NOT START. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10209371November 19, 2007
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT
I AM THE OWNER OF A 1998 FORD CONTOUR. I BOUGHT IT USED, AND WITHIN A 1 YEAR REMAINDER OF A 3 YEAR WARRANTY. I WAS NEVER OFFICIALLY NOTIFIED OF SEVERAL DEFECTS AND NHTSA RECALLS THAT ARE STILL IN EFFECT FOR THIS CAR MODEL YEAR. ONE OF THE REPAIRS FOR THE BLOWER RESISTOR WAS PERFORMED TWICE, HOWEVER IT WAS NEVER DONE TO MY SATISFACTION AND IT DID NOT MEET THE STANDARDS OF QUALITY AS EXPECTED FOR THE RECALL. THERE ARE SEVERAL SAFETY ISSUES WITH THIS CAR, AND I AM NOW AFRAID TO KEEP DRIVING IT AFTER WHAT I HAVE READ. THE FORD MOTOR COMPANY IS VERY NEGLIGENT IN FOLLOWING UP WITH CONSUMERS ON THESE ISSUES, AND THEY KEEP AN OUTDATED DATABASE OF FORMER OWNERS WHICH THEY FAIL TO UPDATE WITH THE CURRENT OWNERS IN CASES WHERE THE CAR OWNERSHIP HAS CHANGED HANDS. I AM KIND OF CLOSE TO HIRING A LAWYER TO SUE THEM OVER THESE RECALL ISSUES. WHAT SHOULD I DO? ARE THEY STILL OBLIGATED TO FIX THE RECALL ISSUES AT THEIR EXPENSE? I AM CERTAINLY NOT ABOUT TO PUT ONE DIME OF MY OWN MONEY INTO THAT CAR TO FIX ISSUES COVERED BY RECALLS. AGAIN, I DO NOT WISH TO FIGHT OR WRANGLE WITH A COMPANY THAT IS SO AWFUL WHO PUTS OUT A TERRIBLE AND CHEAP PRODUCT LIKE THE FORD CONTOUR, THEN WON'T STAND BEHIND THEIR CAR. HOWEVER, IF THERE ARE FORMAL RESPONSIBILITIES WHICH THEY ARE LEGALLY BOUND TO, I WILL RESERVE MY RIGHT TO PURSUE THIS UNDER THE FULLEST EXTENT OF THE LAW. PLEASE ADVISE. SINCERELY, MR. MCDONOUGH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208704November 12, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
BOUGHT A 1997 FORD CONTOUR AND 4 DAYS LATER THE HEAD GASKET BLEW. AFTER BEING IN SHOP OVER A MONTH AND MANY OTHER PROBLEMS REPAIRED I FINALLY GOT CAR BACK AND THE VERY NEXT DAY THE HEAD GASKET BLEW AGAIN WITHIN 2 MILES FROM MY HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208642November 11, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY
MY 2000 FORD CONTOUR SE STARTING ACTING LIKE THERE WAS NO GAS AT AROUND 1/4 TANK. THIS CONTINUED EVERY TIME MY CAR GOT TO 1/4 TANK. MECHANIC REPLACED FUEL FILTER $54.90 FOR FILTER AND DIAGNOSTIC ON 3/13/07. IT STILL STUTTERING, HESITATED AND NOW WAS STALLING. MECHANIC REPLACED FUEL PUMP $297.22 ON 3/28/07. THE PROBLEM PERSISTED AND NOW IT WAS HAPPENING AT 1/2 TANK. ONCE SUMMER HIT, IT WAS WORSE WITH THE A/C. BETWEEN MARCH AND JUNE 2007, MECHANIC REPLACED PUMP ONCE AND FILTER TWICE. ON 6/27/07, CAR STALLED AND WOULD NOT RESTART, TANK WAS AT 1/2. MECHANIC REPLACED INTAKE MANIFOLD RUNNER CONTROL UNIT AND THE PROBLEM REMAINED. THE PROBLEM CONTINUED WITH HESITATING AND STALLING ESPECIALLY UPHILL. ON 8/21/07 REPLACED ALL THE SPARK PLUGS AND WIRES $234.90. THE PROBLEM CONTINUED. MY MECHANIC IS AT HIS WITS END. THE CODE ON THE CHECK ENGINE LIGHT IS ALWAYS THE SAME. ON 10/26/07, TOOK THE CAR BACK TO MY MECHANIC WHO HAD TO REPLACE THE INTAKE MANIFOLD RUNNER CONTROL UNIT AGAIN. DECIDED TO TAKE MY CAR TO A DIFFERENT MECHANIC DUE TO MY CURRENT ONE NOT FINDING THE PROBLEM. REPLACED 2 OXYGEN SENSORS THIS WEEK (11/7 AND 11/9) ONE UPSTREAM AND ONE DOWNSTREAM. THE CHECK ENGINE LIGHT HAS COME BACK ON ONCE AGAIN. IF THIS IS AN INTAKE MANIFOLD RUNNER CONTROL UNIT PROBLEM THEN EVERYONE THAT HAS HAD FUEL PUMPS REPLACED WILL HAVE TO HAVE THEM REPLACED AGAIN. THIS IS NOT ENJOYABLE SINCE I DRIVE 40 MILES A DAY TO WORK AND HALFWAY THERE I HAVE TO PULL OVER AND WAIT FOR THE CAR TO IDLE DOWN BEFORE I CAN DRIVE AGAIN OR IT WILL STALL. THIS IS NOT SAFE AS THIS HAPPENS WHILE PEOPLE ARE DRIVING AND FOR NO REASON THE CAR STALLS IN MID DRIVE. SOMEONE WILL GET HURT AND THEN THERE WILL BE A RECALL. THERE WERE NO EVENTS LEADING UP TO THE FAILURE EXCEPT FOR TAKING MY CAR FOR INSPECTION WHICH IT PASSED. TWO DAYS LATER MY CAR STARTS STALLING AND LOSING POWER. IN 9 MONTHS I HAVE SPENT CLOSE TO $1000 TO TRY AND FIX A PROBLEM THAT STILL IS NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208516November 9, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE HEATER FAN MOTOR FOR THE DEFROSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAN SWITCH FAILED AND WOULD COST $58 TO REPAIR. THE DEALER KEPT CHANGING THE DIAGNOSIS UNTIL THE CONTACT SPENT $271; HOWEVER, THE VEHICLE WAS STILL NOT REPAIRED. NHTSA CAMPAIGN ID NUMBER 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: CONTROLS/WIRING) WAS REFERENCED. THE DEALER STATED THAT THE VEHICLE PASSED THE TEN YEAR FREE PERIOD. THE CURRENT MILEAGE WAS 131,000 AND FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206567October 22, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING BELT FAILURE. SINCE 2004 I HAVE HAD 5 NEW BELTS PUT ON. 2007 HAD 2 NEW BELTS IN 7,000 GOING ON 3RD NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205369October 10, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. AFTER BEING PARKED FOR FOUR HOURS, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE ORIGINATED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS NOT TOWED OR INSPECTED BY A DEALER. THE FIRE EXTINGUISHED ON ITS OWN. THE CURRENT AND FAILURE MILEAGES WERE 101,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10205376October 10, 2007
UNKNOWN OR OTHER
THE VINYL DASHBOARD ON MY 200 FORD CONTOUR SVT IS WARPING CAUSING THE VINYL TO RISE INTO THE DRIVER FOV. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203548September 20, 2007
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:HEADLIGHTS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR REGULARLY SCHEDULED MAINTENANCE. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FAILED. IN 2001, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 01V255000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE DEALER INSPECTED THE VEHICLE AT THAT TIME AND STATED THAT NO REPAIR WAS NEEDED. HOWEVER, NOW THAT THE FAILURE HAS OCCURRED, THE MANUFACTURER STATED THAT THE RECALL WAS NO LONGER VALID. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 81,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED THE COILS SPRINGS HAVE BEEN REPLACED TWICE IN THIS VEHICLE. THE DEALER STATED REPLACED HEADLIGHT SWITCH AND CABLE IN ENGINE. UPDATED 12/12/07 *TR UPDATED 06/04/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203306September 18, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING 20 MPH, THE CONTACT NOTICED SMOKE AND FLAMES RISING FROM UNDER THE HOOD. THE FIRE DESTROYED THE VEHICLE. A POLICE REPORT WAS FILED. AS OF SEPTEMBER 18, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FIRE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 75,237.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10203099September 15, 2007
AIR BAGS:FRONTAL
I WAS DRIVING A 1997 FORD CONTOUR. THIS WAS THE CAR I DROVE TO AND FROM WORK. I WAS DRIVING TO LONGVIEW COMMUNITY COLLEGE(LVCC) FOR A REHEARSAL AND LESSON ON THE BRUCE WATKINS DRIVE (HIGHWAY 71) SOUTH. THE TRAFFIC WAS HEAVY AS THERE WAS AN ACCIDENT AT THE GRANDVIEW TRIANGLE. I WAS IN THE MIDDLE LANE JUST AT THE 87TH STREET EXIT. A VEHICLE CUT IN FRONT OF ME TO EXIT AT THIS TURN OFF. I WAS SLOWED TO ABOUT 35 MPH AND WAS DRIVING ACROSS A BRIDGE. AT THE END OF THAT BRIDGE WAS A HUGE BUMP. AS I HIT THAT BUMP, THE AIR BAG EXPLODED. I COULD NOT SEE WITH THE POWDER, SMOKE AND THE SMELL ( WHICH WAS BURNING MY EYES.) I RAN INTO THE BACK OF A TRAIL BLAZER. THE TRAILER HITCH RAMMED THROUGH THE RADIATOR. THE DRIVER DID NOT KNOW THAT I EVEN HAD HIT HIM. 60 SECONDS AFTER THE ACCIDENT, A POLICE CAPTAIN DETECTIVE ON HER WAY HOME FROM THE METROPOLITAN POLICE STATION, ASKED ME IF I WAS OK. SHE SAID, "I SAW THE AIR BAG DEPLOY BEFORE YOU HIT THAT CAR IN FRONT OF YOU." THE NOISE OF THE HORN WAS LOUD. THE FRONT WINDSHIELD WAS BROKEN BY THE HOOD, WHICH WAS BENT BACK LIKE A BANANA. ALL OF THE GLASS IN THE FRONT WAS ALL BROKEN. I WAS CHECKED OUT BY THE MAST AMBULANCE. THE CAR WAS LOADED ON A TRUCK AND PULLED ONTO THE PROPERTY OF DICK SMITH FORD IN RAYTOWN, MO. I CALLED MY AGENT WITH STATE FARM INSURANCE, AND HE GOT ME IN TOUCH WITH THEIR UNDERWRITERS AFTER THE CAR WAS WRITTEN OFF AS BEING A TOTAL WRECK. I HAD INFORMED HIM WHAT HAPPENED. THE UNDERWRITERS SAID, "THEY WOULD HAVE TO PICK AND CHOSE THEIR BATTLES WITH A BIG COMPANY LIKE FORD." I ALSO CALLED FORD IN MICHIGAN AND INFORMED THEM ABOUT THIS SITUATION. I HAVE FOUND ON THE INTERNET 13 OTHER EXAMPLES OF THIS KIND OF ACCIDENT. I DID NOT RECEIVE A TICKET OR ANY NOTICE OF WRONGFUL DRIVING. I DID GO TO MY DOCTOR FOR SEVERAL ADJUSTMENTS ON MY NECK AND BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ford Contour